When I try to activate facetime I get message that the username or password is incorrect.

When I try to activate facetime I get the message that the name orpassword is incorrect, but I'm able to use Id and password for all other things. Any help out there?

Do you have an alternate email address?
Go to applied.apple.com and sign in under manage your account

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And I keep getting messages that " the username or password for imap.gmail is incorrect

I Have a new I pad and I cannot set up email. I tried 2 different emails and I keep getting messages that " the username or password for imap.gmail is incorrect. What am I doing wrong?

I would delete the accounts and start all over again making sure to follow the instructions here.
http://support.apple.com/kb/ht4810
Sometimes, you have to go deeper into the settings and check the outgoing mail server setting as well, especially, if you cannot send mail.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional

When attempting to open email I repeatedly get a message that my username or password is incorrect. I have tried everything to reconcile including deleting and reopening the account however nothing has worked.

When attempting to open email I repeatedly get a message that my username or password is incorrect. I have tried everything to reconcile including deleting and reopening the account however nothing has worked. Any suggestions?

If it is a POP account, there could be an issue with the outgoing server setting. It will not hurt to check this and make sure. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

I am trying to restore an ipod to the factory settings. However I get a message that my username or password is incorrect. I am using my correct Apple id and password. What is the problem, please?

I am trying to restore an ipod to the factory settings. However I get a message that my username or password is incorrect. I am using my correct Apple id and password. What is the problem, please?

Was that Apple ID and password the original owner of the iPod? If not, try using the Apple ID and password of the original owner.

I have problem that i have upgrade my iphone 3gs to 6.0.1 and now it is unactivatyed and when i try to activate it there was written that the server is unavalible and when wants to recover back there was not even an option to recover it what should i do .

my iphone is not activating and when i want it to recover there wasnt an option in i tunes could u help me plz this iphone make mad what should i do plz?

Sounds like your iPhone was previously hacked/modified/jailbroken and the
update relocked it to the original wireless carrier. If this is the case, only that
wireless carrier can unlock it.
Where did you get this iPhone?
What wireless carrier are you attempting to use it with?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>Carrier?
I have asked the hosts to move this to the iPhone section as you are currently
in the iCloud forum and this is not an iCloud matter.

Bought mlbtv thru itunes. try to access mlbtv and get message that user name or password incorrect. both were correct but created new password anyway. got same message--password or user incorrect.

Bought mlbtv through itunes. Tried to access mlbtv and got message that user name or password not recognized. They were both correct. Created new password and user name anyway. Still not recognized.

Are you using the MLB.com At Bat app for iPhone/iPad?
-> https://itunes.apple.com/us/app/mlb.com-at-bat/id493619333?mt=8&ign-mpt=uo%3D4

HT4061 when i try and activate facetime it says "Unable to verify email because it is alrady in use".The email is obviously in use i do not get it

when i try and activate facetime it says "Unable to verify email because it is already in us. It obviously is in use as it is my email address do not get it

Try signing out of FaceTime and turn it off in the settings. Restart the iPad, go back into FacetIme and turn it on again and then see if it will accept the email address.
Settings>FaceTime>Apple ID, tap the ID and tap sign out. Turn off FaceTime. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Log back to Settings>FaceTime>On and try to sign in again.

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.

When i try to activate facetime and imessage on my ipad it says cannot sign in. Check your network connection and try again. However everything else that needs internet works. What do i need to do?

When i try to activate facetime and imessage on my ipad it says cannot sign in. Check your network connection and try again. However everything else that needs internet works. What do i need to do?

1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo

HT2731 When I try to open Itunes, I get message cannot open this file because it was created by a newer version

When I try to open itunes, I get message cannot open this file because it was created by a newer version
CAn anyone help?

Which system are you running (is this information correct in your profile)?
Are there complicating issues to this question such as you transferring libraries between computers?
Have you upgraded iTunes recently?
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.

TS1646 When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!

When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!

Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.

HT201413 I have a Windows XP Home Edition computer. I recently attempted to upgrade iTunes to v10.7. It loaded and installed OK, but now it won't run. When I try to launch it, it gets aborted by the windows Data Execution Prevention software. Any ide

I have a Windows XP Home Edition computer. I recently attempted to upgrade iTunes to v10.7. It loaded and installed OK, but now it won't run. When I try to launch it, it gets aborted by the windows Data Execution Prevention software. Any ideas?

Yes, this did solve the problem. But I had some trouble updating QuickTime. It failed, with the installer complaining that it did not have the required permissions to install the files it needed in the program directory. I got it to work by telling it to install the files to another directory. All seems well now - Thanks!

I've had CC Student Subscription for over a year - - Over the last few months when I try to sign in, I get message saying "I've Signed Out". When I go to CS6, it says my trial is expired and I must purchase. Is there something I can do to stop this madnes

I've had CC Student Subscription for over a year - - Over the last few months when I try to sign in, I get message saying "I've Signed Out". When I go to CS6, it says my trial is expired and I must purchase. Is there something I can do to stop this madness?

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

HT1918 I want to change my itunes account from United Kingdom to another Country, when I try to do this I get told that i can only purchase from the UK store please help

I want to change my itunes account from United Kingdom to another Country, when I try to do this I get told that i can only purchase from the UK store please help

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The payment methods that are available in your country will show on your account. If debit cards aren't available on that screen then you won't be able to use it as your payment method.

HT201209 I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right

I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right! Real Geniuses in that store!

If so, then review the first link to see if you can troubleshoot your issue yourself. If that doesn't work, then contact iTunes Support via the second link below:
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
Contact iTunes support here:
http://www.apple.com/support/itunes/contact/
Cheers,
GB

When I try to activate facetime I get message that the username or password is incorrect.

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