When I try to do in-app purchase to get the expansion package for civilization V, it fails and says that I need to contact itunes support to get help. What's wrong here?

What should I do to solve the problem?

Here is an extract from an Apple support link -
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.

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You need to do as the message says and contact iTunes Support, which you can do via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I am trying to purchase a subscriptions from an app on my iphone and I am getting can't connect to itunes store and to contact itunes support its annoying and I am not getting the correct repoonse from the link

I am getting the same thing right now. Although I am trying to purchase a game on my iPad. I contacted support and am waiting to hear from them.

HT1918 I have been trying to update my payment method on my iTunes & Apps store and it won't update, my iPhone 4 and it just keeps telling me that I need to contact iTunes support

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<Edited By Host>

Have you contacted iTunes support ? If not then you can do so via this page (these are user-to-user forums, and I've asked the hosts to remove your email addresses from your post) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS1368 I am trying to buy smoola for magic piano and although I have $8 in my account, and the smoola is only $5.. i always get the message that I need to contact itunes support to complete my purchase. help

I am trying to buy smoola for magic piano and although there is enough money in my account, it keeps telling me to contact itunes support to complete my purchase. I am about ready to throw the dang thing at the wall! any ideas?

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

How do I fix my phone saying that I can't download paid apps? Every time it just says that I need to go itunes support and I done know how to fix it.

Please help me fix this

There is nothing that you can do if you didn't have a backup. You have to restore the iPad in order to unlock it. If you have never backed up or synced with iTunes you are pretty much sunk.
But If you have a backup in iTunes, you can restore from the backup and then sync with iTunes (or download from iCloud) and recover everything up to the point/date of the last backup.
You can restore with any other computer, but you will lose everything on the iPad.
Instructions can be found here.
http://support.apple.com/kb/ht1212
Make sure that you pay attention to the section at the very of the article that talks about having never synced your iPad with iTunes. You may need have to restore the iPad that way.
You may need this. Recovery mode.
http://support.apple.com/kb/ht4097

I am an Adobe member and Creative Cloud subscriber. I know my passwords. I am trying to install Creative Cloud on my new iMac and it has a yield sign in the Apps panel and says: Download Error. Please contact customer support. Any help would be appreci

I can still access my programs, but not update or download.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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i cant buy platinum in arcane legends it keeps telling me that i need to contact itune support first to complete my purchase

So you'll need to contact support.
https://expresslane.apple.com/GetproductgroupList.action

When I try to make in app purchases of 0.99$ on my iPad it says to contact iTunes support to complete?

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Here is an extract from an Apple support link -
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.

I need to puchase acorns for ice age village and it keeps telling me to contact itunes support even though I have credits to make this purchase

I have downloaded the ice age village game and am trying to purchase acorns but it keeps telling me that I need to contact Itunes support why when I have credits to make this purchase. I have made this purchase previously.

Contact iTunes support and see if they can tell you : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT201304 When I try to make in-app purchases it tells me to contact iTunes support, what should I do?

When I try to make in-app purchases it tells me to contact iTunes support, what should I do?

Contact iTunes support, as directed:
http://www.apple.com/support/itunes/

When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

You probably need to confirm the security code of your CC. Log into your account an input this, even if it's already there.

I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?

I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?

- Go to Settings>Store and sign out and sign into your account.
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What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
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TS3297 i am trying to purchas an in-app purchase on my iphone, and when I purchase it it tells me that I have to contact Itunes support. How can I solve this?

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You will need to contact iTunes support and ask them why the message is appearing, they are the only people who can help you with it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

When I try to do in-app purchase to get the expansion package for civilization V, it fails and says that I need to contact itunes support to get help. What's wrong here?

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