When i try to download a book i get a note saying cannot find acsm file?
What do i do? Cannot download anything from overdrive. When i try it says cannot find acms file.
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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I lost my handset (iphone 4s) and now have a replacement but when I try to restore from icloud I get a message saying 'cannot load backups'. Can anyone help?
Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
tt2 -
When I try to download apps I get an error message referring metro apple UK but when I try to do this I get the same message ergo unable to load up any apps... H e l p please...
Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
When I try to download an app I get an error saying Your Apple ID has been disabled
When I attempt to download an app, I get the following message: Apple ID disabled.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have tried to find what to do but nobody seems to have the solution
HI ...
Try this support article > Can't connect to the iTunes Store -
When I try to download 6.0 I get a message saying it could not be opened
Refuses to download
If you can read the message you could provide the exact wording.
With the exact wording somebody could pull up more information from a search here, or through Google. That could even be you.
However since we have gone from 4.0 to 5.0 to 6.0, you might check out Fire Wall problems.
* Firewalls - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Firewalls
* Firewalls | How to | Firefox Help<br>https://support.mozilla.com/kb/Firewalls -
HELP ME!!!!!!!!!!!!
Maybe:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
Can anyone help me with this problem?
Try the options at https://services.mozilla.com/ and see if you can't recover the password.
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I loaded Digital Editions onto a second computer at home. When I try to download a book from the library I get the following error message: E_Act_Not_Ready, License Server Communication. Any suggestions?
Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?
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When I try to download a book from IBooks I get the message "your PUrchase Could Not be Completed" I've gotten books downloaded before, but not since the most recent OS upgrade to 7.0.4
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
when i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
i have a macbook pro 15" retina Display with 2.6 ghz and 8gb of ram when i try to download an HD movie from itunes it says my computer doesn't support HD? i went to the support on the apple website and looked at the specs that a computer has to meet in order to play HD movies and mine is well above them. Why can't i play the movies?
That would at least partially explain it.
These MacBook Pros drew more power than the power brick could readily supply, and so would only run at top speed when the power brick was supplemented by the battery.
Though the applicable tech note has been removed, it stated:
"If the battery is removed from a MacBook or MacBook Pro, the computer will automatically reduce the processor speed. This prevents the computer from shutting down if it demands more power than the A/C adapter alone can provide." -
When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?
With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes -
After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
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when i try to download itunes i keep getting the error message " Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start. Verify that you have sufficient privileges to start system services. Can someone help?
Hey craiglarkin,
First, I would try following along with the steps in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes and AMDS, make sure to follow the steps closely, including the order in which you uninstall.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh
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