When I try to download the creative suite i get an "access denied" error message

The exact text follows:
Access Denied
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/DSST/CS6/osx10/DesignWebPremium_CS6_LS4.dmg" on this server.
Reference #18.325d0e17.1405186633.3853723
Any help on this would be greatly appreciated.

Rave,
Unfortunately, that's not the case. I am signed in, and my serial number is also registered, but the error continues to come forward. I suppose I ought to provide a bit more background information:
I recieved my serial number from UC Berkeley, where I am a student. There is an online service which the University uses to provide serial numbers to its students, and I used that and then went to download the file. I couldn't, even after I signed in, so I registered the serial number and – still signed in – made the attempt again.
I'm not sure what the issue is; but it could be in part due to the fact that I am spending this semester abroad in Berlin, and my IP is therefore in Europe. What's your take?
Thanks
Max

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