When I try to update to iOS 8 my phone says it's up to date but it is iOS 7. How can I update my phone?

When I try to update to iOS 8 my phone says it's up to date but it is not. It is iOS 7. How do I update my phone?

The iPhone 4, which is what you show in your profile, can only run up to iOS 7.1.2. You cannot update that device to iOS 8.1.3, the most current iOS.

Similar Messages

  • My ipod says it's up to date, but it's not and I can't update/restore

    Itunes updated to 7.0.2 and I can load up my own CDs onto my ipod nano. I can buy new tunes on the internet and they load into my itunes library but the purchased tunes don't load onto my ipod - I keep getting a error message that my ipod software is out of date. I've tried uninstalling itunes but keep having the same problem. My ipod preferences page tells me I have software version 5.1 on the ipod. I can see the buttons for update/restore, but this whole section is grayed out and the buttons don't work. What can I do?

    When you come back, try this.
    Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.
    Choose something lower down the alphabet, say 'M' or something similar.
    The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.
    If the device manager is empty, see this: iPod not appearing in Windows device manager.
    It's a long shot but worth a try.

  • I have an ipod touch and am trying to update software to 5.1 and when I connect to itunes, it says it is up to date and it is not.  How do I update?

    I have an ipod touch and am trying to update ios to 5.1 from 4.2.1.  When I connect to itunes, it says it is up to date but it is not.  How do I update?

    Please verify the model number from the back. If it is A1288, it is a 2nd generation unit and can not be upgraded beyond 4.2.1

  • Error message (-51) keeps coming up when I try to send music from iTunes to my iPhone and then the music won't come over.  How can I fix this message?

    Error message (-51) keeps coming up when I try to send music from iTunes to my iPhone and then the music won't come over.  How can I fix this message?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • HT1766 I want to update to IOS 5, it says I have to backup first, but I do not see how to do that

    I want to update to IOS 5, it says I have to backup first, but I do not see how to do that

    If you connect the iPad to your computer's iTunes you can force a backup of it by right-clicking the iPad 'Device' on the left-hand sidebar of iTunes and selecting 'Backup' (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC)
    Before starting the update you should copy any purchases off it to your computer via File > Devices > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
    Then start the update by selecting the iPad on the left-hand sidebar, and on the Summary tab on the right-hand side clicking the Check For Updates button
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972
    A first gen iPad will be updated to iOS 5.1.1

  • HT204053 When i try to sign in to icloud it says my apple id is valid but not an icloud account? & therefore will not let me sign in?

    When i try to sign in to icloud it says my apple id is valid but not an icloud account? & therefore will not let me sign in?

    Welcome to the Apple Community.
    Go to the 'Go' menu in the Finder and hold down the option key to reveal the Library. Then navigate to library > preferences > system configuration and drag the 'Networkinterfaces.plist' file to the trash and restart for mac. Now try again.

  • When i try to create an account on my iphone 5, icloud closes right after accepting the general condition. How can i create my account????

    When i try to create an account on my iphone 5, icloud closes right after accepting the general condition. How can i create my account????

    Reset and try again.
    Reset: Press and hold Power and Home button until Apple logo appears. Release and wait to reboot.

  • HT204152 I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc.

    I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.Many a  times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc....Using ! phone 6plus  .IOS8.3

    What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
    If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • HT1338 one of my programmes tells me there is a critical update for my MS Office for windows (office 10) but I seem unable to be able to find anything but Apple  on my Apple - how can I update it and automatically

    Hi Guys,
    One of my programmes tells me there is a critical update for my () Office for Mac (office 10) but I seem unable to be able to find anything but Apple  on my Apple - how can I update my office for Mac?
    I have deayed the latest OS Software update because of this.
    I am not  a great computer guy - just want to use it. Thanks in anticipation, cheers, smepeter

    smepeter wrote:
    The former sent me straight to Microsoft but none of the updates indicated that I noticed gave me an answer using Lion software ...
    smepeter
    There are no specific updates for Lion or Mountain Lion. The Office updates are for all OS's.
    Go here: http://www.microsoft.com/mac/downloads
    Then, click on the version of Office that you have. It will list the updates that are available.
    Also click on Additional Tools. Download and install the update for Auto Updater.
    Note that Microsoft's updates for Office are usually not cumulative, so you must install them all in order.
    The Auto Update app will find the ones you need and install them.
    From any Office App, go to the Help menu and select "Check for Updates." It will open the AutoUpdater.
    The current version is in /Library/Application Support/Microsoft/MAU2.0

  • When I get to the select disk page it says that the HD is uesd as time machine drive. How can I remove time machine backup from my Mac.

    I am tring to installe OS X Mavericks. When I get to the select disk page it says that the HD is uesd as time machine drive. How can I remove time machine backup from my Mac.

    Open up your Finder and click on Go on the top menu bar. Select Computer and then double click Macintosh HD. In here delete the backup folder. Might be called backups.backupdb.

  • HT201263 When my ipod touch is in recovery mode, when i try to restore it, the itunes page says the website has timed out so it won't recover. Can anyone please help me?

    When my ipod touch is in recovery mode (when I try to re-store it) the itunes page sayes the website has been timed out and so it won't re-store. There is a limited time, whilst restoring the ipod, it lasts for approx 5 mins, then asks to start again all over again. Can anyone please help me?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • My ipod touch is disbled and when i try to restore it my itunes keeps saying i have to download ios5, but i cant get into my ipod to do it. What do I do?

    My ipod touch is disabled. When I try to restore it my itunes says I need to download ios5, but I cant donload it because its disabled. What do I do?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I'm getting "Unknown Error 6" when trying to upgrade my iPhone 4S to iOS 8.1.  The phone is then stuck on the red iTunes logo + USB screen.  How can I get the phone working again?

    I've tried upgrading my iPhone 4S using iTunes 12.01.26 on 4 different computers at home and at the office:
    Macbook Air - OS X version 10.7.5
    Macbook Pro - OS X Yosemite
    2 PCs running Windows 7 Professional
    iTunes downloaded the installer and the installation process seemed to get 90% complete before showing the error, "The iPhone, "iPhone" could not be updated. An unknown error occurred (6)."
    The phone is now stuck on the red iTunes logo screen:
    How can I get it out of this mode?
    I've tried holding the power button and home buttons down for ten seconds, then letting go of the power button, but keeping the home button down for another 10 seconds.  I've also tried Reiboot, Wondershare Dr. Fone in desperation to try to get the phone out of this mode.  Nothing seems to fix it.
    If anyone has any suggestions, please let me know.

    i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
    Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
    [Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275]

  • My Idvd is made and works just fine on the computer, but when I try it on my TV it only plays the intro theme, it never starts the actual video. How can I correct this?

    I have made my DVD and it plays fine on the computer. When I try to play it on a TV, the intro theme shows, but I cannot get it to play the movie...any suggestions?

    Hi
    First ideas I got are
    • Use of Cheap DVD brand - I only use Verbatim (due to more organic dye in these)
    • Burn speed not reduced to x4 - I do
    • Use of DVD+R - old DVD-players don't work OK with these
    • Free space on Start-Up hard disk to low - My minimum is 25Gb free space on this one (others of no interest)
    Yours Bengt W

  • I have sent a file to the trash bin. When I come to empty the trash bin everything goes out except this one particular file and I get a note saying the file is 'in use' but it is not. How can I delete this file from trash?

    I have a Macbook Pro with OS X Lion 10.7.2. I have sent a work file to the trash bin along with many other files. When I empty the trash this one particular file remains and I get a message that this file is still in use. I have tried returning the file to my documents, opening it, closing it and then sending it to trash and again I try to empty trash but the same message comes up - Q - How can I trash this file permanently?

    First just try logging out and back in.  Whatever is holding on to it may not be running after the logout thus freeing it so you can trash it after logging back in.
    You might also try Trash It!
    Lastly, look at the following for suggestions:
    The X Lab: Solving Trash Problems

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