When I try to use my phone, it does not light and I cannot see the messages or who is calling

When my phone rings or I get a message, the phone does not light up, therefore I cannot see anything on my phone

My phone does not light up at all, when I turn it on or anytime.

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I can't restore the back up of my phone and when i try to sync my phone it does not work totally nether what should i do ?

i am trying to sync and back up my phone but it never works, so i tried to restore my back up but a message is telling me that an error occured so it does not work. It caus me a problem because i won't stop receive messages telling me that my iPhone as no space available even if i have deleted a lot of things.. help me please!

It might be the battery, it sure sounds as though it could be. What happens if you leave it to charge, does the charging symbol show, does the battery icon show full, part full or empty at any time?
If you check here; https://locate.apple.com/uk/en/ and enter your postcode in the Service box, you should see the options available to you from Apple and its Authorised Service Providers. They can advise you about the battery and you should be given the cost before you commit to spending your dosh!

I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

I would like to use GarageBand to remaster downloaded music files that are in iTunes. Poorly mastered files keep clipping and damaging my speakers. When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them.

I would like to use GarageBand to remaster downloaded music files that are in iTunes. Poorly mastered files keep clipping and damaging my speakers. When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them. Any ideas?

As I said - look whether your original file is damaged or not. If not, I wouldn't change it and find out what in your system makes it sound like it's clipping.
Good sound file, with volume maxed out. No need to change anything.
The same song clipped - no chance to repair.

When I try to use Safari, I get a screen flash and then it closes. How can I fix this?

When I try to use Safari, I get a screen flash and then it closes. How can I fix this?

1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close Apps
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

When i try to use Command c it dose not work at all with any program but Command x and v works ?

when i try to use Command c it dose not work at all with any program but Command x and v works ?
i don't know what to do and how to fix it and why it habend ??????!!!!!!!!!

Open the Speech pane of System Preferences and check whether either the listening key or the speech key has become set to that keystroke; if so, change the setting.
(63123)

Hi I'm a total novice, as you will see. But Iam trying to use template of an employee schedule but when I try to add extra columns it does not add the preset formula with it, so it works out total hours and total pay?   If any one can help please.

Hi I'm a total novice, as you will see. But Iam trying to use template of an employee schedule but when I try to add extra columns it does not add the preset formula with it, so it works out total hours and total pay?   If any one can help please before I throw it through the window!

Grum12 wrote:
Hi I'm a total novice, as you will see. But Iam trying to use template of an employee schedule but when I try to add extra columns it does not add the preset formula with it, so it works out total hours and total pay?   If any one can help please before I throw it through the window!
Hi Grum,
If the formulas aren't filling to the new column, you must have changed something in the template since you first opened it. Numbers is rather fussy about filling row content in columns as they are added. Only rows with the same expression in every Body Column will fill when a column is added. Just as an experiment, start a new Employee Schedule document from the Template Chooser and then add a column by clicking the Add Column handle in the upper right corner of the table. If that works, as it should, then think about what might have changed in your working document to disconnect that feature. Maybe we can figure it out together.
Jerry

HT5622 why does the wrong apple id come up on my iphone when I try to use apple app store? how do I change it to the correct apple id?

Why does the wrong apple id come up on my iphone when i try to use apple app store? How do I change it to the correct apple id?

Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID

When I try to use HELLO feature, it will not find my email account. Do I have to set up an email account with Firefox?

When I try to use HELLO feature, it will not find my email account. Do I have to set up an email account with Firefox?

See this to learn how to set '''mailto''' in Firefox.
https://support.mozilla.org/en-US/kb/change-program-used-open-email-links

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43

When I try to open a file in photoshop CS, Elements or Lightroom I get the message "Could not complete request because it is not the right kind of document" This just started happening today.

When I try to open a file in photoshop CS, Elements or Lightroom I get the message "Could not complete request because it is not the right kind of document" This just started happening today. The only thing I have done differently is change my file handling to raw + jpeg on my Nikon 7100.

I downloaded camera raw 8.7 and I am now able to open my raw and jpeg files. Thanks

I have a older Airport Express unit that requires Airport Utility 5.6. When I try to install 5.8 on my OS X10.8 iMac, I get the message "Airport Utility can't be installed on this disk. The version of Mac OS X on this volume in not Supported"

I have a older Airport Express unit that requires Airport Utility 5.6. When I try to install 5.8 on my OS X10.8 iMac, I get the message "Airport Utility can't be installed on this disk. The version of Mac OS X on this volume in not Supported"

Why should I have to spend money to solve this problem? Many others have the same concern, Airport Utility 6 does not support older Airport Express units. This is Apple's problem. I've tried many solutions proposed on the net but none worked. I'm still trying for a work around.

Why am I having trouble running Adobe Flash Player 11 on my 2011 Macbook Air? I've downloaded and installed it repeatedly; yet when I try to open certain images online or play certain Youtube segments, I get the message, "You must have Adobe Flash 11..."

Why am I having trouble running Adobe Flash Player 11 on my 2011 Macbook Air? I've downloaded and installed it repeatedly; yet when I try to open certain images online or play certain Youtube segments, I get the message, "You must have Adobe Flash 11..." My computer tells me it is installed and running.

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 5.
1. If you're only having trouble with YouTube videos, sign in to your YouTube account and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
2. If you're getting a "blocked plug-in" error, then from the menu bar select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
3. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
4. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
5. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
6. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
7. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?

I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".

HT5035 I have a 75 dollar balance in my account but when I try to make a purchase it does not let me purchase against my account.

I have $75.00 in my account but when I try to purchase a song it does not deduct from my account and the purchase cannot be completed.

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

When I try to use my phone, it does not light and I cannot see the messages or who is calling

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