When I updated to ios 5.0.1 my battery was half way full and it was charging. It started to install it and now it is completely dead (with the lightning bolt) and when i try to turn it on, i have a white screen. HELP
I have a ipod touch 4g, i just updated to ios 5.0.1 today. At the time, my battery was half way full so i had it charging. It started to install, i'm not sure if it actually did or not, but it turned off and started loading like if it were a new ipod, or like when you install new software. then the screen went blank and it restarted. it says its completely dead now but if i click the home button it turns on but goes straight to a white screen.
- If the screen remains white, let the battery fully. After charging for an hour, try a reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
And restore as necessary,
- If it is off try:
iOS: Not responding or does not turn on
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Then when i try and connect it to the computer it shows the no battery screen with just the lightning bolt. and when i try to restore it the screen flashes then resest to the no battery screen and i get error 1602. Do you know what is wrong with it? do you think its just the battery cause i can replace that for cheap or do you think the circuts are fried?
No. It sounds like the water destroyed the component inside the iPod.
About your only choice now it to take it to Apple and pay for a replacement.
Allan -
Need to replace black back glass cover with the original one and i couldn't find it on Amazon., Need to replace black back glass cover with the original one and i couldn't find it on Amazon.Please help
Apple does not sell parts. There are no legitimate sources for iPhone parts. Take it to your local Apple Store.
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I was downloading the new IOS and message could not find Iphone appears in Itunes window - Now my my phone is stuck with the power symbol and an arrow pointing to the Itunes symbol, I have tried turning off my phone and turning it back on but nothing seems to work
So when you plug it into your computer, you're not getting a message in iTunes that it has discovered a phone in recovery mode?
Reboot both the computer and the phone and try again. -
I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Uninstall to my prior version is not working. I need to go back to the original version for two reasons. First, I can no longer use one of the toolbars that was compatible to previous version, but is no longer supported so it was disabled, and two when I try and open firefox from any short cut, I get a solid white screen and I do not get any toolbars nor is there any way to navigate to a tabbed option since I can not see anything and it just hangs there with out going to my homepage or anything else.
Do you see the menu bar or anything else? As for the missing toolbar, this is the case for 90% of Firefox users, for instance the Google Toolbar. To restore it, you need to install Mozilla's Add-On Compatibility Reporter extension from https://addons.mozilla.org/en-US/firefox/addon/15003 and restart Firefox twice.
As for the white screen, I am not sure what you mean, but your install looks corrupted, you probably need to uninstall Firefox and reinstall from scratch. You may spend too much time and effort otherwise. Back up your settings first if you have any, like Firefox bookmarks. -
I am trying to update my phone and the phone is frozen on a screen that has the itunes symbol and the computer connection showing.
I did not have itunes on my computer.
So I downloaded itunes set up which took an hour or so.
Now what do I do?Please check 2 things in your computer.
1. Right click 'My Computer' => Manage => Services & Applications => Services. Look for Apple Mobile Service at the top. Status must be STARTED. If stop, please start it.
2. Open iTunes in computer. For Windows 7, go to iTunes Store => Authorise this Computer => key-in your Apple ID and password when prompted. For Windows 8, press ALT and S together. A pop-up window would show information of authorising computer. Click Authorise this Computer => key-in your Apple ID and password when prompted.
Good luck -
my phone is locked, I tried to hard boot, nothing is working. I have the i tunes logo on the screen with the plug showing, but I can not get away from the screen, what do I do?
Same thing happened to me last week had to update than said some sort of error so it told me to restore I did that and it said restore couldnt be completed !! So I called my service provider and I had to press the circle button and the power button and hold for 15 seconds while still plugged in to the comp , than to try and restore and than update !! And it worked !! Hope that helps!!
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Can't turn on my iMac. Keeps beeping.
Is it 3 beeps then stops then 3 beeps again? If it is that is a RAM error.
Look here for details on the beep codes.
http://support.apple.com/kb/HT5860?viewlocale=en_US -
My iPhone car charger was professionally installed in 2010 and again in 2013 and had been working perfectly for all of this time, now it's coming up with the yellow triangle and the text saying that this accessory isn't supported. Is there an easy way to fix this without tearing everything to bits? It all appears to have gone boonta about 3 upgrades ago and I haven't been able to use it since.
I've seen and tried the suggestions on Google, none of them work for long, and I'm certainly not going to tear the car kit or phone apart to overcome something that is obviously a software issue. Surely Apple can overcome this?
And the bloody "Terms and Conditions" fiasco! 55 pages of mumbo jumbo that nobody would read EVER, and you get to the end and nothing happens. I've bought an app from Apple to use on their product and I can't install it because the Terms and Conditions doesn't accept anything. Surely they can fix this?
Come on.....waiting.
REgards,
SuperGeezerbasic troubleshooting on iPhone
Reset
restore with back up and if required as new
Updating may have corrupted the iOS if you used over the air to update -
Iphone 5 not charging blinking empty battery, lightning bolt and plug
My battery went low, to 1% and kept working for about 30 minutes.
When I got home it was showing the "charge me now".
Now its just blinking "charge me" for 4 seconds, going black for 4 seconds.Hi,
No one contacted me, but I figured it out on my own.
Apparently it does this when there is a connection to the charger that isn't making full contact on all pins.
Sooo.. I realised this by applying slight pressure to the lightning connector, and it started charging.
I propped some weight and let it charge overnight.
The next night, this trick would no longer work :(..
I figured maybe lint from my pocket got inside the lighting port on the iphone?
Got a flashlight, sure enough.. Lint.
So I fished it out with something small like a paper clip.
Fixed it immediately. -
updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?
Maunally restore it. In order to do this:
-Download the iOS 5.1.1 firmware from here http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
1. After downloading the firmware from the given link, open iTunes and click on your device.
2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
3. A dialog box will appear.
4. Select the firmware you downloaded and click ok.
5. Done!!! Your iPhone will now be restored to 5.1.1 and if you had backed up your iPod before, then you can put all its settings afterwards. -
I turned my imessage off, and now when i try to turn it on it isn't working, any help please?:)
i turned my imessage off, and now when i try to turn it on it isn't working, any help please?:)
See if your Mac will boot from the install DVD.
Then uninstall Internet Cleanup.
Allan -
Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
Everything was supposed to be backed up and restored after the update!
Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
Apple, you have no idea the level of stress you have created today.....Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key! -
My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?
1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush
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