When the update software apears and I click on update it just runs and runs will not update.

A box will pop up to update software and I click on update it has a line that scrolls across the box and it just runs and runs. it has a small box to hide the update box and I'll hide it and after a hold day it is still saying connecting to update.

-> [[Software Update Failed#w_run-as-administrator|Run as Administrator]]
* Now proceed to Update Firefox
-> Software Update not working properly
* http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly
Check and tell if its working.
If its still not working, then do the following:
-> Completely Close Firefox (click Firefox button and click Exit or File Menu -> Exit)
-> Download latest Firefox version from one of these links using some other Web Browser:
* http://www.mozilla.com/en-US/firefox/new/
* http://www.mozilla.com/en-US/firefox/central/
* http://www.mozilla.com/en-US/firefox/fx/
* http://www.mozilla.com/en-US/firefox/all.html
-> [[Installing Firefox on Mac]]
* http://kb.mozillazine.org/Installing_Firefox_on_Mac

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My playlists only appear in itunes when my ipod is connected, and it will not allow me to drag songs into playlists from the music library, can anyone help. Have downloaded newest version of itunes and using windows xp.

My Playlist only appear in the itunes when the ipod is connected , and I can not drag a song into a playlist, Also I repeatedly get a message to authorize the songs purchased in order to sync the ipod. I followed the instructions in the help menu on doing this but nothing seems to work, Help anybody ? Have installed the lastest version of itunes and I'm running windows XP. Thanks

Is it possible that you are not seeing the thirteenth song because you did not scroll all the way down within the playlist?
Hope this helps!
PSkilton

Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already?

Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already? It has been a week now and still not done processing. I get an error message when I try to restart the download.

What Windows version?

When I place a clip in the timeline and try to watch it, the viewer says "Unrendered" and it will not show the clip

When I place a clip in the timeline and try to watch it, the viewer says "Unrendered" and it will not show the clip. What do I need to do to fix this?

Option 1: Render the clip in FCE then watch it.
Option 2 (preferred): Convert the clip so it will match your Sequence settings in FCE prior to importing the clip into your project. It will not need rendering if converted properly.
-DH

I bought the movie Margin Call and it will not down load?

I bought the movie Margin Call and it will not down load?

You should be able to play films on windows computers, if it wasn't compatible with it (e.g. you should have got an error if you tried to buy an HD film on non-HD compatible computer).
The current version of iTunes is 11.4 - you can see if there are any updates available via the Help > Check For Updates menu option.
Or you can download the current version of iTunes from here : http://www.apple.com/itunes/download/
What happens when you try to play the film, and do other videos that you have in your iTunes play ok ?
If you can't get it to play but other videos play ok then contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com

Sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain

sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain

FIrst try a soft reset by holding down the home & sleep/wake buttons until the Apple logo appears then let go & let the iPad boot up normally.
If that doesn't help then to make sure you have a strong internet connection.
Try resetting Network Settings
Settings->General->Reset->Reset Network Settings,
You won't lose any data but will have to log back into your wifi networks.
Once logged back in and when the pop-up appears, try entering your password again.

I upgraded to the new version "4" and it will not load any websites..."unable to locate server" is all i get and cannot figure out the problem ....had to delete and go back to an earlier version whichi understand is unsafe...what to do?

# Question
I upgraded to the new version "4" and it will not load any websites..."unable to locate server" is all i get and cannot figure out the problem ....had to delete and go back to an earlier version which i understand is unsafe...what to do?

That was probably caused by your Firewall blocking the newly installed version of Firefox.
No known security issues with Firefox 3.6.17, which was just released this past week.

I can not upgrade the iOS on my phone, nor sync the phone because the process starts with backing up the phone which always hangs up at the backing up stage and then will not allow further progress.

I can not upgrade the iOS on my phone, nor sync the phone because the process starts with backing up the phone which always hangs up at the backing up stage and then will not allow further progress.
And for this I guess that it is the backing up of my Podcasts - which are free downloads that causes the hang up. These are items that I have played and synced before without issues. I am thinking this way because these are Podcasts that I used to play but sundenly would not play on my iPhone. Each time I try to play anyone of them it generates the message - this movie could not be played.
I am scared of atempting a system restore because I guess I may lose my SMS for the past two months. Please approach the solution from this point of view.
Thanks
Joe

Please refer to this thread.
https://discussions.apple.com/thread/3417041
It may have something to do with one of your backup files that has been corrupted before.

My ipod classic turns on with apple logo then shuts off about 30 seconds later, when plugged in my windows and itunes will not recognize it.

earlier my itunes told me that my files were corrupted and I needed to restore, so I did. In the middle of the restore I lost internet connection. Now my computer and Itunes will not recognize my Ipod and if it is not plugged in when I turn the Ipod on it only shows the apple logo then shuts off after 30 seconds. If it is plugged in it will charge, but Itunes and Windows will not recognize it. I have tried the menu + select shutoff multiple times with no change. All it will say while it is charging is do not disconnect.

The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
So only as a last resort, one way, to get the stuck Hardisk head free, is to bang the iPod on a rubber mouse pad, when you reset it, but do it at your own risk, some very lucky guys got it working again for the next 14 months, like myself.

HT201263 I have completed these steps several times, and my iphone still says connect to itunes to activate, I just want to get past the activation screen.. and it will not do it. Any other options?

I cannot get past the connect to itunes to activate screen, i can't even get to the home page with apps and stuff. I bought the iphone used, and was hoping to set it up with prepaid, but I can't get it to activate. I connect it to itunes, and it downloads the new software, and still will not go past the activation screen.

It sounds like you bought a jailbroken phone (assuming you didn't jailbreak it yourself). Take it back for a refund.

HT201210 I am absolutely frustrated with this new phone. My old phone a 3G took a total dump and would not update, so, I bought the 4G with Siri and it will not update either. The error message is a "3014" again. I am ready to throw this thing against the

I am absolutely frustrated with this new phone. My old phone, a 3G, took a total dump, so, I bought this new 4G with Siri and I cannot get it to update. I keep getting the same error message that I got with the 3G error "3014". I am ready to throw it against a brick wall!!

The support document that you refrerred from explains it, however I have posted it here.
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.

Why does my mac book pro screen go black when it goes to sleep and then will not light up again unless I unplug the power cord

When I either leave my mac book pro open, but idle long enough for it to go to sleep or close the top and put it to sleep, the only way to light up the screen again is to diconnect the mag. connect power cord. Any ideas why and/or how to correct this problem?

So this is what I got when I took my computer into the apple store to have it diagnosed.
After the apple technician performced several tests, the only thing that fixed the issue was an SMC reset. Based on this he figures it is probably a software or firmware issue that is going on. He is a little concerend how ever that the fans of the comupter don't reach maximal rpm when the computer is displaying the issue. So he recorded the problem, and told me to just perform the SMC reset as needed for the next couple months and wait for a new update from apple. If the issue persists I am to go back to the apple store and they will take the appropriate steps.
He said an SMC reset doesn't hurt the computer in any way, so its safe to do. I am gonna contact blizzard and let them know about the issue as well because if it is software, it could be their game (Diablo 3) that is causing the issue as well. If I hear of anything new i will let you know. So get on the blizzard form and let them know of the issue to fix the problem faster.
Thanks for your help,
Tetrault

HT202731 What should I do next when using the apple hardware test and it will not complete. It always gets frozen when 56 seconds of testing has passed?

MY MacBook pro will not boot up correctly. When switched on a grey screen appears and a flashing question mark box.after researching I have been able to try to complete an apple hardware test by holding the D key when switched on. Unfotunately this text will not complete. Every time I try and perform this text it sticks after 56 seconds of testing and does nothing rlse. Resulting in my having to force shut down.
I know do not know what else I can do to try and solve my problem.
Any help would be grately appreciated.
Thanks.

I would install a new HDD, format it and install the OSX. Then I would connect the old HDD via USB and see if I can access the files that are on it.
If no success and if the data is important, look for recovery software on the Internet. Most have a trial that will tell you the possibilities for retrieving data but then you will have to pay for the software.
The last option is employing a professional data retrieval service. That will be expensive with no guarantee of results.
Ciao.

HT1430 How do I turn off the data when I am not in a WiFi location? I noticed that I am using data when the phone is "on" and I am not in a WiFi situation, but not on the internet. So, how do I turn off the data?

How can I turn off the LTE data when I am someplace where there is not WiFi and I do not want my LTE running up a bill? I have tracked my usage and realize that the LTE is being used even when I am not using it, just because the phone is turned on.

Merely being on should not use any data. You must have something running - something using push notifications, or push email, prhaps?
So, you can either track down what is using the data and change it, or you could go in and disaple cellular data in your settings.
One other thing to check is
Settings -> General -> About -> Diagnostic and Usage data -> set it to "Don't Send"
Settings -> Restrictions -> Location Services -> System Services -> turn all these "OFF" (this will not affect how you use your phone at all, but will stop any outgoing location information being sent periodically back to Apple).

My iPad when I open safari will allow me to type a address and it will go to the web site but when it gets there the screen is darkened and it will not let me do anything but go to anouther adress. Touch screen doesn't work and tabs don't work.

I am having problems with safari. The screen is darkened and I can't use touch screen or tabe. But I can use the address bar and go to anouther website. Other then that I can see website but can't touch nothing, how do I fix

Go to Settings>Safari>Clear Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or if those do not work - quit Safari
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

I upgraded to the Iphone 4 tonight and it will NOT let me get to my YAHOO mail. Says "cannot connect to server". Safari and everything else works fine! My iphone 3 was working fine when I was at the store....but now the brand new phone is not! HELP

purchased Iphone 4 tonight......will not let me get to yahoo email....says "cannot connect to yahoo server" My iphone 3 was working just fine tonight and then I traded it for this! help

Do a hard reset
Settings / general / Reset / Reset All Settings
Now setup your Yahoo mail.

When the update software apears and I click on update it just runs and runs will not update.

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