Where is my final bill?

I have been disconnected by BT by mistake after it mistakenly thought I had underpaid a cheque. It was Bt's fault as the cheque was written properly. So after Christmas and New Year without broadband and telephone, I got a new account number - which I did not ask, yet BT said they finished my account by mistake. So I finished my account with BT - this time for real - and moved to another provider. Yet I went to my BT.com to check for my final bill, which should be a refund really since I have just paid a bill in advance and when I was given a new account they told me there would be no strings. As I was saying, I went to BT.com and not only there was no final bill, also there was no sign at all I finished with BT and it was saying my next bill is due in April!
Can a moderator help sort this mess? I hate calling BT as there are the Indian call centres and I cannot understand what they say.
Thanks in advance

Hi Excustomer,
Thanks for posting. I'm sorry for any confusion with the bills. I can look into it for you. Drop me an email with the account details and alink to this thread for reference. You'll find the contact details in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

I need a copy of detailed final bill. Please send/email me one. Where can i get it ?

I have tried to find my detailed bill online with charges broken down. I cant find it.
Can some one please help me ? I have been a verizon customer for 3 and a half year, hoping you will get me this ASAP.
Please answer.

No problem aubrey27xoxo! I'll be happy to help get the final bill for you? Do you still have access to your VZW online account? How long has it been since your account has been closed? This link should help out: http://www.verizonwireless.com/support/pay-bill-faqs/
VanetrisC_VZW
Follow us on Twitter @vzwsupport

Need help with final bill - where to turn?

This seems like a silly place to ask about a billing issue, but here goes. My final bill with Verizon Wireless is messed up. I need to communicate with someone other than Chat - been there, done that, no resolution. Can a Verizon rep help me here?

Thanks for your reply in the Forum. The account with the billing problem is (removed).
I have paid my Verizon bill through CenturyLink for years. I terminated my Verizon service on 8/27, the end date of my contract, and had my cell number ported to AT&T. The most recent bill from CenturyLink had no Verizon charges. The prior month’s bill from CenturyLink was paid, including Verizon service to the end of July.
Last week I got a paper bill in the mail from Verizon for service for the period ending August 25. Since I had not paid for August through CenturyLink, I sent Verizon a check for the billed amount, $35.47.
A couple of days later I got a second paper bill from Verizon saying I owed $3.55. It looked to me that Verizon had processed the August bill through to CenturyLink, and then reversed that transaction. The check I mailed is not shown on the second paper invoice, and has not posted to my checking account as of a few minutes ago.
At this point I have paid Verizon $35.47 for August service, but I have a bill from Verizon for $3.55. Online at My Verizon the balance is $2.45. I think I am square with Verizon and my account should be closed with a zero balance.
Thanks.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

Final bill is incorrect and being threatened with ...

I moved to PlusNet for broadband and phone in November. I paid my November bill, which actually left BT owing me money, and cancelled my direct debit. Good thing I did as they decided to keep charging me and now three months later are still chasing me for £50 I don’t owe them. I called every month as each new bill arrived to try and sort it but was assured each time to ignore the bill and it would be sorted out. It's now February and I am being threatened by email "We'll pass your details to a debt collection agency, which could affect your credit rating and any future credit." BT.
I have no more confidence in BT’s call centres now so I am emailing, tweeting and posting on forums to desperately try and get this sorted out. Please please can someone within BT answer me and finally give me some resolution?
All bill and phone call details below:
Broadband transfer date – 27th Nov
Telephone line transfer date – 12th Dec
Last paid Bill was on 21st Nov for the period 11th Nov to 10th Dec (You can see this over pays when both service are combined)
Dates called after receiving on-going incorrect monthly bills:
13th Dec at 13:44 – Told to ignore the incorrect bill and await a final one that I was assured would resolve the error.
12th Jan at 10:43 – This time I was transferred to Luke in the UK based Customer Options Team. I was told my phone line order was incorrectly left active so charges continued past the 12th Dec. Luke told me it would be fixed and back dated so the additional charges for phone and late payment charges removed. Told to await a corrected final bill.
26th Jan at 13:37 – Received a bill in the post still asking for £50 which included late payment charges and called BT customer service. I was assured this was still not my final bill and I would get a correct one soon.
19th Feb 19:52 – I received another bill electronically along with a threatening email. I immediately called customer service and was speaking to a customer representative when the line went to a ringing tone mid sentence. I was then greeted by an automated message saying that the office was now closed and to call back tomorrow. What an awful customer experience.
Regards
Duncan

Welcome to this forum.
This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
I am assuming that you were out of contract with all your BT services, and there were no cancellation charges to pay.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Disconnecting Line and Final Bill

I had been a loyal Verizon Wireless customer since 2008. I
was on a share plan with my wife and my brother, and I would pay the bill each
month which was about $160 for the three of us each month. I never missed one
single payment. Well the 3 of us decided to switch to
US Cellular. My brother’s wife had already been there, and they had these new
phones for a penny and it was time as we’ve had these same phones for 5 years
almost now, we were out of contract, and I had a work discount through US Cellular. So.......
February 22, 2014 the three of us went over to US cellular
and started a new plan with new phones. My phone number and my brother’s phone
number switched without a problem. However, my wife, who’s number was from a
different region could not be switched, we needed to get her a new number.
After we switched, US Cellular told me to call Verizon the very next day (which
was February 23rd) and disconnect/deactivate my wife’s line because
that one would not happen automatically as they didn’t transfer her old number.
So on February 23rd, I did
just that. I called Verizon and they said we were disconnecting it and I’d get
the next bill and would have to pay that and should be done.
Well sure enough around March 1st, the next bill
came, and on it is the full balance of $160 due March 10th. I question this and
call Verizon again admitting I thought it would be a lesser amount. They instructed
me to look at the billing date. The cycle was from January 15th to
February 15th on the bill that is due by March 10th. Well
we switched phones on February 22nd, so it made sense to me that
this bill didn’t reflect the few days of February 16- 22nd but
rather the previous full month from January 15th up until February 15th.
So far so good, I just misunderstood the bill cycle date.
So I asked if I could just pay off the remaining amount and
be done with it all. I mean we’re in the beginning of March now and haven’t used
the phones since February 22nd, and they’re all disconnected now,
why not? They told me unfortunately no, I had to pay this whole bill first and
then wait for the next bill cycle to come available which wouldn’t happen until after
March 10th for that last billing cycle which would reflect those few days of, Feb 16- Feb. 22nd.
The rep ensures me it will probably only be a few bucks per line for those 6-7
days or so. I said that’s too bad I can’t
just pay the whole thing now but oh well; we’ll do it your way. I guess I’ll just
go online in a few days and pay it and
then come the next bill cycle (which doesn’t go out until March 10th)
we’ll go online about that and pay the rest; just a few dollars per line.
The rep butts in, “yeah, about that sir, once you disconnect
the line, as you've done, you lose service to your online bill pay and accounts online so you
will have to call us to pay. I’m thinking aww man, another inconvenience, but
oh well, I’ll do what I have to do and call back twice to get these bills paid.
Well, a week later a couple days before March 10th
when the full $160 is due, I call and pay it (which took me forever on hold as
one of their centers was down). She apologized for the delay, took my payment,
and said when that last bill gets generated here in a few days (March 11th that shows usage from Feb 15th to March 15th, but will only reflect the few days I used the phones in that cycle which would be to the 22nd) I can just push pound
something something and pay the last bill through the automated phone system and be
done. I said okay
Come now to March 22nd I get that final bill in
the mail. I expect it to be a few bucks per line as is it would only reflect
from February 15th to Feb 22nd when we disconnected our
lines. But no, the bill is $120. That's almost
3/4 of the price of all three of our phones for an entire month. I was thinking something must be wrong, unless they didn't prorate the bill in which case the whole month (which would be a rip off) would be $160 like usual but why all this confusion? I was hoping to just use the automated bill
pay via phone to pay for those 6 days in the last cycle and be done with it forever but no, now I have to call the
company AGAIN to figure out all of this. What happened next was a nightmare!
I called and spoke with a rep asking why the outrageous
price for just a few days of service on those lines. She puts me on hold and
looks into it. She comes back and says my wife’s line was never disconnected. I
said you have to be kidding me; I’ve called in to disconnect it initially and
then even called back w/ questions on how the last bill works and everything
after we disconnect the lines. You can even see that no data or minutes were ever used on
any of those 3 lines since Feb. 22nd. She answers, yes sir I see
that, let me place you back on hold. Okay I figure she’s going to check this
out. She comes back again, well sir I
see you called a couple times but I don’t see that you requested to disconnect your wife’s
line. WHAT?! I thought. Why else would I originally call? US Cellular was right and told me specifically told me to do this the very next day and I did! AND THEN I ALSO EVEN CALLED BACK LATER AFTER THE NEXT BILL CAME CONFIRMING ALL THE LINES WERE DISCONNECTED AND HAD QUESTIONS ON HOW I LEAVE VERIZON AND WHAT MY FINAL PAYMENT WOULD BE! And why was my
account access to pay my bill online turned off (I did try to go online to see
if I could pay the last bill and I was no longer to go online) if my wife's line was never disconnected? This is getting
nuts. She placed me on hold again and returns, okay sir, this is what I’m going
to do. I’m going to suspend her line today and then you can call back tomorrow
to disconnect it. Then you can pay off the last payment on the next bill cycle.
At this point my blood is boiling, was this a joke. I should
not have to call back again, this should have been disconnected weeks ago! and
you can see nothing has been used on those phones. I told her this is the last bill cycle and I’m not calling
back and we need to get this disconnected today and that bill lowered to its
fair amount. She places me on hold again
and comes back and tells me she had overridden something and got the line disconnected
today and she was going to take $40 off my phone bill.
At this point I’m like finally, but an hour later and now my
phone bill is $70 for the three phones that we used for 6 days!! I said 6 days is about 1/5th of the
month. If our final bill is reflecting only the days of the month we used it
should be more like 1/5 the price of our original monthly bill which was $160. which would be more like $32, not $70. I had to explain some of the simple math to her and she
goes on to push about how the line was active and such, and I said but that
wasn’t my fault you didn’t disconnect it and this is not a fair final bill for
6 days of usage!! She put me on hold yet
again and finally came back and said I’m going to take off another $40 from the
bill but it will need approval from my supervisor which will take 2 business
days. If and when she approves it, you will get the final bill in the mail for
the $120 minus an $85 credit. FINALLY!!!
I wasn’t even looking for something free, I just wanted a
fair final bill after I’ve taken the time to call to disconnect my wife’s line
and understand how the final bill works and everything. No one should have to
go through this and spend hours on the phone trying to understand how the
process works so you don’t get duped and then end up getting duped anyway and
having to spend more time to fix that. It was a big rip-off and extremely frustrating.
Telling me the line’s not disconnected but taking away online bill pay, and the
final bill itself was not only wrong, but it outright lied in certain spots.
Almost as though they were making up dollar amounts and dates. The bill cycle on the last bill said Feb 15th to March 15th but then under then under my wife's name there was the charge of $120 and the dates next to that said March 15th - April 15th!?!?! The phones haven't been used since Feb 22nd! Not simple at all and very confusing. Make sure you’re carefully monitoring your
bills when leaving Verizon Wireless. Needless to say, I’m never going back to
them so I won’t have to worry about this again. I just hope this new paper bill that shows the credit gets to my mail box before it's due date of 04/10 so I don't get a late charge. I was assured it would. I hope the CSR is telling the truth this time for once. I have faith in the last one I spoke with. I'm hoping she doesn't let me down too like everyone before her so far has.

Leaving is quite simple via porting out. As you noted when two of the lines ported successfully. However I can see no valid reason why the wifes number could not be ported out. There are porting laws in place. But on to the rest.
If your monthly service runs as you are saying "The cycle was from January 15th to February 15th on the bill that is due by March 10th".
That would be incorrect. If your monthly bill is from lets say January 15 through February 14 then your payment on the account is always that last day. (February 14th.) The next new billing cycle is now February 15th through March 14 again the bill closing date is the day the invoice must be paid. All three lines since they were ported on February 22nd. still must be paid in full (2 ported & 1 not ported). There is no prorating in this case. Now in regards to the bill closing date again would next be March 15, 2014 through April 14, 2014. Since the wife's phone was not closed the only device should be just that line and no other. The other lines are paid up through March 14, 2014 so there should be no further charges.
Some where along the line folks must remember to terminate service (port) a few days BEFORE the next bill comes due. remember we pay in advance.
Good Luck

Trying To understand My Final Bill (not a rant :) ...

Hi all,
I have recently switched my broadband and phone to another provider and as i was switching within my contract i am being charged as i a expected.
As my final bill is not broken down in detail i do not know why it does not tally with what i had calculated using the costs provided HERE.
I want to ring up to dispute the ammount but also want to make sure i have all my ducks in a row before i do incase i have missed something obvious.
Here's the run down, i am well outside the original contract period but it was extended by 12 months when i got BT Sports. Confirmation email says this was on 16th June 2013. I realised when it was too late that i extended it by a further 12 months when i increased my cloud storage to 50gb, confirmation email says this was on Aug 9th 2013. So i assumed that my most recent 12 month contract would have expired on Aug 9th 2014.
I am/was on BT Total Broadband Option 3 with unlimited evening and weekend calls. The switch date to my new provider was 12 May 2014. By my maths i make this just under 3 months was left to run on my contract. Using the link i put above i expected my final bill to be (rounding it up to 3 months to be safe) 3 x £15.25 = £45.75.
My final bill came to £135.28. Alot more than anticipated. If anyone is willing to help explain where i have gone wrong if i have or tell me where BT have gone wrong so i have my facts straight before i ring them up it would be most appreciated.
I am sorry that this is not the most exciting post in the world.

I thilk you'll have to ask them. The only things that I can think of are:
They think you have renewed your contract again at some point, or
They are charging you cancellation fees for other services as well.
There was a lot of mucking about at the beginning of this year with services that used to be free, but BT started to charge for them. However you could avoid paying by signing up for (yet) another 12 month contract.

Account Sent To Collections Even Though The Final Bill Was Paid In Full, Twice

Hello World,
Yet another Verizon billing boondoggle. My account was sent to collections this month, even though I paid the final bill amount in full, twice. I have 2 confirmations from Verizon that they received my payment; they took the money out of my account twice, and then mysteriously redeposited the money back in several weeks after the payment, with no notification of why or attempt to contact me.
Here's the synopsis:
In August, I moved out of the apartment where I had the internet-only account (no TV or telephone line associated with it.) I called to cancel and was informed that I'd get a final bill. When the final bill arrived in September, I paid it on 9/14 via the online portal. I received a lovely email payment confirmation and the money was deducted from my bank account. Everything was hunky-dory.
Then, on 9/30/13, the payment is refunded to my checking account. A bill dated 10/1/13 is mailed out, which I again pay, this time on 10/15/13. I get another payment confirmation, and the money is deducted from my account. Then, on 10/29/13, the payment is refunded to my checking account.
I was all set to repeat the process for a 3rd month in a row, when instead of a Verizon bill, I get a collections letter from IC Collections dated 11/1/13. Thanks Verizon! As you don't know or care, I'm in the midst of getting a mortgage and you sending this bogus claim to collections has dinged my credit score - way to go!!!
I tried contacting Verizon directly, but the phone system won't talk to me - because they've transferred my account to IC Collections. The nice lady at the online chat, Katelyn, for with whom I waited 20 patient minutes to chat, was apologetic but couldn't help. At the end, she told me it was a billing issue, and not her department - even though I was chatting with the Payment Arrangements / Final Billing portal!
Well done, Verizon, you've successfully lost another customer. My new place has super fast internet from a competitor. I don't plan on dealing with your lousy service again.
Adios!

Hi BillProblemo,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Help to determine Active and Final Billed Contracts

Hello folks,
I'm coming from the BW side and I seek to understand how Final Billed for an Active Contract is defined. These is two part to this question,
1. How do you define Active Contracts
2. How do you define an Final Billed for an Active Contracts
Can someone here shed some light on this? Thanks.

Hi,
Active Contract is created during the process of Move In where the Move Out date is blank on display contract screen.
You can see active contract on display installation (es32 transaction) screen.
You can check the Active contract details for a Installation using "EVER" SAP table.
Final billed contract means a customer has moved out. If you click on "Billing Periods" button on display installation screen you will get all the previous final billed contracts for installation. For Final billed contracts there will be a Move Out date populated on display contract (es22 transaction) screen. You can also check all the Final billed contracts for a Installation using "EVERH" SAP table. For final billed contracts there will be a Final move out Invoice document.
Please let me know if this solves your queries.
Thanks,
Mayuresh

How to get a copy of my final bill?

Just ported our two VZ numbers to T-Mobile on 02/01/14. Our VZ billing cycle ends on 02/23/14. If I understand correctly, my current payment scheduled for 02/18/14 takes care of my bill through the end of the current cycle ending 02/23/14 and the ETFs will be assessed on 02/23 when the account is officially closed, at which point I will have to then pay the ETFs and any outstanding charges. Is this correct?
Second, although the FAQ states that you can still access you account online after it is disonnected, I can no longer access the account. I sign in with my username and password, then it asks me to associate one of the disconnected numbers with the username, I select a number and then get a "page unavailable" error. My question is, since I am signed up for e-bills, how will I access the final bill showing the ETFs if I can't access the online account? I need the bill not only for the ETF rebate from T-Mobile, as well as not wanting to pay a bill I haven't been able to see. I don't want to blindly hand VZ hundreds of dollars without making sure the bill is correct. Are all final bills sent by paper or is there some magic to get the final e-bill?
Has anyone else had to deal with this situation?
Thanks for any replies.

I do want to let VZW know why we have decided to leave, as hopefully policies and procedures may change for current customers and maybe win our business back at some time.
It may come as a surprise, but cost of service was not the number one factor in switching from VZW. Cost was only "icing on the cake." The main reason was VZW's device policies. I want to pay for access to a network from a wireless provider and nothing else. It's OK for a provider to sell phones, but I don't want the device and the network to be so tightly intertwined that it distorts policies and pricing.
The ability to purchase a Google Nexus and have my own device was quite liberating. With the current model used by VZW you never truly own the phone. It makes a customer feel trapped in a vicious cycle. You get a subsidy, and in return pay higher monthly fees for that subsidy, however, you continue to pay for that subsidy long after the phone would have been paid off had you purchased it yourself. So, you are left with a choice after 2 years, continue to pay higher monthly rates to pay for other customers subsidies or get a new phone under contract and get caught in this bizarre relationship.
Now, when I pay the cost of the phone, one payment, two payments, 24 payments, with Google, Amazon, you name it, it is mine and I don't continue to have a device cost factored into my monthly fee. I am only paying for network access, which is what I want. If one word describes it, I now have CHOICE. If my new provider doesn't live up to my expectations, I can go to another (unfortunately not VZW with my own device). Also, I control what is on that device, no more VZW "bloatware" doing things I don't want my phone to do. It truly is my phone.
I now have what I want in a provider, network access and only network access. Not this bizarre phone subsidy, never ending, choice-less cycle. And to top it off, it's a lot cheaper and the phone is noticeably faster. If policies change, then maybe we will come back, until then, no.

Item selection for account maintenance - Final Bill

Hello,
In the yearly consumption incoice, items opened on customer account are automatically cleared with the invoice at the moment of invoice generation.
Customizing to fix what main transaction must be cleared and included in the invoice is under SAP Utilities>Invoicing>Invoicing processing>Item selection in invoicing> Item selection in account maintenance/Define Sub-items.
This is working quite well for normal consumption invoice but account maintenance is not working at all when i try to make a final bill with R43 clearing type.
Could you please indicate me if an special type of customizing is necessary to clear open items with final bill?
Thanks in advance

hello,
main transaction:0200
sub transaction:0020
Open item selection: "all open items for contract account relating to
contract.
"Check out if u have any open items for invoicing unit"
for sub items,
check out at Bill Total "Items always included at final amount"
Regards,
Narendar Konaknchi

Purchase order X of Maintenance order Y still without final billing indicat

In maintenance process, while closing the Maintenance order after MIRO and Payment, system is giving warning message as :
"Purchase order item 4520000023 00010 of order 4000020 still without final billing indic.
Message no. IW215
Diagnosis
An invoice receipt is still expected for order 4000020".
We tried with PM consultant but setting is not there for Billing indicator.
Any solution ?
Regards
Rewards if resolved...

Hi,
Goto respective purchage Order, Select Invoice tab in Item, put tick mark in check box of Final invoice. Then save the purchange order.
Preoceed further.
Regards

Purchase order item of maintenance order still without final billing indic

In maintenance process, while closing the Maintenance order after MIRO and Payment, system is giving warning message as :
"Purchase order item 4520000023 00010 of order 4000020 still without final billing indic.
Message no. IW215
Diagnosis
An invoice receipt is still expected for order 4000020".
We tried with MM consultant but setting is not there for Billing indicator.
Any solution ?
Regards
Rewards if resolved...

Hi,
Goto respective purchage Order, Select Invoice tab in Item, put tick mark in check box of Final invoice. Then save the purchange order.
Preoceed further.
Regards

Security Deposit in Final Billing

Hello Friends,
I have a small problem.
Here the security deposit is getting released and adjusted in the final billing.
But now they dont want the Security Deposit to be released.The adjustment part can be controlled but how can we control the releasing part because if it get released during invoicing the person who is doing final billing his name appears as the person who has released the security deposit.
How can we stop that.
Regards,
Charvi

Charvi:
Event R401 controls deposit release during invoicing. You can provide a custom function for that event to preclude release. Also, posting area 0800 can be used - in this case i believe you should set the CW value to 9999 and no deposits can be released during invoicing.
regards,
bill.

When will I get the final bill. Billing cycle is already over

Hi, I ported my verizon number out on 12/25/2013, my billing cycle ends on 01/12. But I still havent received any email/mail regarding final bill.
I even went to the link www.vzw.com/paymybill and entered my account number, it says 0.0 balance. Is this my final bill? Typically how many days it takes to get the final bill invoice generated after the billing cycle ends?

ajayk2k7 wrote:
Hi, I ported my verizon number out on 12/25/2013, my billing cycle ends on 01/12. But I still havent received any email/mail regarding final bill.
I even went to the link www.vzw.com/paymybill and entered my account number, it says 0.0 balance. Is this my final bill? Typically how many days it takes to get the final bill invoice generated after the billing cycle ends?
If you paid your last invoice (pay in advance) from December 12, 2013 through January 11, 2014 there should be no further invoice due. However if you had any overages, early termination fees owed they should be mailed to you.
You ported out way before your bill end date so you should be OK.
Good Luck

Refund on a final bill.

Hello
How long does it take for a refund on a final bill? I received my bill a few days ago and said that I don't need to do anything, that the amount will be credited to my bank account. But it doesn't actually indicate a date and I'd really like to get my refund sooner rather than waiting for weeks later along for it

Live Chat should be able to advise. They are usualy more helpful than the phone helpdesk plus you can keep a copy of the conversation.
You can click the white star next to this message if you think it was helpful.

Where is my final bill?

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