Where is the online CHAT support area?

Historically, the couple times I had problems I would simply do online chat support.
Is that area located somewhere special? I cannot find it anymore. Is it only available for the first 90 days or something, and then even the icon dissappears?

Yes, chat support is available only during the first 90 days of your Apple warranty, or for the duration of your AppleCare warranty, if you have one. You still can access the chat support area, however, even if you are outside your warrant. I don't know why it doesn't appear on the main support web page. To find it, navigate to the Support tab and enter "chat" in the search box, and this should locate the main chat support page where you will be prompted to sign in with your Apple ID.
Joe

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Where is the iTunes CHAT support?

Hello folks,
I am experiencing a problem with purchasing on my registered $50 credit. iTunes only gives me the option to pay by credit card!
Anyhow, I want to chat with support... apparently such a feature is available:
"Please select a topic under your category for solutions and customer service options. Don't see what you're looking for? Help is also available by phone, email or chat."
But all I can find is email support.
Is there a CHAT URL someone can share with me?
Thank you.

I just received a reply from tech 'support'.
This is the third time I contacted Apple support in two years and, again... lame answers is all that I get back. Fortunately, as with this time, I solved the problem myself.
My original question:
========================================
Dear support,
I have a redeemed $50.00 credit on iTunes (as shown under the menu bar, to the left of my account name) but I cannot seem to use it.
When I attempt to make an iTunes purchase, my only option seems to be paying by credit card.
Please advise.
BTW, another person is also experiencing this same issues, as referenced here:
http://discussions.apple.com/thread.jspa?threadID=2559241&tstart=0
Thank you,
=================================
And the Apple support reply (notice, as usual, the support person fails to understand the question and doesn't offer the correct answer (which you can find in the above link):
Thank you for contacting iTunes Store Customer Support. My name is F........ [removed] and I will be more than happy to assist you today.
Due to high volume we were unable to process your request within the committed time frame. I sincerely apologize for the delay in assisting you.
I understand that you have purchased iTunes Gift Card and if you tried to purchase, you're being charged on your Credit Card and not on iTunes Gift Card. I know that your purchases are valuable to you, and I can certainly imagine how this may be a little upsetting. I am sure this can be slightly annoying. Rest assured, I will do my best to resolve this issue for you as soon as possible.
Thank you for your recent purchase of iTunes Gift Card. I understand that the purchase was charged to your credit card, and that you would prefer to pay with your iTunes Gift Card instead of the credit card.
When you make a purchase on the iTunes Store, the purchase amount is automatically deducted from any store credit you may have. If there is no store credit, the purchase is charged to the credit card associated with the account. If there is insufficient store credit, that credit is used and the rest of the purchase amount is charged to your credit card.
Since your iTunes Gift Card was not redeemed before you made the purchase, your credit card was charged. I'm sorry for any inconvenience, but it is not possible to issue a refund to your credit card and deduct that amount from your store credit instead.
I hope you find this information helpful. Thank you for being a valued member of the iTunes family. Your experience with the iTunes Store is of utmost importance to us.
Have a good day!
Sincerely,
F.......... [removed]
iTunes Store Customer Support

Hello, where has the online chat gone? I wish to follow up an existing enquiry.

I can't seem to activate my copy of Elements. I put in the serial number and it says unable to validate at this time. Now I can't seem to contact adobe.

please
What version of Premiere Elements are you using and on what computer operating system is it running?
Is your Internet connection working?
Although I suspect you have an Internet problem and not a Premiere Elements problem, the following is the Premiere Elements
Adobe/Adobe Chat link which at this moment is active and ready for use.
Contact Customer Care
under the topics
Premiere Elements
Adobe ID and signing in
Adobe ID, sign in, and account Help
Chat Panel
I have the web page set to the above, but am not sure if the set will hold. If it does not, you will need to navigate to the Chat Panel using the
above titles as guides.
We will be watching for your results.
Thanks.
ATR

What is the point of the online chat if it doesn't work

I am desperately trying to get someone to explain my bill (I cannot make personal phone calls at work, so I cannot call) and when I click on the "online chat" it just greys itself out and says the agents are all busy. What's the point of this feature??

It works, because you are not able to chat doesn't mean it's broken or pointless. Granted it seems as if it is always busy customers do chat with reps all the time, enough to where it is always busy.

Hi, i am having an issue with a basic motion scroll effect. I already watched and read every tutorial out there regarding this topic and even tried the adobe chat support, but the guy on the other end of the line disconnected me-, probably he didn't unde

Hi, i am having an issue with a basic motion scroll effect.
I already watched and read every tutorial out there regarding this topic and even tried the adobe chat support, but the guy on the other end of the line disconnected me…, probably he didn't understand what i wanted from him because english is not my native language, so a will try to be very, very clear about this one..
please note, that i am new to muse, this is my first project ever.
my idea is as following:
when the customer comes to our companies site, he just sees our logo on a white Background. the logo consists of, say, four elements. when the customer scrolls down, the logo starts to disassamble: first the first part of the logo flies out the left side of the site, then the second part of the logo vanishes down, then the third part of the logo flies to the right, then the fourth part of the logo flies to the top and out of the customers view. given what i have seen, it is possible to do that….
so…..
now i have the four parts of my logo imported as png files into muse and assembled them in design view to build our companies logo. I select every one of the four parts and go into the scroll effects tab left beside the layers tab. first i enter the same values for every one of the four parts: initial motion: 0x and 0x again for the left and right motion; key position ( t-handle) : 0px; final motion: 0x and 0x again for the left and right value.
now i hit "preview".: the logo is "pinned" at the correct position, i can scroll but the logo stays where it is. so far so good….
now i select all the four elements again and go to the scroll effecs tab. at "final motion", i click the down arrows and enter 1x. I hit Preview…
when i am scrolling down the WHOLE logo goes down…. so far so good.
NOW i want the first part of the logo to go down, THEN the second part to go left, THEN the third part to go up, THEN the fourth part to go right.
so i select ONLY the first part, go to the scroll motion tab, at "final motion" i click the left arrows, then i enter 1x.( the up-down value, i set to 0 again).. i hit Preview…
the first part of the logo goes left as soon as i start scrolling, the other three parts still go down at the same time…
NOW i want the second part of the logo to start moving, when the first part has left the scene, not at the same time as the first part.
SO I SELECT THE SECOND PART AND DRAG ITS T-HANDLE (KEY POSITION) DOWN TO, LETS SAY, 200PX. SO IT STARTS MOVING ONLY AFTER THE CUSTOMER HAS REACHED THAT POINT, RIGHT?
BUT WHEN I PREVIEW THAT ****, THE LOGO IS NOT TOGETHER ANYMORE, THE SECOND PART IS FLOATING ANYWHERE ELSE BUT WHERE IT SHOULD BE…..WTFF????
short: when i move the t handle, the initial position of the object changes. thats what i said to the adobe employee, but he said, that thats the expected behavior….
but if thats so, how can i have my four parts correctly together, so they form my logo, but with different t handles, so that they all start to move at different times??
Pleeease help me, i am dying of frustration here…..:( that behavior cant be right, right?
Thanks so much to everyone who actually reads this post and tries to help…….
All the best,
Niki Lapan

Thank you so much for helping,
But i really wonder how you did that. did you always switch between design view and preview view, then change the key position for 2px then switch back, to align the four letters? because i imagine that can get really frustrating, if you have a logo consisting of 58 parts instead of 4!:)
Anyway thank you very much for your time and effort!!!!

How do I complain about rude service over the online chat?

While using the online chat feature one of the advisors was very rude to me and did nothelp solve the problem.

This morning, I called 1800-80-3638, apple store support. This gal answered and I told her I need to send my iPhone 5s back to apple for reset. She asked me to tell her why... I explained and then she said she don understand my problem... Then I said that's why I call apple support... Guess what she replied "You do not know how to use smart phone so that's you own bloody problem"
I was so shocked that such a prestigious company support team could have such a reply to customers!!!! I asked for her name and she refused to answer and said I want to speak to her supervisor.
So, I called the toll-free number again. Again, its her!!!!
So, I called the toll-free number the third time, before I can anything, she said "You can not find my supervisor!!!"
Then I went to apple website, there is no customer complain tab.... No place to complain except the feedback site... What a big worldwide company but there is no place to handle complains!!!! Shame on you,

Where is the 24/7 support?

where is the 24/7 support?

You mean, for the free Reader? Nowhere; there isn't such a thing. Here is a link link for general support: Contact Customer Care, although experience shows that you get better support in these forums. Only remember that they are user to user forums and no fellow user is under the obligation to reply any question, so you must be prepared to be patient at times, as Test Screen Name says.

HT1349 How do I find the online chat suport? I used it recently but just cant seem to find it again

How do I find the online chat suport?

Nigel Kivell wrote:
How do I find the online chat suport?
What online chat suport...
http://www.apple.com/support/iphone/

I dont recall when I have been more frustrated.... the "loops" I am in on the web for support are endless. After downloading Yosemite on my Mac my CS6 no longer works. On your support web site you state the following for downloading and installing prev

I dont recall when I have been more frustrated.... the "loops" I am in on the web for support are endless. After downloading Yosemite on my Mac my CS6 no longer works. On your support web site you state the following for downloading and installing previous versions of apps, such as CS6 " 1. open CC for desktop and go to the apps panel (no link is provided so I explored until I could download a trial version of "application manager" as that was required. When I attempted to open it to download "Previous Versions" I could not. I have my license number, my CS6 will not open in Yosemite and after over 2 hours I am really frustrated.... Rich@

When I go to that link, download and then attempt to install I get the message "Webe encountered the following issues, Installer failed to initialize. Please down load Adobe Support Advisor to detect the problem" I then select the link "get adobe support advisor" that takes me to a site that describes a better support link since the one I have been sent to is no longer available. I then go to that site and am told to go to CC for desktop apps, that requires me to download CC... I don't want CC.. just want to have my CS6 PS work again.... so frustrating...

How can i find all included pictures in the Online-Library which are not in a album?

Hi
I use Adobe Photoshop Elements 13 with (Revel). My question ist how can i find all included pictures in the Online-Library which are not in a album? I would like only to have pictures in Library which are included in a online album.

Hi there,
I'm afraid I don't quite understand your question. All images are in your Library and only those you specifically select from that Library would be in an Album. What platform are you using? Revel Mac, Elements, web browser, etc?
Here is a link with some helpful information:
FAQ: File Basics: How do I Upload, Download, Share, and Delete files in Revel?
Thank you,
Glenyse

Table name where all the SAP Script names are stored

Hi Gurus,
               Can i know the table name where all the SAP Script names are stored in SAP Database.
               Thanks in advance,
                Shyam.

Yes TNAPR is the table which contains sapscipts name and print program names.
Step:1: Goto to the Table TNAPR using SE11
Step:2: Get the Contents of the Table(CNTRLSHIFTF10)
Step:3: On the Table Content Selection Screen, Type the driver program name in the field PGNAM and execute(F8).
Step:4: FONAM field of the result display contains the SAPScript Name for our driver program.
Regards,
Lalit Mohan Gupta.

I am new to Photoshop 12. The online video tutorials are blank and will not run, any suggestions?

I am new to photoshop 12. The online tutorial vidios are blank and do not run. Any suggestions?

Go to tv.adobe.com or youtube (look for the adobe channel).

Where is the online support I paid for???

The error messages said to contact Support. Where is the support?

Stokese you can contact our support team at http://adobe.ly/yxj0t6.

HT201272 I purchased Season 3 of the Walking Dead. I cannot download the second episode of the season; corrupted file. I submitted a feedback form, but they do not send a reply. I tried to use the online help/support, got an error code for that page.

I just want my content. I am frustrated at trying to get on-line help. Either I will not get a reply to my feedback form, or the online support page has an error code, with "please try again later" or "start over". I have paid for this content, and cannot download their corrupted file.

Are you in a country where TV shows can be re-downloaded - if you are then have you tried deleting that copy from your iTunes library and re-downloading it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes ?
When you say that you used the feedback page, do you mean the feedback page (which you won't get a reply to) or the 'report a problem' link from your purchase history on your account or the contact iTunes Support page ?
'report a problem' : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
contact iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption (if this page doesn't work then have you tried clearing your browsers history/cache and/or tried a different browser ?)

Where is phone or chat support?

Anyone know a phone # for CC support? Chat is apparently not available, the chat symbols are everywhere but are not clickable.

Telephone support for technical issues exists, but not as a separate number.
Call the 1-800-585-0774 number ( Sales number ) and listen to the options. While it will tell you the sales force will be unable to help you with technical or support issues, it does give you the option to connect to them. Just follow the prompts and select the options relating to your issue.

Where is the online CHAT support area?

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