Which day my monthly usage will be reseted to zero...

Hi, I have reached 80% of my monthly usage. When it will be reseted? Is it the first day of each month?

Hi DS
I can advise that the system is set up for all customers usage to reset on the same day. Its a lot easier than having to reset a large number of customers on different dates throughout the month.
I apologise for the misinformation given over the phone.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

  • Monthly usage period

    Hi
    Sorry if this has already been covered (cant find the info) but can anyone confirm the timescale used by BT to measure internet usage - is it from the 1st of the month or from the billing date (24th in my case)
    Thanks
    Stuart

    It's from the 1st of each month
    ( Confirmed by StuartH - http://community.bt.com/t5/BB-in-Home/Which-day-my-monthly-usage-will-be-reseted-to-zero/m-p/25011#M... )
    edit. to provide the correct link and not the one further down that thread
    -+-No longer a forum member-+-

  • After downloading the new 6.0, I cannot seem to sync with my Google calendar.  It will give me a schedule for a few weeks but if I ask for what's going on next month, it will take forever to come up and then say "no events scheduled." What's up?

    After downloading 6.0 on my ihpone 4 I am having trouble syncing events on my google calendar.  If I pick a day next month it will take forever to come up and then say "no event scheduled."  Can I just go back to the old operating system?   I'm not using any of the new 6.features anyway.

    Hi, beth.lau.gr.
    Thank you for visiting Apple Support Communities.  
    I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen.  I wont be able to give you an exact answer as to why this is happening.  However, this is the most relevant troubleshooting article for this issue.  This article also provides options to reach out to us via phone for additional assistance.  
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it
    http://support.apple.com/en-us/HT203899
    Cheers, 
    Jason H.  

  • IPod will not reset no way, no how, but works.

    5th gen 30 GB iPod about two months old will not reset. It isn't frozen, but it will not reset. I've done everything except restoring it and I'm hesitating to do that because I'm not sure how to back up all the music on the iPod to iTunes. There are more songs on the iPod than are on the computer. Is there some way to copy all the songs from the iPod onto the computer???

    If it's not frozen, why would you need to reset it?

  • Usage warning for first day of month

    Oh dear, I get the following warning for the first day of the month.
    "You are within your June usage allowance but are likely to go over before the end of the month."
    This after  0.45Gb use the first day.
    My normal usage for nearly 2 years has been around 1.5Gb a month, except for May when I used 2.47Gb most of which was in the last 3 days of the month,  the reason why.... I bought a new computer and with all the updates it down loaded it pushed the usage up, hopefully now the updates will have completed.
    Could anyone tell me if this is the case or am I in for more nasty surprises as the days pass. (new computer purchased 29/5/12) by the way I am now using wired instead of wireless I shouldn't think that would make any difference though!!!
    Thanks Patty-L
    Edit  I am on 10Gb monthly allowance
    Solved!
    Go to Solution.

    john46 wrote:
    the use of i player when using BT vision may show on your monthly usage but is deducted as it is routed differently when it comes to any monthly usage
    Actually, the BTVision element should never show on the online usage monitor. It will of course show on the hub usage.
    This is, in my view, one of the reasons why the usage monitor is done daily in arrears, to exclude the relevant items such as vision and bbtalk.
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

  • When I try to synchronise my calendar it all goes wrong when I have recurring appointments which I enter on Outlook. These are in the format ' first Tuesday of each month' as I play Bridge with different partners on different days each month so it is NOT

    When I try to synchronise my calendar it all goes wrong when I have recurring appointments which I enter on Outlook. These are in the format ' first Tuesday of each month' as I play Bridge with different partners on different days each month so it is NOT every 4 weeks necessarily, it depends on the month.  These get lost on synchronisation or sometimes end up on a totally different day/date.  What can I do as it is very annoying.
    Also it altered some theatre dates where I had entered both date and name of play - the name of the play vanished when I synchronised not just on i-pad but it deleted the info from Outlook as well.

    Others have the same complaint.  iCal on the iPad can do recurring appointments, but not in the format you want (First Tuesday of every Month).  It will do the same DATE each month (e.g, the 25th of each month), but for now it does not do a particular DAY of each month.

  • I had just bought a $25 iTunes giftcard for my girlfriend's birthday, which is 2 months from now. I was wondering if the iTunes giftcard will still be 'useable' by then.

    I had just bought a $25 iTunes giftcard for my girlfriend's birthday, which is 2 months from now. I was wondering if the iTunes giftcard will still be 'useable' by then.

    Yes

  • How to create a date field which is 16 months before today(current day)

    Hallo,
    I made a report and i want to set date limits. My data contains a date field so in record selection filter i like to set that the date field is between date1 and date2.
    As date2 i set and as date1 i what to set a date which is 16 months before today(first of that month)
    For example today is 08/05/2010 so,
    date2 = 08/05/2010(August 2010)  and  date1 = 05/01/2009(May 2009)
    Any idea?

    Ian,
    Here's a little formula for getting to the first of the month, that's easier than what you've been using...
    To find the beginning of the current month
    DateAdd("m", DateDiff("m", #1/1/1900#, CurrentDate), #1/1/1900#)
    ... or to find the begining of the month. 16 months ago
    DateAdd("m", DateDiff("m", #1/1/1900#, CurrentDate) - 16, #1/1/1900#)
    Jason

  • 16 days and still BT can't reset my IP Profile!

    After getting one of the Hub 2.0 Type B in March I have been until June fault free. Gone are the constant random disconnects and the annoying flashing orange broadband light.
    June 9th 2010 I rang BT and renewed my Broadband contract for 12 months. Was on Anywhere package but cancelled the BT Mobile and went to the unlimited Option 3, with the discount and saving from cancelling the mobile its down to £19.99 a month. 
    June 10th 2010 and thats the end of my constant 6 - 6.5mb download speed. IP Profile is down to 2000kbps. I ring the Broadband Helpline and its the usual plug into the master socket, change your filters etc etc etc. Then without even asking I'm put through to a floor manager. He checks my account and I ask is this anything to do with my broadband renewal the day before? Line goes silent. Apparently work is being carried out at my local exchange, everyone in the areas speeds will be a lot lower than normal but it will be completed by midnight on June 22nd. He'd personally call me on June 23rd at midday to check the speed has recovered. They carried out a line test and all came back as being fault free.
    Asked a few local people connected to the local BT Exchange and funnily enough they have no Broadband speed reduction.
    23rd June midday comes and goes, no call. I ring the helpline, there is no floor manager by the name I was given! Theres also no notes on my account from 10th June hence no call back. That's the next hour of my life gone down the drain having to explain everything again. I ask if the work at the local exchange has been finished. What work comes their response. So thats 13 days waiting for nothing. I'm told that my line speed is actually 5.6mb but when I explain the IP Profile is 2000kbps I'm put on hold again. Now onto another supervisor and re-explain yet again.  A line test is run and now 3 faults are found. I'm told that an engineer is needed and I'll be called by that department shortly. 2 hours later engineering team call. All the faults have been fixed, its a BT Network fault. IP Profile has been manually reset to my original 7150kbps and within a day all will be fixed. I'm told the case will remain open for 5 days, any problems just ring the normal helpline number. Within minutes my IP Profile is now down to 1000kbps. So much for improving things.
    25th June and still IP Profile of my line 1000kbps. Needless to say its a nightmare trying to do anything at all online. Once again I ring the so called Broadband Helpline. Spend ages explaining it all again. I'm told my IP Profile will be reset again as apparently its not been done and someone will call back in a few minutes. They indeed call and assure me its all fixed. I wait an hour (supposed to have taken seconds to fix) run bt speedtester and yup IP Profile for your line is 1000kbps. Another call, another excuse as to whats gone wrong, another supervisor and another line test, yes now apparently lines faulty again. So engineer booked for next day Saturday 26th June. I explain I've made arrangements and I'm out all day, I'm told if I'm not in I'll be charged, I asked about changing to a different day, not allowed you gotta take what your given. Thats my plans for Saturday out the window. I'm told without doubt whatever the problem is the engineer will fix it.
    26th June engineer arrives. He's been given no information about whats wrong. I explain it to him and he tells me if its the IP Profile thats the problem he cant do anything as hes just there to make sure the line for the broadband is working. IP Profile is sorted out by Internet Service Provider (BT). The bungalow I live in is pretty new and the master socket is outside. Apparently all new builds now have no master socket inside the building its all outside in a little grey box. He connects to the master socket and gets 5.6mb download speed. Tries inside and gets slightly less. Fair play to him he checked every single telephone socket and took the wires out and re-connected them. There were some spare wires so he put a master socket inside and plugged directly into that. 5.6mb download speed. Connected my Hub and ran BT Speedtester.
    Download  Speed
    899 Kbps
    0 Kbps
    1000 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 899 Kbps
     For your connection, the acceptable range of speeds is 200-1000 Kbps.
     Additional Information:
     Your DSL Connection Rate :5728 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 1000 Kbps
    He tells me when BT ring once he's gone tell them to reset the IP Profile. He explained how I can get over 5mb but until BT change my IP Profile 1000kbps is the absolute maximum. BT call, I ask them to reset my IP Profile. No that can't be done, an engineer needs to come out and do that. They'll ring back with a date and time.
    They ring back, we've spoken to engineering department and we can reset it. It'll take a maximum of 2 hours. This was at 5pm. They told me not to use the internet or hub until 7pm. Then press the restart button on the hub and all will be fixed. They'll call to check too. Did what I was told, then ran another speedtest and get the same results as above. They call back, its all been fixed! I ask are they sure I'm still getting the same IP Profile of 1000kbps. Low and behold oh its not been reset yet again! Now I'm told theres faults on the line but I can get 5.6 download speed. Yes i can, but not until they rest my IP Profile which is limiting my broadband to 1mb! I ask what happens now? Gotta pass it back to engineers to arrange another one to come out. I asked what the line faults were but he refused to answer. 
    16 days and still no closer to getting anything fixed. Apparently its in the engineers report which they have been sent to that my IP Profile needs to be rest but apparently that is something which BT are refusing to do.  
    16 days
    4 excuses
    4 hours on the phone
    1 engineers visit
    3 IP Profile resets not done
    0 - The total amount of patients I have left with BT!
    Heres my Hub Stats if anyone can make sense of it all.
    ADSL line status
    Connection Information
    Line state
    Connected
    Connection time
    0 days, 00:04:30
    Downstream
    5,664 Kbps
    Upstream
    448 Kbps
    ADSL Settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    G.992.1 Annex A
    Latency type
    Interleaved
    Noise margin (Down/Up)
    14.9 dB / 19.0 dB
    Line attenuation (Down/Up)
    34.0 dB / 20.5 dB
    Output power (Down/Up)
    8.8 dBm / 1.5 dBm

    Hi and thanks for your reply. 10am today yes sunday and the 3pm callback is 5 hours early. Myself and the rest of the people in the house are woken by BT, then annoyingly when I answer the line goes silent and the call is ended. 
    The noise margin is a weird one, some people say that mine means I'd have a slow broadband speed but then I actually have a decent speed with the noise margin what it is.
    Anyway good news, this mini war with BT looks like its finally over.
    Hi and thanks for your reply. 10am today yes sunday and the 3pm callback is 5 hours early. Myself and the rest of the people in the house are woken by BT, then annoyingly when I answer the line goes silent and the call is ended. 
    The noise margin is a weird one, some people say that mine means I'd have a slow broadband speed but then I actually have a decent speed with the noise margin what it is.
    Anyway good news, this mini war with BT looks like its finally over.
    Test1 comprises of Best Effort Test:  -provides background information.
    Download  Speed
    6211 Kbps
    0 Kbps
    7150 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 6211 Kbps
     For your connection, the acceptable range of speeds is 600-7150 Kbps.
     Additional Information:
     Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 7150 Kbps

  • Count Days in month

    Hi Team members,
    we are working on a budgeting application and stuck on below Research, please assist/advise is there any built-in Function to count Days in a Month which we can use or a work around .
    Requirement:
    To calculate budgeted Expenses per month, user will enter the daily budgeted expenses for a month and it will multiple with total number of days in a month via formula. same thing happens to some revenue items.
    Note:
    every months contains different number of Days which will result in change in Expense/Revenue figures.
    e.g
    Daily Expense for Jan will be $100/day
    total days in Jan = 31
    Result will be 31*100 = $3100 expense in Jan
    but in Feb it will be
    Daily Expense for Feb will be $100/day
    total days in Jan = 28
    Result will be 28*100 = $2800 expense in Feb
    Regards,
    Alee

    Dear Alp,
    Thanks for the Code!!!
    Note:
    In general terms the algorithm for calculating a leap year is as follows...
    A year will be a leap year if it is divisible by 4 but not by 100. If a year is divisible by 4 and by 100, it is not a leap year unless it is also divisible by 400.
    Thus years such as 1996, 1992, 1988 and so on are leap years because they are divisible by 4 but not by 100. For century years, the 400 rule is important. Thus, century years 1900, 1800 and 1700 while all still divisible by 4 are also exactly divisible by 100. As they are not further divisible by 400, they are not leap years.
    Regards,
    Alee

  • Report by Day/Week/Month/Year

    Hi All,
    I have the table showing below
    Empid     name     tikcetno     Completed date
    694     anil     10051     23-Jun-09
    695     madhu     10052     23-Jun-09
    694     anil     10053     23-Jun-09
    695     madhu     10054     22-Jun-09
    695     madhu     10055     6-Jan-09
    I need to create the report which will show employee wise count of tickets in a day,week,month and year.                  
    Day: count(tickets) for current date
    Week: count(tickets) for current week
    Month: count(tickets) for current month
    Year: count(tickets) for current year
    I need to show all these four columns in a horizantal table. I am using crystal reports2008. Please help me. ur help would be appreciated.
    Anil.

    Hi,
    create 4 formulas for day, week, Month and year
    for ex, in Day formula
    IF Date Field = CurrentDate then 1 else 0... similarly for other ranges. Create a Group based on employee, and insert a SUM  summary field of these formulas in Group header.
    Hope this will help you.
    Jyothi
    Edited by: Jyothi Yepuri on Jul 13, 2009 3:04 AM

  • Have been advised by my email provider (recently blocked account requiring password reset) that they will only reset the password after a proven anti viru and malware scan has been done on ipad and iphone. Is this necessary and if so what do i use

    Have been advised by my email provider (recently blocked account requiring password reset) that they will only reset the password after a proven anti virus and malware scan has been done on ipad and iphone. Is this necessary and if so what do i use

    As KP has pointed out, there actually aren't any anti-virus programs in the App Store. There are a few that allow you to scan e-mail or stuff like that, and a few that provide you with information about malware and new threats for other systems. But none are available that can scan your iOS device for malware, because the security restrictions in iOS do not permit any apps to have that kind of access to anything. Which means that you also cannot be infected with a virus (unless you have jailbroken your device).
    If your account got compromised, that had nothing whatsoever to do with your iPad. Someone simply hacked it remotely. Happens all the time. It's really amazing that, in this day and age, e-mail providers are so ignorant of technology and how their own systems get compromised that they would try to require you to run software that does not exist!

  • Days In Month Formula

    We are trying to build a formula in HFM v11.1.1 which will encompass the days in month. The days will be static ie: Jan=31, Feb=28, March=31. Has anyone used a similar formula?

    You might find this helpful: Days In Month Calculation Returns wrong value
    Cheers,
    Mehmet

  • Date Formatting - Day and Month Switching Places

    I am starting to get really frustrated with this problem; at first it was just a nuisance, but now when I actually want and need to do something important with Numbers it has become a major headache.
    When I first select a formatting and enter a date it works fine. I enter, e.g., "1 Aug 2009" and Numbers formats it "1 August, 2009" as per my formatting selection. However, when I go to change the formatting to, e.g., "day of week, day month, year" my "1 August 2009" suddenly becomes "Thursday, 8 January, 2009" - it switches the day and month values around! This happens no matter which format I choose, and no matter what I do - whether I enter the day first or month first, American or European - it always switches them around when I go to change the format. It's infuriating!
    Does anyone have any suggestions? What am I to do?

    Welcome to Apple Discussions
    I believe the problem is that you have US formats for dates. Select the cells/columns that you want your date format to apply to then click the cell format inspector (the 42 in a box icon) & choose Custom… from the cell format drop-down. You will be presented with a box that allows you to make your own format. Click & hold on any of the little "lozenges" in the input bar & move them around. You may need to add a space to get the proper result.

  • Day of Month Dimension or is there another way?

    I've been asked to build a cube which will contain data at the granularity of a day. For example, daily sales. However, Essbase does not allow duplicate member names. I've temporarily built an additional Day Of Month dimension to allow loading of the data, but the presentation back to the users is a bit clunky using Smart View in Excel as they expect the data to rollup by date. Has anyone tackled a similar project? Thanks.

    I would not create a day dimension. I have done several "daily" cubes in my career. A good question to ask is "how far back does daily detail really matter?" For every daily project I've done, that answer is in the ballpark of two or three months... and no more. So what I did was to create a rolling two (or three) month cube with distinct daily detail (putting dates in aliases and refreshing via load rules then rolling to a new month. This cube balances with the same two months in the full year cubes at only monthly detail. I did my first one before there was partitioning or @XREF so now you have options to connect these cubes. Even if you load the full year monthly cube directly, it might be of interest to create a "linked" partition so that uses can jump from the current month or prior month, for instance, in the full year cube to the expanded daily detail in the daily cube.
    If it turns out a full year of daily detail is required (though I doubt it's necessity in an OLAP model given the possibilities of drill-through to relational detail using EIS or Essbase Studio depending on your versions), then ASO would be my choice to handle the extra volume. Otherwise I'm talking BSO. I hope you find this helpful.
    Regards, Darrell Barr
    PS - don't forget you can enable duplicate names if you're on the latest product versions (though I don't really recommend it).

Maybe you are looking for

  • How do I change the number of significant digits in a slide's digital display?

    I suspect I'm missing something really obvious. I want the slide's digital display to show 1.23 instead of 1.23456. Here's what I tried: 1. Drop a Horizontal Pointer Slide 2. Make its Digital Display visible 3. Type 1.23456 into that display 4. Pop u

  • Need hardware part for HP Laptop

    Hi sir, I am mailing from India. I bought HP dv7 series laptop from USA 2 years back. At present, the laptop is starting. I approached HP India but they didnot help. After investigation from private agency they found that a power ups is lost and shou

  • JDeveloper 10g, ADF, ANT:How to define ant task for EAR & WAR file creation

    I am trying to automate the deployment process of our ADF Faces & BC application. I have reviewed this doc: http://download.oracle.com/docs/cd/B31017_01/web.1013/b28951/anttasks.htm and followed the procedure for integrating ant onto the server. I ca

  • Lost-how do you install x-fi driver for arch 32bit

    k,  i have tried installing the linux x-fi driver for my sound card... but im sorta having trouble installing the driver. i sorta find the instructions arch wiki to install the driver confusing... how do you install it? im really lost, and im very ne

  • Keys getting dirty look--paint wearing off!  What does Apple do for this?

    This is dismaying. I received a brand new MacBook Pro (early 2008 model) from Apple only a few months ago and the silver paint on several keys is already wearing off! They're getting that dirty look. See http://forums.macrumors.com/showthread.php?t=4