Who do I contact about faulty headphones from smart wireless pro
I've had my smart wireless pro for around a month if that and the sound in the left earphone has gone, who do I contact? And can I get them replaced or repaired
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I am so sorry for the delay! I am sending you a private message so that we can discuss your billing concerns more freely.
At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger. -
Does anyone know where toeither get refunded or am I out this MOney?
You don't need to contact anyone about redownloading it, depending on the country in which you reside:
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I have a prepaid Moto G that has had continuous prepaid service through Verizon for over a year. I switched this device to the $45/mo 512MB Smartphone plan when it was introduced last year, configuring autopay for the 29th of each month for service renewal on the 2nd of the following month and taking advantage of the autopay bonus of 512MB of additional data. On January 30th, I noticed that Verizon had transitioned to an updated plan of $45/mo for 1 GB and selected this new option from my phone on the My Verizon Mobile app with the expectation that this would take effect at my next renewal on February 2nd or at the very least any future months beyond February would have renewal dates of at least the 30th.
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At this point, I feel that some sort of account credit or allowance is warranted, at the very least, but I would still like resolution on fixing my plan renewal if possible. Who can I contact about this?a_gert, This is concerning, indeed! It's truly disheartening to learn that you've had such an experience with our Prepaid team. We surely understand the importance of ensuring your payments are applied correctly; especially when changing plans. You can definitely reach out to our PrePay team directly at 888-294-6830 for a thorough review of your account to provide options in resolving your concerns.
TanishaS1_VZW
Follow us on Twitter @VZWSupport -
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Hello Thank you for posting!
Our team can definitely review your options, but unfortunately we can't make any guarantees as there are technical limitations to consider. Please send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached.
Please let me know if you have any questions.
Thank you,
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