Who is providing support on this forum?  user-to-user or what?

In a recent post
http://www.adobeforums.com/webx/.59b70230/33
I felt abused for people that usually "give support" on these forums...
specially for one of them whose name is "PDL"
He/she systematically refuses to say if he/she is with Adobe or not.
I understand this is an Adobe's hosted user-to-user forum
I think we have the right to know who's who here..
Adobe; I want to contact PDL's supervisor to present a complain
Adobe; your support here should be more transparent.
patpat

Hi patpat,
I disagree. You DO NOT have the right to anyone's personal information here. And your post is totally inappropriate...
From the Forum Guidelines-
Don't perpetuate off-topic threads. If someone makes an inappropriate or "spam" post, please don't add more noise by replying to the forum. Criticize the poster in private e-mail if you must. Adobe will delete spam postings from the Online Forums.
I'm violating this myself by even posting a response to your "spam" but I'm hoping a moderator will see this, as well as your dozens of other "spam" posts and BAN you from posting here at all.
Good Bye,
Dimitri Munkirs
WindJack Solutions

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