Why am I being billed for a subscription that ended two months ago?

And how may I speak to a LIVE PERSON to resolve this issue?

You may not.
There is no telephone support for itunes.
Live people answer the inquiries via e-mail and express lane. Just because they are not on the telephone does not make them any less "live".
http://www.apple.com/support/contact/

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Why am I being billed for pandora !!!

Why am I being billed for pandora when u download the app for free

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll normally be most likely to get help with this sort of issue if you ask in the general iTunes forums.
Answering quickly, though, Pandora offers both a free level with ads and a paid level without ads. You apparently subscribed to the paid level. You should be able to unsubscribe via this information:
http://support.apple.com/kb/HT4098
If not, contact Pandora.
Regards.

Why am I being billed for something I did not do

Why am I being billed for something I did not do

Contact iTunes support:
http://www.apple.com/support/itunes/contact.html
Also, look at your purchase history: iTunes>Store>View My Account>Purchase History.
Change your password immediately if you feel unauthorized use of your account.

Why am I being billed for e-mail when I have a BT ...

We moved back to BT for Broadband and TV so I could retain my BT email without having to pay extra for it, but I am still being billed. Why is this?

If you were paying for BT Premium email you would need to cancel it if you no longer want it. It will not automatically be cancelled when you become a BT customer. Call BT on 0800 111 4567.
Before doing that make sure that the email address is linked to your BT Broadband account. See link how to do that.
http://bt.custhelp.com/app/answers/detail/a_id/44864/~/bt-mail%3A-can-i-link-my-existing-email-addre...

Why am I being charged for a tablet that was supposed to be free?

When I purchased my newest phone last month, I was offered a free tablet. I was told I would have to pay the activation fee of $35 but after that there would be no additional charges as we had qualified for some type of deal based on our account standing that would cover any monthly charge. I just got our bill and was also charged a $20 monthly fee. I called Verizon and they said this was a store issue and I had to call the store. I called the store and the call was automatically re-routed to Verizon Customer Care. They tried the store (Florence KY on Mall Road) and said the store wasn't answering. I again explained the situation and they (Kiva in Customer Care) said they had been getting multiple complaints about this from various stores but there was nothing they could do and there was no manager available to talk with either, of course. Obviously multiple complaints have been coming through and no one can do anything? And the store won't answer their phone? This is ridiculous.

I got my iPad free with my trade ins and a free Verizon tablet. I hadn't been back since the purchase date but had $458 in equipment charges on my bill three months later. Customer care told me that I did pay for my iPad and thats what the charges were. I had to go to the store to try and sort out. I got $139 in credits but still ended up having to pay $900 to turn my phones back on and they would research and refund. It's nearly two months with no resolution.

HT3552 Why is there no e-mail to Apple or Itunes for questions on why I am being billed for more than I acutally got. they have no simple was to get to them at all this is rediculous

I purchased 19.99 of coins and they billed me 54.00 for the 60,000 coins. Why is it so hard to get to the billing section e-mail to correct this billing error before they zap my account. you try to call a recording comes on to contact apple then you get everything but what you need
Very Ticked

There is no telephone support.
You contact them by clicking Support at the top of this page, then clicking the link under Contact Us.

Why am I being billed for equipment that never worked from the get go, and that your representatives admitted never connected to the computer on your end?

In September my husband and I were planning a cross country move and we thought that having a Jet Pack to go on line with while we were traveling would be a good idea. When we ordered it we told the representative that we did not need it until the 1st of Oct. as that was when we would be leaving. It arrived on our door on Sept 9th with the instructions to be sure and activate it within 2 weeks or we would lose the line. On the 19th we called in the activation and everything appeared fine. We hit the road on the 1st and Nothing, Na-Da, Zip, Zilch .... The equipment never worked from the get go! We called Verizon from the road on the 4th of Oct. to find out what was going on and the representative told us that the problem was with the computer on Verizon's end. We shut the equipment off for the rest of our trip and called for a refund on the 13th of Oct. We spoke to a representative named Juan, who again confirmed that it was Verizon's computer that had been the problem, and we were assured that all fee's associated with the Jet Pack would be waived as the equipment never worked in the 1st place. He told us all we needed to do was return the broken equipment and that he would send us a return label. We received the return label and sent the equipment back on the 22nd of Oct. On our next bill no credits of any kind had been applied? We promptly picked up the phone and called Verizon again, on Oct 31st, to find out what was going on? This time we spoke to Lou Ann. After about an hour and a half she finally managed to remove the fee's, or so we thought, and we hung up satisfied. On 11/5 our Nov. bill arrived again with no credits of any kind. We thought maybe the billing cycle hadn't had time to catch up with our most recent conversation so we called just to verify. This time we spoke to Moncheria. She did not understand what had happened and had to reenter the same refund that Lou Ann had earlier. Again another hour and a half on the phone. Today,11/28, we received our most recent bill and again no credits of any kind??? We picked up the phone and called again. This time we explained to Christian, (the above story), and she put us on the phone with her supervisor Carson. Carson proceeded to tell us that ALL of the previous representatives we had spoken to were wrong and that since we had not returned the equipment within 14 days of receiving it that we were beyond the limits of the refund policy, (which means we would have had to return it before we left on our trip), and the best she could do was offer us coupons for the future to offset THEIR mistake! No thank you I will keep my cash in my pocket!
1st of all we ordered it for the 1st of Oct. not for 9th of Sept.
Secondly we were told to be sure and activate it within 14 days or we would lose the line, never any mention of a refund time limit. (Who buys stuff anticipating an immediate refund?)
And 3d THE EQUIPMENT NEVER WORKED IN THE 1ST PLACE!!
Now Verizon is asking for $343.34 in fee's for something that never worked in the 1st place!! This is ridiculous and those fee's are defiantly under dispute! The way I see it trying to hold me to a contract that Verizon breached by sending out faulty equipment is just wrong!

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Why am i being billed an early termination fee for a device returned within the 2 weeks?

Why am I being billed for a device I returned within the two week period plus another 105 fees on top of that? This is appalling. My husband got cancer and I couldn't afford the extra devices we got on Black Friday so returned them within the two week period and are now being billed $280 in extra fees plus tax? I think this is fraudulent charges and I can get no help calling - I was sent to a disconnected number after waiting over 20 minutes.

yes I did --- it was a PROMO and the reps lied to me. I've been a customer for over 10 years and am so disgusted I think I am going to have to change carriers. I run a PR firm and have NEVER been treated with such disregard and been subject to a bait and switch. It is no wonder Verizon is being taken to task for such unfair business practices.

I'm being billed for itunes that were free

I go and check my purchase history and on the dates that I have billed a dollar on my bank statement I go to my itunes account and it was a free application. Why am I being billed for it if it is free.

Are you adding or changing your credit card details on your iTunes account ? If you are then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
Or is this happening after you've downloaded the apps ? If it is then do the apps allow in-app purchases to be made in them, or do they have auto-renewing subscriptions in them : http://support.apple.com/kb/HT4098 ?

HT201364 Hi, If I do not have to pay for free installation, why am I being asked for billing details?

Hi, If I do not have to pay for free installation, why am I being asked for billing details?
Aaron

iCloud backs up your iOS device (not your Mac) automatically. You can remove the backup:
http://help.apple.com/icloud/#/mm122d3ef202
and it will not back up again. This will not affect a backup made using iTunes. The notice you see refers to calendars, contacts, iWork documents and so on, which live on the server and are read from there by your Mac, and so will obviously disappear if you turn iCloud off altogether (which you don't need to do) or turn off Documents (which you don't need to do either).

Why am i being asked for my billing information when i want to download a free app?

Why am I being asked for my billing information when i want to download a free app?

Because you have not entered billing information and it is required to confirm you are in the country which you are attempting to acquire content from.

Being billed for free workspace?

Hi, I think I am being billed for using the free ML workspace, or at least misunderstand why I am being billed a monthly charge for ML.
I see a monthly charge for one ML seat, and have one workspace which was migrate from the preview. The workspace shows as being free under settings. The workspace does not show in the manage.windowsazure.com portal. I can create and delete additional
workspaces.
I was only exploring ML, and wish to cancel the monthly charge. How do I go about that?
Many thanks in advance,
Andrew

Thanks for replying hayling12.
The bit I should of added was "All the customer of BT is facing same problem and it will be fixed within 5 working days no worries"
(my bold and no that's how it was written)
So is it a big problem? And are others being billed incorrectly?
-+-No longer a forum member-+-

My purchase does not show on my creative cloud account but i am being billed for it

my purchase does not show on my creative cloud account but i am being billed for it

Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
or
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Why am I being asked for my credit card details to upgrade a Free app??

Why am I being asked for my credit card details to upgrade a Free app??

Howdy GaryFC,
Thanks for using the Apple Support Communities.
If you have a payment source associated with your Apple ID, it needs to be a vaild form of payment. To troubleshoot issues with your payment type being declined, please follow the steps below.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Take care,
Alex H.

Does anyone know how to get Adobe to stop charging for a subscription that is no longer being used?

Does anyone know how to get Adobe to stop charging for a subscription that is no longer being used?

For full details on cancelling a membership and subscription see the following page:
Cancel your membership or subscription | Creative Cloud
Depending on where you are in your subscription cycle / membership and the type of membership
If you have an individual membership, and opted for the annual membership (lower monthly fee). If you are cancelling in the middle of your membership, then you would be billed 50% of what's left of your membership for the remainder of the year, basically that would then in $$s become more like having taken out a month-by-month membership (higher monthly membership fee).
If you are in the last month of your annual membership or your are on a month-by-month membership, you can log into your creative cloud account, cancel the plan yourself (no additional charges apply), by logging in with your Adobe ID and password, click your name in top left of screen and click on Manage Account.

Why am I being billed for a subscription that ended two months ago?

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