Why am I being double charged for HD Technology Fee?

So I have:1. HD TECHNOLOGY FEE $9.992. HD/DVR Service^newline^(Includes HD Technology Fee) $7.99 If HD/DVR Service^newline^ Includes HD Technology Fee, then why am I being charged for it seperately?

zorrobyte-
I apologize for the delayed response. I have reviewed your account and have sent you a private message regarding your concerns.

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HT204088 doubled charged for the same app

Why am I getting doubled charged for the same app

Could you be more explicit, this is a user forum. Apple does not answer questions here. We are not mind readers. What app? How do you know that you were double billed? Was it with the same Apple ID or with two different IDs?

HT201318 Need help with being double charged on my icloud account when purchasing extra storage for my ipad

Need help with being double charged on my icloud account when purchasing extra storage for my ipad?

I had this same problem on my 4S. I fixed it by restoring the phone to factory defaults. Previously, I had taken the additional step of restoring from backup but, as soon as I did, the problem returned. The fix is a hassle as I now have to reinstall my apps but at least I can manage mail on the phone.
The problem also occurred on my iPad2 but I'm not restoring it as it's a serious hassle (see above) and I don't actually read much mail on the device.
As a side note, I noticed incredibly high load averages (5+ processes for 1, 5, and 15 minutes; 12+ for 1 and 5 minutes at one point) as well as CPU usage that didn't drop below 15% (apparently all user processes, system seemed to be about normal). As could be expected, this also lead to incredibly rapid battery depletion.
I can't tell what processes were hogging the CPU as neither of my devices are jailbroken and Apple doesn't seem to like 'top' much.

Double Charge for app purchase

My order no. MGZFDZN337 dated 04/19/13 05:40PM
I have bought an app from app store through my iphone.
Today, I received invoice and found it's double charge for this app.
Why it's happen? Kindly check and delete one charge for me.
Thank you
Regards,
minsyuan

These are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

Why have I been extra charged for an app and have been billed twice for the same app?

We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hi, i think ive been double charged for some songs on itunes, im not sure who to contact, please help!

hi, i think ive been double charged for some songs on itunes, im not sure who to contact, please help!

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 It appears that I continue to be double charged for some purchases.

It appears that I continue to be double charged for some purchases?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

HT4009 I am being over charge for candy crush, can someone help me with this ?

Hi
I am being over charge for candy crush, can someone please help me with this...? Thanks

Contact the App's developer to inquire about that. Failing that, you could try here:
http://www.apple.com/support/itunes/contact/

HT204088 I was double charged for an itunes gift. The email was only received by the recipient once and her itunes is only showing one gift, not the 2 I was charged for

I gifted $15 to my friend through the itunes store. After 30 minutes, she had not received it so I resent the message. iTunes didn't say I would be double charged for RESENDING the email.
She only received the email once. She opened it and the redemption code was automatically downloaded onto iTunes. She only received $15, not the $30 I was charged!
I've tried calling iTunes support and now I'm here.
Can a robot please help since custome service is out the window?!

The iTunes Store has no phone support. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I have been double charged for Music Sparkles – All in One musical instruments collection of Sound , Vocals and Fun Entertainment HD Full Version, v1.0 (4 )

Hi All,
I have been double charged for the same purchase on two different days. What shall I do?

How to report an issue with Your iTunes Store purchase

HT201318 am I being double charged or do I get a pro-rate?

am I being double charged or do I get a pro-rate? since I already bought storage earlier in the year?

I did the same and received refund via iTunes credit.

Whom must I contact to get a refund for being double charged?

I am absolutely infuriated with the lack of HUMAN BEINGS that can help me. I can get support for my phone and talk to a person. But as soon as they realize that my issue is with itunes I am told I HAVE to go through the online support and that they do not have "Live" support for itunes. Absolutely absurd!
Meanwhile the issue is that my computer had an extremely bad virus that would not allow me to pretty much do anything(couldn't even play solitaire). So I had to re-install windows. This virus was so malicious it wouldn't even allow me to restore my files to it's backup. I lost ALL of my purchases. Wel l no big deal I will just redownload them(I have had to redownload a few items before, it was free because I had already purchased them). Then yesterday I receive an email receipt for the "purhcases"... I PURCHASED these items months ago. Why am I being charged again. I have lost my entire library which iorth hundreds of dollars(could well be over a $1000 worth of purchases) I have no way to get them back without redownloading them, but I am being charged for downloading things a second time. Why?
I am also in the unfortunate position of being broke and my bank account was over drawn, so I have to incur a $34 fee for the overdraft for a $21 purchase. Thankfully I didn't continue trying to refill my library or I might be in a LARGE amount of debt. Why doesn't itunes recognize that I have purchased these items already? I am EXPECTING a full refund. I have already dealt with my bank and have thankfully avoided the fee. But after getting the run around from itunes support this morning, I made a a 5 minute phone call to my bank and they refunded my money no questions asked... and they didn't even ask for proof! Amazing SUPPORT, but I get absolutely jerked around by Apple.
The fact that I can't directly contact someone to be able to take care of this promptly is beyond my ability to fathom! This is one of the RICHEST companies in the world, there is no excuse for leaving your customers out to dry like this when they have a legitimate issue. This wasn't some petty request for a yet another add on to my Angry Birds app( if I wanted that I would write an e-mail to the company that makes the game). I realize that not every request in the world can be handled in a personal fashion sometimes. However I feel extremely baffled by Apple's policy on handling this so far. I am one of those people out there that actually purchases and downloads everything legally. And this is how I am treated?

I realize that my complaints aren't reaching Apple through here. I asked a question and stated what the issue was. I am aware that a person will eventually reply to the e-mail complaint I already sent. However, I was refering to being able to voice my concerns, with my voice. I was able to call for support for just about any other Apple product or service and reach a person on the other end very quickly. However when it comes to itunes, they choose not to offer a call center. There is no excuse not to have one.
A "simple" search was already done and I found many many many articles that had suggestions for issues that I was not experiencing. What may seem simple to you, wasn't for me apparently. Also, I had previously downloaded items that had been purchased and downloaded before in the same manner that I downloaded these recent items. I wasn't charged in the past, so I had no reason to believe I was going to be this time.
And while I appreciate your oh so slightly condescending help("A simple search.. blah blah blah") It didn't answer my question on how to contact someone for a refund. If you follow your own advice, you will find that I then have to choose the product that I need support for. After selecting itunes it leads me to the page that put me here with the community. No e-mail to contact them through, no phone number(because they don't offer live support). I have no reason to believe Apple isn't purposely trying to be a pain in the behind at this point. Why is it I can't talk to a person on the phone about this issue and get it resolved immediately like I can with other products and services? My bank took care of everything with LITERALLY a 9 minute phone call this morning. However I have been trying to find a way to contact the "correct" group of people who offer support for the store so that I can get a refund and am getting the run around. There is zero excuse for why this process is as complicated and drawn out as it is. Everything about Apple is user friendly, except for their support!
I apologize if you weren't attempting to be condescending, but there was no reason to word it like that unless you were. I will attempt to redownload my past purchases by following the instructions through the link you provided, and will mark your answer as helpful.
Cheers

Double-charged for Creative Cloud Membership - I need a refund!

My student subscription was automatically cancelled and switched to a regular subscription. Adobe never told me, but I saw on my bank statement that I had been charged $24.99 instead of $14.99.
When I first contacted Adobe and asked for a refund, the customer support rep told me to simply cancel my old subscription and create a new student subscription with my student account. I did this, and then I was charged a FURTHER $14.99 under this new subscription, for the 'new month' that I had already been charged for (that was the original $24.99 payment).
I have now tried twice to contact Adobe's support service, and both times I have heard excuses such as 'There is a technical fault with our systems - when I try to refund you $24.99, it only lets me refund you $14.99' or 'I will escalate this to a higher team member'. I have yet to hear back from Adobe and it has now almost been a month since the double charge, and I am worried I am going to be charged AGAIN (or worse, twice again) in the next month if I don't get this resolved.
Please assist, and in future, please tell your customers before you start charging random balances to their credit cards.

Hi aagirlz
An email is sent 30 days prior to the annual renewal date with details of the renewal price. Sometimes this might go to your spam/junk folders so it's worth checking there.
When you signed up for Creative Cloud at the promotional price, the offer terms would have explained that the promotional price is valid for 12 months and then you renew at the standard price for that plan.
The current student/teacher offer terms can be viewed here: Creative Cloud free trial & plans : Adobe Creative Cloud
Kind regards
Bev

I was double charged for a purchase i made. How do i get my money back for the second charge?

How do i get my money back for something the app store double charged me for?

Hey M_Hoag,
It would be best to report an issue with your purchase. The following resource outlines how to do so:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

Double Charge for Broadband

I Have Been charged for my Broadband option 3 twice last month and the month before. I have called twice since then, both time they said it will be sorted by next month, what has not happened. Please could someone double check it for me as I cannot really afford to pay 60 pounds every month as my first baby has arrived and got lot of expense.
Please Help!!
Thanks,
Mate
Solved!
Go to Solution.

Hi Confusedmate,
I'll be happy to have a look over your account and double check this for you.
Drop me in an email to the address in my profile with your BT account and telephone number along with a link back to this thread and I'll take things from there.
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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Why am I being double charged for HD Technology Fee?

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