Why am I receiving a notice to update my version and then not able to click on it? It also prevents me from entering the internet if I put my computer to sleep with this update box there!

The box appears after I'm on the internet. It's on my desktop when I go to shut down my computer and after I've shut down the internet. When I click on the x it doesn't disappear. When I click on the box indicating Yes, I'd like to update my version of Firefox it does nothing. If I leave this box there and put my computer to sleep it stays on and actually prevents me from entering the internet! I need to restart my computer or shut down! My computer is a MacBook Pro and is only one year old .

They have to know who the person is who has their account set up wrong? Do you know who they are or how to identify them?
if not, how do you expect Verizon to find which user that is?
Best thing for you to do is set up a mail filter and just throw those into the trash or delete them the second they come into your email box.
here are a couple walk throughs.
How to Filter Mail from a Certain Sender Easily in Win Live Mail, Outlook Expr.

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When i use the apple tv it puts my computer to sleep. the last time this happened i lost microsoft word with all the documents. i'm asked to relaunch, but that step fails. i'm frantic! can anyone help me see my documents again?

when i use the apple tv it puts my computer to sleep. the last time this happened i lost microsoft word with all the documents. i'm asked to relaunch, but that step fails. i'm frantic! can anyone help me see my documents again? this also prevents me from reading attachments in my mail, since they are frequently launched in word.

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

Can I move all my photo that I can see on iPhoto from my Mac hardrive and put them on an external hard drive and still be able to see them as thumbnails in iPhoto? Thanks! The reason, I need to know if I can do this is b/c I am running out of HD space!sp

can I move all my photo that I can see on iPhoto from my Mac hardrive and put them on an external hard drive and still be able to see them as thumbnails in iPhoto? Thanks! The reason, I need to know if I can do this is b/c I am running out of HD space!sp

Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD

My roboform program won't work on latest version of FireFox. I want to use previous version and then not update for now.

I purchased a lifetime version of roboform. With the latest version of Firefox this program will no longer work.
So I want to reinstall the previous version of Firefox and then not have it be automatically updated.

http://www.mozilla.com/en-US/firefox/all-older.html

HT1937 My new 5c is activated with Verizon - I can send receive calls, txts, and data (internet). My problem is that the 5c keeps giving me pop up warnings that the phone is not activated. This is also preventing me from using the vmail

5c is activated and live on Verizon. Call, txts, and data. Issue is that 5c thinks that is is NOT activated - keeping getting pop up warnings. Operationally this prevents me from using v-mail via iPhone app - i need to dial Verizon directly. This phone is new and activated yesterday. Any ideas?

Contact Verizon to troubleshoot the issue with them.

Error 1602 when updating to IOS4 and then not recognizing in Itunes

Started the update process this morning to update my Iphone 3G to IOS4, after about 2 hours it came up with the error "The Iphone could not be restored, an unknown error occured (1602)" after this the phone was stuck on the screen with connect to itunes therefore i was unable to use the phone. Tried connecting it to Itunes but it would not recognise the Iphone, tried everything from uninstalling Itunes and changing the drivers. Installed Itunes on a different PC and it recognised the IPHONE and updated it to IOS4. However by doing this on another PC it has now lost all my contacts, messages, apps, and music.grrrr...Only trouble is i still cannot connect it to the other PC. Both Pc's are running Windows 7 32bit. any help would be much appreciated.

Anybody out there that is pulling their hair out of the issue with Itunes not recognising the phone, go to Device Manager click on Portable Devices, Right Click on Apple Iphone, click on Update Driver, make sure you select Update Automatically, and then it will install the Apple Mobile Device USB Driver (Please Note this will be displayed in the Universal Serial Bus controllers section). Should then display in itunes, if not restart itunes. Where i was going wrong was i was telling the system to search in the apple drivers folder in C:\Program Files\Common Files, and these would not install due to a conflict with the Windows Picture Drivers. Hope this Helps

Mac OS will not allow me to put my computer to sleep with the power button

With my old operating system I was able to press the power button one time and it allowed me to transition to a sleep mode after downloading new operating system I am not able to do this function anymore has anyone else had the same problem or is there a known fix for this problem.

In Mavericks the behaviour changed to turning off the display.
By holding the power button for approximately 3 seconds the dialog known from previous versions of OS X shows up from where you can put your computer either to sleep, perform a restart or turn it off.

There's a virus in my new computer that prevents me from using the internet

When I try to use Internet Explorer on my new HP Pavillion computer a box hides the search results. The box says I have a trojan virus and I need to call a 1-844 number which claims in a separate box to be a Microsoft service provider who will get rid of the virus. The number connects to a shop in India (I assume because of the accents) and they claim that all anti-virus services are one and the same. They would not quote a price for what it would cost to stop holding my computer hostage so I hung up. Problem: the virus is still active and will not allow me to access most of the options in my new computer.

Bootup into safe mode with networking. Install "Malwarebytes" (free version is OK) and run the program. During the install be sure to un-tick the 14day trial. Install the updates first, and run the Threat Scan. F8 should get you to safe mode selection.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

How can I prevent Firefox from opening the file I create when I print a page with PDF Create! 5

After I print a web page using PDF Create! 5, Firefox opens the file so i can view it. Before I print, I select print properties and disable "view resulting pdf". However, the file is always opened in Adobe Acrobat, although I believe I have Adobe Reader set as default. I do not want any file to open. This happens on my non-privileged accounts. On my privileged account, the file is not opened. I have removed Firefox profiles, re-installed Firefox, Reset Firefox in Help-Troubleshooting. PDF Create!5 print screen can only be viewed in a host program such as Firefox, Libre-office Writer, or any other program that prints. They do not open the file either.

Thanks for your help. This is the Scansoft (Nuance) program. What I do not understand is why when I tell the print driver not to open the file with a privileged account, it obeys me. I am not sure where in the registry I would look for the information. I do not want to, but perhaps I should remove the Adobe Acrobat program (temporarily?) - then what would it do? Again, when I print from other programs - browsers, wordprocessors, etc - the file is not opened after printing, just with FireFox. I guess I can live with it, I have spent too much time already.

Help! Trying to enable automatic downloads on iTunes and im not able to click the check box!!

So i have the latest itunes, im trying to get iCloud to work.
When i go to store under settings in my iphone 4, automatic downloads are turned on.
When i go to itunes in my macbook, and try to enable automatic downloads, the boxes next to "music, books, apps" are unable to be checked, they appear in a light gray color.
I dont know why this is happening!
Can someone help me please?

Hi carolyn..
I dont think you quite understand my problem at hand..
Basically, automatic downloads are enabled on my iphone.
The PROBLEM is when i go to enable automatic downloads on my macbook, i see the boxes next to books apps and music but it is NOT letting my check those boxes for some reason! It is completly restricted and i am confused to why it is doing that.
Thank yoU!

Buying and item from iTunes, What action do you take in between having chossen an item to purchase and then being able to click on the word BUY. I have clicked on the price as it satates in the tutorial and I get a list of actions such as gift this item

This question is for anyone who has purchased an item from iTunes.
What action or actions do you take inbetween having selected the item to be purchased and having the word BUY appear on your screen for you to clic on it?
I have been told to clic on the price. When I do that this list appears; gift this, add to wish list, tell a friend, copy link, share on Facebook & share on Twitter.
Should I clic on one of thses or press enter after having clicked on one of these?
What action do you take inbetween having chossen an item to purchase and being able to see the word BUY?

Thank you for the answer. Apple support has been working on this question for several days.
I don't think they see any difference between the two tabs as I didn't think there was any seperation and the arrow was the place to clic on the price.
What would it take to get your statment added to the iTune tutorial?
For that matter what would it take to get actual tutorials listed under the heading Tutorials listed at the bottom of most iTunes screens. If you clic on the heading Tutorials at the bottom of iTunes pages it lists ads not tutorials.
Thanks again for your help.

Why am I unable to connect to my airport whenever I put my computer to sleep while the time machine is backing up?

Ever since I installed Lion (version 10.7), I am unable to reconnected to my Time Capsule and get on the internet after I put my computer to sleep and then wake it back up. This doesn't happen all the time -- just when I put my computer to sleep when Time Machine is backing up. If I put my computer to sleep when it's not backing up, it's fine. If it is backing up though, when I wake my computer up again, it is unable to reconnect to the Time Capsule to allow me to use the internet. I have to wake the machine up, click on "Stop Backing Up", wait 30-60 seconds, click "Turn Wi-fi off", wait another 30 seconds, turn it back on and then I am fine. If I just turn wifi off and on without stopping the backup, it doesn't work and I am still unable to connect to the internet. I currently have 10.7.1 but it still has the same bug. 10.6.x did not have this bug. Other than "don't put your computer to sleep when Time Machine is backing up," any suggestions? Any help would be greatly appreciated!

In this case, that hint may help.
According to Apple support, some configuration files may get damaged or corrupt by time, after updates or upgrades and should get deleted ocasionally.
OK ... switch off wifi on the machine.
Then go on and delete the files mentioned below.
You will find the files on your system drive (not your home folder) as follow:
/library/preferences/com.apple.preferences.accounts.plist
/library/preferences/com.apple.preferences.sharing.plist
/library/preferences/SstemConfiguration/preferences.plist
/library/preferences/SstemConfiguration/com.apple.airport.preferences.plist
If there are files in this folders with the same name but additional .orig at the end, delete them too.
It is possible that not all files are on your system. That will be ok.
The files will get newly created by system on reboot.
For that reboot the machine.
Join your wireless again.
If you are using Lion, the Library is hidden. You have to use (menu bar) "go to" -> "go to folder" on finder to access them.
If the problem (unlikely) persists, report back here.
Lupunus
Message was edited by: lupunus (typo's fixed)

I am having same problem with apple tv need 4.4 version and can not find solution this a brand new product out of box yesterday why would it not already have updated version. I am getting frustrated that I can not get this mirroring icon to work. I

I am having same problem with apple tv need 4.4 version and can not find solution this a brand new product out of box yesterday why would it not already have updated version. I am getting frustrated that I can not get this mirroring icon to work. I have tried all suggestions in this thread and nothing works. I also hooked up to laptop through iTunes with micro USB nothing!!!

The new appletv software came out 2 or 3 days ago, how would Apple get it on the device in the box in a store?
Why don't ou update the appletv software?

Hi there, I cannot open bridge and I get this warning, "Adobe Bridge Cannot be Opened because of a problem. Check with the developer to make sure Adobe Bridge CC works with this version of Mac OS X. You may need to reinstall any updates for this applicati

Hi there, I cannot open bridge and I get this warning, "Adobe Bridge Cannot be Opened because of a problem. Check with the developer to make sure Adobe Bridge CC works with this version of Mac OS X. You may need to reinstall any updates for this application and Mac OS X" although bridge has been running on my Mac for over a yera. I have installed all current updates for Mac and reinstalled Bridge again from CC and still get the same issue? Any advice?

Would you please provide details about your setup?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

HT1277 Mail on my Mac computer does not update when I update my mail on my phone and iPad. Can anyone help me with this? Is there a setting I need to check?

Mail on my Mac computer does not update when I update my mail on my iPhone and iPad. Can anyone help me with this? Is there a setting that I need to check?

All that you had to do was to sign into the old account in order to update those apps. What I mean is that you just needed to sign into that account in the store settings like I described and that should have worked. You didnt need to enter the credit card information again - you justed needed to use the old ID and password.
Anyway, I think the good news is that if everything else is OK with the new account, just download iBooks with the new ID - it's a free app so its not like you have to pay for it again. I'm not sure what the other App is that you are talking about - but if it is the Apple Store App - that is free as well.
Try this anyway, when you try to update iBooks, just use the old password if the old ID still pops up.
Did you try signing into the store settings with your new ID and see what happens with the updates then?

Why am I receiving a notice to update my version and then not able to click on it? It also prevents me from entering the internet if I put my computer to sleep with this update box there!

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