Why are my email attachments on iMac 'Acrobat' and I can't open them but they are PDFs on same emails on my iPhone and open?

Why do my recent emails have attachments a 'Acrobat' and I can't open them without buying software when the same emails on my iPhone have the attachment as a PDF and open?  Thanks

I can't open them without buying software when the same emails on my iPhone have the attachment as a PDF and open?  Thanks
Acrobat PDF files open with Preview which is already installed on the Mac.

Similar Messages

  • I have the iPhone 5 and have with 6.0.1 software version.  Although I had them when I moved from iPhone 4 to the 5, the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them.  They are still listed though.

    I have the iPhone 5 and have with 6.0.1 software version.  Although I had them when I moved from iPhone 4 to the 5 (could play them), the latest update has most of my songs on the phone listed in grey (over 95% of them) and I can't play them.  They are still listed in the iTunes library.  When I look in the Summary for the iPhone, it shows Audio as only .16 GB - I have over 5 GB of songs, so what gives?
    P.S. When I look at my Playlists most of the songs are greyed out.  However, at the bottom of the list there is a cloud icon with a downward facing arrow.  When I click on it each song starts to "load" and after a few minutes I have the songs back on in the list.  I have to do this to all my playlists (I had over 100) in order to get access to all my songs.  Then I did a sync and it happened again!
    I use iCloud for documents and some other things (calendar, contact, etc.) but am not aware that I have anything music-wise in the cloud.  Any thougnts?

    You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

  • I am using outlook 2013 for my emails.  My junk emails get automatically deleted.  I have had several people say they sent me emails and i can not find them.  They are not in any of my inboxs. Can anyone please help

    I am using outlook 2013 for my emails.  My junk emails are gettting automatically deleted.  Problem is i am getting sent emails from schools and others that i
    am just not receving.  It;s not in any of my inboxe.  I am losing alot of important info and don't know why.  Please help

    If you suspect they are being marked as junk and deleted, turn off the auto-delete. Being that Office is a Microsoft product, you should ask them how to do that: http://www.microsoft.com/mac.

  • Thunderbird adds " and characters to my email addresses from my address book, and then can't send them because they are unrecogniseable, how do I stop it?

    If I click a contact in the contact payne of a write window, it comes up in the To: place as <" joeblogs"@talktalk.com> for example. Even though in the address book it is [email protected] When I try to send the email, it comes back as an unrecogniseable address and is not sent. If I remove the <""> characters by hand ,it works. What am I doing wrong? Please help!

    Thank you Matt, I think the problem is solved. I must have been in the habit of putting a space before the email address, one I removed them the "" were removed, The <> still surrounds the email address on the outgoing mail but that is to differentiate the address from the friends name. Thanks.

  • TS3899 the links in my email are not live, I can click on them but they no longer open up

    The links in my emails are not live, I can click on them but they no longer open up the web pages

    Me too but it's happening on my iMac after I did a software update this morning which included fixes in Mail it said. My Mail was fine before the update!

  • I was adding something to one of my notes when half of my notes disappeared, how can I find them again, they are not even in my iCloud?

    i was adding something to one of my notes when half of my notes disappeared, how can I find them again, they are not even in my iCloud?

    http://support.apple.com/kb/HT1848  Did you transfer your purchased item, take a look at the link

  • Hey guys . . how come I get updates, but can not updates them as they are "not applicable" for the "version" of the pad?, hey guys . . how come I get updates, but can not updates them as they are "not applicable" for the "version" of the pad?

    hey guys . . how come I get updates, but can not updates them as they are "not applicable" for the "version" of the pad?, hey guys . . how come I get updates, but can not updates them as they are "not applicable" for the "version" of the pad?

    The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
    You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ...

  • Muse CC tutorials - I am trying to watch them but they are not loading.  Anyone else having this problem?

    Muse CC tutorials - I am trying to watch them but they are not loading.  Anyone else having this problem?

    Hi
    is there any particular tutorial or is it happening with all of them. Could you please provide the url? Did you try it in a different browser?

  • What cables are best when connecting apple tv, my HD tv has 2 HDMI slots but they are both in use, one for Sky and one for cinema. There are no hdmi slots spare on the cinema either ...

    what cables are best when connecting apple tv, my HD tv has 2 HDMI slots but they are both in use, one for Sky and one for cinema. There are no hdmi slots spare on the cinema either ...

    Mine has four  Seriously shauntana the splitter is easy, a simple click to changre feed and eventually you will damage the HDMI port or cable by taking it in and out.  True you can only use one feed at a time nut you can only use one port on the telly at one time too.  I used it on my old one port telly for PS3 and Sky and it worked a treat.
    Enjoy
    Jules

  • My I pod 4th generation and when I down load my playlists off I tunes they load in reverse and I can't correct then once they are on my I pod

    Since the I tunes up grade I have been unable to get my I pod and I tunes to talk to one another in a consistent positive way as they had in the past.  Sometimes when making a play list  off of my library it looks fine and in the order I need it to be but when I disconnect my I pod and I go to use it the songs are in the reverse order from what I loaded on to it.  Then too sometimes they are fine the first time I call them up on my I pod but if I go in to load another unrelated playlist then nextime I use my I pod the other lists have reversed themselves.  I then try to correct the play lists by going back and I tunes won't let me change them or they are changed when I am in I tunes but do not change on the physical I pod even though I did it through the I pod apps.  I have tried to reset and it has worked maybe twice correctly but then the same thing happens all over again.  Help It wouldn't be so bad if I was just listening to music for enjoyment but I use this I Pod in my exercise classes and beginning with the cool down and stretch music is not a real motivator.  Deknees

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?
    You need iTunes 10.7 or later on the computer.
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

  • I have both my iPhone and iPad backing up via iCloud, but they are not sharing the information between devices ie if I purchase an app on one it does not transfer to the other although the backup is successful via iCloud.

    I have both my iPhone and iPad backing up via iCloud but the data is not being shared between the devices. When I backup it appears to be working as there are no error messages but the data is not shared between each. Any help would be great as this is very frustrating.

    Backing up to icloud is not the same as syncing data between devices.  Go to
    Settings>Store.  Turn on the automatic downloads that you want on that screen.
    Settings>iCloud.  Turn on the features you want to sync between devices.

  • There are 26 songs on my iphone that no matter what I do will not delete or play, they play on my computer but on my phone they wont go away, i tried swiping to delete them and unchecking them but they are still there. Any advice?

    There are songs on my iphone 4 that will no play or delete. They play and work on itunes on my computer but they will not play on my phone and I am trying to delete them. I deleted all the songs, but these will not delete. Any help?

    They are not on the iphone in the first place.  It is just a setting that allows you to see the songs that are available in icloud, but not on your iphone.  If you turn the setting to off, then you no longer see the songs that are in icloud, but NOT on your iphone.

  • ITunes randomly deleting content - the "!" shows beside them, but they are not where iTunes says they are

    Hi - I find that iTunes has been randomly deleting some content (movies or songs) from my library.  I'll go to play something and it will have an exclamation point beside it.  Sometimes if I "Get Info" and locate the file, it will be there, and then play fine.  But sometimes it is completely gone from the library (still listed with an exclamation point, but not in the file folder it was stored in).  In that case, the location in the "get info" window shows as:
    file://localhost/Users/Username/.Trash/iTunes Media/Movies/Movie Title/Movie Title.m4v
    Even if I view hidden files, I cannot find that folder location to move the content.  The content is also not in the Trash, nor on the extrernal hard drive any more.
    NO idea why this is happening, and can't figure out a pattern.  Is anyone else having this issue, and/or found a solution?
    As background, I'm on a MacBook Pro (2011), running OSX Lion.  I sync an iPhone and an iPad2 to the iTunes library.  iTunes is set to manage files automatically.  The library is stored on an external hard drive accessed through a Time Machine.
    Thanks to anyone that can help!

    file://localhost/Users/Username/.Trash/iTunes Media/Movies/Movie Title/Movie Title.m4v
    But that file location is your System Trash -  you seem to have a problem with the permissions on your Trashes, either in your system Trash or the hidden Trash bin on your external drive.
    See if any hints in this document help to locate the trash on your external drive:
         Solving Trash Problems: http://thexlab.com/faqs/trash.html
    The library is stored on an external hard drive accessed through a Time Machine.
    Do you mean your Library is stored on a network volume (Time Capsule)? Then network problems may be the reason for your dead tracks.
    Regards
    Léonie

  • HT1349 I used the 30 day trial of IWork and want to purchase it.  But they are asking for my serial number.  I don't have one? I signed up on line, and don't have a box with a number.  What do I do?

    I need help locating a serial number for the 30 day trial of IWork.  I would like to purchase it but can't get beyond that point.  If it was emailed to me I don't have it anymore.  How can I purchase the product?

    Peter,
    Apple doesn't sell iWork that way anymore.
    You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
    If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
    Jerry

  • 3500 songs in iTunes with exlamation points - iTunes can't locate files but they are there!

    Hi,
    Since a few weeks, 3500 of my 10000 iTunes songs have exclamation points. When I try to play a song, I get an error message stating that iTunes can't find the song. If I search for it, it's on my Mac. So the files are on my hard drive, except that iTunes can't find them.
    As it's weeks of work to manually relink the songs to their location on my hard disk, is there anybody who could help me with this?
    Many thanks in advance!

    Hi Esteban
    As you see the exclamation mark represents a missing link to the file and the subsequent unable to play the track.
    If you select one of those files and look at the info(CMD I or Get Info) and go to the Summary tab that identifies where iTunes thinks it was stored.  From here you can navigate in finder to that location or do a search for what iTunes states the filename is e.g. (01 Track 01.mp3).
    So either the file is deleted, renamed or moved.
    Regards
    Mark

Maybe you are looking for