Why can't I change the alternate email address on my Apple ID account. It doesn't belong to anyone in my home?

I can't change my Apple ID alternate email address it's greyed out. Why?

If you have 'Find My iPad' activated on the iPad it will cause this problem. You will have to contact Support for help. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

Similar Messages

  • Why can't I change my rescue email address for my apple ID account?

    The email address I would like to use as my current rescue email address used to be my alternative email address.  I switched my alternate email address, but it still won't let me set it as my current rescue email address.  It is an icloud account.  When I did the same thing with my gmail account (took it off the alternate and changed it to the rescue) it worked.  Is it just the icloud account that doesn't work? My gmail acccount used to be an alternate address too. 

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/he37

  • Changing the alternate email address

    My mother has the same alternate email address as my iCloud account, so I've been trying to change her alternate email address. However, when I go to manage my Apple ID on her account, there is no edit button next to her alternate email address. Also, when I go to mail settings on her iPad the iCloud account information displays my iCloud account as her email. Is there any way I can change this, as it's very annoying.
    Thanks,
    Charli

    Forgive me.  I mis-spoke.  It is the "alternate Apple ID" that I need to delete or change.  When my co-worker retired we bought him the iPad2 and in the process of setting it up for him it originally got set up using my email address because basically we didn't know what we were doing at the time.  A year later I purchased an ipad for myself using my email.  Now under my account name, etc..it shows MY apple id, my email address, and his Apple ID as the alternate Apple ID. 

  • Can you change the icloud email address linked to you icloud account?

    Some how the my husbands iCloud email address got linked to my iCloud account is there a way to change the iCloud email address to another?

    Not without creating a new iCloud account.  If you want to do this, create a new ID with the email address you want to use, then go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off.  When prompted choose to keep the data on your device.  (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.)  After everything is turned off, scroll to the bottom and tap Delete Account.  Next, set up a new iCloud account using your new ID, then turn syncing for your data (contacts, etc.) back to On.  When prompted, choose Merge.  This will upload the data to your new account.
    This will not move your photo stream, however.  If you have photos in photo stream that are not in your camera roll and that you haven't backed up anywhere else you will need to save these before deleting the account.  To do this, open your photo stream album on your device in the thumbnail view, tap Edit, tap all the photos to select them, tap Share, then tap Save to Camera Roll.  You can then delete the iCloud account and your photos will stay in your camera roll.

  • Why can't I change my primary email address in Apple ID?

    I want to change my primary email address to the one I use most for be the same as my Apple ID. Right now it is an old email address but when I try to change it I get a message that it is already set up in an Apple ID account.

    Frequently asked questions about Apple ID
    http://support.apple.com/kb/he37

  • Why can't I use my iCloud Email Address as my Apple ID?

    Why won't Apple allow us to use their own @icloud.com domain for an Apple ID. This has upset me since the inception of MobileMe; it makes perfect sense that many people would prefer to use their iCloud email address as there Apple ID. We've all had MobileMe since day one, which is now iCloud; it's been several years, and I still can't do it. Having to frequently log in with an individual Apple ID & Individual iCloud account creates so much confusion, especially with my wife and parents. 
    I know this is an age old complaint, but it doesn't make it any less relevant. Is there a special way to change my existing Apple ID to my existing iCloud email address? If not, then why won't Apple allow it?
    Please don't refer me to this article Change your Apple ID.

    submit feedback about this so hopefully it gets changed https://www.apple.com/feedback/icloud.html

  • I want to change the defunct email address on my apple id .

    the email address with one of my apple ids is now defunct. I want to amend it to my mobile me email address but the system will not let me. Is there a work around this problem?

    You cannot merge two Apple IDs. You can change some Apple IDs - not those ending in @mac.com or @me.com - please see:
    http://support.apple.com/kb/HE40
    You can also change the email address associated with an Apple ID at http://appleid.apple.com/ - this is the address you would be contacted at by Apple, and if it's defunct you should obviously change it. It doesn't matter if the ID itself takes the form of a defunct address as it's only a text string in the form of an email address.
    http://appleid.apple.com/ isn't working at the time of writing but I would assume that this is (another) temporary glitch.

  • HT5621 Why can't I use my iCloud email address as an Apple ID?

    I am totally bewildered! I have taken the plunge to leave Gmail, my primary email address and move to iCloud. The first thing I tried to do, was change my Apple ID email address. To my astonishment, while it allows gmail.com, it does not allow its own icloud.com. This means that I either, have to keep on with gmail as my primary address or create another one eg sky.com. What is going on? I simply want to migrate from gmail to icloud and Apple trip me up at the first fence. Any idea, what I can do? Why won't Apple, accept it's own email address?

    When you start from scratch you can create an @icloud.com address and use it as your ID, but though it seems illogical you can't do what you ask. I don't know whether this is a technical issue.
    However, I would suggest that having your published email address as your login is poor security. This used to be the case with MobileMe and there were quite a number of complaints from people who had found themselves locked out of their account because some idiot had tried to sign into their account several times without knowing the password. They then had to change the password in the ID and all their devices, and a couple of weeks later it would happen again.
    This sort of nonsense sometimes arose through mis-typing, and sometimes because some idiot would become convinced that he owned the address and would keep trying to log in with it.
    Of course, someone who knew your email address and felt malicious could render your account useless by keeping on doing this. I know all this sounds a bit extreme, and it is moderately unlikely, but these things do happen.
    For best security, I would suggest creating a new free address somewhere with a garbage username which can't be guessed and is unlikely to be arrived at by accident. I know it's less convenient that logging in with your @icloud.com address, but you might like to think about the security issue here.

  • Why can't you use your iCloud email address for your Apple ID?

    Why can't an iCloud.com email address be used to create an Apple ID?  Is iCloud email not to be used as a primary email?

    You can if you create an new Apple ID at the time you create the iCloud account, and choose to create a new @icloud.com email address as your primary email address when creating the ID.  See Imp68's post here for an example of how you would do this on a Mac: https://discussions.apple.com/message/22283348#22283348.
    You could not use your existing @icloud.com email address as it is already an alias for your existing iCloud ID; you would have to create a new one.

  • I would like to change the alternate email address in my personal settings

    Please help.
    Thank you.

    Go to the iCloud web page and log in click on your name up top when the pop-up window comes on click your Apple ID at the bottom it will open a new where you would need to input your password. 

  • HT1918 I changed my alternate email address because I can't remember my security questions. the alternate email I had before is no longer active. But the email won't change on my SEND EMAIL TO THIS ADDRESS.

    I forgot my security question and want to change them. The alternate email address I have is no longer valid so I changed it. The system want to sen me info. on my security question useing the old email address. Can anybody help me?

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • Where does the "Submit Form" button get created and how can I change the associated email address?

    I've created a pdf form using Adobe Live Cycle ES 8.2 and it has been working fine.  Now I need to change the email address it gets sent to when the user clicks on the "Submit Form" button.
    How can I change this email address?
    Thank you in advance

    Yes, that is correct.
    I did not manually add this button, so I am assuming it was somehow automatically created.
    It worked great up until now that I need to change the "To:" email address.
    I've look through the XML code associated this this email address and changed it every where I could find it, but it still hasn't changed my results.  So, I have no idea how to change this and as stated above, if I create a new form it automatically sets it up to be sent to the wrong email address.  Not sure why or how to change it?
    Let me know if you need further info to help me out.
    Thanks again

  • Why can't I change the content for some songs when I click the Get Info button?

    Why can't I change the content for some songs when I click the Get Info button?  The information on the song, artist, genre is grayed out and will not allow me to alter the information.

    Hi htechadmin,
    Revcevied your PM and noted all details, Many Thanks.
    Getting this addressed by the team, either they will reply to you, here, or they shall email Or Call you.
    Regards,
    LP

  • After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

    After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

    If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for  Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
    You can manage your Apple ID here:
    https://appleid.apple.com

  • I would like to change my apple id to one of my alternate email addresses so therefore i would have to delete the alternate email address as an alternate email address and it says that if i do that it will permanently be deleted from my account

    I would like to change my apple id to one of my alternate email addresses so therefore i would have to delete the alternate email address as an alternate email address and it says that if i do that it will permanently be deleted from my account so could i use that email address as my primary one?

    The following article may help you:
         http://www.ehow.com/how_8362857_rename-mailbox-apple-mail.html

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