Why did my Mac not reset?

I bought an Ipad 2 and I am currently in the process of selling my Macbook Pro which I have to ship out on Monday. I wanted to restore the Macbook to factory settings, but I am having some issues. I restarted and did the Command + R hold down to bring up the OSX Lion Utilities menu. I reinstalled Mac OSX on top of the current Hard Drive and let it sit there for seven hours while it downloaded everything. When I came back, I was greeted with the login screen where my old profile with my name and picture is still there for me to login to. I logged in and everything is the same.
So what gives? What do I need to do to get rid of my profile on there and make it like it was when I first bought it?

Do this:
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Security button and set to One Pass and click on the OK button. Click on the Erase button and wait until the process has completed. This will take up to several hours depending upon the size of the hard drive.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

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Why did the trace NOT show the other switches in between?

I have a PC that is connected to a switch (A) in a network. Switch A has many switches in between and connects to another switch B. When I did a trace to the server, the last switch I see in the result is switch B. Also, when I checked to which port of switch B that the server was connected, It showed as Po1. When I did a show cdp neighbor for the interfaces for the interfaces involved inthe bundle, I get a switch and then another. Why did the trace NOT show the other switches in between? Why did I get an arp on Switch B? Could some one explain?

It's hard to tell, but if you have L2 switches, the addresses on those L2 switches are for management purposes only and you won't see a response from a trace. The only time you'll see a response is when the packet is routed between devices and not switched. You'll get an arp request/response across a single vlan. If you have vlan 10 across 10 switches, all 10 switches will see an arp request because they're broadcasted throughout the whole vlan.
HTH,
John
*** Please rate all useful posts ***

Why is my mac not able to open pdf files?

Why is my mac not able to open pdf files?

my internet session closes down and a box appears saying this
[The Application Safari quit unexpectedly. The problem may have been caused by the Acrobat plug in. Mac OS X and other applications are not affected. Click Relaunch to relaunch the application again, Click Report to see more details or send a report to Apple]

HT1338 Why will my mac not do a software update

Why will my mac not do a software update

Is there any error message provided that indicated why the update fails?
E.g. "An unexpected error occured" Anythng like that?
These messages provide guidance for people offering assistance so that it is targetted and appropriate.
Someone might suggest pulling a plist like /Library/Preferences/com.apple.SoftwareUpdate.plist but if the issue is insufficient space on the Macintosh HD or an error connecting to the Update Server or a security certificate error the removal of the plist would be pointless.

Why did my contacts not download to new iphone, everything else did?

why did my contacts not download to my new iphone via itunes ? everything else did. with my favorites only numbers transferred not names.

For the Contacts (I'm waiting my new 5s) I'm using the free App "MyContactsBakup" (or MCBakup), it works just fine on my iPhone 4.
It works for pics too I guess. It is reliable, it process and send a file attached to a mail with all your contacts (pics, etc.). You open the attachment from your iPhone and add all the contacts again.
Easy and effective, I'm happy with this.

Why did my TB not do the auto-compact thing?

I'm just wondering...
My ThunderBird install has this default setting of "compress folders if it saves more than 20 MB in total".
And I have the Dutch language translation installed (don't know how to change it to English....) but as with many software translations, it uses some bad terms which confuses people.
I believe in English TB uses the word "compact" but in Dutch it says "comprimeren" which always only refers to compression in the sense of ZIP/RAR/GZIP etcetera. Because of that I have never manually chosen to "comprimeren" because I didn't understand what it meant.
I believe from time to time TB has asked me whether I wanted to do that thing, and I still didn't know what it was supposed to do, so I never chose to.
In the end, today, I made a backup of my entire IMAP remote collection and it turned out to be only a meagre ~500 MB whereas the data for Thunderbird itself (full offline sync) took up 1.2 GB.
And then I finally chose to "compress" and now the backup and the actual Thunderbird folders/files are identical in size, save for the TB index.
And that means I have had about 600 MB of deleted messages still sitting in my INBOX.
There is another option that translated to something like "Clean up your Inbox (expunge) when closing?" and I have no clue what it is supposed to do and there is also no tooltip or anything. Does it refer to the compact action? Does it refer to moving deleted (now invisible) messages to Trash? I have no idea and when I open my folders in another client (Alpine) it actually shows these "deleted" flags on those messages that I have supposedly "deleted" from Inbox (and that have already been copied to the trash folder). I suppose that's what expunge means - to get rid of those messages.
Alpine however is much more consistent, but now I have this (nonproblematic) feature:
I have a filter in Alpine set up to also move 'expunged' messages to Trash upon expunging them. Otherwise Alpine would just delete everything with no fallback. It would be gone = gone.
So if I delete a bunch in Thunderbird, and then open and exit Alpine, all of those deleted messages are now featured twice in the Trash, once copied there by TB, and once copied there by Alpine :p.
I don't know what the actual point is of keeping "deleted" messages in any folder if you have already visually indicated they are gone and they have been moved elsewhere. Is there some sort of "undo" mechanism involved? There is no action anywhere in TB that *I* can see that would benefit from something like this?
For Alpine, the "D" (delete) action only flags messages. Then, upon exit they are usually expunged. With my custom filter, they are expunged and saved to Trash. But TB instantly deletes and moves them, which is fine by me, but I don't understand why it doesn't clean up behind itself.
Is there any use case where NOT expunging these 'flagged' messages has benefits, in terms of Thunderbird?
And I have heard people talk about auto-compacting, but why did such a thing never happen?

re: TB marks messages for deleted both in its offline copy and in the IMAP proper,
Any changes such as deleting a message, will mark that email as deleted.
In thunderbird this will move the email from the Inbox view (''Note this will depend on the deleting method - see below'') and place it in Trash, but in reality it is still in the Inbox folder just 'marked as deleted'.
As the Server folders and TB folders are looking at the same folders, this will show up on the server as 'marked as deleted'.
Thats because they are one and the same folders.
In Thunderbird, you can select to manually Compact all Folders:
File > compact folders.
This compacts all folders, removing all 'marked as deleted' emails in Thunderbird..
when synchronised folders connect with server, those emails are deleted off the server.
You can also choose to manually compact any single folder.
right click on folder and select 'compact'.
There is also an auto compaction function which is initialised when the selected threshhold has been reached.
This is set up here:
Tools > Options > Advanced > Network & Disc Space tab
select the checkbox 'Compact all folders when it will save over eg: 20MB in total.
click on OK.
Note if you have been manually compacting or expunging the Inbox on exit then this may not get triggered as often or at all if the threshold is not reached.
IMAP mail accounts also have the additional option to Expunge emails on the Inbox on Exiting Thunderbird..
"Tools -> Account Settings -> Server Settings -> Clean up ("Expunge") Inbox on Exit', which will compact the Inbox folder when you exit Thunderbird.
note this only occurs on the Inbox.
If you check "Empty Trash on Exit" it will also empty and compact the Trash folder when you exit.
However, some methods of deleting in IMAP mail accounts can disable this auto expunge. see below.
'''IMAP mail accounts also have different choices when it comes to deleting.'''
* http://kb.mozillazine.org/Deleting_messages_in_IMAP_accounts
Tools -> Account Settings -> Server Settings for the mail account
"When I delete a message" has choices for "Move it to the Trash folder", "Mark it as deleted" and "Remove it immediately".
Your choice of method of deleting may explain why you are not always seeing auto expunging.
suggest you try option: "Move it to the Trash folder".
Otherwise you will need to use the folder 'compact' options explained above to compact the folder.

Why did the IOS7 Notes app use 2.7Gb of cellular data in the last 3 weeks?

Hi,
I purchased a new Iphone5s on October 5. I have kept the OS updated so it is at 7.0.2. now (will go to 7.0.3 when the download completes successfully). The apps and configuration on my 5s were retored from a backup of the Iphone 3GS that it replaced.
However, I just received a notification from my phone provider that I had used all of my cellular data limit for the billing period. This is surprising since my normal usage for a month is a few hundred megabytes and the limit with my new phone was 3Gb shared.
Investigating the cellular data usage numbers showed that Apple's "Notes" app had used 2.7Gb of cellular data in the 3 weeks since I had purchased the phone. In this time I had created ONE new note. I never use the app. WHY did it use so much cellular data?
/rant on
This is completely ridiculous. An app I don't even use, which is installed and maintained by APPLE, starts doing something that uses Gb of cellular data. Can anyone explain WHY this is happening? I have turned cellular data usage OFF for the Notes app to try to prevent future problems (and turned off cellular data usage entirely for the rest of the month to try to avoid additional charges)... however, I have no idea how to convince my provider that a buggy app provided by Apple in the new phone they sold me is responsible for the unexpectedly high data usage.
/rant off
Has anyone else seen the "Notes" app using an insane amount of cellular data? In any case, I am tempted to suggest disabling cellular data usage on Apple apps until they fix issues like these.

Hi Robert,
Thank you for the comments but I somehow think we are miscommunicating.
1) I have no problem backing up the phone locally (or to icloud if I wanted to)
2) I have no problem turning on or off cellular data usage for any app on the phone
3) I have no problem seeing what apps are enabled or how much cellular data they use
My problem is the following
APPLE's Notes app used 2.7 GIGABYTES of cellular data (before I disabled cellular data for this app) despite the fact I wasn't even using the app. I didn't change any setting for Notes, I didn't do anything with it except create one note on October 15. It would seem to me that this excessive usage is a bug or oversight in Apple's design of the app.
The purpose of this post is to warn others of the potential issue and to see if this issue has been observed by anyone else and if there are any actual fixes. Disabling cellular data for the app is a work-around ... but will the problem begin again if cellular data is re-enabled?
Your suggestion of erasing all content and settings and then restoring the phone from the backup sounds extreme but would it solve the specific problem of excessive cellular data usage and if so .. why?

Why did this entry not hit the GR/IR clearing account?

Hi,
The following table gives the postings in chronological order made to different GL accounts upon posting in Goods Receipt, Invoice Receipt, etc.
Stock
GR/IR Clearing
Vendor
VAT
IR
503127.09
-553439.80
50312.71
GR
503127.09
-503127.09
Subsequent Debit (Credit Memo)
-5435.00
5978.50
-543.50
IR2
503127.09
-553439.80
50312.71
We expected the value in red (503127.09) during IR2 to go to GR/IR Clearing account. Can you please advise why it went to the Stock account instead?
Thanks and Regards,
Gaurav Sharma
Message was edited by: Gaurav Sharma

Hi Dev,
I appreciate your effort in this. Below, I present some more follow-on documents:
Stock
GR/IR Clearing
Vendor
VAT
IR
503127.09
-553439.80
50312.71
GR
503127.09
-503127.09
Subsequent Debit (Credit Memo)
-5435.00
5978.50
-543.50
IR2
503127.09
-553439.80
50312.71
GR2
520420.30
-520420.30
IR3
520420.30
-572462.34
52042.03
Credit Memo (Cancellation of IR2)
-503127.09
553439.80
-50312.71
As per the previous logic and also for proper cancellation, -503127.09 should have hit the Stock Account. Then why did it hit the GR/IR clearing account? Please advise.
Thanks and Regards,
Gaurav Sharma

Why does my Mac not restart after resetting SMC ?

I have a MacBook white intel base 2.4 duo mid 2008. I reset the SMC because the message kept coming that was going to shutdown. If you did not select cancel it would shutdown. Since then it will not restart? The choices were sleep , cancel or shutdown . Performe all the trouble shooting I could find it still came up with message
Any ideas
Regards
Denis

how did you do the SMC reset? the following article tells how to do this:
http://support.apple.com/kb/HT3964
use the section for batteries that can be removed to perform the reset then see if it will start up
if it doesn't what OS are you running?

Why did my Mac delete all my pictures on Iphoto?

My Mac deleted all my pictures in IPhoto without asking me... I do not know what happened, or why it happened. I've had my Macbook Pro for only 1 year.

With the amount of information you've provided it's impossible to offer a solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see in the iPhoto window when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?

Why did I have to reset safari in order to be able to see an updated page in third party browsers?

Why would Safari's Web Cache be used by Other Third Party Browsers (Chrome, Opera, Camino) under OS X 10.6.8 (Safari 5.1), This is functionality that needs to be stripped from OS X or at least selectable so that it can be turned off for web design professionals like myself. I had to reset Safari in order to view my own website that was just reuploaded on the server but Safari's web cache was still holding the old page for all browsers and until reset refused to force reload the page from the server in all browsers under OS X...

I am not sure entirely, but the list of webgl that are blocked. This is an old list of blocked ones with their bugs of why they are blocked: [https://wiki.mozilla.org/Blocklisting/Blocked_Graphics_Drivers]
Some just preform better without for certain platforms, however this section on Macs might tell you [https://wiki.mozilla.org/Blocklisting/Blocked_Graphics_Drivers#On_Mac]

Why did my Mac Pro crash on Mountain Lion?

Hi there,
My Mac Pro crashed twice yesterday. No logs were created in ~/Library/Logs/DiagnosticReports/ for those as far as I can tell (nothing with the 28th as a date). The computer just turned itsself off, and restarted.
I repaired the boot drive by launching from a Snow Leopard disk. I ran Techtool diagnostic tests yesterday on the computer and everything passed (I skipped the boot drive surface scan, and only the 4 internal drives were connected.
Today, it turned off again, there was a grey screen I'd never seen before telling me that my mac would restart because of a problem, and boy, it did. It wasn't the typical 'kernel panic screen' I saw rarely in the past. This happened at 3:30 pm my time. There's an "AvidBinIndexer crash log that is timed at 9:22 am, but none at 3:30 pm. (Note that I've never looked in the diagnostic reports directory so I may not know what I'm looking at).
According to the files in the Diagnostic reports directory I've had crash logs since the 13th for Adobe, Avid, File Syncrhonization, qmaster, and Soundsource (for a total of 19 files in that directory, nothing before the 13th)
Now some background:
I run a Mac Pro 3,1 with 12 gigs of ram, an eSata card, ATI 5770 graphics card.
I have 4 internal and 6-7 external drives attached (4 esata, 1 firewire), 1-2 usb.
I upgraded to Mountain Lion on Jan 24 from Lion, however, this problem occured a few times before.
I had a USB backup drive that had volume problems, that I had to backup / reformat / repair, and so my first suspicion was that it was to blame. But no, today it rebooted and that drive wasn't connected. All other drives were however, and on. It occured just after I woke the computer from sleep.
Any ideas on what's up? What can I post here that could help someone diagnose this? Any things to try to further narrow down the issue?
Thanks!
Rick

what a long post....Apple, btw, does not read this stuff, so ranting, raving, and complaining here might make you feel good, but it does no good at all. That being said, I, too have a Mac Pro Quad Core Xeon with 6 gigs of ram and an nVidia 8800 GT graphics card (not as good as yours, alas) and I've had no problems at all with it. Yes, it doesn't have Thunderbolt, but maybe we Mac pro owners will get lucky and someone will come out with an adapter (probably not). No, you probably don't have to throw away your Mac Pro, but if you do, I'll take it, for a small "recycling" fee >:-) That was a joke. Yes, the Mac Pro's future isn't quite clear, YET. Hopefully that will improve very soon. As for not being able to upgrade to Mountain Lion. Don't worry about that too much, Nobody is forcing you to do that. Your Mac Pro won't quit working if it isn't installed. From what I've heard, you should give the new OS a chance, and wait to get it, in case there might be some bugs, or stuff not working with the new OS, which has been known to happen. Yes, we Mac Pro owners don't like being treated like mushrooms-kept in the dark, and being fed......... but Apple is Apple and it will do what it does, and there is nothing you or me can really do to change that. All I can say is....trust, have faith, be patient, go for a walk, do something else to take your mind off of this problem. IF apple decides to drop the Mac Pro for good, and that's a big "IF", I think they will anger a whole bunch of people
which isn't good. However, that hasn't happened...YET. Let us hope that it doesn't
John B

Why did I have to reset my password?

I have had to reset my password today for no reason that I can see.
Was there a problem with icloud, or has someone tried to hack me??

Perhaps your previous password did not meet Apple's stricter standards for password security which they are now enforcing.

Why is my Mac not allowing me to browse Search Engines?

Folks,
Over the past two days I can no longer hit a search engine webpage (yahoo, bing, google is all I have tried) directly from any browser Safari, FireFox, Chrome in the URL field on my Macbook running OSX 10.8.4. I haven't changed any network settings either on my router or macbook to cause this change. The odd time a search will load in google through the browser, but when I try and click a link in the results it will not load the link.
I've also tried resetting the modem and router a few times, no issues with internet service to the house, also tried my cell phone and MacMini which have no issues visiting the sites above.
Driving me nuts, as I get my work done on my Macbook.
Anybody know why?
Thanks!

Try one of the common troubleshooting step.
Start up in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US
Best.

Why is my Mac not working properly now?

1. I emptird trash
2. I verified permissions & then repaired permissions.
3. I restarted the machine to reset the pram...
Instead of pressing cmd & alt with P & R, I pressed cmd & ctrl with P & R...
Since then my mac had been showing grey screen with apple logo & then turning itself off.
I can get to a language selection box by repeating the cmd+ctrl+P+R.
After choosing English, OS X Utilities box appears with four options.
Options are:
Restore From Time Machine Backup
Reinstall OS X
Get Help Online
Disk Utility
I went into disk utility and selected the previously working hard drive from the list...
I'm not really sure what to do or if I can rescue the situation...
I'll attach some photos I've taken.
Any help would be greatly appreciated.

mr2sticks wrote:
Thanks for the reply!
I got the red error message, Disk cannot be repaired.
You have directory damage and you should not use your MBP until the damage has been repaired to avoid damaging your directory any further. The following software will repair you directory:
You must use the versions that are compatible w/your OS system & keep the utilities updated to avoid damaging/harming/trashing your system. http://www.alsoft.com/DiskWarrior/index.html
DiskWarrior Highly recommended for *directory damage* repairs.
TechTool Pro Multi-functional utility.
Drive Genius Multi-functional utility.
You will need to make your own decision on which to purchase. Read up on them on their websites because each does something a little different.
OS X (10.6.6)
After you repair your directory, update your OS to OS 10.6.8 which is the last version of Snow Leopard. Use Software Update as you are probably behind in other updates.

Why did my Mac not reset?

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