Why did the 6.1 upgrade put my phone into restore mode?
My phone was working fine and when it started loading the 6.1 update, it instantly caused my phone to crash and now it's in recovery mode and I can't do anything to get it back. I have used a number of computers connecting to iTunes and it will not restore no matter what I do. I have followed all the instructions listed on Apple's website and nothing. I think Apple should be responsible for the phone and replace it. It anyone have any ideas how I can get it restored?
Thank you for contacting us, Brian51.
I am sorry you had to encounter these problems when you upgraded your phone's software.
You already did some things that we would have you do (sync with iTunes) since that didn't work, it would be best to replace the device under the warranty replacement guidelines.
The store can process the order for you if you aren't able to call us at 800.922.0204 from a different phone.
Tamara H.
Follow us on Twitter @VZWSupport
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Welcome to the Apple Discussions.
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The exclamation point is an indication that iPhoto has lost the link/file path to the original file. Are you running a "managed" or "referenced" library?
Click to view full size
If you're running a "managed" library try the three fixes below in order as needed:
Fix #1
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Click to view full size
Fix #3
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