Why do I get the message "your apple ID is disabled" everytime I try to purchase an app online on App Store?, Why do I get the message "your apple ID is disabled" everytime I try to purchase an app online on App Store?
I've tried to purchase iWork apps but fails everytime I try to do so with the message saying my Apple ID is disabled or there is "error" in the App Store.
Hi ...
Use the iForgot link to reset your Apple ID acount here.
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I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?
Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved! -
I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!
[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
Everytime I come to purchase neverwinter nights 2 it won't let me, and brings the following error message up; 'There was an error in the App Store. Please try again later (100). It is later, days later, and still nothing is working. Help!?!
ThanksTry here > Mac App Store: "An unknown error occurred (100)" when purchasing
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when i try to change my payment information on my apple id i get a message "your credit card information does not match your bank's records. please enter a U.S. credit card and matching billing address." why do i do?
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I tried to download a program from the apple store after I have enter the password I have received a message (your apple ID have been disabled)
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When I click on the app store I get a message that I can't connect to the app store why
When I click on the app store I get a message I cant connect to the store I,m connected to the Internet that is the only app that doesnt work trying to update apps
Just started working no understanding why
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The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.
== This happened ==
A few times a week
== Early this yearSee these KB articles:
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox -
I just bought An iPod touch 4th generation yesterday, it was working fine I could
Download appl from the store from my iPod without a problem . Today however every time I try downloading something from my iPod touch
it. Doesn't download a message pops up saying " cannot connect to iTunes store" why? I am connected to the Internet and I can easily go on safari and google with. NO problem but everytime I go on the app store it gives me that message can you please help? My iPod isup to date and so is iTunes I so tried bar restarting my iPod and it worked for about 2 minutes the the message kept popping up Again please help me . Thank youIf you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
HT1918 the itunes store is temporarily unavailable is a message iget everytime i try to use itunes
the itunes store is temporarily unavailable is a message iget everytime i try to use itunes
IIf you have updated any of your devices iTunes store will be unavailable for the time being. The new App for the Iwatch is being pushed out to all devices so this is probably why no access.
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Repeted updates to Genius do nothing. I always get an error message for all 13,000 songs I have. My disc drive crashed and its taken months to reload click by click every song from the cloud or my computer. iTunes repeatedly crashes if you try to load more than about 50 songs at a time, and always crashes around the 200th song. All my playlists were erased and when I synch one of my two iPods everything on that was erased including all the play lists, I don't ever want to synch my other iPod because it still has dozens of my play lists that it took years to create based on 13,000 songs. So warning iTunes totally ***** if this ever happens to you. My Zune account on the other hand was fine. Anyway back to the question at hand - Genius use to work for my collection. Genius still works for the iPod which I will never synch again, why doesn't it work for my collection now despite repeated updates. Suppose its just another buggy Apple piece of software. BTW don't ever use Apple's iCloud it eats your entire music collection, erases it from you computer and then doles it out one click at a time from the cloud - another stupid piece of software from the geniuses at Apple. But why am I surprised Apple destroyed the record industry, so why not destroy everyone's CD collection and just reduce us all to slaves of iTunes and its magic. I'm sick of Apple and its bloated reputation for great software.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install (Version 7.7.1). Does it go through properly this time? -
Hi, My name is Bheki Yende
I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
ThanksThis is a user forum, you are not speaking to Apple here.
You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours. -
The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen -
For some reason Safari and App store won't open anymore. Everytime I try to open them they crash and it says it's because of the webkit2 plug-in. Anyone know how to fix this problem?
If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
When I try to open ITUNES I get the following messages: Runtime Error R6034 - "An application has made an attempt to load the C runtime library incorrectly" . I have 15,000 songs in my library. Will I lose them if I uninstall as suggested by Apple??
Exactly the same problem. But it gets worse. iTunes has now disappeared from my list of installed programs so I can't uninstall anyway. Appalling problem. This update clearly didn't get proper testing before release.
In answer to your question about your song library, I seem to remember uninstalling and reinstalling iTunes a few years ago and the uninstall didn't remove the library then - I can't see why it would. Of course there have been a lot of updates since then, so it is definitely worth asking the question. Personally, I would be inclined to make a copy (if you have the space) of the iTunes folder just to be sure.
I certainly hope they get this fixed soon. I use iTunes mainly for podcasts on my iPod and I can't download anything right now. -
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