Why does Firefox 4 (safe mode) fail to display a gadget with the message "User not signed in", when Firefox 3.6 (including lastest version) does so successfully?
I attempted to access a Google Docs spreadsheet gadget (Piles of Money) in Firefox 4, both normally and in safe mode. In both cases I get a message saying "User not logged in", a link to log in, and a "throbber" that continues without end.
I can successfully view this same gadget using Firefox 3.6 without problem (and have done so for over a year on various, latest versions of Firefox).
I tested both with Firefox 4 and Firefox 3.6 in safe mode (to rule out extensions and other changes). In both cases, this was on Windows XP; I have also had the same behavior (albeit without testing in safe mode) on Windows 7.
The same behavior occurs when creating a new gadget of this type, although I've not tested this as thoroughly.
Is this a bug in Google Docs, Firefox 4, or both?
Note the troubleshooting information is from XP, running Firefox 4 in normal mode.
*Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
* http://www.mozilla.com/firefox/5.0/system-requirements/
For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
If you have an Intel processor then you are out of luck with OS X 10.4
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html
* http://www.mozilla.com/firefox/3.6/system-requirements/
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My office is setting up a new gateway server. I can connect to the old one just fine, but the new one is not allowing me to connect. I can connect from my Windows VM, but not my Mac Client.
This is the log:
2014-Nov-26 16:09:10] RDP (0): Final rdp configuration used: gatewayhostname:s:gat1.gibbscam.com
screen mode id:i:0
use multimon:i:0
session bpp:i:24
full address:s:dev-JeremyS2.gibbs.local
audiomode:i:2
username:s:Gibbs\JeremyS
disable wallpaper:i:0
disable full window drag:i:0
disable menu anims:i:0
disable themes:i:0
alternate shell:s:
shell working directory:s:
authentication level:i:2
connect to console:i:0
gatewayusagemethod:i:1
disable cursor setting:i:0
allow font smoothing:i:1
allow desktop com"font-family:Helvetica;line-height:normal;" />redirectprinters:i:0
bookmarktype:i:3
use redirection server name:i:0
[2014-Nov-26 16:09:10] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Nov-26 16:09:10] RDP (0): lo0 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Nov-26 16:09:10] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Nov-26 16:09:10] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:10] RDP (0): gif0 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): stf0 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): en0 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): en1 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): en1 af=30 (AF_INET6) addr=fe80::1240:f3ff:fe97:e0b2%en1 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:10] RDP (0): en1 af=2 (AF_INET) addr=192.168.0.5 netmask=255.255.255.0
[2014-Nov-26 16:09:10] RDP (0): en1 af=30 (AF_INET6) addr=2605:e000:63c2:f800:1240:f3ff:fe97:e0b2 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:10] RDP (0): en1 af=30 (AF_INET6) addr=2605:e000:63c2:f800:65fb:7056:64eb:4363 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:10] RDP (0): fw0 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): en2 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): p2p0 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): bridge0 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): utun0 af=18 addr= netmask=
[2014-Nov-26 16:09:10] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::ec38:250a:2a5d:3618%utun0 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:10] RDP (0): utun0 af=30 (AF_INET6) addr=fd68:4c46:7658:e98e:ec38:250a:2a5d:3618 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:10] RDP (0): --- END INTERFACE LIST ---
[2014-Nov-26 16:09:10] RDP (0): correlation id: d8afdeb7-ce3a-ceff-a6e8-51a5d5b40000
[2014-Nov-26 16:09:10] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Nov-26 16:09:15] RDP (0): Exception caught: Exception in file '../../librdpclient/asiosocketendpoint.cpp' at line 521
User Message : Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote
PC, and then try again.
[2014-Nov-26 16:09:15] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Nov-26 16:09:15] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Nov-26 16:09:15] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Nov-26 16:09:15] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Nov-26 16:09:15] RDP (0): lo0 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Nov-26 16:09:15] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Nov-26 16:09:15] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:15] RDP (0): gif0 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): stf0 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): en0 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): en1 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): en1 af=30 (AF_INET6) addr=fe80::1240:f3ff:fe97:e0b2%en1 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:15] RDP (0): en1 af=2 (AF_INET) addr=192.168.0.5 netmask=255.255.255.0
[2014-Nov-26 16:09:15] RDP (0): en1 af=30 (AF_INET6) addr=2605:e000:63c2:f800:1240:f3ff:fe97:e0b2 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:15] RDP (0): en1 af=30 (AF_INET6) addr=2605:e000:63c2:f800:65fb:7056:64eb:4363 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:15] RDP (0): fw0 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): en2 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): p2p0 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): bridge0 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): utun0 af=18 addr= netmask=
[2014-Nov-26 16:09:15] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::ec38:250a:2a5d:3618%utun0 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:15] RDP (0): utun0 af=30 (AF_INET6) addr=fd68:4c46:7658:e98e:ec38:250a:2a5d:3618 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 16:09:15] RDP (0): --- END INTERFACE LIST ---
[2014-Nov-26 16:09:15] RDP (0): correlation id: 3d81bcf6-8d0e-fba8-b75e-bd2a247c0000
[2014-Nov-26 16:09:15] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Nov-26 16:09:15] RDP (0): Resolved 'gat1.gibbscam.com' to '12.167.61.34' using NameResolveMethod_DNS(1)
[2014-Nov-26 16:09:15] RDP (0): Resolved 'gat1.gibbscam.com' to '12.167.61.34' using NameResolveMethod_DNS(1)
[2014-Nov-26 16:09:15] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 305
User Message : HTTPEndpointException: 4, The non-proxy http connection failed to connect with the message: 404 Not
Found
[2014-Nov-26 16:09:15] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Nov-26 16:09:15] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Nov-26 16:09:16] RDP (0): ------ END ACTIVE CONNECTION ------
And here's a log for server that I can connect to:
[2014-Nov-26 15:52:20] RDP (0): Final rdp configuration used: gatewayhostname:s:gato.gibbscam.com
screen mode id:i:0
use multimon:i:1
session bpp:i:24
full address:s:dev-JeremyS2.gibbs.local
audiomode:i:2
username:s:Gibbs\JeremyS
disable wallpaper:i:0
disable full window drag:i:0
disable menu anims:i:0
disable themes:i:0
alternate shell:s:
shell working directory:s:
authentication level:i:2
connect to console:i:0
gatewayusagemethod:i:1
disable cursor setting:i:0
allow font smoothing:i:1
allow desktop com"font-family:Helvetica;line-height:normal;" />redirectprinters:i:0
bookmarktype:i:3
use redirection server name:i:0
[2014-Nov-26 15:52:20] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Nov-26 15:52:20] RDP (0): lo0 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Nov-26 15:52:20] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Nov-26 15:52:20] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:20] RDP (0): gif0 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): stf0 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): en0 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): en1 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): en1 af=30 (AF_INET6) addr=fe80::1240:f3ff:fe97:e0b2%en1 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:20] RDP (0): en1 af=30 (AF_INET6) addr=2605:e000:63c2:f800:1240:f3ff:fe97:e0b2 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:20] RDP (0): en1 af=30 (AF_INET6) addr=2605:e000:63c2:f800:d111:af1b:b193:8d4e netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:20] RDP (0): en1 af=2 (AF_INET) addr=192.168.0.5 netmask=255.255.255.0
[2014-Nov-26 15:52:20] RDP (0): fw0 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): en2 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): p2p0 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): bridge0 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): utun0 af=18 addr= netmask=
[2014-Nov-26 15:52:20] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::ec38:250a:2a5d:3618%utun0 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:20] RDP (0): utun0 af=30 (AF_INET6) addr=fd68:4c46:7658:e98e:ec38:250a:2a5d:3618 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:20] RDP (0): --- END INTERFACE LIST ---
[2014-Nov-26 15:52:20] RDP (0): correlation id: 3bea4411-4b23-c197-9b52-63f948a10000
[2014-Nov-26 15:52:20] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Nov-26 15:52:25] RDP (0): Exception caught: Exception in file '../../librdpclient/asiosocketendpoint.cpp' at line 521
User Message : Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote
PC, and then try again.
[2014-Nov-26 15:52:25] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Nov-26 15:52:25] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Nov-26 15:52:25] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Nov-26 15:52:25] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Nov-26 15:52:25] RDP (0): lo0 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Nov-26 15:52:25] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Nov-26 15:52:25] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:25] RDP (0): gif0 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): stf0 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): en0 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): en1 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): en1 af=30 (AF_INET6) addr=fe80::1240:f3ff:fe97:e0b2%en1 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:25] RDP (0): en1 af=30 (AF_INET6) addr=2605:e000:63c2:f800:1240:f3ff:fe97:e0b2 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:25] RDP (0): en1 af=30 (AF_INET6) addr=2605:e000:63c2:f800:d111:af1b:b193:8d4e netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:25] RDP (0): en1 af=2 (AF_INET) addr=192.168.0.5 netmask=255.255.255.0
[2014-Nov-26 15:52:25] RDP (0): fw0 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): en2 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): p2p0 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): bridge0 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): utun0 af=18 addr= netmask=
[2014-Nov-26 15:52:25] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::ec38:250a:2a5d:3618%utun0 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:25] RDP (0): utun0 af=30 (AF_INET6) addr=fd68:4c46:7658:e98e:ec38:250a:2a5d:3618 netmask=ffff:ffff:ffff:ffff::
[2014-Nov-26 15:52:25] RDP (0): --- END INTERFACE LIST ---
[2014-Nov-26 15:52:26] RDP (0): correlation id: 509122b5-d9b1-60f0-a0ac-b75a8dc20000
[2014-Nov-26 15:52:26] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Nov-26 15:52:26] RDP (0): Resolved 'gato.gibbscam.com' to '12.167.61.35' using NameResolveMethod_DNS(1)
[2014-Nov-26 15:52:26] RDP (0): Resolved 'gato.gibbscam.com' to '12.167.61.35' using NameResolveMethod_DNS(1)
[2014-Nov-26 15:52:26] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
[2014-Nov-26 15:52:27] RDP (0): Protocol state changed to: ProtocolConnectingRDP(3)
[2014-Nov-26 15:52:27] RDP (0): Protocol state changed to: ProtocolInactive(4)
[2014-Nov-26 15:52:28] RDP (0): Server supports RAIL
[2014-Nov-26 15:52:28] RDP (0): Protocol state changed to: ProtocolActive(5)
[2014-Nov-26 15:52:29] RDP (0): Server hides cursor
[2014-Nov-26 15:52:31] RDP (0): Server shows cursor
[2014-Nov-26 15:52:35] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Nov-26 15:52:35] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Nov-26 15:52:35] RDP (0): ------ END ACTIVE CONNECTION ------
Any suggestions on what I can ask my IT department to change on the server so I can connect would be greatly appreciated.Hi Jeremy,
Thank you for posting in Windows Server Forum.
From the error and other description it seems that there is some misconfiguration with setup. You need to provide the FQDN name of the server as might server name is not resolving its name properly and so facing issue. As seems from below details:
[2014-Nov-26 15:52:20] RDP (0): Final rdp configuration used:gatewayhostname:s:gato.gibbscam.com
screen mode id:i:0
use multimon:i:1
session bpp:i:24
full address:s:dev-JeremyS2.gibbs.local
Configuration used and full address name both appears different so please verify configuration accordingly.
Please check the DNS record, check certificate whether it match FQDN name of the server with certificate name, also try to check to connect with IP address and see what result you can find.
You can follow below guide to configure RD Gateway and after that verify the result.
1. Deploying Remote Desktop Gateway RDS 2012
2. How To Work with RD Gateway in Windows Server 2012
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support -
My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.
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It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation. -
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"Remove Cookies" from sites causing problems:
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Why does it say in the Firefox Safe Mode article that all of the changes are temporary while in Safe Mode, then later it says "Note: The following changes cannot be undone."?
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To be clear:
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Hope this helps. -
I attempted to open a new window from the Firefox icon but nothing happens. I then went on browsing and closed Firefox but was later unable to open it. I checked processes and it was already running but there was no window displayed. I am running Windows 7 Professional.
This is repeated any time I already have the browser open and wish to open a second instance.'''<u>Open a second window (not a second tab, that is different) when Firefox is already running and displayed on the monitor</u>'''
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*'''''If using the Menu Bar''''': File > New Window
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#Stop the Firefox process:
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#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
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#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
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#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
Hi
XP sp3 4gb ram
Firefox 6.0.2
Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.
If i click a download link on a web page, Firefox freezes the instant I click the link
...but Firefox does not freeze if I click a web link on a web page or page navigation link.
If i go to the Menu bar > Tools > Options, Firefox freezes the instant I select Options from the Tools menu.
...but Firefox does not freeze if select any other item from the Tools menu.
If I go to the Menu bar > File, Firefox instantly freezes the instant I select either "Save Page as..." or "Open file..."
...but Firefox does not freeze if I select any other option from the File menu such as: New Tab, New Window, Send Link, page Setup, Print, Exit etc
If I go the Menu Bar > Bookmarks > Show all Bookmarks > Import and Backup, Firefox instantly freezes the second I select "Import" or "Export"
... but Firefox does not freeze if I select any other command in the Bookmarks sub menus, nor does it freeze if I back out of the menu entirely.
Same as above for History if I select "Import" or "Export"
...so I have isolated the problem to a limited number of commands in Firefox that cause Firefox to freeze... described above. Everything else in Firefox works fine.
HERE IS A SUMMARY OF WHAT CAUSES THE FREEZING:
• Clicking a download link on a webpage
• Going to the Menu Bar > File and selecting "save as" or "Open File"
• Going to the Menu bar > Tools and selecting Options.
• Going to Bookmarks > Show all Bookmarks > Import and Backup and selecting either "Import" or "Export"
• Same as above for History if I select "Import" or "Export"
Everything else in Firefox works fine. I went through every menu command and checked for freezes. Only the commands I mentioned above cause the freezing.
I tried the following to try to fix it:
• Reset my modem and router (Problem still exists)
• Uninstalled FF. Deleted folders, profiles (Downloads.sqlite), Registry entries. Reinstalled. (Problem still exists)
• Restarted FF in Firefox safe mode. (Problem still exists)
• Restarted in Windows Safe mode and then started FF in Firefox safe mode (Problem still exists)
• Disabled Window firewall. Disabled ZoneAlarm firewall, Shutdown ZoneAlarm firewall. Set Internel Options to default settings. (Problem still exists)
• I reset the config option: browser.download.manager.scanWhenDone to false
What does work?
• Firefox does not crash when I click a link an go a website, navigate a page, use a menu item command.
• Firefox works fine on my other computer.
• Internet Explorer works fine on the computer that Firefox is having a problem on.
• My other applications work fine on the computer that Firefox is having a problem on.
I want to add that, I just overcame the XP Recovery Virus by following a post that suggested running the following software to fix the virus. Everything seems back to normal except Firefox.
The software I ran to fix the problem are listed below:
• malwarebytes
• superantispyware
• ccleaner
• combofix.
• smart defrag
• then load a good anti-virus. (I ran Zone Alarm virus scan)Hi.
This is about a question you posted to the Firefox Support forum three months ago (I'm sorry you never got an answer).
Did you ever fix the problem where Firefox freezes or hangs, when clicking a download link or using (File menu) "save as" or "open file"? Or when going to the Firefox (Tools) menu and clicking Options ? Or trying to Import or Export bookmarks?
I found this thread searching for a solution for someone on MozillaZine's support forum who's having a similar issue. See this thread: (maybe something he's tried that didn't work for him will work for you?)
http://forums.mozillazine.org/viewtopic.php?f=38&t=2382953&start=15
<br>Cannot download or click tools -> options -
How do I enable an add-on in Firefox safe mode?
So recently I have had a problem with Firefox crashing all the time and found out it was an add-on that was causing the problem.
I have tried opening Firefox in safe-mode to disable add-ons but they are already disabled, so I want to know how to enable an add-on and then to permanently disable it so Firefox will open normally again. . .
I have already tried to permanently disable all add-ons by using the Firefox options box but nothing happens after I click on the 'make changes and restart firefox' button. After I click it nothing happens and it remains frozen. ([https://support.mozilla.com/en-US/kb/Safe%20Mode Safe mode Window])
So to make things short, how do I enable an add-on in Firefox safe mode?In Firefox 4 and later [http://kb.mozillazine.org/Safe_mode Safe mode] disables extensions and also disables hardware acceleration.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver.
You should still see a Disable button or Enable button (if you disabled them all) in the extension Manager (Tools > Add-ons > Extensions) if you start Firefox in Save mode.
*https://support.mozilla.com/kb/Safe+Mode -
Firefox Safe mode has taken over my computer, how do I turn it off?
Something called Firefox Safe mode has taken over my computer, how do I turn it off?
Saw this advice in another thread:
Try turning it off and on again. Failing that try holding the home button and power button untill the device turns off. Then turn it back on again -
When I right click to open in new tab, the new tab will open but the page is blank. I have tried it in Firefox Safe Mode & with Add Ons Disabled, still doesn't work.
Hi UKBlue,
Is your new tab page set to about:blank? You can change this from the about:config page or you can restore defaults by resetting Firefox.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
Firefox is already running, but is not responding, and neither is Firefox Safe Mode.
Hi.
When ever I try and open Firefox, it says,
''Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.''
I tried restarting my computer, updating to the latest plugins using the Firefox Plugin Check (which is really convenient) and I even tried uninstalling Firefox and getting the new Firefox 4. However, nothing worked.
I searched for the problem on this site and it told me to run Firefox Safe Mode. I right clicked my Firefox icon and when I clicked Firefox Safe Mode, the same dialog came up and causing not even Firefox Safe Mode to run. No other Firefox window is open and task manager is informing me that no other Firefox application is running.
Thank you for reading this. Firefox is my favorite web browser and I really do not want to switch to something else.I upgraded to 4.0b4 Beta 2 days ago and I have had no crashes, no failure to close and all of the Java script problems have vanished.
Normally I'd not advise people to rush out and try beta versions but this one seems more stable than the official release! -
This also happened in Windows XP which I was using until recently.
The Yahoo mail menu is there but the Firefox menu is on top of it. I tried Firefox safe mode with everything disabled and the problem still happened. I tried Yahoo mail in IE 9 and the right mouse button works correctly.Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).<br />
If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.<br />
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.<br /> -
after the install upgrade my imac wont load anymore i tried to do a safe mode load and wehn i do at the end of it it tells me that i have a "systemShutdown false" what does this mean
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.
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