Why does my bank website load in an old XP machine with 15.0.1 and will not load on win7 now, after I upgraded to 17.0.1

Question

I upgraded to 17.0.1 on a Win7 machine and now I can't access my bank website. I checked to see if the website was available on my old XP machine with 15.0.1 and I had no problem getting on my bank website. I tried again with my new machine, and I can't even get to the site, much less the sign in page.
There are now a number of websites that I can no longer access, I get an "Unable to connect" page. I didn't have this problem BEFORE I upgraded to 17.0.1. And, something else is weird, when I do a google search, I usually can't click on the first link in the search results in 17.0.1, and sometimes other links.
Linda

Answer 1

Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked