Why i always failed to buy gems for my clash of clans? im using visa by bank danamon indonesia,and using google mail for my apple id,how to buy it ? please tell me

after i clicked the sacks of gem,it ask to confirm your in-app purchase,then i choose buy,
then finnaly it appears "Your purchase could not be completed,for assistance ,contact iTunes suport at www.apple.com/support/itunes/ww/.
please help me idont understand

I'm not sure what you don't understand, but if you are getting a message to contact iTunes Support then that s what you need to do (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT1491 I cannot but gems in my clash of clans game using itunes card in my apple ID. I already redeemed my card

    Hello,
    I cannot buy gems in my clash of clans game using redeemed I tunes card. I still have 30 dollars. When I try to buy gems, is says "YOUR PURCHASE CANNOT BE COMPLETED" I already done this before and it was okay. I was able to buy gems. Now, I cannot buy gems. Please fix this.

    we can not fix anything for you, as we are just users of Apple products like you.  Contact iTunes support for further assistance.http://www.apple.com/support/itunes/contact/

  • HT3702 Why i can not buy gems in game clash of clans by my credit card

    Why i can not by the gems in game clash of clan by my credit card

    What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Why is always cheaper to buy songs from HMV than from iTunes Store?

    I really wish to know the reason why is always cheaper to buy the whole CD from HMV than downloading from iTunes Store.
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    "PS: in this world, nobody do something without making profits. Apple do make a good money with iTunes Store.
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  • TS1292 i can't buy gem in a clash of clans!!!!! why?!

    i can't buy gem in a clash of clans!!!!! why?!

    What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If you are having a different problem then some info as to what happens would help.

  • I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?

    I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1918 I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

    I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forum we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Please help me I can't buy gems at game clash of clan

    Please help me I can't buy gems at game clash of clan,but I can buy another game,the message when I buy gems "your purchase could not be completed",
    thank you for your help

    What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Hey Apple I want to buy my first time there and do it and do not remember the security question that I want to. Please tell us what they can do.

    Hey Apple
    I want to buy my first time there and do it and do not remember the security question that I want to.
    Please tell us what they can do.

    Welcome to the user to User Technical Support Forum provided by Apple
    Houshiar wrote:
    do not remember the security question
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • I need to know the multitude of reason why my iPhone 5s would prompt me for my Apple ID password. Please help.

    I need to know the multitude of reason why my iPhone 5s would prompt me for my Apple ID password.
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    My iPhone 5s did the same thing yesterday. I have iCloud backup turned on in Settings > iCloud > Storage & Backup and that means it will automatically do a backup when the phone is plugged in, locked and connected to wi-fi. I had it charging and when I returned it was asking for the password and the prompt did identify that it was requesting it for the iCloud backup (something you may not have noticed if you didn't look closely).
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  • HT1918 I tried to sign for Course Manager and I am from Taiwan cannot use it why? its horrible it should be international here in Taiwan everybody also uses English too.. Apple should understand it very well.

    I tried to sign for Course Manager and I am from Taiwan cannot use it why? its horrible it should be international here in Taiwan everybody also uses English too.. Apple should understand it very well.  Can anybody guide how can I do or sign inot Course Manager as I am an English teacher here in Taiwan and not able to access the software or Apps because its says TAIWAN NOT AVAILABLE I THINK ITS NOT FAIR AT ALL AFTER SPENDING SO MUCH MONEY ON MY NEW IPAD 64GB

    Licensing restrictions or issues.

  • HT4009 Purchasing gems on the clash of clans game.  It tells me to contact customer support   This happens a lot  and support takes the block off my account  and everything works fine. Looking forward to y'all resolving my issue   Ryan Hinger

    Purchasing gems on the clash of clans game.  It tells me to contact customer support   This happens a lot  and support takes the block off my account  and everything works fine. Looking forward to y'all resolving my issue   Ryan Hinger

    If you are getting a message to contact iTunes support then only they can help you (these are user-to-user forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • TS1702 Hi, I can not purchase gems in app Clash of clan, Help me please

    Hi
    My name is Tung, I from Vietnam. I used visa card of Agribank and it is my card, my idevice is new iPad
    I buy app of appstore on my ipad  no problem but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    I hoped that your reply will arrive soon and my problem can be fixed by you or you can guide me how to fix it.
    Thanks  and sorry for my English so bad

    o0aime0o wrote:
    ... but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Cannot purchase of gem in my clash of clan.

    Cannot purchase of gem in my clash of clan. Please help.

    First, you need to provide more information. What happens when you try this? What error message do you get? Have you tried to contact iTunes support for purchase problems?

  • I'm using iphone 5 but its camera is not properly working. all the images i'm clicking are of dimension 600X800 and the size of the image is just 60-70 kb. now please tell me how to increase the dimension of images and its size.

    i'm using iphone 5 but its camera is not properly working. all the images i'm clicking are of dimension 600X800 and the size of the image is just 60-70 kb. now please tell me how to increase the dimension of images and its size.

    ''rojere [[#question-1055991|said]]''
    <blockquote>
    i try to keep my thumb palms off the mouse pad when i am typing but every now and then my screen resizes larger or smaller until i take my left palm off the keyboard base its only when my left palm is resting on the base next to the touch pad. i type pretty fast so it gets annoying and yes it also jumps screens or reverts back to previous message and i have to choose ctrl z to undo and get back to my message i was typing... it also switches tabs on me as well... not sure why my palm being on the left of the keypad on the base should effect anything but it does after a while. and i have to stop what i am doing...and go to the firefox menu and change the screen size back down to 100% sometimes it goes up to 200-300 other times it goes down to 70-80% i find it annoying i i wish there was a way to turn off the screen resize in the setup panel. if its just left to be 100% i am happy with that... i don't need it to be bigger or smaller... there should be a way to LOCK it down... i understand that there are people out there with eye problems and needs to have the screen size increase using the + or - but there should be a lock so it just stays no matter what is happening on my keypad or touch pad or base of the pad... that screen size will not increase or decrease. unless i turn off the lock... perhaps this is something they can implement in the next version or do a quick update of the browser
    </blockquote>
    sorry that is all greek to me thanks for attempting to explain what you were trying to explain sorry i just not tech person to be able to understand or where to begin ... have good day and thanks for again trying

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