Why I can't purchased on iTunes Store I mean subscribe or renew my subscription

Why I can't purchased again on Smule it says contact iTunes support

We are fellow users here on these forums, we won't know why you are getting the mess. You can contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Why I can't connect to iTunes store

    Every time I try to update something in my iPad can't connect to iTunes store. I key in all my passwords and change my passwords is still not working. Any reason why is message always show up.

    Kevin,
    We've all been there before. Fortunately, there are some steps we can take to troubleshoot. First off, let's verify that you can connect to the internet from your iPad in the first place:
    Open Safari and type www.apple.com. Does the website load? If not, go to Settings>Wi-Fi and select your preferred network. If you prefer to use 3G or 4G data, make sure you've connected that instead. Try bringing up Safari again and verifying the website loads. If not, you'll need to contact AppleCare Support for further troubleshooting.
    If you're able to connect to the Internet, but are unable to connect to the iTunes Store, make sure you can do the same from another device on the network (i.e. Computer, iPhone, iPod Touch, etc.) If no other device can access the iTunes Store, it could be a port setting or firewall issue with your network. However, if it's isolated to your iPad alone, the App might need reset. Try this:
    1. Log out of your account by going to Settings>Store
    2. Quit the iTunes Multitasking Session by rapidly double-pressing the Home button, holding your finger down on the iTunes icon until it giggles, then selecting the red minus sign. Press the Home button again to return to the home screen.
    3. Go back into the Store (Settings>Store) and sign back into your Account.
    4. Bring up iTunes and attempt your purchase again.
    If none of these steps help, I would contact AppleCare directly as it could be a software defect that iTunes support could cure. Calling AppleCare first would allow them to determine if there aren't any hardware defects, prior to forwarding your case to iTunes support. -They are very fast in resolving any issues and I've had nothing but good experiences with them in the past.
    I truly hope this helps! Good luck!

  • I can't purchase in iTunes store

    how I can purchase iTunes store games

    Do you have a valid credit card or a iTunes gift card link to your Apple ID?
    Are you downloading the apps in your country App Store?

  • Why won't book purchased from iTunes store completely download?

    I pre-ordered the new Steve Jobs bio.  I ordered it off of my laptop.  I start reading it and notice Chapter 1 is missing.  I delete the book from my iPad, sync the iPad to the laptop, same problem.  I delete the book from my laptop and iPad.  I reorder a brand new book.  Same problem.  No chapter 1.  Any ideas on how to solve this?

    Hi ArwynWales,
    Thanks for visiting Apple Support Communities.
    If you've noticed that iTunes Store purchases aren't downloading, the steps in this article may help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    All the best,
    Jeremy

  • Why I can't access to iTunes stores by using the latest version of iTunes?

    I tried many times, even I uninstall and reinstall it, but I still can't. BTW, I'm using Win7, previous version of iTunes works fine to me. Now, I can't backup my iPad 2 at all! Seek for help, anyone? Thank you so much!

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • My Itunes card still has a balance but I can't purchase from Itunes store

    I recently rcvd an Ipod touch as a gift, and a $25 gift card. I downloaded some music and had approx $12 left on the card. When I try to purchase more songs, it doesn't accept my gift card balance and will not let me purchase. Need help please.

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1222 Why I can't access my iTunes store despite the fact I have already registered !!!!

    Few things I need to understand before I can use my iTunes and app store!!!

    Try resetting your Apple ID password >  Apple - My Apple ID

  • HT204053 Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create new ID? But I still have my old e-mail address, will it valid?

    Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create a new ID? But I still have my old e-mail address, will it valid as a new ID?

    Welcome to the Apple Support Communities
    You can only purchase content on the Kazakhstani store because you created your Apple ID on that country. To change the country, see "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US

  • When trying to download apps recieve message stating can not connect to itunes store..why?

    When trying to download an app, I get the "can not connect to itunes store" in spite of   being signed in. What is blocking this? 

    You will need to contact iTunes Support, which you can do so via this link and ask them why the message is appearing (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

    I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

    If you are getting a message to contact iTunes Support when you try to buy them then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem when you try to buy them ... ?

  • I accidentally deleted my music library from my old Mac and now I have a new Mac. Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?

    Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?
    Im so devastated and desperate to get my music back.
    I deleted my User Account from the old Laptop

    Unless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library.  Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists.  Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
    FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
    Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
    In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past.

  • HT1689 Why do I keep getting unable to purchase from iTunes Store try again later ?

    Why do I keep getting unable to purchase from iTunes Store try again later ?

    Hi Nanas12,
    Thanks for visiting Apple Support Communities.
    If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jeremy

  • HT4623 Why do I keeping  "unable to purchase from iTunes Store now try later"

    Why do I keeping  "unable to purchase from iTunes Store now try later"

    Hi Nanas12,
    When troubleshooting iTunes Store connection issues, the following articles provide the best information:
    First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    - Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
              Note: Time Zone may list another city in your time zone.
    - Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    - Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
              Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    - Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
    - Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    - Try resetting (turning off and then on again) your Wi-Fi router.
    - If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

    I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

    Delete the broken links in iTunes then look at your purchased list to redownload.
    If this happened because you were deleting files from the iTunes folder in Finder, don't.  You have to let iTunes do all the deleting and moving or you will end up with broken links.

  • How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    By using one of third-party programs discussed in this previous discussion:
    Best iPod to PC

Maybe you are looking for

  • Various problems since Mavericks update

    Since doing the Mavericks update a few days ago, I'm having a few issues with seemingly unrelated programs. 1) Quicksilver Works perfectly except for the triggers (shortcuts) that act on selected text. Eg normally I could select the word 'text' in th

  • Is there a quicktime version before 7.0 that is downloadable

    I have accidentally removed my Quicktime from my add/remove programs and I didn't realize that I need this to open up itunes. Now, as I am trying to download it back, the only version that I find is quicktime 7.0 which requires windows xp or vista, w

  • SRM confirmation number  - R/3 material document

    Hi all, I'd want to know if I can find in a R/3 table the SRM material confirmation. Example: I created a SRM material confirmation 9000279101. In R/3 the system created material document 1000000013 associated to  SRM confirmation 9000279101. Can I f

  • HT4859 how do i restore to a previous icloud backup

    How do I restore to a previous icloud backup.  I lost a lot of photos when I did the ios 5 update.

  • Can I buy MuVo TX FM with Firmware 1.18.02 pre-load

    I bought the MuVo TX FM 52 MB model last year and loved it: I upgraded the firmware to Version .5 with no problems. I gave it to my dad as a gift (and he loves it), and now I want another one, this time the GB model. Is there any way I could just buy