Why is it impossible to get a straight answer from...

Ok so they have finally pulled the plug on 'some equipment' that screwed up the internet for anyone using BT Internet for the past week. Why can't they give us a detailed honest incident report? Are they hiding something?
Simply stating they removed some faulty equipment doen't tell us anything. Was it replaced, was it fixed or just removed?
What was this equipment and if removing it fixed the problem, why was it installed?
Its like trying to get blood out of a stone with BT, are they now owned by GCHQ?

Why does it matter what the problem was or what the fix was. Why would you expect any company to tell you what it was? If a water pipe burst all you would be told is that a pipe burst and it was fixed. Not what type of pipe or diameter of pipe or what it was made of or connected to etc etc. 
Would it make any difference to the end result if you knew what the "piece of equipment" was or what the fix was. By knowing would YOU be able to either have prevented it happening or prevent it in the future. All you really need to know is whether or not it is fixed. 
The way you are going on about it, no doubt BT had something to do with the JFK and the grassy knoll.

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    1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
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    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
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    ☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    ☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
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    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
    The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
    Software from an untrustworthy source
    ☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
    ☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
    ☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
    ☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
    Software that is plainly illegal or does something illegal
    ☞ High-priced commercial software such as Photoshop is "cracked" or "free."
    ☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
    Conditional or unsolicited offers from strangers
    ☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    ☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
    ☞ You win a prize in a contest you never entered.
    ☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
    ☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
    ☞ Anything online that you would expect to pay for is "free."
    Unexpected events
    ☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
    ☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
    ☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    ☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
    I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
    Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
    7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
    Why shouldn't you use commercial AV products?
    ☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
    ☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    ☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
    ☞ Most importantly, a false sense of security is dangerous.
    8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
    Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
    London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
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    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

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    Where is my phone? I ordered the iphone 6 on the phone with a Verizon rep and had a del. date of Oct 7. Ordered on release date, Sept 19.
    Every time I call, since there is no notice whatsoever in my bill or account that this happened, its a different story each time, but no tracking number, no confirmation email that it is shipped. It should have been shipped days ago!
    I have the email with the confirmation number and completed order with details from Sept 19. in an email. Verizon account: Zippo.  Others have gotten the phone early and ordered when I did. What is going on? I'm fed up with this and about to just withdrawal the order. This was supposed to be my first smart phone, and should not be aggravating. IF Verizon would be smart enough to recognize that, I'd be a new smart phone customer. I've been with the company 13 years! Supposedly "qualified" for their "loyalty customer" plan even. Never thought I would have this many company reps say either vague or outright stupid things like it was shipped only to find out they were reading the order for the case for the non-delivered phone. I can read the information correctly, but the people paid to do this can't?  I mean, it is their job to accurately read an order, isn't it? I call every week or twice this past wk since I expected a confirmation email on shipping. What is going on? I'm positive they messed up my order and won't admit it so I won't get the order. I'm bowing out if that is the case.

        I know how important it is for you to confirm your new phone is on the way, waitingstill. We definitely don't want to see you leave! I sent you a private message. Please check your inbox here in the forums to reply with the details I'll need to ensure your phone is on the way.
    JenniferH_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Why can I no longer get the comment section from my favorite Blog?

    I have not been able to get the comment section of my favorite Blog. When I click on to go to the page all I get is a white blank page. This has been the case for over a month.

    delete the account and re-add it.

  • Will this work? I can't seem to get a straight answer.

    Ok, So I am probably buying my friends Iphone and I have a question.
    I currently have a regular phone with a 3G SIM card (no data plan at all, in fact if it makes a difference I am on a Familytalk plan)
    Anyway, since it is a 3G sim card, will it work in an Iphone without having to buy any Iphone Data plan as long as I don't use Edge/3G?
    The reason I ask is because I really want to stay on Apple's good side and I dont want to... well I'm not going to say the bad word on the Apple Forums, but it rhymes with Shmailbreak.

    I have used my iPhone with my wife's SIM card from her Samsung with no data plan.
    BUT
    At some point AT&T will notice you are using an iphone without a data plan and make you pay for it. There is no way around it. Even if you go around apple, it doesn't change the fact, that if you use AT&T and an iPhone, at some point they will force you to have a dataplan.
    There may even be something in the TOS that will let them back charge you as it is very clear that an iPhone requires a data plan on AT&T.

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