Windows 2008 R2 - Printer "Offline" SNMP issue.

The issue:
Not unique from what I have read in these forums and elsewhere around the globe.  But essentially, I have printers that go "offline" and only come back into life if I disable SNMP per printer port and therefore lose any "real" status messages.
Some Environmental Information:
- The printers and the print server are on the same logical subnet
- There is no filtering/Firewall between the printers and the print server and not relevant given they are on the same logical subnet.
- The firewall is disabled on the Print Server
- The SNMP community string(s) configured on the printer matches that of the print server port
- The manufacturing model of the printer varies.  Various print vendor makes and models, of the 5-6 affected devices, all of them are different.
The following information relates to the newest printer a Ricoh Aficio MP C4501, manufactured and released in 2011 which is one of the models that has the issue
- The Printer's NIC firmware is up to date (applied myself as I work for this particular print vendor) and is fully compliant with SNMP V1, V2 and V3 and supports all relevant MIBs
- When the issue occurs, I can access the printer's web configuration page
- When the issue occurs, I can ping the printer device showing "offline" on the print server
- When the issue occurs, I can interrogate the printer device using an SNMP browser (many different types) on SNMP V1, V2 and V3 without issue
- When the issue occurs, I can monitor the device and get detailed status updates using SNMP V1, V2 and V3 in the print vendors own device management application as well as Spiceworks without issue
Note:
I am quite confident that there is not a communication issue with SNMP to/from the device.
I am quite confident that there is not an issue with the printers NIC in terms of firmware
I can get around this by disabling SNMP per port, but this is _NOT_ a fix because "actual" status' other than "online" are never reported.
Summary:
I'm going out on a limb here and suspecting that the root cause is not the device, firmware or print driver, but in fact something within Windows Server Print Subsystem.  To that end and given there has been a huge amount of discussion on this issue,
is there any progress or even acknowledgement that this _MIGHT_ be a problem that Microsoft need to address?
--------------------------- ASE, CNE, CCNP, CLP, MCSE --------------------------

Hi Alan,
Lately I experienced this "printer-offline-problem" on my
Windows Server 2008 R2 Standard, Service Pack 1 . I found this thread on the internet and probably tried out everthing mentioned here. But nothing helped in my case. When I deleted and recreated this printer, it was in status Ready and was working as
long there was no restart of the print spooler service. Then it switched to offline and stopped working.
So I did open a support case at Microsoft as recommended by you.
It didn't help to install the latest hot fixes or to delete third party language monitors from the registry. What did help, I found out two weeks ago and I want to share it here for other people having the same problem.
1. Delete the "Offline"-printer and its port.
2. Search the Registry for the printer name. You might find these keys:
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Hardware Profiles\0001\System\CurrentControlSet\Control\Print\Printers\***problemprinter***]
"PrinterOnLine"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Hardware Profiles\Current\System\CurrentControlSet\Control\Print\Printers\***problemprinter***]"PrinterOnLine"=dword:00000000
3. Recreate this printer - done!
4. Test it by restarting the print spooler service - if you like.
If you cannot delete the printer, because you don't want to lose the print jobs in the queue, try to find the above mentioned registry keys and delete them. Then restart the print spooler service. The printer will
switch to Ready and start printing.
Microsoft then confirmed they have comparable cases like this in their database, but no information why there are these registry keys and why they arouse this problem.

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