Windows 7/Acrobat Activation Issue

Markgerlac- I had the same issue you did, and, unfortunately, your thread is locked. I do not believe this is a Windows 7 issue, but sloppy Adobe coding.
Apparently, if you install Creative Suite on a new box (I just build one over the weekend), and reinstall Creative Suite, you need to be sure that the first program you open is NOT ACROBAT PROFESSIONAL. If it is, the solution is to uninstall the suite, reinstall, and make sure that you open Photoshop, InDesign, Illustrator, etc, first.
I am an hour into the uninstall, after spending much time on the phone with a Mumbai tech support person who I don't think knows how to turn on a computer. FInally hung up, tried again, and got someone who seemed up on the topic.
I had a three day experience installing CS3, and no problem with the initial install of CS4. How silly of me to think Adobe actually cleaned up their install coding.
Dan Clements
Message was edited by: danclem/typo

A few interesting twists, but this fix works.
Also, I should say that CS4 rocks with the new Intel eight quad chip and Windows 7. Unbelievable. Even had some Apple friends thinking about switching. I just wish Adobe would clean up its install code.
Dan Clements
[signature deleted by host]

Similar Messages

Adobe Acrobat Activation Issue

Scenario:
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Did you do a Custom installation of CS3 (not attempting to install Acrobat over Acrobat 3D?)? If not then it might have made a mess the Acrobat activation component. I think you're probably on the correct path in doing the uninstall. You may want to use the cleanup script. Then reinstall Acrobat 3D and do a custom installation of CS3.
Sabian

Download issue when Windows 7 Pro joins a Windows Server 2008 Active Directory

Hi,
I purchased 2 new Dell OptiPlex 3010 desktop computers that came with Windows 7 Professional operating system with SP1.
There were no Microsoft updates installed yet. After I added one of these Dell computers to the Windows Server 2008 Active Directory, I was not able to download several items.
Below are several examples:
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2) I downloaded the Adobe Reader installation file. This file is not the full installation of Adobe Reader; it is more of a file where you execute it and it will download the full installation from the Internet like from their Adobe web
site. So when I executed this installation file, it hung at the downloading part and then it will error out with a “Actionlist Not Found” message.
Note: If I have the full Adobe Reader installation file then I am able to install it on this computer with no problems.
3) I installed Microsoft Office 2010 Standard version on this computer.
I configured Microsoft Outlook to retrieve emails from my email provider (pop and smtp settings).
After configuring Microsoft Outlook, I was able to send emails through Microsoft Outlook successfully (and very quickly), but he was unable to retrieve my emails. The progress bar for the Receiving in the "Outlook Send/Receive Progress" box
shows no progress. The Progress bar is not moving. There is a message at the bottom of Microsoft Outlook stating "Receiving message 1 of 6 (x.xx KB of x.xx MB)" and it is very slow. My new emails were not being retrieved at all.
I tried various pop and smtp servers that was available for my email provider, but all had the same effect.
4) I can access certain web sites (e.g.
www.yahoo.com, www.cnn.com) while I cannot access other web sites like
www.usatoday.com, my web hosting email site.
Note: I had a Dell computer with Windows XP Professional operating system and this computer does not have any of the above issues.
The above are only a few examples that I have experienced.
If I removed this Dell OptiPlex 3010 computer from the Windows Server 2008 Active Directory then I still experience the same issue.
So as another test, I setup the other new Dell OptiPlex 3010 with the same Windows 7 Professional OS with SP1.
This time, I did not join the Windows Server 2008 Active Directory and I was able to successfully download the full Norton installation files, download the full Adobe Reader installation files, download my emails from Microsoft Outlook 2010, etc.
But once I joined this computer to the Windows Server 2008 Active Directory then I am not able to download these files and emails at all.
It seems like there might be some group policy or a security setting that is preventing these downloads so I disabled the group policy on the Windows Server 2008 AD and Windows 7 Profession OS, but it didn’t resolve the issue.
I disabled all of the firewall programs on this Windows 7 Professional OS, but it still did not resolve the issue.
Since the Windows Server 2008 AD did not have DHCP installed, I installed DHCP and setup a scope.
Then configured the Windows 7 Professional OS to obtain an IP address, but it didn’t resolve the issue.
If I move this Windows 7 Professional computer to another network where it did not have any Active Directory; it just had a wireless router serving DHCP then everything works on the Windows 7 Pro computer.
Any ideas what is the root cause when a Windows 7 Professional computer join a Windows Server 2008 AD?
Thanks,
wl_tech

Hi,
Could you please tell some information for the AD environment and how it connect to the internet?
Regarding 3rd party installlers didn't work as expected, please also seek help in their offical website.
For outlook not receiving emails, could you please take a look in
Event Viewer and see if there are any special errors logged there?
And when trying to access the website like
www.usatoday.com, any special errors IE showed out?
Best regards
Michael Shao
TechNet Community Support

Windows 7 - Continuous redeployment time/activation issues

Hello,
I have about 9 classrooms that have from 10 to 25 computers in each along with 30 laptops for offsite use in which the software installed on them changes almost daily depending on what class is being taught. Currently we have been using Comodo Time Machine
on the laptops and previously on the desktops although we are using windows deployment server on the desktops now. My issue is that every time we reimage the systems we are running into activation issues. This system was put into place before I got here and
am trying to find the right direction to head into. It looks like the current windows deployment images sysprepped so that is why they are coming overdue right out of the gate. We do have licensing through the Microsoft Partner Network although im awaiting
access. Staying in the trial zone of the install is what they have been trying to do although the image was not properly configured and is out of date once its put on the system and the black screen comes up. Comodo is quick but lacks the ability to stay current
and only allows for a set amount of images due to space and can lack uniformity. A fast re-image speed would be beneficial but the speed of the deployment server has been working since I start it the day before for the next class. To me it seems like I should
fix the image on the deployment server and see where that takes me. Does anyone have any experience of this type of setup or know any other options?

Hi,
Based on my understanding, you want to auto activate the Windows during the deployment, right?
If yes, What's the type of your license?
If you have KMS server, you don't need do any thing.
If you have MAK license, you cannot set input the key in answer file to activate.
In addition, what the deployment tool did you use?
Karen Hu
TechNet Community Support

Adobe Acrobat 3d toolkit activation issue

I recently updated a user to CS3 Premium and the 3D toolkit was working fine until the install. The user opened up the 3D toolkit and the following error message was shown " Acrobat 3D must be activated to use #D toolkit". I checked 3D acrobat and the activation was grayed out. I contacted tech support and they directed me to Activation and then activation sent me back to Tech support. Tech support decided it was a activation patch issue so I went back to activation. Activation told me no patch available for 3D Acrobat. SO, I called tech support back and they told me ,IE7 issue and had to install the newest update. I installed and still have the same issue. Does anyone know what is causing this? and How can I fix the issue? I am in the process of uninstalling CS3 to get it back to where it was working for the user and then deal with this issue later. I do have the same issue with another user that doesn't use the 3D toolkit for now. Please, I am about to lose it.
Thanks,
John

Did you do a Custom installation of CS3 (not attempting to install Acrobat over Acrobat 3D?)? If not then it might have made a mess the Acrobat activation component. I think you're probably on the correct path in doing the uninstall. You may want to use the cleanup script. Then reinstall Acrobat 3D and do a custom installation of CS3.
Sabian

Windows activation issue

when we are updating windows it showing activated but after few restarts it's will not activated what we can do for this issue

Hi,
If you want to convert the VMware® virtual machine to Hyper-V please use the MVMC.
To download the MVMC.
Microsoft Virtual Machine Converter Solution Accelerator
http://www.microsoft.com/en-us/download/details.aspx?id=34591
Hope this helps.
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are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Acrobat Licensing Issue

My HD crashed, requiring me to perform a fresh reload of Windows.
Of course, in such a circumstance, I was unable to release my Acrobal 8 Standard license prior to the reload. Now I cannot activate my license. Some blather about too many activations. Calling the licensing tech support results in HOURS of waiting, while I listen to zen-like music. No answer!
From my reading on these boards, this is a common problem. Is there any way to get my license released so I can reactivate? I cannot sit on hold for eternity waiting for some tech support droid in india to answer the phone. Is this my only option?
What's with Adobe's Gestapo-like activation scheme? Even Microsoft's Office has more grace than this.

I called 866-772-3623. None of the stated options are correct, so don't press any buttons and you'll be considered a "rotary dial" caller.
Hopefully they'll answer while your still young.
You'll tell them that your HD crashed, making it impossible to release your license. The relicensing process is done "via telephone" so you'll need to select telephone as your activation option in Acrobat. Acrobat will display a long series of numbers, which you'll read to the tech on the phone, and he'll give you a long series of numbers in return to type in. Do this in real-time in case a number gets lost in translation.
I called at 7:45am Central Time, about 15 minutes before the advertised opening time. I waited 10 minutes and the process itself took 8 minutes. I had to register the software, which took the majority of the 8 minutes.
Calling in the evening is a complete waste of time. I was on hold for two hours yesterday before I said F it and hung up.
Microsoft activation, by comparison, is far far smarter. It knows if you are trying to reactivate the same computer and won't make you call in. They also give some grace if the prior activation was a long time ago. Adobe does neither of these things. Morons.
I actually used a pirated copy of Photoshop for a couple of years due to activation issues on my PURCHASED copy because I could never reach tech supp. I finally purcahsed an upgrade to CS2 which came with a new liecnse key so I'm legit once again.
It's pretty sad that one is forced to use pirated software because Adobe is so bloody indifferent toward their users.
Anyway, good luck with your activation.

Error with Windows 7 Pro Activating I get error: 0x8007010B

My Windows 7 was activated. Bud after a reboot i get de message that my 'Windows is not legitiem'. Now i can't activate or change my licence key. I get error: 0x8007010B.
I try: SLMGR.vbs /ato or slui.exe. Then i get the same error:0x8007010B (The directory name is not valid)
The software protection service is running!
suggestion. Thanks!

You need to post your question in the Windows Genuine forums. Read the directions below and follow along:
MGA
Diagnostic Report:
To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.
One
Issue Per Thread:
Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post
your issue in another person's thread).
It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.
New
to the Forums?
Note that if you are new to these forums, you may find that you are unable to post due to a restriction on the inclusion of links and pictures.
Simply delete the only lines that contain links - this will allow the remainder of the report to upload (and those lines are not generally
critical to the report anyhow)
Please do not read this sentence. Please ignore the previous sentence.

Windows 8 Laptop Boot Issue (and other related problems)

My Toshiba Satellite S855D-S5148 laptop was bought about a month ago, but it's been giving me issues for the last week.
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Upon trying to use my laptop, it said Windows was reconfiguring. Afterwards, I received an error message saying that Windows had to restart due to 'this problem,' though the problem was not specified. The error message included a list of file addresses that presumably contained a description of the problem, but I can't access the files because they don't show up when I search their addresses. They are .dmp and .xml files, respectively.
Is anyone familiar with this problem? I wish I could return the laptop but it's a couple of weeks shy of the return period (Staples has a measely 14-day return period, but I didn't think I'd have to use it). I don't want to go through the hassle of shipping it off to Toshiba for repairs. Would reformatting the laptop solve the problem? I wish I could attach the .dmp and .xml files to this post but I can't locate them. I'd try using the recovery disks, but they were recently destroyed in a flood.
Any comments, advice, and/or suggestions are very much welcome!

Happy to learn the hardware is fixed.
I was told they could not do so without the product key. ... Any ideas as to how I can get my product key?
Everybody should know by now that there is no product key for preinstalled Windows. The OEM has it locked into the motherboard.
As I've said over and over, recovery media will restore the hard disk to its original out-of-the-box contents. Windows will be activated.
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My itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

my itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help

Hello there, Staver13.
The following Knowledge Base article provides some assistance in troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
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Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
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Pedro.

Windows 8 not active after factory reset

I bought this laptop a year ago in US, with windows 8 and was upgradable to 8.1. I upgraded and was using 8.1, until 2 days before when system crashed. I was not able to perform a system restore, therefore did a factory reset. Now when the system boots or when i try to upgrade, its asking for an activation code which I dont have. I was in the assumption that the system restore version of windows should have a valid license key but its not the same in my case .
please advise.
Additional information: windows update are still working. not sure if this is helpful.
Thanks in advance for responding.

HI @Sasikaran ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that you have done a factory recovery and it is now asking for the activation code.
The code is stored in the bios and it should automatically pick it up .
Here is a link to Windows 8 Product Activation to assist you.
Here is another link to assist you with reupgrading to Windows 8.1
Updating Windows 8 to 8.1
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Adobe Activation Issue - Offline

Hi,
Am unable to activate my adobe XI pro; am being requested for request codes; how do I access them, kindly assist.

No I have a serial number for CLP 5.0 license program-education
acrobat professional 11.0 MLP AOO License F
Chantal Kamdem
Gestionnaire
Centre de Recherches en Cancérologie de Toulouse
UMR1037 INSERM-Université Toulouse III Paul Sabatier – ERL5294 CNRS
Oncopole Entrée C
2 avenue Hubert Curien
CS 53717
Batiment C, 1ème étage
31037 TOULOUSE CEDEX 1
[email protected]
Tél : 05 82 74 15 88
Le 05/12/2014 20:22, Sabian Zildjian a écrit :
>
Adobe Activation Issue - Offline
created by Sabian Zildjian
<https://forums.adobe.com/people/Sabian+Zildjian> in /Acrobat
Installation & Update Issues/ - View the full discussion
<https://forums.adobe.com/message/6989531#6989531>

Satellite L350D-12M - acrobat reader issue

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Hi
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Windows 8 not activating after factory reset

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Upgrade from Windows Server 2012 Active Directory to Windows Server 2012 R2 Active Directory

We are currently running Windows Server 2012 Active Directory and would like to upgrade to Windows Server 2012 R2 AD. Is it OK to just do an in-place upgrade, or is it advisable to build new domain controllers on R2? Are there any guides or articles anyone
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Hi Ginandtonic,
To upgrade DC(Domain Controller) from windows server 2012 to windows server 2012 r2, please refer to these articles:
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I hope this helps.
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Windows 7/Acrobat Activation Issue

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