Windows 7 desktop and windows 8 desktop connected to router
I have a windows 7 64 bit desktop and a 7510 e photosmart printer connected wireless, though the desktop is wired, I purchased a windows 8 desktop and connected it to my router and set up my email account and it did pick up my printer and could print but not scan or EFax, now I get a 1625 message and cannot print from it.
I tried to download the print and scan wizard from HP web site but my PC froze up.
Do i have to run the disc or set up a home group, not bothered about being able to E Fax or scan to email with it, just need it to print as it did before.
Also on my windows 7 I can log into HP connected and my printer shows up ok, when I press the icon on the printer for Eprint it shows my HP email address but when I press the Fax icon it says NOT CONNECTED TO ANY NETWORK. Cloud services set up a static IP address for me last year as each time we had a power outage I lost my connection to my printer. If anyone can help I would appreciate it.
This question was solved.
View Solution.
Emma22, welcome to the forum.
Here is the Win 8 driver for the printer. Installing them should correct your problem.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
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Let's confirm some situation:
Did you mean connect to Windows 7 from Windows 8.1 computer?
Did you mean the printer connect to another Windows 8 computer at home, and shared to that Windows 8.1 or the printer connect to that Windows 8.1 directly?
Firstly double check your settings:
1. Launch Remote Desktop Connection.
2. Click Options, and then click the Local Resources
tab.
3. Under Local devices and resources, select the Printers check box.
After that make sure that the proper printer driver version is installed on the remote computer.
Meanwhile, refer to this thread to check the port:
http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/win-7-remote-desktop-and-local-printing-not/544acb1b-a259-4170-bc05-2c6dbfd0ca05
Karen Hu
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