Windows 7 unable to connect to BT Home Hub 5 (Dong...

Just had BT Infinity and Home Hub 5 installed this weekend.
Whenever I try to connect using the wireless dongle it lets me input the password and then gives back the message 'Windows was unablle to connect to BTHUB5-W2HM'
Other wireless devices such as my phone and laptop will connect using their inbuilt wirelss and work quite happily but this message appears on my desktop pc and my laptop when I use the dongle, I did a clean install of Windows 7 and reinstalled the drivers that I downloaded off the BT Site but it didn't help.
So far I have tried taking off security from the hub, ipconfig /flushdns, some other random cmd.exe prompts people on other forums thought may help, reset the hub to factory settings.
When running ipconfig, it just gives back the response below.
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
The BT Dongle has power as it has a solid blue light on it. I tried it on a friends BT Hub 5 on his PC and it worked fine.
Not sure what to do now. BT sent a replacement out but it does the same thing.
Any help would be great!!
Cheers

Hi gregfin?
Sorry about the problems with your Hub 5 and Dongle 900.  Has the Hub or the Dongle been replaced? If it was the dongle can you try a factory reset of the Hub 5 to see if this helps? Post back here if you need any further help.
Thanks
Neil
BTCare Community Mod
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