Windows 8 lightroom installation failed
Hello,
The installation of the latest version of Lightroom 5.7 failed. The reason see below.
I tried to delete the folder in windows but I cannot delete them because I do not have enough rights. I tried to take over the ownership of the folder but that also doesnot work because the owner is not changeble.
Has someone an idea what to do?
Tjaard
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s)
----------- Payload: Adobe Photoshop Lightroom 5 5.7.0.0 Adobe_Lightroom_x64.msi_5.7 -----------
ERROR: Error 1303.The installer has insufficient privileges to access this directory: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7\Resources\CameraProfiles\Camera\Sony ILCE-5100. The installation cannot continue. Log on as an administrator or contact your system administrator.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1303.The installer has insufficient privileges to access this directory: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7\Resources\CameraProfiles\Camera\Sony ILCE-5100. The installation cannot continue. Log on as an administrator or contact your system administrator.
ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603
If you are logged on as an administrator you can use this solution to take control of the folder.
To take control of the folder that you cannot delete create a text file called “delete.bat” and add the following lines to it:
SET DIRECTORY_NAME="C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7\Resources\CameraProfiles\Camera\Sony ILCE-5100"
TAKEOWN /f %DIRECTORY_NAME% /r /d y
ICACLS %DIRECTORY_NAME% /grant administrators:F /t
PAUSE
You will need to change the directory path to match your requirements e.g. “C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7\Resources\CameraProfiles\Camera\Sony ILCE-5100y”if it is not correct.
Right click on the file “delete.bat” select “Run As Administrator” and you should now have full control of the directory and all sub directories meaning you can do what you wish with them.
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Process:
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Path:
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Identifier:
com.apple.InstallAssistant.MountainLion
Version:
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Build Info:
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App Item ID:
537386512
App External ID: 11486257
Code Type:
X86-64 (Native)
Parent Process: launchd [136]å
Date/Time:
2013-03-06 19:54:24.636 -0800
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
93880 sec
Crashes Since Last Report:
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Per-App Crashes Since Last Report: 7
Anonymous UUID:
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2 com.apple.CoreFoundation
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3 com.apple.CoreFoundation
0x00007fff86a53d8f CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox
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5 com.apple.HIToolbox
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6 com.apple.HIToolbox
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7 com.apple.AppKit
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9 com.apple.AppKit
0x00007fff83acd68f -[NSApplication run] + 395
10 com.apple.AppKit
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11 ...stallAssistant.MountainLion
0x00000001a8637e9c 0x1a8637000 + 3740
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x00007fff851e9c0a kevent + 10
1 libSystem.B.dylib
0x00007fff851ebadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib
0x00007fff851eb7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib
0x00007fff851eb2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib
0x00007fff851eac08 _pthread_wqthread + 353
5 libSystem.B.dylib
0x00007fff851eaaa5 start_wqthread + 13
Thread 2 Crashed: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib
0x00007fff852439ce __semwait_signal_nocancel + 10
1 libSystem.B.dylib
0x00007fff852438d0 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib
0x00007fff852a03ce usleep$NOCANCEL + 57
3 libSystem.B.dylib
0x00007fff852bfa00 abort + 93
4 libSystem.B.dylib
0x00007fff852ac9bc __pthread_markcancel + 0
5 liblangid.dylib
0x00007fff81aed563 _langid_env_create + 108
6 liblangid.dylib
0x00007fff81aed7b8 _langid_create_with_datapath_internal + 129
7 liblangid.dylib
0x00007fff81aed833 langid_identify_withbuf + 30
8 com.apple.CoreFoundation
0x00007fff86aaed20 __CFSTUnitWordSentenceLineSetString + 512
9 com.apple.CoreFoundation
0x00007fff86aae855 CFStringTokenizerCreate + 1125
10 com.apple.AppKit
0x00007fff83cad934 scoreOrthographyForParagraph + 229
11 com.apple.AppKit
0x00007fff83cac12d NSSpellCheckerCheckString + 2126
12 com.apple.AppKit
0x00007fff83cab85d -[NSTextCheckingOperation main] + 221
13 com.apple.Foundation
0x00007fff82859dd0 -[__NSOperationInternal start] + 681
14 com.apple.Foundation
0x00007fff82937bd5 ____NSOQSchedule_block_invoke_2 + 129
15 libSystem.B.dylib
0x00007fff8520cd64 _dispatch_call_block_and_release + 15
16 libSystem.B.dylib
0x00007fff851eb2d1 _dispatch_worker_thread2 + 239
17 libSystem.B.dylib
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18 libSystem.B.dylib
0x00007fff851eaaa5 start_wqthread + 13
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0x00007fff85214956 recvfrom + 10
1 com.apple.installframework
0x00007fff844c952c do_log_udp_listen + 304
2 libSystem.B.dylib
0x00007fff85209fd6 _pthread_start + 331
3 libSystem.B.dylib
0x00007fff85209e89 thread_start + 13
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0x00007fff851eaa2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff851eae3c _pthread_wqthread + 917
2 libSystem.B.dylib
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Thread 5:
0 libSystem.B.dylib
0x00007fff8520ba6a __semwait_signal + 10
1 libSystem.B.dylib
0x00007fff8520f881 _pthread_cond_wait + 1286
2 com.apple.CoreVideo
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3 com.apple.CoreVideo
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0x00007fff86a53d8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation
0x00007fff8286bb74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation
0x00007fff828b719a -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
6 ....InstallAssistant.IA.bundle
0x0000000100644298 SqrH_Peim + 32076
7 ....InstallAssistant.IA.bundle
0x0000000100619978 ReenableSystemIdleSleep + 15526
8 com.apple.Foundation
0x00007fff82831114 __NSThread__main__ + 1429
9 libSystem.B.dylib
0x00007fff85209fd6 _pthread_start + 331
10 libSystem.B.dylib
0x00007fff85209e89 thread_start + 13
Thread 7:
0 libSystem.B.dylib
0x00007fff851d0d7a mach_msg_trap + 10
1 libSystem.B.dylib
0x00007fff851d13ed mach_msg + 59
2 com.apple.CoreFoundation
0x00007fff86a54902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation
0x00007fff86a53d8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation
0x00007fff828b014f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation
0x00007fff82831114 __NSThread__main__ + 1429
6 libSystem.B.dylib
0x00007fff85209fd6 _pthread_start + 331
7 libSystem.B.dylib
0x00007fff85209e89 thread_start + 13
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib
0x00007fff85214932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation
0x00007fff86a76468 __CFSocketManager + 824
2 libSystem.B.dylib
0x00007fff85209fd6 _pthread_start + 331
3 libSystem.B.dylib
0x00007fff85209e89 thread_start + 13
Thread 9: JavaScriptCore::Marking
0 libSystem.B.dylib
0x00007fff8520ba6a __semwait_signal + 10
1 libSystem.B.dylib
0x00007fff8520f881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x00007fff88f6b28d JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore
0x00007fff88f6b4e0 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore
0x00007fff88f6b589 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libSystem.B.dylib
0x00007fff85209fd6 _pthread_start + 331
6 libSystem.B.dylib
0x00007fff85209e89 thread_start + 13
Thread 10: JavaScriptCore::BlockFree
0 libSystem.B.dylib
0x00007fff8520ba6a __semwait_signal + 10
1 libSystem.B.dylib
0x00007fff8520f881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x00007fff88cf4407 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore
0x00007fff88f73bcc JSC::Heap::blockFreeingThreadMain() + 300
4 com.apple.JavaScriptCore
0x00007fff88f73c09 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libSystem.B.dylib
0x00007fff85209fd6 _pthread_start + 331
6 libSystem.B.dylib
0x00007fff85209e89 thread_start + 13
Thread 11:
0 libSystem.B.dylib
0x00007fff851eaa2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff851eae3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff851eaaa5 start_wqthread + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x000000010037e1e0 rcx: 0x000000010037e198 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x000000010037e1d0 rsp: 0x000000010037e198
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x00007fff81aeda58 r14: 0x00007fff81aedab7 r15: 0x00007fff70994790
rip: 0x00007fff852439ce rfl: 0x0000000000000247 cr2: 0x00000000535a2000
Binary Images:
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0x7fff885befef com.apple.opengl 1.6.14 (1.6.14) <ECAE2D12-5BE3-46E7-6EE5-563B80B32A3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: Macmini4,1, BootROM MM41.0042.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.65f2
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: TOSHIBA _______, 298.09 GB
Serial ATA Device: HL-DT-STDVDRW _______
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52e, 0x06400000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0x06630000 / 6
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 2 -
My installation of Lightroom 5 on Windows 7 Desktop gives me an "Installation Failed - Learn More" after trying to install it on the apps page... how do I fix it so I can install Lightroom?
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
Lightroom 5.3 installation fails (Windows 8.1 x64)
I had Lightroom 5.2 installed. I ran LR 5.3 installation from Adobe CC applications to update it. Installation failed with the following in log file:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 -----------
ERROR: Install MSI payload failed with error: 1624 - Error applying transforms. Verify that the specified transform paths are valid.
MSI Error message:
ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624
I removed LR 5.2 from Windows Control Panel and tried to install 5.3 once again. Same error occures.
Is there a way to fix this issue?
PS I tried CC Cleaner but it doesn't list Lightroom for cleaningHi TohaToha,
Please refer : http://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html
If the system requirements meet with that of Lightroom, kindly try the below mentioned links
Links 1: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Links 2. http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
Thanks!
Atul Saini
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