Windows Error Reporting service connection failure

Question

For some reason unknown to me, the Windows Error Reporting service has now decided that it cannot send crash reports to Microsoft.
I get the above error when I try to "Check for a solution" from Review Problem Reports Dialog. "Trying again later"
does not work. I've tried several recommended "fixes" including scanning for corrupted system files, making sure the WER service is running, and, checking firewall issues. Sending crash reports used to work, so, I'm at a loss as to why this is happening.
Can anyone shed some light on a possible cause?
Gort, Klaatu, Barada Nikto

Answer 1

Relating to the WER-Diagnostics, Vaseem posted some useful steps to resolve that issue here: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/possible-heap-corruption-detected-exception-code/0657809a-a78b-48c7-9e6e-ac8ca97522c2
Here are the steps suggested:
Method 1:
Run System File Checker tool and check for missing or corrupted files follow the steps in the link:
http://support.microsoft.com/kb/929833
Method 2:
Open performance troubleshooter. Follow the steps in the link:
http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter
Method 3:
If the above step fails follow these steps:
Step a:
Restart computer in safe mode. Follow the steps from the link:
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Step b:
If safe mode works then try in clean boot. Follow the steps from the link:
http://support.microsoft.com/kb/929135
Follow the step 7 from the article to “Reset the computer to start as usual”, after performing the clean boot troubleshooting.
Also follow the steps in the link:
http://support.microsoft.com/kb/937093
Note: This above article is applicable for Windows 7 as well.
Don't forget to mark the post that solved your issue as "Answered." By marking the Answer you are enabling users with similar issues to find what helped you. Lewis Renwick - IT Professional