Windows format / ipod not recognized

More of a 2 part question.
I am having the same problem as everyone else. Updated to 5.0 and 5.0.1 and my ipod is not longer recognized by itunes. I've followed all the different tutorials and "5 step fixes" and nothing works. I ran through the 5-step fix multiple times with each step being a success. Still itunes doesn't recognize the ipod and windows doesn't recognize it correctly. When I try to use ipod updater it either freezes or says "ipod service error"(something like that).
So without the ability to use ipod updater to install the new software or restore the ipod...my only option is to do a windows format of the ipod. If I do a windows format is ipod updater then going to work and let me install the software?
If you have any ideas of how I can fix it without formating that would be great, but Ive done everything I could find on these forums with no avail.

Hello heuriztic,
The problem very likely is due to your XP's USB port, try to connect with other port first, if not works, try to plug and replug your iPod with your PC and hope it can recognized.
It will be fine if you can find a way to format your iPod with your PC. I am a bad PC user, but I believe you cant format it without a 3rd party software. I faced the same problem as your with my brother's iPod, I managed to solve it by first refomatted it by my Mac, and do a restore of iPod update with the PC afterward
It really works and hope you can find a friend with a Mac machine for you to fix your problem

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Hello smellhound,
And welcome to Apple Discussions!
Not sure what's going on, but have you tried resetting your iPod with it still connected? To do this, toggle the hold switch on and off, then press and hold the Select (Center) and Menu button together until the Apple logo appears.
It sounds like you are going to have to restore the iPod as instructed in order to use your iPod with your new Windows 7 laptop. Very strange though...
B-rock

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Hello,
I have a 5th Gen iPod that is formatted for Windows and I can not get it to work with my Macs. I am using version 7.3.2 of iTunes with an intel iMac and a Macbook. The iPod works fine and charges fine with a wall charger. It will not charge when plugged into the Mac via USB. It will not mount when forced into disk mode either.
Steps I have tried so far:
Reset iPod by toggling hold on and off an d holding down menu + select until Apple logo comes on screen.
Reinstalled iTunes.
Restarted both Macs.
Used different USB port and cable (My other 5th Gen iPod mounts and syncs fine with my cables and ports)
Forced iPod into Disc Mode
I can't restore using either iTunes or the iPod updater app because the iPod cannot be seen by the Mac.
I'm at a loss and no forum posts or knowledgebase articles have helped out.
Please help! Thanks in advance!

*It will not charge when plugged into the Mac via USB.*
+That's indicative of a defective cable and/or USB port. However, that conclusion is contradicted by the following.+
*Used different USB port and cable (My other 5th Gen iPod mounts and syncs fine with my cables and ports).*
Now, I'm concluding that there is something defective in the iPod's connector or in the iPod itself. If I'm correct, System Profiler (About this Mac, More Infor...) also will not see it. I also expect that the Windoze machine won't see it. If you still have access to the Windoze machine, check that out.

Windows-formatted Iphone not recognized by Macbook Pro Itunes

I recently ditched a PC laptop from which I had started using an Iphone and just switched to a Macbook Pro. When I connect my Iphone to the Mac, the Iphone icon pops up on the left hand side, and I'm able to see all the music on the Iphone, but it all appears gray (ie: inaccessible). When I try to drag music to copy from the Mac Itunes to the Iphone, it won't allow me to do so (dragging music onto the IPhone icon does nothing). Similarly, I can't play any music on my Iphone via the Mac Itunes. I am able to sync though, which seems strange. All software is up to date (for Mac OSX, Itunes, and IPhones), and I've tried re-booting several times without success.
I've tried authorizing the computer which does nothing, and unfortunately the Apple support rep wasn't very helpful. I've also tried Googling this issue but can't find any posts addressing to this issue.
I would assume that this has something to do with my Iphone originally being formatted by Windows, and now my new Macbook Pro is having compatibility issues with this? Is there some other software or formatting I need to do so I can copy new music to my IPhone, etc, without clearing out all the music already on the IPhone?
Thanks!

I recently ditched a PC laptop from which I had started using an Iphone and just switched to a Macbook Pro. When I connect my Iphone to the Mac, the Iphone icon pops up on the left hand side, and I'm able to see all the music on the Iphone, but it all appears gray (ie: inaccessible). When I try to drag music to copy from the Mac Itunes to the Iphone, it won't allow me to do so (dragging music onto the IPhone icon does nothing). Similarly, I can't play any music on my Iphone via the Mac Itunes. I am able to sync though, which seems strange. All software is up to date (for Mac OSX, Itunes, and IPhones), and I've tried re-booting several times without success.
I've tried authorizing the computer which does nothing, and unfortunately the Apple support rep wasn't very helpful. I've also tried Googling this issue but can't find any posts addressing to this issue.
I would assume that this has something to do with my Iphone originally being formatted by Windows, and now my new Macbook Pro is having compatibility issues with this? Is there some other software or formatting I need to do so I can copy new music to my IPhone, etc, without clearing out all the music already on the IPhone?
Thanks!

Ipod not recognized by windows code43

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Hello Judy,
It's impossible to sync your iPod if it is not being recognized in iTunes. I found a few resources that I think will help with this issue.
I recommend starting with the steps in this tutorial:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
If you are still getting the same error code after following those steps, I recommend the following article (you can skip any steps you have already taken):
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

TS1538 I have a 4th generation iPod. My system is Windows 7 64-bit. iPod not recognized in iTunes. Also getting iTunes error about cd/dvd drivers not installed. I have reinstalled 4 times and finally got iPod software installed properly. Please help!

I have a 4th generation iPod. My system is Windows 7, 64-bit. iPod not recognized in iTunes. It is in my computer. Also getting iTunes error message about cd/dvd drivers not properly installed. I've restalled 5 times and still not working. Finally got iPod software to properly install. Please help!

Did you try this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

IPod not recognized in 'My Computer' and in iTunes for Windows 7

I have stopped the services to the ipod and mobile devices and restarted the services. I have uninstalled and reinstalled itunes. My ports are fine and I have tried all gthree ports. I also switched the cable and yet it's still not recognizing ipod. I also turned sync automatically off and then back on. Not sure what else to try. Very frustrating!!!! Need help!

Hey webbydebby
Try out the article below for more troubleshooting steps.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Possible solution to iPod not recognized in Windows

I myself have a Mac, but for that last week, since Xmas, have been trying to help a friend get her kids' iPods (Xmas gifts) to work with her Windows machine. She has a Dell with Windows XP. Her whole system is 2-3 months old.
We experienced the same problem as many. iPods not recognized by her system. We tried everything, the 5R's, prayers,tears, voodoo, human sacrifice (Bob from GeekSquad), everything.
Long story short, she discovered that if she disconnects her printer (a Lexmark all-in-one) from it's USB port, and then connects the iPods, the iPods are recognized and funcion normally with the system. She restarts her computer between disconnecting the printer and connecting the iPods. Not sure if that step is necesary at this point. Must be some sort of hardware/software conflict.
Just wanted to let everyone know in case this worked for them.
Mac Mac OS X (10.3.9)

I don't usually reply in discussion sites, but after about 20 hours...doing the R's over and over, Applecare not being able to help, and one step away from giving up...I just had to say thank you! I tried everything...except removing my printer and scanner to see if they were conflicting...after I read your note, I tried, and it finally worked. Thank you so much...I really appreciate the suggestion...and my headache has seemed to go away!!! Hope that you have helped other people's stress as well! Happy New Year!
HP Windows XP

TS1369 iPod not recognized in 'My Computer' and in iTunes for Windows

iPod not recognized in 'My Computer' and in iTunes for Windows. Does not show up.

Have you tried here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

1st generation iPod not recognized on Vista - drivers / hardware not found

I have a new PC, which now very unfortunately runs Windows Vista as an operating system - I have installed iTunes latest version 7.4 but still the PC does not recognize my iPod or doesn't find the hardware - can anyone help?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

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My ipod mounts on the pc, itunes does not see it. An error pops up saying that the ipod is write protected...???? I restored it, reinstalled, rebooted. Not sure what other steps to take.. Thansk for any help.

Hello Jennifer,
Thank you for using Apple Support Communities.
Sorry that your iPod isn't recognized. The following articles should help you sort out what is going on and get your iPod working again. I didn't see if you are using OS X or Windows, so I included the articles for each.
If you don't see your connected device in iTunes for Mac - Apple Support
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Regards,
Jeff D.

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I got a new Ipod and it is not recognized by Itunes. I have reinstalled itunes. I have tried to reset the ipod. It also does not show up on Windows Explorer. I tried changing things in the MSCONFIG file and it still did not work. The USB ports work and I have checked that by plugging in an external HD. Any suggestions?

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Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

My ipod not recognized by the computer or itunes?

Ok, the iPod works fine playing music and watching videos and everything else it is supposed to, and it charges fine. But when i plug it up my PC to sync new music, the screen on the iPod does like normal and goes to the gray and orangeish screen that says Connected, then immediately says Disconnecting iPod and shows the little progress bar as if you had ejected it. How can it do this on it's own before anything has recognized it?
I have done everything that the Support on here has said, the 5 r's and all that, and nothing. Checked device manager on my computer and it actually says that is is plugged up and recognized, but has a yellow exclamation point beside it. The properties of it says this error...
"Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer. (Code 47)"
These errors occurred two days again until now, i have made no recent updates on my computer or iPod to have damaged anything but these problems randomly occur. it's really odd and if someone could help me it would be great.

Have you carefully worked through each and every suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Ipod not recognized anymore

My old laptop used to recognize my ipod using usb but only when it was fully charged and even then it would only recognize it some of the time. It also wouldn't ever charge through my computer and the ipod updater never worked. Eventually, that computer stopped recognizing it all together and I didn't even get the do not disconnect screen. In the meantime, I picked up a new laptop thinking maybe I had bad usb connections but I still have the same problem. I have lost all of my music files off of Itunes (due to my own fault of reinstalling windows without backing up my files thinking that might fix) but still have them on my ipod. Is there any way to back up my ipod and how do I restore it (or back it up) when it isn't recognized my my PC? I have tried new cables etc. and am convinced the problem is with my ipod. Any ideas?
Toshiba Satellit Windows XP

hi jpratt!
given that you've got a Toshiba, we'd probably better check up on this issue first:
iPod not recognized correctly on Toshiba laptop
keep us posted.
love, b

Windows format / ipod not recognized

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