Windows update process deletes a driver
Hello,
Windows 7 SP1
Our antivirus (TrendMicro OfficeScan 11)has some specific driver in "\system32\drivers" folder. For some reason this driver will get removed after "patch tuesday". Not every "patch tuesday" but sometimes. Does anyone have a
glue what might happend? Does anyone have an idea what triggers this removal? After patching Windows, this file is just deleted and AV complains that it can not load this driver. TrendMicro support says that this must be a OS problem, not AV problem.
rgds Sven
Hi,
Personally, I recommend you enable restore point in a machine to test this issue, we need to find out whether it it the "Windows patch" that causes this issue. As I know, Windows updates have been passed many tests before they're released
to the end users, they should not cause any issues.
Meanwhile, have you tried to reinstall the TrendMicro OfficeScan 11 as a test? or contact the TrendMicro support and see if they have any ideas about this issue
http://esupport.trendmicro.com/en-us/default.aspx
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support
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Thank you in advance for any help you can provide.2014-03-04 13:49:52:826
888 9f8
Misc =========== Logging initialized (build: 7.9.9600.16403, tz: -0800) ===========
2014-03-04 13:49:52:826
888 9f8
Misc = Process: C:\Windows\system32\svchost.exe
2014-03-04 13:49:52:826
888 9f8
Misc = Module: c:\windows\system32\wuaueng.dll
2014-03-04 13:49:52:826
888 9f8
Service *************
2014-03-04 13:49:52:826
888 9f8
Service ** START ** Service: Service startup
2014-03-04 13:49:52:826
888 9f8
Service *********
2014-03-04 13:49:52:842
888 9f8
Agent * WU client version 7.9.9600.16403
2014-03-04 13:49:52:842
888 9f8
Agent * Base directory: C:\Windows\SoftwareDistribution
2014-03-04 13:49:52:842
888 9f8
Agent * Access type: No proxy
2014-03-04 13:49:52:842
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:49:52:842
888 9f8
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-03-04 13:49:52:842
888 9f8
Agent * Network state: Connected
2014-03-04 13:49:52:858
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:49:52:858
888 9f8
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-03-04 13:49:53:045
888 9f8
DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2014-03-04 13:49:53:045
888 9f8
DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2014-03-04 13:49:53:045
888 9f8
DtaStor Data store successfully created
2014-03-04 13:49:53:061
888 9f8
Agent *********** Agent: Initializing global settings cache ***********
2014-03-04 13:49:53:061
888 9f8
Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-03-04 13:49:53:061
888 9f8
Agent * WSUS server: <NULL>
2014-03-04 13:49:53:061
888 9f8
Agent * WSUS status server: <NULL>
2014-03-04 13:49:53:061
888 9f8
Agent * Target group: (Unassigned Computers)
2014-03-04 13:49:53:061
888 9f8
Agent * Windows Update access disabled: No
2014-03-04 13:49:53:076
888 9f8
WuTask WuTaskManager delay initialize completed successfully..
2014-03-04 13:49:53:076
888 9f8
Report CWERReporter::Init succeeded
2014-03-04 13:49:53:076
888 9f8
Agent *********** Agent: Initializing Windows Update Agent ***********
2014-03-04 13:49:53:076
888 9f8
DnldMgr Download manager restoring 0 downloads
2014-03-04 13:49:53:092
888 9f8
AU ########### AU: Initializing Automatic Updates ###########
2014-03-04 13:49:53:092
888 9f8
AU AIR Mode is enabled
2014-03-04 13:49:53:092
888 9f8
AU # AU is not configured yet
2014-03-04 13:49:53:092
888 9f8
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-03-04 13:49:53:092
888 9f8
AU # Accelerated install is required
2014-03-04 13:49:53:092
888 9f8
Agent Switching to hardware-verified ClientId.
2014-03-04 13:49:53:092
888 9f8
AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070490
2014-03-04 13:49:53:108
888 9f8
AU AU finished delayed initialization
2014-03-04 13:49:53:108
888 8c4
IdleTmr Incremented idle timer priority operation counter to 1
2014-03-04 13:49:53:108
888 13c
DnldMgr Asking handlers to reconcile their sandboxes
2014-03-04 13:49:57:239
888 af8
AU ########### AU: Setting new AU options ###########
2014-03-04 13:49:57:239
888 af8
AU Setting AU Approval Type to 4
2014-03-04 13:49:57:239
888 af8
AU # Policy changed, AU refresh required = Yes
2014-03-04 13:49:57:239
888 af8
AU # Approval type: Scheduled (User preference)
2014-03-04 13:49:57:239
888 af8
AU # Auto-install minor updates: Yes (User preference)
2014-03-04 13:49:57:239
888 af8
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-03-04 13:49:57:239
888 af8
AU # Accelerated install is required
2014-03-04 13:49:57:239
888 af8
AU AU Refresh required....
2014-03-04 13:49:57:239
888 af8
AU AU setting next detection timeout to 2014-03-04 21:49:57
2014-03-04 13:49:57:239
888 af8
AU AIR Mode is enabled
2014-03-04 13:49:57:239
888 af8
AU AIR Mode is disabled
2014-03-04 13:49:57:239
888 af8
AU Accelerate Install required state reset
2014-03-04 13:49:57:239
888 af8
AU Triggering Online detection (interactive)
2014-03-04 13:49:57:239
888 9f8
AU Windows OOBE is still in progress. AU deferring detection
2014-03-04 13:49:57:239
888 9f8
AU WARNING: BeginDetection failed, hr:0x8024a008
2014-03-04 13:49:57:239
888 9f8
AU All AU searches complete.
2014-03-04 13:49:57:239
888 9f8
AU # WARNING: Failed to find updates with error code 8024a008
2014-03-04 13:49:57:239
888 9f8
AU AU setting next detection timeout to 2014-03-04 22:19:57
2014-03-04 13:49:57:239
888 9f8
AU OOBE is in progress, so cannot perform Accelerated Install
2014-03-04 13:53:34:838
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:53:34:838
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2014-03-04 13:54:16:402
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:54:16:417
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:58:48:942
888 6d4
IdleTmr Decremented idle timer priority operation counter to 0
2014-03-04 13:58:56:990
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2014-03-04 13:58:57:022
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:58:57:272
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:58:58:830
888 9f8
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2014-03-04 13:58:58:846
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:58:58:877
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2014-03-04 13:58:58:892
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:58:59:267
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 13:59:01:937
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 13:59:01:937
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2014-03-04 13:59:01:953
888 9f8
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2014-03-04 14:08:49:957
888 9f8
AU ########### AU: Uninitializing Automatic Updates ###########
2014-03-04 14:08:50:007
888 9f8
WuTask Uninit WU Task Manager
2014-03-04 14:08:50:219
888 9f8
Service *********
2014-03-04 14:08:50:219
888 9f8
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-03-04 14:08:50:219
888 9f8
Service *************
2014-03-04 14:13:11:111
888 ba4
Misc =========== Logging initialized (build: 7.9.9600.16403, tz: -0800) ===========
2014-03-04 14:13:11:111
888 ba4
Misc = Process: C:\Windows\system32\svchost.exe
2014-03-04 14:13:11:111
888 ba4
Misc = Module: c:\windows\system32\wuaueng.dll
2014-03-04 14:13:11:111
888 ba4
Service *************
2014-03-04 14:13:11:111
888 ba4
Service ** START ** Service: Service startup
2014-03-04 14:13:11:111
888 ba4
Service *********
2014-03-04 14:13:11:126
888 ba4
Agent * WU client version 7.9.9600.16403
2014-03-04 14:13:11:126
888 ba4
Agent * Base directory: C:\Windows\SoftwareDistribution
2014-03-04 14:13:11:126
888 ba4
Agent * Access type: No proxy
2014-03-04 14:13:11:126
888 ba4
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 14:13:11:126
888 ba4
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-03-04 14:13:11:126
888 ba4
Agent * Network state: Connected
2014-03-04 14:13:11:126
888 ba4
Service UpdateNetworkState Ipv6, cNetworkInterfaces = 5.
2014-03-04 14:13:11:126
888 ba4
Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-03-04 14:13:11:142
888 ba4
Agent *********** Agent: Initializing global settings cache ***********
2014-03-04 14:13:11:142
888 ba4
Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-03-04 14:13:11:142
888 ba4
Agent * WSUS server: <NULL>
2014-03-04 14:13:11:142
888 ba4
Agent * WSUS status server: <NULL>
2014-03-04 14:13:11:142
888 ba4
Agent * Target group: (Unassigned Computers)
2014-03-04 14:13:11:142
888 ba4
Agent * Windows Update access disabled: No
2014-03-04 14:13:11:142
888 ba4
WuTask WuTaskManager delay initialize completed successfully..
2014-03-04 14:13:11:142
888 ba4
Report CWERReporter::Init succeeded
2014-03-04 14:13:11:142
888 ba4
Agent *********** Agent: Initializing Windows Update Agent ***********
2014-03-04 14:13:11:142
888 ba4
DnldMgr Download manager restoring 0 downloads
2014-03-04 14:13:11:142
888 ba4
AU ########### AU: Initializing Automatic Updates ###########
2014-03-04 14:13:11:142
888 ba4
AU AIR Mode is disabled
2014-03-04 14:13:11:142
888 ba4
AU # Approval type: Scheduled (User preference)
2014-03-04 14:13:11:142
888 ba4
AU # Auto-install minor updates: Yes (User preference)
2014-03-04 14:13:11:142
888 ba4
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-03-04 14:13:11:142
888 ba4
Agent Switching to hardware-verified ClientId.
2014-03-04 14:13:11:142
888 ba4
AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070490
2014-03-04 14:13:11:158
888 ba4
AU AU finished delayed initialization
2014-03-04 14:13:11:158
888 ba4
AU OOBE is in progress, so cannot perform Accelerated Install
2014-03-04 14:13:11:158
888 764
IdleTmr Incremented idle timer priority operation counter to 1
2014-03-04 14:13:11:158
888 10c
DnldMgr Asking handlers to reconcile their sandboxes
2014-03-04 14:13:13:353
888 764
AU Triggering AU detection through DetectNow API
2014-03-04 14:13:13:353
888 764
AU Triggering Online detection (interactive)
2014-03-04 14:13:13:353
888 ba4
AU Windows OOBE is still in progress. AU deferring detection
2014-03-04 14:13:13:353
888 ba4
AU WARNING: BeginDetection failed, hr:0x8024a008
2014-03-04 14:13:13:353
888 ba4
AU All AU searches complete.
2014-03-04 14:13:13:353
888 ba4
AU # WARNING: Failed to find updates with error code 8024a008
2014-03-04 14:13:13:353
888 ba4
AU AU setting next detection timeout to 2014-03-04 22:43:13
2014-03-04 14:13:13:353
888 ba4
AU OOBE is in progress, so cannot perform Accelerated Install
2014-03-04 14:43:13:405
888 ba4
AU Windows OOBE is still in progress. AU deferring detection
2014-03-04 14:43:13:405
888 ba4
AU WARNING: BeginDetection failed, hr:0x8024a008
2014-03-04 14:43:13:405
888 ba4
AU All AU searches complete.
2014-03-04 14:43:13:405
888 ba4
AU # WARNING: Failed to find updates with error code 8024a008
2014-03-04 14:43:13:405
888 ba4
AU AU setting next detection timeout to 2014-03-04 23:13:13
2014-03-04 14:43:13:405
888 ba4
AU OOBE is in progress, so cannot perform Accelerated Install
2014-03-04 14:47:37:066
888 764
IdleTmr Decremented idle timer priority operation counter to 0 -
I am at my wits end. I've been developing on Windows for 20 years but have never run across something like this. On Windows 7 Pro I need to install the SQL Server 2014 demo (SQLServer2014-x64-ENU) with the SQL Server 2012 community data mgmt
package demo (SSDTBI_VS2012_x86_ENU) to develop my MSBI/SSIS skills. Somewhere along the line one of the prerequisite updates causes the Windows update process to quit working giving me and error code beginning with 8 (sorry didn't write it down, stupid)
that says I don't have permissions to update. Have not been able to isolate it farther than that. Have done all the fixes I've been able to find online and none of them have worked. For whatever reason, when I install the same thing under
VMware it's runs fine. I've had Microsoft log onto my machine and he told me I needed to buy a $99 piece of software to fix the problem. At this point I'm more than ready to do so.I am at my wits end. I've been developing on Windows for 20 years but have never run across something like this. On Windows 7 Pro I need to install the SQL Server 2014 demo (SQLServer2014-x64-ENU) with the SQL Server 2012 community data
mgmt package demo (SSDTBI_VS2012_x86_ENU) to develop my MSBI/SSIS skills. Somewhere along the line one of the prerequisite updates causes the Windows update process to quit working giving me and error code beginning with 8 (sorry didn't write it down,
stupid) that says I don't have permissions to update. Have not been able to isolate it farther than that. Have done all the fixes I've been able to find online and none of them have worked. For whatever reason, when I install the same thing
under VMware it's runs fine. I've had Microsoft log onto my machine and he told me I needed to buy a $99 piece of software to fix the problem. At this point I'm more than ready to do so.
>> I've had Microsoft log onto my machine and he told me I needed to buy a $99 piece of software to fix the problem.
I do not understand and never seen a log that tell you what to buy or what it cost.
according to your explanation I would probably try to restore to point in time before the first installation which star the problem. If you do not have a backup then it is a great lesson for life :-)
In this case:
Please provide us more information from the log file during the installation that stopped + the errors that you get in current attempt to install.
C:\Program Files\Microsoft SQL Server\<folder name according your installation>\MSSQL\Log
Ronen Ariely
[Personal Site] [Blog] [Facebook] -
SCCM Client PC's failing to download/install Windows Updates
Hi,
Last month I noticed that our client PC's, shortly after they had built (using SCCM Task Sequence) were downloading and installing Windows Updates using the usual Windows Update process. What I mean is, I had Software Centre showing Updates as installing,
but also had the Windows Update agent installing various updates. It was also showing in the start menu (Yellow icon saying Shut down and install updates). Now my understanding is, that that shouldn't of been happening, and only SCCM/Software Centre should
be showing Windows Updates as installing.
I noticed that we had some GPO's set for Windows Updates, which I have disabled, as I believed these were not necessary. Also, I like to control my Updates via SCCM Software Update groups after testing them, and not just allow clients to grab any updates
that are required and approved.
My problem now is, none of the clients are getting/installing any updates. I'm getting the following errors in the WUAHandler.log:
Unable to read existing WUA resultant policy. Error = 0x80070002.
WUAHandler
09/04/2015 19:03:29
8732 (0x221C)
Group policy settings were overwritten by a higher authority (Domain Controller) to: Server and Policy NOT CONFIGURED
WUAHandler
09/04/2015 19:03:29
8732 (0x221C)
Failed to Add Update Source for WUAgent of type (2) and id ({FC358571-80C5-4EAA-8A33-F79AD4C14785}). Error = 0x87d00692.
WUAHandler
09/04/2015 19:03:29
8732 (0x221C)
So, I've checked in:
HKLM\Software\Policies\Microsoft\Windowa\WindowsUpdate\ & HKLM\Software\Wow6432Node\Policies\Microsoft\Windows\WindowsUpdate
and neither have a WSUS server set. I'm assuming this is correct?
RSOP shows all policies in \\Computer Configuration\Administrative Templates\Windows Components\Windows Update as
DISABLED
GPEDIT shows \\Computer Configuration\Administrative Templates\Windows Components\Windows Update\Specify intranet Microsoft update service location as
Enabled and as our server (https://XXX.XXX:8531) - I'm assuming this is what SCCM client sets as if I changed this setting and then restart the setting comes back. If it was a Group Policy conflict then I
would expect to see it in RSOP.
Does anyone have any suggestions? I'm puzzled as to what to look at next. Is my first assumption of having 0 group policies configured for WSUS correct? Am I also correct in assuming Windows Updates shouldn't show in Control panel, or at the Start > Shutdown
prompt, and only show in Software Centre?
Thanks, and sorry for the long winded post!Hey Jason,
Thanks for replying and explaining the WUA stuff. That made sense to be but my mind was being clouded by the issue all of the PC's/Clients onsite were, and are still getting. I cleared out the Group Policy cache as detailed on the link.
- Cleared C:\Program Data\Microsoft\Group Policy\History\*.*
- Ran a gpupdate /force
- Restarted PC
Issue still remains. Here is the output from the WUAHandler.log
CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3;
for bundles
WUAHandler 13/04/2015 16:14:34 2508 (0x09CC)
Its a WSUS Update Source type ({FC358571-80C5-4EAA-8A33-F79AD4C14785}), adding it. WUAHandler 13/04/2015 16:15:02 2488 (0x09B8)
Unable to read existing resultant WUA policy. Error = 0x80070002. WUAHandler 13/04/2015 16:15:02 2488 (0x09B8)
Enabling WUA Managed server policy to use server: https://(Name.domain of our SCCM SUP):8531 WUAHandler 13/04/2015 16:15:02 2488
(0x09B8)
Waiting for 2 mins for Group Policy to notify of WUA policy change... WUAHandler 13/04/2015 16:15:02 2488 (0x09B8)
Unable to read existing WUA resultant policy. Error = 0x80070002. WUAHandler 13/04/2015 16:15:11 2488 (0x09B8)
Group policy settings were overwritten by a higher authority (Domain Controller) to: Server and Policy NOT CONFIGURED WUAHandler 13/04/2015 16:15:11 2488 (0x09B8)
Failed to Add Update Source for WUAgent of type (2) and id ({FC358571-80C5-4EAA-8A33-F79AD4C14785}). Error = 0x87d00692. WUAHandler 13/04/2015 16:15:11 2488 (0x09B8) -
New WRT610Nv2 router preventing Windows Update from functioning properly
I have installed my new WRT610Nv2 router and everything is great except 1 thing. It does not allow Windows Vista Update to run successfully. The update process runs automatically, identifies the updates, but gives an Error Code 646 after it appears to run through the whole process. Even after my PC security and the Router Firewall are completely disabled, the update process is not able to complete successfully. I have since manually downloaded the updates and installed them, but I want to avoid doing this for every update.
What do I need to configure on my router to allow the Windows Update process to complete automatically.Yes, I have completely disabled my firewall and security software on my PC and tried it. All my updates worked cleanly up until I installed the router. I use Norton Internet Security v17, and I my ISP is Rogers via cable.
Its difficult to pinpoint because Windows Update was able to scan my PC and determine which updates were needed (This would not happen with my firewall enabled), and the 3 updates appeared to run straight through to the end. I will try the laptop (wireless) but its still running XP.
I figure that there is some option on the router that I have not set that is interfering in the process. I installed the updates manually so at this point all I can do is wait until the next set of patches to recreate the problem.
PF -
Lenovo T500 freezes at startup when updating to newest ATI driver (Windows 7 RC x64)
Hi I have a big problem with my lenovo T500. I installed Windows 7 RC x64 to my lenovo T500 (2082-53G) and when I install the ATI catalyst beta driver x64 v9.6 from ATI's homepage, my computer freezes at startup (some activity on HD but I can't move my mouse and many processes faile to start at boot). Problem occurs only when win7 beta driver for system interface or ricoh multicard reader is installed because it worked ok until I installed those drivers. I'm not the only one facing this problem: http://www.windows7news.com/forum/windows-7-hardware-help/lenovo-t500-thinkpad-wdm-radeon-3650-drive...
Please help me and thanks in advance!My T400 did this. I installed Win 7 with integrated, installed the ATI 9.6 suite, and never really tried the discrete for the first few days. Then when I tried it, it would instantly freeze at the Welcome screen and the loading circle would just freeze up.
I uninstalled the device and chose remove driver in device manager, and reinstalled the one from 7's original install and it still did this. Mine would just sit there and freeze up after the welcome screen when using discrete, however integrated always worked. I could only boot up in discrete with Safe Mode with Networking.
I ended up doing a system restore to right after I installed Windows, before I installed the ATI 9.6, (4 days ago, so not too bad for me) and booted straight into discrete. Windows update installed the driver for me, now it works perfectly. I am currently using the discrete card with no freeze up issues in the last day.
If you can't do that, you may have to reformat, just let windows handle the ATI driver itself (boot into discrete while installing) and it should work.
I wish I could get the higher performance drivers, but I assume they will figure this issue out and fix it soon with the next driver release.
Hope that helps you out. -
Windows update causing BSOD in my new B50-30 with DRIVER-IRQL error
Hi folks - I'm really hoping someone else has found a way to deal with a similar issue.
I bought a b50-30 about three weeks ago, and everything has been fine until the latest rounds of Windows updates. During the normal update blue screen, It got stuck (I gave it 24 hours just in case!) on "update 5 of 31", so I eventually had to force restart. That led to a blue screen with the annoying smiley emoticon for a frown, and it claimed to be "collecting some error I fo and then we'll restart for you" but it showed a 0% progress reading, which didn't change during the 12 hours I (patiently) let it run. The specific error message was DRIVER-IRQL-NOT-LESS-OR-EQUAL. Eventually I force-restarted a second time and went into Safe Mode, and the updates appeared to restart and make progress. Eventually the computer started normally again. Victory?
All was fine for a week, and then the bloody thing got stuck on the next round of infernal Windows updates, this time not getting past "28 of 61 updates". When I force restart, I get the BSOD with the same DRIVER-IRQL error message and the same 0% progress reading that won't make progress no matter how long I leave it. Unfortunately, this time, opening in safe mode won't work for me, as it merely brings me back to the identical BSOD screen. Now I have no way to restart the bloody thing at all (other than going for a full recovery, which I'm hoping to be able to avoid). I also tried the "refresh" function, which went through the percentage progress fully, but resulted in the same BSOD. Interestingly, it won't allow me to "restore".
Does anyone have any brilliant advice, other than throwing it out a window and never buying either Lenovo or Windows again?
Thanks all
EJShi Arie,
Welcome to the Forums.
If you;re able to see the SSD in the BIOS and/or see it under Disk Management while using the stock HDD then you may want to consider the following:
1. Boot from the stock HDD and update the BIOS
BIOS Update Utility - Ideapad 305-15IBY, Lenovo B40-30, B50-30, B50-30 touch, E40-30 Laptops
2. Update the SSD's firmware to MU02 (latest as of this writing).
http://www.crucial.com/usa/en/support-ssd-firmware
3. Using the stock HDD, connect the Crucial SSD and convert the volume to MBR first to see if there's a compatibility using the drive as GPT.
If none of the above methods works then there's likely a compatibility issue with the SSD's controller and/or the BIOS (similar to this thread). In this case, consider using a different brand (e.g., Samsung) and observe.
Regards -
Can't update or delete itunes on my pc (windows xp) ??
can't update or delete itunes on my pc (windows xp) ??
That is too bad.
When you're ready to provide details of the issue we will be happy to try and assist. -
Windows update error 800f0246 when installing printer driver
I have Win 7 pro 64 bit and an HP3520 printer. HP site says a Windows 7 driver is available via windows update. When I go into Windows update, the drivers shows up under optional downloads. When I try to download and install it it fails with error code 800f0246. All other updates install fine. I tried multiple times with the same error.
When I go into device manager the printer is listed under other devices with an icon indicating a driver issue. When I try to update the driver it finds the downloaded driver that Windows update downloaded. I select it and it fails.
I have Windows 7 beta still on my laptop and the printer driver installs from windows update just fine.
Any ideas?No go. Uninstalled, rebooted, tried to reinstall again, still failed. Fails when the printer is disconnected as well. The HP site does not have a driver for manual install. Any links for a driver lead to here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874792&lc=en&dlc=en&cc=us&lang=en&product=305968 Those steps do not work because the driver in windows update fails to install.
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Install optional driver updates from Windows Update for IdeaPad Yoga 13?
Windows Update on IdeaPad Yoga 13 - Windows 8.1 (64-bit) suggests two optional updates:
Conexant - Audio Device - Conexant SmartAudio HD
10.01.2014
Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics 4000
Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 software update released in May, 2014
04.06.2014
Should I install those updates or should I keep the original drivers?
The original drivers from Lenovo "Drivers and software" section (http://support.lenovo.com/de_DE/downloads/detail.page?DocID=DS032590) seem to be older/outdated:
Conexant Audio Driver for 64-bit Windows
8.65.3.53 10/22/2013
Integrated Graphics Driver for 64-bit Windows
Windows 8.1 (64-bit)
9.17.10.2843 10/23/2012
Intel Video Driver for 64-bit Windows
10.18.10.3282 10/22/2013Windows Update has now another update for "Intel Corporation Graphics Adapter WDDM1.1" and still no updates on the Lenovo site.
So I tried the the drivers from Windows Update and it seems that every thing is still working fine. -
Hi everyone,
I have been using my thinkpad x201s for more than one year by now. And recently I change a new and larger hard drive for my laptop. When I tried the thinkpad rescue and recovery disc on the new hard drive, everything works fine except that I cannot run Windows Updates after the installation was finished. The recovery DVDs were burned directly from the original image stored in the computer when the first I received my laptop last year.
Every time when I try to run the Windows Update, it shows the following: "Windows Update cannot currently check for updates, because the service is not running, you may need to restart your computer."
I restarted my computer later but nothing changed. Can't run Windows Updates and can't even install IE9.
I then moved back to my old hard drive and everything is normal, no problem with Windows Updates. I also tried to create a back-up image by running win 7 Backups and Restore. Later when I changed back to the new drive and followed the instructions to restore my system from the image I created earlier in a USB drive, it worked except that still the system can't run Windows Updates program.
I'm now getting very confused and upset, is it something to do with the software copyright? It's been a week now and I tried to Google the similar problem but no solutions work here. All I want to do is moving my current system to the new hard drive so that I can continue to use my laptop but it just failed updating every time.
Could anyone kindly tell me what to do when changing hard drive in order to avoid the problem I'm dealing with? Sorry I'm not a pro type user and just want my laptop to work appropriately.
My warranty has already expired so I guess the Lenovo Technical Hotline wouldn't answer my questions anymore. Please help!! Much appreciated.
Thanks so much in advance!!I'm not sure this is the issue, but from your description, it seems as though all you have to do is activate the windows update service. If I were you, I'd search for "Services" in the start menu, open it and look for "Windows Update". Check in its properties that it is set to "Automatic (Delayed)", if it isn't, set it, and start the service, you should then be able to check for updates, be careful though that none of your other programs aren't stopping the service, usually these programs are there to "optimize your performance" or "boost your system",...
Hope this helps. -
I have a 160GB Hard Drive in my MBP and use VMWare Fusion and had a 60GB Virtual Machine running Windows XP. Deleted the Virtual Machine and CANNOT find the 60GB space I desperately need! Anybody out there with a similar problem? Help!
Thanks - Of Course the first thing I checked and did.
Disc Utility reads as follows:
Capacity : 159.18 GB (159,182,127,104 Bytes)
Format : Mac OS Extended (Journaled) Available : 11.47 GB (11,472,896,000 Bytes)
Owners Enabled : Yes Used : 147.71 GB (147,709,231,104 Bytes)
Number of Folders : 139,540 Number of Files : 511,832
Activity Monitor(Disc Usage) shows something quite interesting. Mac HD and Ramanan (Main User) - My hard drive is only 160GB! Would the retired engineer gentleman please note as well. Many thanks. Rams
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