Wireless wow headset

hello, bought the wireless headset, and got it today,
though, things do not work out the way i wanted them to go
after opening the box and installing the headset, usb port installed, headset on the charge cable,
went to the website the quick start manual told me to do, installed the required programs,
though, there is no sound at all from my headset,
it is configurated to my computer, even shows that sound is playing, it just does not give sound at all
I do like the shiny headset, dislike that i have to try and read up for a few hours already before getting here,
what to do with it, and in case this keeps going on, is there a way to get my money back?

Jeroen222,
Is the wireless headset selected as the default audio device? I presume you have already paired the headset?
Read this, this article may help.

Similar Messages

Is the wireless WoW Headset incompatible with a PC wired 360 Controller?

I recently purchased the World of Warcraft Wireless headset. While it's a great headset, and is pretty much what I was looking for quality wise, i've been having a problem with it that I can't seem to fix on my own.
Whenever I connect a wired PC type (USB) 360 controller to my PC, no sound comes from the speakers on the headset. If the headset is currently playing a song, or a sound, the sound will stop mid-file as well.
I checked the sound settings through the control panel, and the headset is listed as the output for all sound, however the headset is not outputting sound.
Disconnecting the controller appears to allow sound to continue playing from the headset, making me wonder if this is a driver or hardware compatibility issue i'm experiencing.
This is a problem since a few of the games I like to play are best played with the controller, and a few are pretty much unenjoyable otherwise. Any advice on getting this fixed would be greatly appreciated. I currently have a ticket filed, but haven't gotten a response back yet, so I figured i'd post here just to be safe in case someone had found a solution already.

Jeroen222,
Is the wireless headset selected as the default audio device? I presume you have already paired the headset?
Read this, this article may help.

Wireless WOW headset on PS3?

Like the title says. I am on the lookout for a wireless headset with good quality sound, and these seemed like the ideal choice. I do, however, want to use them with my Playstation 3 as well, so that I don't have to buy two separate headsets. I've looked around several forums, but sense they are not out yet, i've not been able to answer this. As €159.99 is a bit expensive side I do not want to pre-order this without knowing if they indeed work. An official response would be appreciated.
To avoid confusion this is the headset in question: http://www.soundblaster.com/worldofw...t/welcome.aspx
Edit: After reading the forum rules, I see that this is not the place for official responses, so i guess all I can ask for is if you guys think this is possible, and if you know where to go for an official response
- Celebrian

I posted a workaround for these issues in message 15 of the thread at http://forums.creative.com/t5/Headphones-Headsets/World-of-Warcraft-Headset-sound-breaking-on-Mac/td....
I'm rather surprised that there still hasn't been a new installer to resolve everything yet. Hopefully it's in QA at Creative by now...
Cheers,
Ben

WoW headset not charging

My fairly new (bought in dec 200) wireless WoW headset can't seem to be charged anymore. Tried various permutations of usb ports and cables but no help.
Any advice?

Hi,
Sorry about the headset, It's best that you write to support for help since you have already tried various USB ports and cables.

Unified/Documented problems with Creative WOW Wireless/wired headsets

This thread is to properly present the problems encountered with the WOW Wireless/wired headsets. I will be linking this post to the facebook page as well as World of Warcraft's facebook and Blizzards facebook if I can find one. Also Lucas Arts and THX. Lets see if we can get some eyes on this and move forward. If you frequent a popular site where others are discussing this please bring this thread to light there also.
If it continues unrespondid to my next step will be to notify consumerist.com.
Please note I am to date not having these issues but they seem to be common enough of an issue. (I suspect we may be able to find our own solution also.)
When posting Please follow the below template.
Problem Description:
A non superlative description of your problem. Please just the facts here so we can all be very clear. Include any software tested with such as Ventrillo or WOW or games used that exhibited the problem.
Problem Impact:
Here is where we want to share how this makes you Feel. Describe the negative impact to your leisure or professional time with this product.
System:
Make/Model: (IE homegrown or Dell Optiplex xxxxx)
OS: (Operating System. Please include 64bit or 32 Bit.)
Processor: (i7920 or C2d6600 or whatever you have.)
Memory: (Amount of ram installed and running in the system.)
Video card: (What is the model of the video card in question? Memory installed on it? Manufacturer and such.)
Motherboard: (If you know the model. For instance. MSI x58M.)
Harddrives: (How many drives. What speed if you have them.)
Case: (what is the case? Normally I wouldn't ask but we are talking about Wireless transmission Who knows if that could matter right?)
Environment: (Where is the Wireless Dongle. About how far are you from it. Is something between you and the dongle normally? if so what is it? Do you plug it into the back usb port of your system behind a military grade metal desk from the 40's? That could matter.)
Troubleshooting:
This is where we describe in as much detail as you can what was done. Lets keep this to facts and try and remove feelings from this portion.
I can only hope with this information I or others can come up with a good solution for us all. Or Creative labs and their associated partners involved on this headset can drive this to a resonable conclusion for us all.
I do want to remind everyone here that we are in a new consumer technology area. There WILL be problems. Creative labs had to know this. Blizzard had to know this. And THX/Lucas Arts had to know this. How this problem is handled will impact all three of these organizations. To what extent is yet to be seen.

Problem Description:
Voice randomly becomes unintelligible and extremely distorted (think 70's robotic, accept you can't understand it) while in Ventrillo. My brother and I both have the same model headphones and we BOTH have this problem.
Problem Impact:
I feel cheated out of $119.00 + tax. The main reason for these headphones is for raids and they do not perform the task they were designed for. My guildmates have to be tired of telling me and my brother " Dude your headphones screwed up again." I have sent tickets in and the solutions provided were lame. Reinstall software... mute the microphone? Seriously? All of which did nothing. By the 3rd Email I got nothing at all. Newegg has tons of complaints about this on their site and creative reponded to 1 complaint that was not about this issue, but skipped all with this problem which tells me they do not want to deal with it. I have been a LONG time customer and supporter of creative. This is making me reconsider. If I can't find a solution soon I will return them.
System:
System:
Make Model: Homebuilt
OS: Windows Vista 64 bit
Processor: Core 2 duo E8400
Memory: 8 gigs of Corsair Dominator 1600 mhz
Video Card: 2 x GeForce GTX 260
Motherboard: XFX 3-way SLI Motherboard
Hard Drives 2 300 gig Western digitals 7200rpm
Case:Thermaltake Cosmos S
Enviroment: Wired WOW headset
Troubleshooting:
So far the only make shift solution I have found to temporarily fix the problem is to disconnect and reconnect Ventrillo. The problem will definately happen again but buys a little time between distortion. The only firmaware I have found is for the wireless headset not the wired. The auto update feature says all software is current.

WoW Headset Stolen Wireless Receiver

Greetings,
I bought my WoW Headset from Amazon, and i didn't had any problems, but i took them to a convention and somehow my wireless receiver was stolen.
Mailed Creative labs several times, their answer is they don't have parts and can't replace my functioning headset for another for little money, they want me to buy another one.
So, I have a some of questions:
- Is there a way to make them work with the usb cord that is included? I don't mind using them this way.
- Can i use another wireless receiver from another wow headset? If so will someone who something else is not working will sell it to me?
- Can i buy a 3rd part wireless receiver that can work with my headset?
Please help me, I really don't want to buy a whole new headset for something that could be replaced at a lower cost.
Thanks
Faustino Cantu

Mizio73,
Can you please send me a copy of your system information with both devices connected to your computer. Please check your Private Message for the instructions on how to do this. Click on the envelope icon on the top right corner of the webpage.
You might also want to contact our Customer Support to see if they can help you.

WoW Headset/Microphone Issue

I have a Wired, not Wireless. The earcup glows work fine for me.
For some reason, any program I want to use the headset with I need to wait to open until the headset is plugged in and registered. This is irritating, at best, because some sounds will transmit through the headset and others won't.
Besides this, it was working relatively fine earlier but when I logged into Ventrilo everything was distorted both coming in and going out. I sound like a Deconstructor to them and they sound like ones to me. I've tried unplugging and replugging, restarting, I will now be working with the drivers if possible.
It seems that every now and then it will also make my sound gritty, like a radio getting interference. Being that this is a Wired set, I find that odd, and I don't have my music blasting - ever.
Is anyone else having these glaring problems? I've only had them for two days and it looks like I'll be more than happy to return them for a refund.

My brother and I both bought the WOW headset. Both of us are having the problem discribed here. It seems very random and intermitent. I will be listening to him and all of a sudden his voice sounds mechanical and very distorted. Its hard to understand what he says. When the headphones work the sound quality is good, but when that happens, it just makes me want to return them. Its SOOOOO frustrating. I can't seem to find a solution to this. PLEASE HELP CREATIVE. I used to have the fatality headset I never had a problem with them. Almost wish i had just bought another pair of them.

Optical Audio Through X-Fi to WoW Headset

I have my consoles hooked up to my PC through the optical jack in the front panel of an SB-X-Fi Platinum Fatality Champion Series and the line-in jack in the rear. This audio works fine when outputting to speakers. However, I just got the WoW Wireless Headset, and it is not transmitting that signal. The headset works perfectly for PC-based games and music, but for some reason it will not take the audio input signals and transmit them to the headset. I've set the headset as the default audio device in the control panel (Win 7 64-bit), and have checked every setting I can find in the Creative Audio Console both for the sound card and the headset, but with no luck. No matter what, the console audio always outputs to the speakers rather than the headphones.
Anybody have any ideas for how to make this work?
Thanks.

Boojum,
The WoW headset functions as a separate audio device on it's own, you cannot have both the sound card and headset working at the same time.

Spare USB Cable For WOW Headset

Does anyone if I can buy a replacement cable for the WOW headset (the wired one) as i snapped the mini usb jack on mine.
I tried plugging in a few I had around the house and even a couple I bought from the store but the plastic housing on the mini-usb endpoints are all too "fat" and won't get fully past the plastic moulding on the headset and so they keep falling out.
is it possible to buy a replacement cable from creative, or does anyone know where i can pick one up with a "thin" housing and preferably a cloth anti-tangle cable as well

Try to get in touch with customer support and see if they could help you. If I'm not wrong, for the wireless one, you can purchase the USB transmitter separately but I don't know about the USB model if you can get just the USB cable.

WoW Headset Wired Mic messes up in Vent constintly

Everytime I am in ventrilo with my Wired WoW Headset, I have to close Vent and open it back up cause my voice is disorented. It really pisses me off when we spend all that money on a product and it fails repeadly. I know there are other forums that have folks with this same problem with no answers at all. I would love it if there is actually a fix to this so I don't have to feel ripped off.

Problem Description:
Voice randomly becomes unintelligible and extremely distorted (think 70's robotic, accept you can't understand it) while in Ventrillo. My brother and I both have the same model headphones and we BOTH have this problem.
Problem Impact:
I feel cheated out of $119.00 + tax. The main reason for these headphones is for raids and they do not perform the task they were designed for. My guildmates have to be tired of telling me and my brother " Dude your headphones screwed up again." I have sent tickets in and the solutions provided were lame. Reinstall software... mute the microphone? Seriously? All of which did nothing. By the 3rd Email I got nothing at all. Newegg has tons of complaints about this on their site and creative reponded to 1 complaint that was not about this issue, but skipped all with this problem which tells me they do not want to deal with it. I have been a LONG time customer and supporter of creative. This is making me reconsider. If I can't find a solution soon I will return them.
System:
System:
Make Model: Homebuilt
OS: Windows Vista 64 bit
Processor: Core 2 duo E8400
Memory: 8 gigs of Corsair Dominator 1600 mhz
Video Card: 2 x GeForce GTX 260
Motherboard: XFX 3-way SLI Motherboard
Hard Drives 2 300 gig Western digitals 7200rpm
Case:Thermaltake Cosmos S
Enviroment: Wired WOW headset
Troubleshooting:
So far the only make shift solution I have found to temporarily fix the problem is to disconnect and reconnect Ventrillo. The problem will definately happen again but buys a little time between distortion. The only firmaware I have found is for the wireless headset not the wired. The auto update feature says all software is current.

What is going on with the Sony Wireless Gold Headset for the PS4?

Can anyone tell me what is happening with the new Sony Gold Wireless Headset for the PS4? Seen here: http://www.bestbuy.com/site/gold-wireless-stereo-headset-for-playstation-4-and-playstation-3/3353002...
The release date provided by Sony was 2/10/2014. Every other store and website, including Amazon, Gamestop, etc. is selling these now. Best Buy still has them listed as a "Pre-Order". I went to a store today, and they didn't have them out on the shelf. When I inquired about them, they told me that they had them in stock in the back, but were NOT allowed to sell them to customers. No reason was given. I then called the only other store in my area, and they too said that they have them in stock, but due to instructions from corporate, were NOT allowed to sell them to customers.
This flies in the face of everything I'm seeing online, which is that people are walking into other Best Buy locations and buying them without issue. The website still has them up in Pre-Order status, but does say will ship them in 1 Business Day. I would really like to buy these from BB today, rather than waiting for shipping or getting them from Amazon. There is NO reason why these shouldn't be able to be sold yet.
Does anyone have any idea what is going on?

Hello MMcCraryNJ,
This headset looks pretty great! I can certainly understand wanting to pick a pair up as soon as possible.
I’m not sure what may have been going on, but it appears to be resolved at this time since the listing on BestBuy.com now has these as “Add to Cart.” If they were still listed as “Pre-Order” over the weekend, it’s entirely possible that the SKU hadn’t been made available to sell yet in store either. Stores may have had them in stock, but the system may not have allowed the sale. I apologize for any inconvenience that this caused.
I understand that you had been looking at other options for purchasing this headset, but if you’re still looking to buy one you should be able to do so at any Best Buy store that currently has them in stock or through BestBuy.com.
Sony - Gold Wireless Stereo Headset for PlayStation 4 and PlayStation 3
Thanks for connecting with us on the forum, and please feel free to let me know if you have any additional questions or concerns.
Sincerely,
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

HS-13 Wireless image headset problem

Hi. I have just purchased the HS-13 Wireless image headset which I have a problem with.
The item works perfectly well for a random period of time. This includes importing contacts, editing contacts, pairing and using the item with my nokia 6680 phone.
EVerything is perfect until it suddenly loses all the contacts and resets itself to factory defaults, including the time and date, for no apparent reason at all. when it does this its impossible to add any contacts again, either manually or using the transfer software, as when each one is added the item resets itself constantly in a loop.
It does this no matter if its paired to my phone or not - ie: as a standalone device. After another random period of time it is able to add contacts again as normal, and retains them, until it happens all over again. It does this even if the battery status is full. Once I found that resetting the item to factory defaults manually fixed it, but it doesnt do anything any more - probably this was co-incidence. So at the moment its not much use to me and I need to return it to my retailer but they have asked me to email support at see what you say about it. Except the support form doesnt work for me and returns a 404 when submitted. (gah!)
I'm pretty sure I'm not at fault in using the item as I'm a complete geek and extremely tech literate and it does seem to be the device having a problem. Can you possibly give me a reply on this as its quite annoying indeed! cheers - malc

yup I finally got it replaced - and like it a lot now. Yes, as you say, it is a bit flakey sometimes, I've had a few restarts as well - every time it happens I think its going to totally break like the first one. Sometimes it just hangs as well, but generally its solid enough. I'd rather have it than one of the earpiece thingies though. Mind you, people look at me strange when I'm using it in shops and stuff. boiboi - malc

Ps3 wireless stereo headset support

Hi
Is it possible to pair the ps3 wireless stereo headset to the tablet s with the usb adapter?
Currently it displays a message saying an unsupported device has been connected.
In the future will this be supported?
Thanks in advance

Hello,
Thank you for your post
The PS3 Wireless Headset is not supported with the Tablet S for Video Conferencing.
We will forward your request to Engineering for review.

Review: Sony MDR-AS600BT Bluetooth Wireless Sports Headset

I walk about an hour a day to the SkyTrain and home, rain or shine. It’s a great time to listen to new music on Spotify or call friends and family; I’ve spend the past few years flipping between headphones from Bose, Monster, and my Apple EarPods. The one thing that most of them have had in common is that they have a cable running from the earphones to my phone. That cable gets snagged, pulls and will either rip out of the audio jack or pull my phone out of my pocket on a bad day. For the last week I’ve been using the Sony Bluetooth® Wireless Sports Headset on my walk. Have they solved the cable problem and are they worth buying? Read on to find out!

I saw all your problems listed and quickly read it through looking for "I've tried to update". I clearly read it to fast. Sorry about that, my bad.
As for the "assumed answered" check the 2nd announcement on the main page on this forum for a detailed explanation to this.
The software version name/number isn't listed anywhere on the website but you can check this in the device itself. Back button > Settings > System info. The latest one is called 0.1.B.0.6.
Since you've already done the update and still are having problems I suggest you download Update Service. http://www.sonymobile.com/global-en/tools/update-service/
With this program you can redo the installation which hopefully solves your issues. If not, I'd suggest you take it back to the store.
What do you think about this forum? Let us know by doing this short survey.

Wow headset audio delay

hello
i am currently using mac os x mountain lion (clean install) with support team updated drivers (drivers on the website are not working so they sent me modified ones) but i have a audio delay issue. i.e. when i shoot the sound is coming after fire like 100ms. its a little delay but it already ruins my game experience. please help me to fix it. By the way when i am using built in speakers or even airplay speakers its all normal and there is no delay at all
wow headset wired

The headset works for me... but the control panel does not.
I get this error:
None of the features work. Not EQ, not voice FX, not THX - NOTHING.
And there is no way to clean uninstall to reinstall the drivers - I am having to manually sniff around the system folder... Try and resintstall - same issue.
Is there not a Beta Driver we can try and help with?
Cause this is an expensive failure right now.

Wireless wow headset

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