Word 2010 - Cannot upload - sign in required

Hi!
One of our users are getting this error message in word 2010:
Upload failed: Sign in required. He can't upload to their server.
Any idea what this could be?
Thanks in advance :)

Hi,
How did the user upload the Word file to server? Which kind of the server did you use? Did he use the Office 2010 upload center? As the error message, the user did not login the server. Did the issue only occur in Word?
Please do some tests to narrow down the issue:
Try to upload a txt file to test. If it still upload failed, please check the user permission and login status.
Try to change a client and use his account to upload Word files. If it can upload, please check the original client and network.
Disable firewall and anti-virus software
If I misunderstand something, please let me know and give me more information.
Regards,
George Zhao
TechNet Community Support

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And that's it. Whether that will be enough for your Merge to work as you hope, I cannot be sure, but all I can say is that without doing those 2 things, it almost certainly
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[[I originally had a third thing. I actually now think it's incorrect, but I'm going to leave it here just in case.
Important point number 3: If it does not work, there is
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of certain types of field. I'm not going to step through how to look for that, but for example, in my registry, for Word 2010, it is at
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options
It may be elsewhere.
If you cannot find that Option, or it is there and is set to the default value (1), then something else is wrong and I do not know what it is. However, if it is set to 0 (which
makes Word use its original behaviour, you will have to set it to 1 to get this to work.
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Steve Fan
TechNet Community Support

Word 2010 - Cannot upload - sign in required

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