Workflow Criteria for external domain

HI
I would like to route all incidents came from lab.com (external Domain) to particular analyst.
Please let us know workflow criteria.
Thanks
Krish
Regards, H@ri

To get started with PowerShell and SMLets maybe these two blog posts are helpful:
Using SMLets Beta 3 Post #1 – Using Get-SCSMObject, Get-SCSMClass to Dump Data
from SCSM
Using SMLets Beta 3 Post #3–Using Set-SCSMObject to Bulk Update Properties on
Objects
Both are refering to the Beta 3 of the SMLets but still valid for the current version of SMLets.
To get started with SCSM and Orchestrator this might be helpful:
System Center 2012 Self-Study Guide (Part 6 - Orchestrator and Service Manager)
Hope this helps.
Andreas Baumgarten | H&D International Group

Similar Messages

Not send mail for external domains

Hi,
I have installed OCS 10g(10.1.2) in linux. All components ok, but i not send mail for external domain.
Att,
Mesti

I remember in version 9.0.2 that i configure in SMTP_OUTBOUND the IP of DNS external to send mail for other domains.
Mesti

Unable to send and receive email for external domain

Hi,
I just installed Exchange Server on my 2K8 domain controller. I have set up the send connector and made necessary changes to the receive connector as well. I have updated the DNS records as well on my domain registrar. I can access OWA from outside my companies
network and is able to send and receive emails for my domain but unable to send or receive emails to any other domain. I have checked the delivery report and it says that the message has been queued on the server.
I also did nslookup. Results mentioned below:
C:\Users\Administrator>nslookup www.google.com
Server: localhost
Address: ::1
Non-authoritative answer:
Name:    www.google.com
Addresses: 2404:6800:4009:802::1014
          74.125.236.145
          74.125.236.148
          74.125.236.146
          74.125.236.144
          74.125.236.147
C:\Users\Administrator>nslookup www.microsoft.com
Server: localhost
Address: ::1
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to localhost timed-out
Any help would be much appreciated!

Hi hg01,
According to your description, I notice that you installed Exchange server on a DC.
It is not recommended to install Exchange server on a DC. I suggest install Exchange server on a member server. More details to see:
Installing Exchange on a domain controller is not recommended
http://technet.microsoft.com/en-us/library/ms.exch.setupreadiness.warninginstallexchangerolesondomaincontroller(v=exchg.150).aspx
About your issue, cannot send and receive externally, I suggest make sure the DNS can be resolved first.
Then, check whether Outlook Anywhere has been enabled. If not, please enable it on both Exchange server and Outlook client side.
Last, try to configure both Send Connector and Receive Connector.
More detailed error message will be helpful for the further troubleshooting.
Thanks

Can iron port supports auto mail reply for external domains

Hi everybody,
We have a requirement, that our mail security gateway (ironport) should be configured in such a way that it should send the automatic mail reply for the external domains.
Can any one suggest, It can be configured or not....Post any related article..
Thanks
Siva

Hello Siva,
There are some details that would be needed, to understand if you intend to send auto-replies to external domains or to senders that are sending to those domains. The example below will automatically send a notification to the sender, to confirm receipt of the message. This based on the recipient addresses. Typically used for requests for info from websites etc.
Assumptions for this filter:
Public listener name = InboundMail
Rcpt to = [email protected]
Subject Line for notification = "Receipt for message:" with the original subject line ($Subject).
Reply to address for the notification = [email protected]
Template for notification body "AutoRespond_Info" already exists
Considerations:
If there are a number of mail rcpt addresses that require the same notification, consider using a dictionary rather than specifying them in the filter itself.
Filter:
AutoRespond_Info: if ((recv-listener == "InboundMail") AND (rcpt-to == "[email protected]")){
notify ("$EnvelopeFrom", "Receipt for message: $Subject", "[email protected]","AutoRespond_Info");
Regards,
-Jerry

Why do I get error "The LDAP server is unavailable" while connecting to external domain via sync connection in SharePoint UPSA ?

Hello,
I am trying to connect to external domain via UPS Account having "Replicate Directory changes" permission on external domain while creating sync connection in UPSA.
I have checked below URLS :
http://social.technet.microsoft.com/Forums/en-US/1912bf88-8fec-4b5d-9d1e-a42db8318e33/ldap-server-is-unavailable-sharepoint-2010-user-synchronization?forum=sharepointadminprevious
http://social.technet.microsoft.com/Forums/en-US/6525d3aa-9197-42a2-aea0-190b84ac8356/the-ldap-server-is-unavailable?forum=sharepointadminprevious
And looks like its network connectivity issue - and hence I have verified that port 389 is open by infra team.
Note : I am able to connect to local AD , does it make sense that port is not open for external domain ?
Can anyone please let me know what can be the issue ?
Your help will be highly appreciated as I am struggling to fix this issue since quite long time but no luck yet.
Thank you in advance.
Kind regards,
Dipti Chhatrapati

Hi Dipti,
If you have Two-Way trust relationship then not sure if you have tried below:
Create a folder on the SharePoint server
Go to Folder properties - Security tab
Try adding user of the external domain on the folder
Please let us know if you are able to add the user or not. If you are able to add then it means that the connection and trust is proper and you should be able to create sync connection in UPA without any issues or else there is some issue with the connectivity
or the trust which is configured.
Please also make sure that you have given permissions to sync account as per below TechNet:
http://technet.microsoft.com/en-us/library/hh296982(v=office.15).aspx
Replicate Directory changes permissions are also required on cn=configuration container, below are the steps:
Grant Replicate Directory Changes permission on the cn=configuration container
Use this procedure to grant Replicate Directory Changes permission on the cn=configuration container to an account.
To grant Replicate Directory Changes permission on the cn=configuration container
On the domain controller, click Start, click Run, type adsiedit.msc, and then click OK.
If the Configuration node is not already present, do the following:
In the navigation pane, click ADSI Edit.
On the Action menu, click Connect to.
In the Connection Point area of the Connection Settings dialog box, click Select
a well know Naming Context, select Configuration from the drop-down list, and then click OK.
Expand the Configuration node, right-click the CN=Configuration... node, and then click Properties.
In the Properties dialog box, click the Security tab.
In the Group or user names section, click Add.
Type the name of the synchronization account, and then click OK.
In the Group or user names section, select the synchronization account.
In the Permissions section, select the Allow check box next to the Replicating
Directory Changes (Replicate Directory Changes on Windows Server 2003) permission, and then click OK.
Kind regards,
Bhavik K Jain
Please ensure that you mark a question as Answered once you receive a satisfactory response.

#554 5.4.4 SMTPSEND.DNS.MxLoopback; DNS records for this domain are configured in a loop ##

Hi,
This is my first post here.
My exchange server of late is facing a peculiar problem. I get the error message that I have posted below when sending mails to any outside domain. However when I restart the server the mails can be resend to the address without any issue. After a certain
time again the issue pops up upon which I am forced to restart the server again. I am running 2007 Exchange on Windows 2003.
Generating server: name.mydomain.com
[email protected]
#554 5.4.4 SMTPSEND.DNS.MxLoopback; DNS records for this domain are configured in a loop ##
[email protected]
#554 5.4.4 SMTPSEND.DNS.MxLoopback; DNS records for this domain are configured in a loop ##
Original message headers:
Received: from name.mydomain.com ([1xx.xxx.xxx.xx5]) by MHDMAILS.mouwasat.com
([1xx.xxx.xxx.xx5]) with mapi; Wed, 19 Oct 2011 08:56:29 +0300
From: <[email protected]>
To: <[email protected]>
CC: "Al Alami,Tareq" <[email protected]>
Date: Wed, 19 Oct 2011 08:56:27 +0300
Subject: RE:
Thread-Topic:
Thread-Index: AcyAQ5tu8z9CvBfdT5+1pcGQkk6x0AIuwczAAAGZjeABQyW5sAADeeJQAAETNDA=
Message-ID: <[email protected]>
References: <[email protected]com>
<[email protected]com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/related;
            boundary="_004_EEC8FA6B3B286A4E90D709FECDF51AA06C0588CA11namedomain_";
            type="multipart/alternative"
MIME-Version: 1.0

On Sun, 23 Oct 2011 15:05:15 +0000, Jobin Jacob wrote:
>
>
>Even af
>
>ter removing my domain from the send connector I continue to receive the error. I would like to say I do have a firewall, Cyberoam. However, it was the same configuration till now in the firewall. I did try Mx lookup and found the following.
>
>Could there be any other solution to this issue ?
Sure, but it's necessary to ask a lot of questions since none of us
know how your organization is set up.
I see you also have "Use the External DNS Lookup settings on the
transport server" box checked. How have you configured the "External
DNS Lookups" on the HT server's property page? Is there any good
reason why you aren't just using your internal DNS servers? If the
internal DNS servers are configured to resolve (or forward) queries
for "external" domains then there's no reason to use that checkbox. In
most cases checking that box is a mistake.
http://technet.microsoft.com/en-us/library/aa997166(EXCHG.80).aspx
The behavior you describe (it works for a while and then fails;
restarting the server returns it to a working state) sure sounds like
some sort of DNS problem.
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP

Outlook 2013 people pane is not showing any items for internal domain users. External contacts works fine

I have recently purchase a new PC which has Windows 8.1, and Outlook 2013, connected to an exchange 2010 SP3 RU4 server.
In the People pane, the for External clients, then this box populates correctly, but for internal domain users, it shows "There are no items to show in this view"
On my OLD PC using XP, and Outlook 2010, connected to the SAME account, then people pane shows correctly for all users.
Any help appreciated
regards
Chris

Hi Chris,
I have checked in my Windows 8 and Outlook 2013 with Exchange 2010 SP3 RU4 environment. There are three folders listed under My Contact in my People pane:
Contacts: The contacts which we added and saved
manually before.
Lync Contacts: The contacts we added in Lync.
Suggested contacts folder: Automatically
keeps track of everyone you send a message to, but isn’t in your Outlook contacts. Please note that it is different from Auto-Complete List.
Therefore, I suppose that the meaning of “but for internal domain users, it shows ‘There are no items to show in this view’ ” is that there is no contacts in the
Contacts folder. Is it right? If I misunderstand, please point it out. And we need to add and save users manually in this folder.
Thanks,
Winnie Liang
TechNet Community Support

I created a website with iWeb but use GoDady for hosting it rather than MobileMe. The images on my Gallery page do not show at all on the external domain but they DO show when seen on MobileMe. Has anyone encountered this problem before? Many thanks!

Hello al!
I created a website with iWeb but use GoDady for hosting it rather than MobileMe. The images on my Gallery page do not show at all on the external domain but they DO show when seen on MobileMe. Has anyone encountered this problem before? Many thanks!

Just create a new page (or use the existing photo page) on your external site and use html to add an iframe sized to the page and link it to the mobilme gallery page. Works for me just fine when showing my gallery from a yahoo site.
like this
<iframe scrolling="off" allowTransparency="true" frameborder="0" scrolling="yes" style="width:100%;height:100%;border:none" src="http://gallery.me.com/your_account_name"></iframe>

ENABLE SRM WORKFLOW FOR EXTERNAL PURCHASE REQUISITIONS

Hi,
Iu2019m creating a shopping cart using an external approver. We require external requisition to be completed by the purchasibg manager.
The changes were implemented as outlined in the document
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/5082a622-7310-2c10-1a9b-ef31dd69a770
I create the purchase req in the external system and the transfer the requisition to SRM. A shopping cart is then created. This shopping cart goes to the purchasing manager for completion. Upon completion by purchasing manager, a message appears to say 'External requisitions do not require an approval process' and
the workitem remains in their inbox.
This workflow processed correctly for normal shopping carts. I canu2019t understand why it does work for external purchasing requisitions.
thanks
Ann

Hi Any one got answere this issue. I also implemented the steps provided in the document created by Prasannau2019s. The workflow is getting triggered for external requisitions now but when we are changing the PR in ECC and transferring again that time its not gettign triggered neighther its restarting the exisiting approval workflow in process (if any).
Thanks,
Swapnil

Problem in workflow sending mails to external domains like yahoo,gmail etc.

hi
i have one probs in my workflow that when i am sending mail to an external id it is not going to gmail,yahoo or hotmail etc.
it is being send to a particular domain say XYZ
but outside it ,no mail is send
and error is coming that recepient is unknown
we have firewalls being placed on smtp
and each and every setting in SCOT has been checked thorughly
but still mail except to one domain is not going outside
i have came across the info that since SAP doesn have any user id authentication but SMTP does has ,so when mail is being send outside the mail sending is failed,one option could be to disable the authentication at SMTP but thats doesn come inside the policy of client
so i think there must be a way out in SAP to deal with this
please suggest how can i send the mails externally,i ahve checked each and every thing inside my SMTP configuration ,adress is defined as * here but still mail is being send to internal domain of the client in which i am working ,but not at all to the external domains like gmail,yahoo etc.
any help will be highly appreciated
best regards
ashish

Hi Ashish,
I think you will need to check with your exchange guys because probably the exchange server will not relay the messages form the SAP server to external e-mail domains.
Regards,
Martin

Approval workflow for external requirement

Hi,
My company already implements Project System and Plant Maintenance, in which we generate PR from those modules, and the PR will be subject to release strategy.
At the moment we want to implement SRM 7.0 and we're planning to use Plan Driven Procurement scenario for the requirement generated automatically from PS or PM. As we can have a release strategy for PR generated from module PM and PS, can we have approval workflow for external requirement in SRM?
Josh

Yes you can but not by standard (Since itu2019s not out of box functionality), on the other hand itu2019s real simple to do an RFC call to your external system and get the agentu2019s information...
All SRM need is only agent ID (User ID) to which the work item need to be assigned...
We too have same scenario i.e. business want to use R/3 release group determination which they have already... we implemented it and working real good...
Let me know if you have any questions...
Thanks!!
Bharath

SRM Workflow for external Purchase requisitions ECC

Dear experts,
We are in SRM 7 Classic scenario , ECC 6. Using SRM process controlled workflow . We want to enable SRM workflow for external Purchase requisitions. As per SAP note 505030 topic 16 , approval is not triggered in SRM for external requirements. So we need to find a new solution as it's a clinet requirement.
Current scenario:
External purchase requisition created from ME51N or Plant maintenance are sent to SOCO for buyer completion. External PRs generate a SC BUS2121 EXTR in status approved.
Desired scenario:
We want those external requirements to be sent to SRM for approval (approval with completion + approval)
After implementing changes suggested in Prasannau2019s document (http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/5082a622-7310-2c10-1a9b-ef31dd69a770 ) , the Workflow is still not triggered for the external PRs, the SC is created but remains in status awaiting approval. No work item is created (neither in BBP_PD not in SWI6, not in SWIA).
Can anyone provide some guidance on what else need to be changed in order to activate SRM Workflow for external PRs?
Many thanks in advance,
Nuria
Edited by: NuriaUB on Dec 28, 2011 5:14 PM

Hi Any one got answere this issue. I also implemented the steps provided in the document created by Prasannau2019s. The workflow is getting triggered for external requisitions now but when we are changing the PR in ECC and transferring again that time its not gettign triggered neighther its restarting the exisiting approval workflow in process (if any).
Thanks,
Swapnil

Same usernames, internal vs. external domains, conflict when usingWebAccess

Currently running GW 8.0.2hp2 on NetWare 6.5sp8.
We have a single domain and single post office, and a single WebAccess
and single GWIA gateway. We about 25 external domains setup to allow
using external users' e-mail addresses our in internal corporate address
books and distribution lists following the procedure outlined here:
http://www.novell.com/documentation/...a/a2zvyc4.html
The problem is that one of my internal users in our corporate domain/PO
has the same userid as a user in one of the external domain/PO's. So,
for example, their e-mail addresses are:
[email protected]
[email protected]
Everything works except that my internal user cannot use GW WebAccess.
Trying to login to WebAccess results in the following error:
"Please login again. You may have typed your name or password
incorrectly. Remember that your user name must be unique."
If I either change my internal user's GroupWise userid, or if I delete
or rename the external user's userid, then my internal user can login
into WebAccess without a problem. So this does appear to be due to
non-unique username's. The WebAccess is seeing the internal and
external user names, and not allowing my internal user to login.
Is there a work around for this since the users are in separate domains
and PO's, or do I need to just rename my internal user's account? I
have no control over the external user's e-mail address, so I can't
rename their userid.
Is there a way to keep the "default WebAcess" gateway from looking at
external domain's for user account authentication? I have tried setting
up a class of service in the WebAccess gateway to deny access to the
external domain, and that hasn't worked either.
Thanks,
-Greg
former e-mail for posting:
[email protected]

I knew I should have looked a little longer.
http://www.novell.com/support/kb/doc.php?id=7006447
Thanks,
-Greg
On 1/7/2013 12:38 PM, Greg N. wrote:
> Currently running GW 8.0.2hp2 on NetWare 6.5sp8.
>
> We have a single domain and single post office, and a single WebAccess
> and single GWIA gateway. We about 25 external domains setup to allow
> using external users' e-mail addresses our in internal corporate address
> books and distribution lists following the procedure outlined here:
>
> http://www.novell.com/documentation/...a/a2zvyc4.html
>
>
> The problem is that one of my internal users in our corporate domain/PO
> has the same userid as a user in one of the external domain/PO's. So,
> for example, their e-mail addresses are:
>
> [email protected]
> [email protected]
>
> Everything works except that my internal user cannot use GW WebAccess.
> Trying to login to WebAccess results in the following error:
>
> "Please login again. You may have typed your name or password
> incorrectly. Remember that your user name must be unique."
>
> If I either change my internal user's GroupWise userid, or if I delete
> or rename the external user's userid, then my internal user can login
> into WebAccess without a problem. So this does appear to be due to
> non-unique username's. The WebAccess is seeing the internal and
> external user names, and not allowing my internal user to login.
>
> Is there a work around for this since the users are in separate domains
> and PO's, or do I need to just rename my internal user's account? I
> have no control over the external user's e-mail address, so I can't
> rename their userid.
>
> Is there a way to keep the "default WebAcess" gateway from looking at
> external domain's for user account authentication? I have tried setting
> up a class of service in the WebAccess gateway to deny access to the
> external domain, and that hasn't worked either.
>
> Thanks,
> -Greg
>
former e-mail for posting:
[email protected]

Configure a sharepoint 2013 site for external and internal access

I need to configure a local install of sharepoint 2013 so that users can access it internally and externally using windows/AD authentication. The internal and external addresses are different.
I have bound an external ip to the domain for external access.
I have created Alternate Access mapping, and bound the host header but I get a file not found message for external access.
Have I missed something here? why the error and how can it be fixed. Step by step process would be appreciated.

Hi Luis,
According to your description, my understanding is that the error occurred when accessing the site externally.
The most common cause for this is that the IIS host header is configured incorrectly. The 404 will appear because we are hitting a different IIS web site and not the one we are intended to.
Here is a similar issue for you to take a look:
http://stackoverflow.com/questions/14953322/sharepoint-2013-404-not-found-while-accessing-site-collection-from-outside
More references:
http://technet.microsoft.com/en-us/library/cc261814(v=office.15).aspx
http://technet.microsoft.com/en-us/library/cc263208(v=office.15).aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Lyncdiscover reports HTTP 500 Internal Server Error for external users

Hello,
I have a problem providing lyncdiscover information for external Lync users. The same address works internal (prompts for file download) so I believe the problem is UAG/TMG providing the site which is not my cup of tea. I have a working external lyncdiscover
for other domain in the same Lync + UAG/TMG server environment. I have also checked the public DNS records few times and everything should be fine. Firewall also shouldn't be an issue since it reports the internal server error, right? Any suggestions what
should I check?

more information based on Lync Autodiscover Web Service Remote Connectivity Test.
Testing HTTP authentication methods for URL https://lyncdiscover.domain1.com/Autodiscover/AutodiscoverService.svc/root/user.
HTTP authentication methods successful.
Additional Details
Testing HTTP content for URL https://lyncdiscover.domain1.comi/?sipuri=[email protected] has
token="User".
HTTP content isn't verified.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl04_tmmArrow">Tell
me more about this issue and how to resolve it</label>
Additional Details
HTTP 200 status received from server, but no token="User".
Elapsed Time: 203 ms.
The same result goes for the other domain that provides the lyncdiscover information correctly for external users. It doesn't seem to solve the root cause but might help to understand
the problem.

Workflow Criteria for external domain

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