Workflow goes in error when the shopping cart is rejected

Hi All,
We have implemented n step approval workflow.
The issue is when the shopping cart gets rejected, the workflow WS14900032 gets called which sends the mail to approver/initiator/reviewer.
The catch here is this workflow is going in error only in case of approvers and that too sometimes.
Can anybody tell me what might be the issue with this. I have already compared the correct and errored workflow data but do not find anything specific.
Please help.
Regards,
Neha

Hi,
What was the error detail in SWI2_DIAG transaction?
Regards,
Masa

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Hi BC, I have an issue with BC. When the shopping cart is used it takes stock out of inventory and h

Hi BC,
I have an issue with BC. When the shopping cart is used it takes stock out of inventory and holds it, regardless of whether or not a customer proceeds to purchase. OK.
To make matters worse, the stock is only cleared from the shopping cart when the customer closes the browser - not when they close the shopping window.
Now lets say a customer doesn't close their browser for a month - it happens! .. when their stock is finally returned it may throw out our stock levels that have in the meanwhile been adjusted. So their stock will be added on top of an accurate stock take, putting stock in that isnt really available.
This is causing us mayhem.
We have not yet seen if stock is actually returned at all. In the test we did today where we filled a shopping cart then closed the browser without making a purchase, the stock was not returned immediately. So we dont even know when it will be returned - thats IF a customer actually closes their browser. Any solutions out there?
Jo

Hi there,
The way stock is managed in this situation is desirable for many in that case otherwise shopping on a site and adding to cart would not be viable or use friendly.
What you mention about not closing a browser though is a case that is not true. IF you go into the shop settings in the admin you can see the cart restore timer which is by default 24 hours but you can change this to as low as 1 hour if you wish.

Error in the Shopping Cart view

In the shopping cart view, the list is showing shopping carts that are completed even though the queries are set to not show completed shopping carts. There is no way to make the completed ones go away and only show active ones.
Under the "Status" column these are shown as "approved". Are they not going from approved to "completed" or some other such category even though goods receipts have been done.
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Karina

Hi,
In standard, the "last" status at shopping cart header is the approved one (I1129). Shopping cart does not behaves like purchase order or RFX, where you can complete the document and the header status will assume it.
You can check the current shopping cart status at header level in BBP_PD transaction.
After shopping cart is ordered, it will go to approval and afterwards it will assume the approved status, which is the last one at heder level.
I hope it helps.
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Ricardo

Error When Create Shopping Cart from catalog SRM

Hi all,
Currently, I have problem need your help.
I tried to create an shopping cart from catalog. But I don't know how the G_L_ACCT was lost.
The information about account like this:
Now, I want to know where this data is selected. Would you please help me for this issue.
Extra Information: Acc_cat = 'A'.

Dear Melynessa: normally you should not get this error message when flagging "Order as Direct Material" in SRM 7.0.
Please, check in your backend ECC6 if "Value updating" flag has been selected or not for the material type of your SC material ID under the IMG path "Logistic - General --> Material Master --> Basic Settings --> Materual Types --> Define Attributes of Material Types"
If field "Value updating" for material type is not flagged then, when creating a PReq or PO in SAP ECC6, you will get always an error message asking you for an account assignment.
Due to the circumstance above, in SRM, materials ID belonging to non-valuated material types should not be ordered as direct (flag order as direct is available always when you enter a material ID, even when it is non-valuated). If you flag the field "Order as Direct" for a non-valuated material, standard SRM system doesn't issue any error message. So, maybe, there is BAdi in your SRM system checking the "Value updating" for material type and avoiding "Order as Direct Material" flag being selected when it is a non-valuated material
Hope it helps.
regards
Valentí

Error when create shopping carts in cproject

Hi,
We are on SRM4.0 ,Cproject 4.0 and we have an error message "Cannot determine CO account assignment object" in creating shopping carts in the Cprojet.
Could anyone can tell me what IMG missing?
what i have to do,please suggest me.
BR,
Jing

Hi
Have you check OKB9 transaction in R3 - FI . ?
Here we maintain the Cost center - cost element ?
I guess, This is because the the particular material profit center which is link cost center in OkB9 in R3 FI requires a cost object. The cost object enttry is not maintained can u pls chk this with your local FI person and ask him to maintain the cost object for the cost center. See Material is linked to profit center and which is linked to cost center which in turn is linked to cost object. Then this error is material specific. Ask your SAP FI consultant to maintian the cost object for cost center which is linked ot the profit cente in material masters
To change the deafult G/L account,you need to use the BADI BBP_DETERMINE_ACCT.
Do let me know with more details in next reply.
Regards
- Atul

Send backend error notification to shopping cart creator/requestor

Hi Gurus,
We are currently using SRM7.0 classic scenario. In RZ20 transaction code, errors on the shopping cart appeared. We have a requirement for the ff:
Send a notification to user informing them about the backend application error,
Download and store the error in file server or a custom table
and Delete the error from the application monitor
Please advice if you have encountered any of these.
Thanks.

Hi Gerhard!
Did you check DC30 in the backend to have the type of file used in the attachment?
We had a similar problem after the last patching and SAP advised to change the file format in DC30 in the backend to show for example: instead of *.xls change to .
I hope this helps.
Regards,
Elisabeta

Work flow not created for the Shopping Cart

Hi one of the customers created a shopping cart,in approval overview it is showing as no need of approvals,but the status of approval is 'awaiting approval', but workflow is not created for the Shopping cart. advised to re-order in change mode but still no use. please advise.

Hi,
what do you see in SLG1? Check the below t.codes
SM58 - check for stuck remote function calls
ST22 - check for system dumps
SM13 - check for stuck update requests
SM21 - check in the system log for anything unusual
SWUD - run a consistency check on the workflow
Saravanan

Ambiguous workflow when creating shopping cart

Hi,
When I am trying to create a shopping cart system is showing the error ambiguous workflow.
We are having a stand alone system in SRM5.0.
The configs that have been done are as follows:
1)Root organization , the purchase organization and purchase groups have been created and assigned to the root organization.
2)One manager and a employee have been assigned to the root organization.Manager has red hat.
3)For the task specific workflow configuration ,under assign agents the manager has been assigned to TS 10407964.
4)The standard SAP workflow are all active and have the same currency as the shopping cart .
Can anyone tell me the steps for checking the uniqueness of the workflow?
Further, do we require specifying anywhere that the manager is the approver of the employee or the system is supposed to find that automatically from the organization plan?
I am basically a MM guy new to SRM, so any input in this regard will be very useful.Points will be awarded.
Regards
Supratim

Hi,
Please check whether for the SC multiple approval workflows are active by going in trascn SWE2.There for the Event BUS2121,you can see a list of workflows.
If more then 1 WF is active,then check whether the starting conditions(if they exist) for the Workflows are unique.
If the starting conditions are not unique then the system doesnt understand which WF to trigger once the SC is saved..Hence you get the message that the "Workflow is ambigous".
If you are doing the agent assignemnt at the TASK level,the approver/manager be will be directly taken from there.However if you want some specific logic to be followed while determinig the agent,then you can write your own rule(in which the logic can be written to determine the Approver) which needs to be attached to the Task of the WF.
Alternatively,you also have N-step Approval Workflow for SC approval in which the complex logic for determinig can be written in a BADI.
For more details on WF,refer the foll link:
http://help.sap.com/saphelp_srm40/helpdata/en/5a/af5eff85d011d2b42d006094b92d37/content.htm
BR,
Disha.
Pls reward points for useful answers.

SRM 7.0 Process-Controlled (BRF) Workflow -- Error message to Shopping Cart

I am modifying a BRF Expression used to calculate approval levels. During this calculation, I may run into error conditions (e.g. Currency tranlsation not found) that I want to display to the user (in the Shopping Cart).
I have tried raising the following exceptions:
/sapsrm/CX_WF_RULE_ERROR.
/sapsrm/CX_WF_RULE_ABORT.
Raising these exceptions do result in SLG1 log entries being written, but the User is not informed of the error (ie. at top of shopping cart where other messages display).
I can probably jump out of the Webdynrpo to read logs, but thought there MUST be some standard way of passing error conditions from the BRF, back to WF, and then back to the Webdynpro Window.
Anybody raise error messages back to the online user from Process-Controlled Workflow?
Thanks,
- Tim

>
Saravanan Dharmaraj wrote:
> Hi Tim,
>
> I am not sure about your business requirement, but if you want to display custom error message while user create a SC, SAP has provided a standard BADI - BBP_DOC_CHECK_BADI. You can implement this Badi to raise a custom error,warning message. You can build your brf logic in the BADI implementation..
>
>
> Best Regards,
> Saravanan Dharmaraj.
Hi Saravanan,
I am actually modifying the Approval Limit Checks (for multi-currency translations) that you recently coded in Maryland. It can occur that errors occur in determining limits (new Currency translation I just added), or during the lookup of agents (ie user config is inconsistent).
In these cases, I can make the shopping cart Dump, by raising untrapped error messages, or assertions. However, I would like to raise exceptions that get trapped (such as the ones I identified in original post), and then make their way to the shopping cart.
Unless I am missing something, I don't think the WF BADIs, or BRF are gonna communicate errors back to the shopping cart, even though these components are called during cart creation and checks.
I realize that I can recode the Agent Determination BADIs, BRF calls, or even read BRF logs within BBP_DOC_CHECK_BADI. I mentioned this in my original posting as well.
Anyway, any help is appreciated.
Thanks,
- Tim

Getting error while creating the Shopping cart.

Hi ,
I am getting error while creating the Shopping cart.
a.Error in account assignment for item 1 (Item Testing SC )
b.Duplicates of Cost Centre T10063 are defined in SRM (Item Testing SC )
Kindly provide the solutions.
Thanks,
Dev

Try the following in the ERP backend system:
Standard Hierarchy Inconsistencies
Issue: one Cost Center is repeating in more than one node in Cost Center Standard Hierarchy.
Update from SAP Global support, the following was the email received:
in transaction KSH3 please run both the ambiguity and completeness check(Menu -> Extras -> Check and Help functions).
If you think that your standard hierarchy is inconsistent you can check that as following:
Run transaction Extras -> Hierarchy - Master data -> Test. The result shows you if there are in consistencies. If that is the case run also Extras -> Hierarchy - Master data -> Comparison.
Alternatively, you can run the report 'RKCORRH1' (TN SE38).
Run both the Hierarchy->Master data->test and the
Hierarchy->Master data->comparison.
As stated above inconsistency message showed after Test. Run the comparison and you get a similar message.
Once the above two are run, again when you go to test, the inconsistency disappears.

BAPI_SCEC_CREATE - how to get the shopping cart to go to our workflow

Dear experts,
When a shopping cart is created using BAPI_SCEC_CREATE, it will get approved automatically. We want the shopping cart to go through our approval workflow. Is there any way to achieve this? I saw threads on similar question but there's no solution. It seems to be related to Sourcing relevant indicator (SOURCE_REL_IND) in table BBP_PDIGP. I've tried executing BAPI_SCEC_CREATE followed by BAPI_TRANSACTION_COMMIT and then BBP_PDIGP_DB_DIRECT_UPDATE to reset the SOURCE_REL_IND. However, it didn't work.
Does anyone know how to get the shopping cart created by BAPI_SCEC_CREATE to go to a workflow?
Thanks,
Lara

Hello Lara,
When a shopping cart is created using BAPI_SCEC_CREATE, it will get approved automatically. We want the shopping cart to go through our approval workflow. Is there any way to achieve this?
Have a look at SRM article below:
[Enable SRM Workflow for External Purchase Requisitions|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/5082a622-7310-2c10-1a9b-ef31dd69a770]
It seems to be related to Sourcing relevant indicator (SOURCE_REL_IND) in table BBP_PDIGP.
Check your customizing:
(in SRM 7.0) SAP Supplier Relationship Management > SRM Server > Sourcing > Define Sourcing for Product Categories
Depending on product category you used when creating your SC, its items are relevant or not for Sourcing.
Regards.
Laurent.

Error while transferring the Shopping cart to ECC system

Hi,
I am getting the below error in classic scenario, while trying to transfer the shopping cart created in SRM (v 4.0) system to ECC (v5.0) system.
"06313 Material differs from material & from t he info record"
I have a valid inforecord in ECC for the material and vendor entered in shopping cart.
Please help me to find out what could be the problem.
Thanks & Regards,
Arun

Hi Arun,
Its difficult to tell what is the issue exactly with the information provided by you but neverthless check the following observations :
1. Did you refer the correct info. record while creating shopping cart for that item ?
2. Check for the detailed description of error in Application Monitor using RZ20 txn. and also in SLG1 for any error logs.
Also check in BBP_PD for the status.
3. Also try to craete a P.R and P.O in R/3 for that material by referring that info record. This is one of the best ways of trouble shooting as you can nail down the issue thats causing this error.
Please check for the above observations and get back to us for further help.
Award points for helpful answers.
Rgds,
Teja

What was your credit score when you did the shopping cart trick?

Hey everyone! I have removed all but two charge-offs and am paying monthly payments on one of those(Springleaf). My credit score is still terrible....a whopping 505....but, by removing 4 charge-offs it brought it up 36 points. It was 469. Gotta start somewhere. Lol. I have been reading about the shopping cart trick and wanted to ask y'all what was your credit score at when you succeeded? I have two judgments that I will file a Motion to Vacate this fall when I have them paid in full. Thank you very much. :-)

Tietza wrote:
Hey, SandiBeach22! I looked at your siggy and I am only seeing.... TOTAL CREDIT LINES: $166,750.00
EQ FICO: 744 (6/2015) I see a little plant which I think means that you are in the 'garden'? Which three did you try and your score is excellent at 744. Mine is barely over 500. Heck, I can't stay in the garden! Just started gettin the SCT to work! Have to many cc's. Maybe 18/19? Got Overstock recently with a 16k limit! I try to check out as a guest. It seems to work better for me. Got the Sportsman Visa the same way. No hp's at all and around 28,250.00 in cl's. Worth a shot or two. Keep trying. It took me about 2 months to get Overstock to work. VS should give you a card. Probably a few more too. Scores not excellent. Not until it's over 800.

Items in the shopping cart appear with different price than in the catalog

Hi All,
We are running SRM 5.0 (Classic Scenario) with external catalogues.
After selecting items from the external catalogue and transferring them to the shopping cart, the items appear with different price(the problem exists in the productive system)
The strange thing is that there is no dependence or sequence between the differences. For example, in one shopping cart, one item is with correct price, the price of the other item is not correct (when I click on the icon which is showing item details in the catalogue, the price is different than the one in the shopping cart). Sometimes the difference is significant, sometimes not - if the item price in the catalogue is 22.34 EUR, in the shopping cart is 21.22EUR or if the item is 45.62EUR in the shopping cart is 45.60 EUR. There is no logic.
I tried to create a shopping cart in the support system, with the same items from this catalogue, and they are sent back in SRM with the correct prices.
I traced all OCI parameters, sent from the supplier catalogue, and everything is correct.
At the example given below the price in the shopping cart ordered in the productive system is 69.00CZK, and after that during the test the correct price of 73.870CZK has appeared.
NEW_ITEM-DESCRIPTION==Durable-KeyClip-keytag%2C+black
NEW_ITEM-MATNR==
NEW_ITEM-MATGROUP==
NEW_ITEM-QUANTITY==10
NEW_ITEM-UNIT==EA
NEW_ITEM-PRICE==73.870
NEW_ITEM-PRICEUNIT==1
NEW_ITEM-CURRENCY==CZK
NEW_ITEM-NEW_ITEM-LEADTIME==1
NEW_ITEM-VENDOR==
NEW_ITEM-VENDORMAT==0176%2F1957001
NEW_ITEM-MANUFACTCODE==
NEW_ITEM-MANUFACTMAT==
NEW_ITEM-CONTRACT==
NEW_ITEM-CONTRACT_ITEM==
NEW_ITEM-SERVICE==
NEW_ITEM-EXT_QUOTE_ID==
NEW_ITEM-EXT_QUOTE_ITEM==
NEW_ITEM-EXT_PRODUCT_ID==23109
NEW_ITEM-EXT_SCHEMA_TYPE==UNSPSC
NEW_ITEM-EXT_CATEGORY_ID==55121504
NEW_ITEM-LONGTEXT_1%3A132==Durable-KeyClip%0D%0Akeytag%2Cblack%0D%0A%0D%0A6pc
I checked the error log in SLG1 for BBP_OCI, and no error message exists. In my opinion the problem can be in supplier system, because otherwise all items will be with wrong price. And at the moment, there are shopping carts in which all items are with the correct price!
It is not something in the user profile, because in one shopping cart created by one user some items are correct, some of them not.
I also checked with the supplier, they said that they haven't change the price, recently.
Has somebody of you met this problem?
In the IMG-> Define External Web Services (Catalogs, Vendor Lists etc.) I have set all parameters for the standard call structure: the URL of the supplier, our company ID and password for their catalogue.
In the Detail view for the catalogue, the following parameters are set
u201CAdditional functions in the product catalogueu201D field:
-     Display product data again in the catalogue
-     Validate product data from SAP Enterprise Buyer
-     Find supply sources
u201CTechnical Settingsu201D field
- Use Error Log
Thanks,
Desi

That means that we are not maintaining material numbers in SRM, so there are no predefined price or info records for that materials in R/3 system, or in SRM.
In the set up of external catalogues, validation of the price is set. Which means that, if a new shopping cart is created from already existing one, and meanwhile, a change of the price is done by the supplier in the catalogue, the new item price will be adopted in the shopping cart.
No prices are maintained in the SRM system, everything is from the supplier catalogue.
Desi

With WBS element unable to create the Shopping cart

Hi,
With WBS element unable to create the Shopping cart
Problem description:
Shiopping cart >Item detail > Account assignment
A/c assignment category " WBS element", Assignment no (some no,eg 1000-2 ).System picks the G/L account and business area,unable to create the shopping cart.Getting error message that
"The account assignment objects are defined for different business areas "
Did i missed anything ,please
Thanks
Hareesha

Hi Hareesha,
As Sreedhar has rightly said the issue is definitely with the correctness of the data.
Check the assignment of WBS to the proper business area which you are using to create the shopping cart.Check your org. structure and attributes and their assignments once again.
Neverthless some OSS notes for your reference if in case you can not able to make P.Os or the SC's / P.Os are not getting transfered to back end R/3.
Note 727897 - WBS element conversion in extended classic scenario
Note 1000184 - Account assignment error when document transfer to back end
Even after validating the data if the problem still persists please explain it clearly with the errors for further help.
Rgds,
Teja

Workflow goes in error when the shopping cart is rejected

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