Workflow issue - Save as Draft not working correctly - HCM Forms

Hi all,
We're having an issue with the standard workflow ASRDraft (WS17900404), the users are able to create an HCM Form in ESS and save it as a draft.
The workflow gets triggered and the task is created and is showing up on the UWL, when the users try to open the form they receive a critical error:
"No form scenario step is assigned to the work item..."
This is happening only in the production system, DEV and QA are working fine so I checked and compared all the config and everything looks the same.
I compared the Draft Task 17900121 on SWDD and they look the same, the binding is the same.
I also checked the task Container in SWIA and it seems that is missing information (e.g. scenario).
Thanks in advance for your help, I've been researching and comparing config between clients and I can't tell where the problem is.
Regards,
Claudia

Check that the Program Exit cl_hrasr00_pobj_wf_exit is attached to the decision / processing step.

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