Workitem in universal worklist not refreshed after processing the workitem

Hi,
We are using EP 7.0, we are having a problem in refreshing workitem in universal worklist. When a workitem in universal worklist is clicked a ABAP webdynpro application is opened in new window, this window has approve and reject button. Clicking on the approve or reject button completes the business process and workitem should be removed from the UWL. But in our case the workitem is still shown in the UWL and the user can again click on the same workitem and open.
Has anyone has encountered this problem? Could someone let me know how to resolve this issue.
Thanks & Regards,
H.K.Hayath Basha.

Hi,
Just check the status of the workitem whether its approved or rejected before opening the application. If its already approved
or rejected dont open the application.We also faced the similar problem and avoid opening the work item instead of refreshing
uwl.
Because by configuration it is possible to reduce till one minute and frequent refresh of uwl will result in poor performance.
You can give a try with writing code to refresh uwl once the workitem got approved or rejected.
http://help.sap.com/javadocs/NW04S/current/uw/com/sap/netweaver/bc/uwl/admin/IUWLAdmin.html
Try using clear cache.
Best Wishes
Idhaya R

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