WoW SB Tap Chat not working, not visible in Creative Audio Control Panel

I just received one of the new Sound Blaster World of Warcraft Tap Chat foot pedals and so far... it's not been a joy to use
The problem is that the device does not show up in the Audio Control panel (the creative panel) as a configurable device. I have the WoW wireless headset and it is on and active (otherwise the panel will not display). The Tap Chat is supposed to display on the list of options under Illumination, THX, Game Audio, Key Bindings and then the Tap Chat should be listed.
I'm running the latest drivers for the WoW headset (1.01.0001). Windows 7 64-bit. The audio control panel lists as version 1.00.05 (in the panel about screen).
During installation (reinstallation actually trying to fix the problem) the Tap Chat pedal is listed in the registration application, so I know it's installed correctly and IS visible to SOME creative apps (ie the registration app, not very helpful) but not the audio control panel.
I think it's either 1) the panel is an older version and does not know about the pedal (even though I've updated to the latest) or something else is fishy.
Help welcome!
Thanks,

I've already called your support group. They didn't even know that the product EXISTED. Nor did they have any idea what the problem is.
It's pretty obvious the problem is due to the device not being detected on 64bit systems (yes, I can see the device on a 32 bit machine).
So if anyone has Windows 7 64bit they are probably going to be sadly dissapointed with this device.
Also configuration only works if you have the WoW headset plugged in... which is really odd considering you don't need the headset to use the device once configured (you can use it anywhere without drivers since it is essentially a keyboard with only one key).

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