Wrong sync key error

i keep getting wrong sync key error after i click finish on "Setup Complete." i have tried resetting the sync key. nothing works.

Sync was an Add-on before the release of FF4 after which it was integrated into the current release, so it may behave differently.
You could maybe consider updating to the current version which is v4.0.1
To do that, click Help | About Firefox | Check For Updates and then "Apply Update".
P.S. I'm off on vacation for a month from today so I won't be able to respond again until mid-July. But I'm sure one of the other guys will be able to takeover if the problem persists.

Similar Messages

Getting "incorrect sync key" errors during iPhone setup

First, i tried to "add a device" in the desktop Sunc window.
Entered the simple key that my phone generated, and got a positive confirmation on the desktop.
However, the phone showed a "incorrect sync key" error message, and no connection was made.
Then, i tried it the other way around - through the phone app.
I entered the sync key, connected, and got the "incorrect sync key" error as well. I tried this twice, just to make sure i didn't have a typo anywhere.
Lastly, i generated a NEW sync key in Firefox. I then tried connecting BOTH WAYS all over again, always with the same "incorrect sync key" error appearing on the phone.
It works neither way! Very frustrating...

Resolved itself. I guess they were doing extensive maintenance over at Mozilla ... now it just went through as it should, and my iPhone is added to the list of devices.
If you are experiencing similar problems, you can file a bug report - and read the latest status updates on maintenance - here: https://services.mozilla.com/status/

"Wrong Sync Key" even though it's right on my laptop

Fired up a new laptop, installed Firefox 3.6.12, and Sync gets stuck at "Wrong Sync Key" when I try to activate Sync. I'm looking at my other laptop's working Sync key as I enter it--I'm entering the CORRECT sync key. I get the same results on the built-in Tools-->Set Up Sync, and by going through the Add-Ons. What gives?

There are two different versions of Flash, the '''''ActiveX''''' version for IE and the '''Plugin''' version used by most other browsers.
1.Download the Flash Plugin version setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
Save it to your Desktop.<br />
2. Close Firefox using File > Exit <br />
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
See this: <br />
[http://vistasupport.mvps.org/run_as_administrator.htm]

Sync key error

after Re-Installing windows 7 i clicked on sync setup from the menu
user name and pass is correct but the sync key shows error
"Wrong Key"
why is that? the key is not generated,... i've changed it the time i created in and used it for over a year now
every time i re-install windows or ff i put it and it's working
so it's not wrong!!!!!!!!!
now what,.. i want my bookmark data and passwords back

Make sure that you are using the exact key without any space at the end.
Unfortunately, if you did change that Key or the one that you have copied is not exactly the one that was used to encrypt your data, you can not recover it and you will need to set up Firefox Sync again.
It's always a good idea to back up your profile before reinstalling the OS. Firefox Sync is not designed as a back-up service.
Sorry about it.

I keep getting wrong sync key..have triple chekced and it is right..running evo 4G 2.2 froyo

just installed firefox for my mobile ...installed on my pc, and tryd to set up but keep getting sync key wrong everytime i input it into my mobile device...i have triple checked and it is rite...help please

I got it to work finally - just use a new, system generated sync key/passphrase (same thing).
No matter how long or complex a sync key that I tried to come up with; it simply wouldn't work. Once I used the system generated one - bang, it worked on all four devices.
Goes without saying, that I'd back your stuff up first .....

No matter how many times I reset or update my sync key I get the "wrong sync key" red box error message

Version 3.6.17

Sync was an Add-on before the release of FF4 after which it was integrated into the current release, so it may behave differently.
You could maybe consider updating to the current version which is v4.0.1
To do that, click Help | About Firefox | Check For Updates and then "Apply Update".
P.S. I'm off on vacation for a month from today so I won't be able to respond again until mid-July. But I'm sure one of the other guys will be able to takeover if the problem persists.

Error:Sync Key Missing in Replica DB

Hi,
While I am trying to test my Sync Bo thru Emulator, in the Inbound Worklist (Handler) I am getting the below error message, ' Synchronization key 0000000001 missing in replicaion DB, and 'Return code 1 (UPLOADER)'.
Could you pleae help in resolving the same.
Regards,
Sudhakar Karumuri.

Hi Sudhakar,
Is it possible to give the steps which had been simulated?
For eg:-
1. order is created
2. Material conf/Time conf is created
3. sync
4. error
One scenario is that (if you are using MAM) if an automatic notification is created in back-end, the above steps give a missing sync key error.
Best Regards,
Subhakanth

Option to create new sync key is missing

I followed the instructions here:
https://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working#w_ive-lost-my-sync-key-what-can-i-do
But in my 'sign-in' dialog it says 'wrong sync key' but does not provide a link that says 'I have lost my sync key'. Therefore I cannot create a new key and I cannot use this feature at all. I do not want to have to create a new sync account using a different email, as I do not have a different email that I wish to use for purposes such as this. Please help. I'm using FF 5.0 on a MacBook Pro.

Hi!
Unfortunately there's no option to recover your key so you could access your previous data. If you create a new Sync Key you will lost your previously synced data.
The path to get the key has changed a little bit and the article you are pointing is not totally updated. I'm going to review it with the right steps:
1- On the menu bar, click on the Firefox menu and select Preferences...
2- Click on the Sync tab.
3- Click Set up Firefox Sync and a new window will open.
4- Under I already have a Firefox Sync account, click Connect
5- Click I don't have the device with me
6- Enter your account email address and password
7- Click on "I've lost my other device"
8- A new Sync Key will be made for you. Please take a moment to print it out or save it on your computer. Then click Change Sync Key

Sync has stopped working: Wrong Recovery Key

I use firefox sync, it was going ok for months (since I started using it anyway - when FF got that new interface),
now suddenly I keep seeing an error message about a "Wrong Recovery Key".
How can I fix this problem, I have done nothing to change any key. Why has it suddenly stopped working?

Hey Coxy!
I got a answer. :) You are not the only one to have seen this error.
'''Reply from Sync developer:'''
We've seen occasional instances of this in the past; things they can try in increasing order of brutality:
1) Disconnect from sync and re-connect
2) Go through the password reset flow on their FxA account
3) Delete and re-create their FxA account
Hopefully the first will resolve it.
For the first one, you will need to go into the Sync preferences area of Firefox and click a "Disconnect" button. Then I believe the button will change to "Connect" or "Reconnect". Maybe wait a minute after disconnecting to give Sync time to do it properly then press the connect/reconnect button.
Let me know whatever ends up fixing the problem for you.

Trying to sync desktop using droid to recover. i tried: set up sync i have an account, i typed the code on droid. recovery key error appeared and wont sync.

I had to wipe firefox on my desktop because of a virus. i had set up sync but did not save my recovery anywhere. I had also synced my droid but when i typed in the 12 digit code that my desktop generated onto the droid, it said "sync encountered an error while syncing: wrong recovery key. sync will automatically retry this action." i tried to unlink and set up sync again, but i keep getting this error. how can i get my recovery key without losing my saved bookmarks?

Try using the 12 digit code from the Android device, which is already connected to the Sync server, into the Desktop PC to set that device up after the format.

I get an error:"Unable to sync. Your sync key has changed" But I simply type in the old key and it starts woring again

When Firefox starts I get an error : Sync encountered an error. An unknown error has occurred. when I go to sync preferences it says your sync key has changed. When in the update key dialog I simply type the old key it accepts it ans again starts syncing as if nothing had happened.

hello, when this is happening after you've already updated firefox with your admin account, try to delete the ''updates'' folder and ''active-update.xml & updates.xml'' within the %localappdata% folder of your restricted account like it is described in http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly

Telling me the sync key is wrong, even though I have changed it twice on my main computer and brought it the other.

When I go to set up Sync on the second computer it keeps telling me the Sync key is wrong. I have canged it twice on the main computer and let it sync to the server, but when I bring the new key to the other computer it says "wrong Key"
Rupert Cahill

http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

Hyper Transport Sync Flood Error (msi 785gm-e51)

hello all,
my pc
x4-630
his 5750
vgen 2gb 1333
corsair 450w
i have problem with my pc. sometimes its reboot when im playing games.after reboot there a error messege hyper transport sync flood error.
i already google about this problem and i got a information on the google this problem caused by my motherboard.
how to solve this?

Quote from: Svet on 16-July-10, 17:45:09
error in memtest or "Hyper Transport Sync Flood Error" ?
Use normal English, not "r", "u" and such.
What exactly? brand model?
Have you tried with different one?
In which dimm slot is installed?
done >>Clear CMOS Guide<< with power cord removed,
and 'Load bios optimized defaults" ?
error in hyper transport sync flood error
brand name vgen,
here the full spec i got from vgen website :
DDR3 PC 10600/1333Mhz
Category
PC Memory
Type
Long-DIMM DDR3
Size
130 x 30 x 2 mm
Status
New
Description
capacity : 2GB
speed : 1333 MHz
CAL : CL 9
Chip Configuration: 32M x 8 8 Chip
Chipset : Major Brand
Jenis IC :Tiny BGA
Slot : DIMM 240 pin
Tipe : Unbuffered
Voltage : 1.5 V
ECC : No
Registered : No
i never tried with other ram
honestly i dont know what is dimm slot, but if i dont get you wrong its number one slot ram.
yes i already test clear cmos with power cord removed because i afraid get electric shock (im not pc expert)
oh ya found quote in another forum
After reading about 200 threads on this problem, I came to the conclusion that it's a voltage problem. It's not BIOS, an ATI series of video card, faulty CPU or RAM, or a motherboard. The frequency of AMD CPUs being mentioned, power needs, and the ability of BIOS to compensate for voltage changes led me to believe that this is a problem with under-voltage. I don't have the time to experiment with each and every variable, so I upped the voltages in BIOS on all elements of both RAM and the CPU. Before this, I was getting a reboot at random and increasingly irritating times (I do annoying grad homework on this thing). So, after upping the voltages, I haven't had one reboot for HTSFE. If anyone wants to go from here and mess with the individual voltages, go for it. It's definitely a voltage problem. Hope this helps.
so i test it, i upped all voltages that i can change in BIOS. so far its already 2 day without Hyper transport error.
it is fine to upped all voltages?i up it until the highest "white" voltage ( i read in BIOS, grey=auto, white=normal, red=no recommended)

How do I get the android version of Firefox to show my sync key OR export my bookmarks?

This is so aggravating, I have spent hours and hours now trying to get my bookmarks out of my Android device, to no avail.
There are two addons out there, none of which work with the current version (18) of FF.
So I took the about:synckey plugin (https://addons.mozilla.org/en-us/firefox/addon/aboutsynckey/) and updated the install.rdf with the android GUID and bumped the em:MaxVersion. Now it installed! WOHO!
But didn't work. :-(
Googling I managed to find a post in http://support.mozilla.org/en-US/questions/941765?page=2 where cor-el points out that the code is wrong. So I make the fix: The call to get the key should supposedly be 'Weave.Utils.hyphenatePassphrase(Weave.Identity.syncKey)'.
I reinstall and try again, but no dice. I try to insert an alert. No dice. The Javascript doesn't seem to fire.
I try on the desktop, and it works! Well, I don't have a key, but the alert fires as least.
Does Android require signed packages for JS to run, or what am I missing here?
The fact that there is no way to get the sync key out of FF for android NOR export bookmarks is, to use a strong word, retarded. Googling around there are many many threads from people who have, like me, lost their recovery key. It's aggravating because the data is there. I have my bookmarks on the device. I know the key is in there or it couldn't decode them. There's just no way to get at it because everything is locked down.
The JS looks like this (oh great, no preview here. How nice):
<script type="application/javascript;version=1.8"><![CDATA[
window.addEventListener("load", function onLoad() {
window.removeEventListener("load", onLoad, false);
Components.utils.import("resource://services-sync/main.js");
let synckey = Weave.Utils.hyphenatePassphrase(Weave.Identity.syncKey);
document.getElementById("synckey").textContent = synckey;
}, false);
]]></script>
One thread suggested 'jailbreaking' and then somehow exporting the sql-lite(?) database containing the key, extracting it from there. I'm not doing that. This isn't supposed to be hard, this is supposed to be three clicks and you're done.
For the love of all that is holy, someone add Export Bookmarks to the Android version so we can get on with our lives.

This is because the directions you are seeing are out of date. They applied to Firefox < 10.
The only way to get data out of the Firefox for Android profile is to use https://addons.mozilla.org/en-US/android/addon/copy-profile/
This data is not directly importable into Firefox desktop. It would require some inspection of the SQLite databases to accomplish what you want to do.

My hard drive & mother board had to be replaced, I am trying to setup my laptop & trying to re-sync but it will not let me use my old sync key, how do I reactivate using old sync key???

I have my old sync key, but it keeps saying that it is the wrong one every time I try to setup the sync option...how do I clear out what is currently on there so I can use my old sync key and get my original info back?

When you go to set up Sync - '''''I already have a Sync account''''', then in the next window use '''''I don't have the device with me'''''
As you type the Sync Key, don't type the hypens between the alpha / numeric characters.

Wrong sync key error

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