XML import raises application error / event code "AVAA0-3208-0"

I receive an application error when trying to import a specific XML file. Other XML files, that have been created with the same tools and sequence but from another MS Project file, can be imported without an issue.
There is no warning or error in Primavera's log file.
Here is the error message's content:
Type: EAccessViolation
Event Code: AVAA0-3208-0
Description: Access violation at address 01136627 in module 'PM.exe'. Read of address 00000000
Object: TVUltraButton
Context: TfrmWizImport.RunImportWizard / TDevxMainForm.actFileImportExecute / TCFormManager.SetToolbar / TDevxMainForm.BeforeFormShow / TfrmLogin.FormCreate
Primavera version: R8.3.2
OS: Windows XP (NT5.1) SP3
Has anyone an idea about what the root cause (XML content issue) might be?

based on the details provided, this is not a permission issue since you are able to import other similar MSP XML files so it could be a data issue in the XML file being imported.
Can you try modifying the XML file and remove activities and just keep a few activities, then save as a new XML file and try again. I think you can try narrowing down the issue with some tests to see if it's a problem with the XML or not.

Similar Messages

Importing Relationships from .XLS in P6 7.2 with Error Event Code AVAA0-319

While attempting to import a small number of relationships (100+/-) from a MSExcel file, I received the following error message and the import was aborted. I used a relationship export file from the same schedule for the format of the import file and have had other imports of in this same format and file go thru without a problem.
I am curious to know if this could be a memory issue with my computer or if it is some other issue. Has anyone seen this Event Code error before? Or is there a reference out there where I might be able to get some insight as to what is causing the issue?
Any assistance would be appreciated!
* EXCEPTION REPORT *
Date: 09/25/10
Executable: PM.exe
Application: Primavera P6 Project Management
Event Code: AVAA0-3199-D
Message:
Access violation at address 011954BE in module 'PM.exe'.
Read of address 00000000
Context:
1: TfrmWizImport.RunImportWizard
2: TfrmMain.actFileImportExecute
3: TfrmMain.actProjectsExecute
4: TCFormManager.SetToolbar
5: TfrmLogin.FormCreate
6:
7:
8:
9:
10:
Detail:
Type: EAccessViolation
Object Type: TCUltraButton
System Info
===========
OS Version: Windows NT ver 5.1, build 2600, Service Pack 3 (Intel Pentium)

The usual culprit I have when importing from Excel is "phantom" records. This will cause an error.
Select the first 20 blank rows immediately below your data then right-click and delete the rows.
Sometimes there can be a control character or the like in a cell that you can't see, but it appears to P6 as an illegal import.

Excel 2013 Constantly Crashes: Event 1000, Application Error 'Exception Code: 0xc0000005 Fault offset: 0x00ac6660

Hello Microsoft Gurus!
One of the employees in my office is constantly having problems with Excel 2013 crashing while doing work. We even made him use the safe mode version of excel, but he still was getting crashes. I'll try to provide as much information as I can, and if there's
anything I need to do on my end, please let me know.
This is the message that pops up when his computer crashes:
"Do you want to send more information about the problem? Additonal details about what went wrong can help Microsoft create a solution"
Files that help describe the problem:
C:\Users\user\AppData\Local\Temp\29422974.cvr
C:\Users\user\AppData\Local\Temp\CVRFA9B.tmp.cvr
C:\Users\user\AppData\Local\Temp\WERF771.tmp.WERInternalMetadata.xml
C:\Users\user\AppData\Local\Temp\WERCA7.tmp.appcompat.txt
C:\Users\user\AppData\Local\Temp\WERCF6.tmp.mdmp
Upon looking at the Windows App Error Logs, this is what shows up.
Faulting application name: EXCEL.EXE, version: 15.0.4701.1001, time stamp: 0x54e3066c
Faulting module name: EXCEL.EXE, version: 15.0.4701.1001, time stamp: 0x54e3066c
Exception code: 0xc0000005
Fault offset: 0x00ac6660
Faulting process id: 0x21d4
Faulting application start time: 0x01d06c01fa2c79fe
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Report Id: cb0a8ef3-d7f9-11e4-a4d2-80000b62e6e7
Log Name: Application
Source: Application Error
Event ID: 1000
Level: Error
User: N/A
Taks Category (100)
What additional information is needed to decipher what is causing this to break? I have already tried suggestions from other technet articles (disabling hardware acceleration, using only 2013 files, safe mode excel, repairing office 2013, uninstalling/reinstalling
office 2013, etc.). I even tried using Procmon to try to find what 'function' was causing excel to crash but it was way beyond my expertise level. Can someone please advise what to do?
Also (not sure if this is related or not) Excel opens up 'blank' when he opens any type of model (.xls, .xlsx) that no other user is experiencing (exactly same computer model, same install, etc.). All the toolbars are there, but no data can be seen. Only when
he double clicks the top to shrink/maximize the excel window does the data appear.
Thanks!
btw, this verification thing is pretty stupid, i now have to manually type in the messages instead of just putting a picture. ugh.

Hi Bob,
As I said, with your event log messages the faulting module is EXCEL.EXE, I can get less useful information about your constantly crashes problem. Thus, I need you to collecting the app crash dump file.This articles teach you how to collect app crash dump
file:
http://blogs.technet.com/b/askperf/archive/2007/06/15/capturing-application-crash-dumps.aspx
https://support.microsoft.com/en-us/kb/927069/en-us
Enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing
it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\EXCEL.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open Excel to
repro the issue. If crash issue appeared, please find the crashdump file under c:\.
You can try to analyze dump by yourself if you would like to：
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Regard,

Raise Application Error on Dynamic Action

Hi
I am using Apex 4.2. On a click of button a Dynamic Action is written, which calls a DB Package. The DB package has exception handlers and also the package has two output parameters
Error Code and Error Msg
So in my code(Dynamic Code) i make a call to the package and checks the value for Erroc Code.
Begin
Package call......
If v_error_code <> '0' Then
    Raise SC_Error;
End if;
Exception
When SC_Error Then
    RAise_Application_error(v_err_code, v_err_msg);
End;
But when i run the page and I click I get an Internal exception error
Output from Debug -- I am not sure what the Cell in Red colour means, because the package is returning a correct message (before the red line).Can anyone help please??
Thanks
JS
......message: AJAX call returned server error ORA-20003: Customer has already been matched for Execute PL/SQL Code.
4
......is_internal_error: true
4
......apex_error_code: APEX.AJAX_SERVER_ERROR
4
......ora_sqlcode: -20003
4
......ora_sqlerrm: ORA-20003: Customer has already been matched
4
......error_backtrace: ORA-06512: at line 41 ORA-06512: at "SYS.DBMS_SYS_SQL", line 1926 ORA-06512: at "SYS.WWV_DBMS_SQL", line 973 ORA-06512: at "SYS.WWV_DBMS_SQL", line 999 ORA-06512: at "APEX_040200.WWV_FLOW_DYNAMIC_EXEC", line 830 ORA-06512: at "APEX_040200.WWV_FLOW_PLUGIN_UTIL", line 2304 ORA-06512: at "APEX_040200.WWV_FLOW_DYNAMIC_ACTION_NATIVE", line 442
4
......component.type: APEX_APPLICATION_PAGE_DA_ACTS
4
......component.id: 23185203797756209
4
......component.name: NATIVE_EXECUTE_PLSQL_CODE
4
...Execute Error Handling Callout defined on Page or Application Level
4
...Execute Statement: begin declare l_error wwv_flow_error_api.t_error; begin l_error := wwv_flow_error_api.g_error; wwv_flow_error_api.g_error_result := apx_error_utils.handleerror ( p_error => l_error ); end; end;
4
......Values changed by callout:
4
.........message: An unexpected internal application error has occurred. Please get in contact with your system administrator and provide reference# for further investigation.
4
.........display_location: ON_ERROR_PAGE
4
Stop APEX Engine detected
4
Final commit
4
1 - 59

Edit: Well, Patrick beat me to the punch because I was taking my jolly time writing this down
Well, if you look below the part you put in red, you can see that a callout is made: ...Execute Error Handling Callout defined on Page or Application Level
With directly below that:
......Values changed by callout:
4
.........message: An unexpected internal application error has occurred. Please get in contact with your system administrator and provide reference# for further investigation.
Since the plsql call is on the serverside, this error is trapped within the error handling function aswell. Your error has simply been obscured by it, and probably because it looks at the error backtrace and determines the error is internal.
Looking at the sample error handling code, this is probably where it goes "wrong":
-- If it's an internal error raised by APEX, like an invalid statement or
-- code which cannot be executed, the error text might contain security sensitive
-- information. To avoid this security problem rewrite the error to
-- a generic error message and log the original error message for further
-- investigation by the help desk.
if p_error.is_internal_error then
I recreated the situation here, and put some debug in the error handling function just so I could see what sort of error is being processed:
    apex_debug.message('error code: '||p_error.apex_error_code);
    apex_debug.message('sql code: '||p_error.ora_sqlcode);
    apex_debug.message('sql errm: '||p_error.ora_sqlerrm);
    apex_debug.message('error_backtrace: '||p_error.error_backtrace);
0.05750
0.00007
...Error data:
4
0.05757
0.00006
......message: AJAX call returned server error ORA-20099: raise application error for Execute PL/SQL Code.
4
0.05763
0.00006
......is_internal_error: true
4
0.05769
0.00005
......apex_error_code: APEX.AJAX_SERVER_ERROR
4
0.05774
0.00005
......ora_sqlcode: -20099
4
0.05779
0.00006
......ora_sqlerrm: ORA-20099: raise application error
4
0.05785
0.00005
......error_backtrace: ORA-06512: at line 1 ORA-06512: at "SYS.DBMS_SYS_SQL", line 1926 ORA-06512: at "SYS.WWV_DBMS_SQL", line 1064 ORA-06512: at "SYS.WWV_DBMS_SQL", line 1090 ORA-06512: at "APEX_040200.WWV_FLOW_DYNAMIC_EXEC", line 832 ORA-06512: at "APEX_040200.WWV_FLOW_PLUGIN_UTIL", line 2304 ORA-06512: at "APEX_040200.WWV_FLOW_DYNAMIC_ACTION_NATIVE", line 442
As you can see, the ajax error is an internal error, and that is why it is handled as such in the error handler. With this info you should be able to adjust your handling function. Test for the error code (APEX.AJAX_SERVER_ERROR) and then throw the error message or test for the -20000 range of custom errors for example.
    if p_error.is_internal_error then
        -- Access Denied errors raised by application or page authorization should
        -- still show up with the original error message
        -- do not parse ajax server errors here !
        if    p_error.apex_error_code <> 'APEX.AUTHORIZATION.ACCESS_DENIED'
          and p_error.apex_error_code not like 'APEX.SESSION_STATE.%'
          and p_error.apex_error_code != 'APEX.AJAX_SERVER_ERROR'
        then
It probably does need some more work but you should get the gist of it.

Adobe Acrobat 8 Pro Application Error Event ID 1000

Version: Adobe Acrobat 8 Pro (Updated)
Operating System: Windows XP (Sp2)
Launch Adobe Acrobat 8 Pro
Select File and open a PDF file
Popup appears: Reading Untagged Document
Then and error appears ... Adobe Acrobat 8.1 has encountered a problem and needs to close
Also receive same error when I select Edit\Preferences
Application Event log contains the following:
Application Error Event ID 1000
Faulting application acrobat.exe, version 8.1.0.137, faulting module admplugin.apl, version 3.16.128.32, fault address 0x000a7bf1.
Have uninstalled and reinstalled application...no change
Any help would be apprciated

No, I have not.
Had another laptop and used it.
Re-imaged laptop exhibiting the issue and moved on
Edward Bailey | Network Administrator | Pizza Inn, Inc
t. 469.384.5231 [email protected]

Event Source: Application Error Event ID: 1000 (F1Server.exe)

Hi.
We regulary have an Application Error with "faulting module ntdll.dll" (see below).
And we can't find what is the problem.
Can you help us?
Windows Server 2003 R2 Eneterprise Edition Service Pack 2
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows Server 2003, Enterprise" /noexecute=AlwaysOff /fastdetect /PAE /3Gb
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 1/11/2014
Time: 10:33:47 PM
User: N/A
Computer: MS-GARANT001
Description:
Faulting application F1Server.exe, version 7.9.0.0, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x00060c17.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 46 31 53 ure F1S
0018: 65 72 76 65 72 2e 65 78 erver.ex
0020: 65 20 37 2e 39 2e 30 2e e 7.9.0.
0028: 30 20 69 6e 20 6e 74 64 0 in ntd
0030: 6c 6c 2e 64 6c 6c 20 35 ll.dll 5
0038: 2e 32 2e 33 37 39 30 2e .2.3790.
0040: 34 39 33 37 20 61 74 20 4937 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 36 30 63 31 37 0060c17

Hi,
This issue may be caused by corrupted files or application conflicts. I recommend you to run "sfc /scannow" at the command prompt to check the system files. In addition, you can perform a clean boot to see if any service is causing the issue.
If the above cannot solve it, maybe you can find if there is any hotfix for the application or uninstall the application.
Best regards,
Susie

How to raise application error and preserve open cursor...

Hello,
I have to raise an application error under certain circumstances.
In some cases there's an open cursor that has to be read by the calling application anyway because there are data that have to be read.
In other cases the cursor does not have to be read.
sample code:
create or replace procedure get_address(
pv_street varchar2,
pv_number varchar2,
pr_retid in out number,
pr_refcurs in out get_streetpkg.t_refcurs )
v_rowcount number;
v_no_suiting_number boolean := false;
begin
delete temp_addr;
-- get suiting rows
insert into temp_addr
select * from addr
where street like pv_street
and number like pv_number;
v_rowcount := sql%rowcount;
-- if no suiting row found then get all
-- suiting streets regardless of number
if v_rowcount = 0 then
v_no_suiting_number := true;
insert into temp_addr
select * from addr
where street like pv_street;
end if;
-- check whether data has been found
select count(*)
into v_rowcount
from temp_addr;
-- set return id if only one row is found.
if v_rowcount = 1 then
select id from temp_addr
into pr_retid;
end if;
-- open cursor to provide data
open pr_refcurs for
select * from temp_addr;
-- generate error - if no data found at all
-- no data has to be read...
if v_rowcount = 0 then
raise_application_error( -20001, 'no data found' );
end if;
-- generate error - or better notification - message if no number found...
-- SELECTED ROWS HAVE TO BE READ ANYWAY!!!
if v_no_suiting_number then
raise_application_error( -20002, 'streets found, but no suiting number' );
end if;
return;
end;
Prerequisites:
- The calling application reads the open cursor and closes it.
- The application cannot provide additional arguments and the stored proc cannot be converted into a stored func.
- I cannot put the procedure into a package.
- The application has to get information about success or failure (and reason of failure) through provided error numbers (-20999..-20000).
Whenever the error is raised and pr_retid was set, retid is not set in the application, neither is the cursor.
So what can I do to provide return ID and row data???
Hope anyone can help me.
Greetings, Heiko Kaschube
null

Sorry, I didn't read your list of pre-requisites carefully enough. Your problem is that prerequiste #4 (return Application Error number) is in flat contradiction with prerequisite #1 (calling application continues processing).
To restate: RAISE_APPLICATION_ERROR means "the called program has encountered a problem so please cease processing and handle the error". Using RAISE_APPLICATION_ERROR prevents the calling program doing any more processing: control goes to the EXCEPTION handler. Therefore RAISE_APPLICATION_ERROR should only be used for abnormal processing conditions.
I fail to see why you want to use RAISE_APPLICATION_ERROR to handle a situation which is quite obviously not an application error: your called program has found some data that you want to process.
yours in puzzlement, APC

Forms, RAISE Application Error

Hi,
How to get the message in forms (front-end) from Oracle DB procedures/triggers.The message is being used in a RAISE APPLICATION_ERROR built-in in the DB procedure.
Is there any other ways to communicate the messages from back-end to front-end.
Thanks.
[email protected]
null

Sure. You can write an ON-MESSAGE trigger that will trap any DB error messages. An example of code that will capture Oracle Message Number 40301 is shown below:
DECLARE
messg_num number := message_code; -- DB error message code.
messg_text varchar2(80) := message_text; --DB error message text.
messg_type varchar2(3) := message_type; -- BD error type.
BEGIN
IF messg_num = 40301 THEN
MESSAGE('No records matching you criteria were found from the database.');
DISPLAY_ERROR;
ELSE
MESSAGE(messg_type| |'-'| |to_char(messg_num)| |': '| |messg_text);
END IF;
END;
You can further refine this code by actually trapping the error message in alert display that you can design on your form.
Hope this help you.
Abdul
null

Application error event id 1000

Hello I have a problem with application error. Since Im new here, I cannot post any links, so I can only describe it as best as I can. The error happens few minutes after I start my computer. It shows as mncjywbe.exe stopped working. When I look at event
log, I cant read anything from there. I searched forums, I searched it on google, nothing. I will provide more information later when they will allow me to post images and links I guess. It started happening afterwards I bought a new graphic card and installed
some utilities with it (nvidia experience, live update, msi afterburner).
Thanks for reading

Hi,
Please post in the following link to verify your account.
http://social.technet.microsoft.com/Forums/en-US/5a35b6c8-7a1a-4dc9-9b28-be69c55afb96/verify-your-account-13?forum=reportabug
I searched and failed to find a exe called mncjywbe.exe, maybe I need more research but please make sure to type it correctly.
Since this issue occurred after installing some other utilities, then I suspect that it is caused by some software conflicts, you can uninstall the newly installed software if possible as a test.
If the mncjywbe.exe means the newly installed software, then install it in a compatibility mode
or boot your system in a clean boot mode to narrow down the cause. please refer to this link:
http://support.microsoft.com/kb/929135/en-us
Yolanda Zhu
TechNet Community Support

Problem after raising application error

Hi,
I would really appreciate any insight on this issue. Thanks.
I have a page that has fields that submit when entered. There is no problem there.
I have a button that when clicked runs a process and if certain condition happens to occur then it calls the raise_application_error.
I click OK and it takes me back to the previous page.
Problem doesn't go away if I fix the problem and press enter.
What do I have to do to reset to the submit button (which by the way is hidden) and not the print button which also submits the page.
Thanks in advance

Thanks Scott
I had a few things happening. But I figure out how to prevent it by getting some correct values to begin with.
The issue about the button and getting the error over and over is something related to a value on a field that is not reset. I'm not using collections.
Solve this issue I'm just telling the customer to do a refresh and that gets rid of the negative values that raises the error.
Thanks

AME raises manifest error event in W7x64 -- bug report

W7x64
CS5 Master Collection
Clean install
Latest patches
System level run-time event error:
Activation context generation failed for "C:\Program Files\Adobe\Adobe Media Encoder CS5\PhotoshopServer.exe".Error in manifest or policy file "C:\Program Files\Adobe\Adobe Media Encoder CS5\PhotoshopServer.exe" on line 2. Multiple requestedPrivileges elements are not allowed in manifest.
This is usually a build issue or runtime package redistribution issue. From memory, Acrobat Distiller has [had?] same event. XML of event below.
Please log bug and post when fix is available.
Thanks.
System
Provider
[ Name]
SideBySide
EventID
75
[ Qualifiers]
49409
Level
2
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2011-01-06T18:47:32.000000000Z
EventRecordID
2512
Channel
Application
Computer
NLE
Security
EventData
C:\Program Files\Adobe\Adobe Media Encoder CS5\PhotoshopServer.exe
C:\Program Files\Adobe\Adobe Media Encoder CS5\PhotoshopServer.exe
2

Sorry about the table-based XML info -- too fast with cut/paste.
Note to Adobe: is this in the bug system yet? I am getting tired of the entries on the error log and would take about 5 minutes to fix.
Thanks

Not able to use raise application error in oracle forms

Below is my code
When in used rasie_application_error in program unit proc
Iam getting compilation error
'identifer RAISE_APPLICATION_ERROR' must be declared.
I have used this in my exception below is the code.
Exception
WHEN NO_DATA_FOUND THEN
RAISE_APPLICATION_ERROR (-20001, 'This ID is invalid');
END;
Can anyone help me in this

RAISE APPLICATION_ERROR built-in is raised in a DB procedure/function or trigger.
You can write an ON-error trigger that will trap any DB error messages
or
You can use Dbms_Error_Code & Dbms_Error_Text for trapping the Error.

Application Error: Event ID 1000; Faulting application name: PrintIsolationHost.exe

Hello, dear colleagues!
I have problem with printing on RDS (Windows Server 2012 R2). We are executing printer drivers in isolated processes. But sometimes PrintIsolationHost.exe faults 200 times a hour and causes Print Spooler to fail.
Examples of errors:
Faulting application name: PrintIsolationHost.exe, version: 6.3.9600.16384, time stamp: 0x5215f03c
Faulting module name: ntdll.dll, version: 6.3.9600.17114, time stamp: 0x53649e73
Exception code: 0xc0000374
Fault offset: 0x00000000000f87a8
Faulting process id: 0x1347c
Faulting application start time: 0x01d0187efb514f3b
Faulting application path: C:\Windows\system32\PrintIsolationHost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 423cfe70-8472-11e4-95a3-005056a224fb
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: splwow64.exe, version: 6.3.9600.16384, time stamp: 0x5215f01d
Faulting module name: ntdll.dll, version: 6.3.9600.17114, time stamp: 0x53649e73
Exception code: 0xc0000374
Fault offset: 0x00000000000f87a8
Faulting process id: 0xae7c
Faulting application start time: 0x01d01846b8f40037
Faulting application path: C:\Windows\splwow64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 2d5ef196-8472-11e4-95a3-005056a224fb
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: spoolsv.exe, version: 6.3.9600.16384, time stamp: 0x5215d570
Faulting module name: ntdll.dll, version: 6.3.9600.17114, time stamp: 0x53649e73
Exception code: 0xc0000005
Fault offset: 0x0000000000030489
Faulting process id: 0x143b0
Faulting application start time: 0x01d0187a74d7b105
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ddb33928-8472-11e4-95a3-005056a224fb
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: spoolsv.exe, version: 6.3.9600.16384, time stamp: 0x5215d570
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xc0000002
Fault offset: 0x0000000000005bf8
Faulting process id: 0x142b8
Faulting application start time: 0x01d0187fab656d9c
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: f10aa42a-8472-11e4-95a3-005056a224fb
Faulting package full name:
Faulting package-relative application ID:
How can I explore it?
Thanks.

Hi,
Thank you for posting in Windows Server Forum.
Generally the error which you are facing occurs due to many different scenario. But the main reason to cause this will result from a corrupt or damaged version of the ntdll.dll file itself, corrupt hardware drivers, corrupt printer drivers, or issues between
Windows and other programs.
- Please run sfc /scannow from your command prompt.
- Delete the printer driver and re-install again with specific printing models.
Apart you can check below link for print spooler crash troubleshooting guides.
Print Spooler Crash Troubleshooting Steps
http://blogs.technet.com/b/perfguru/archive/2008/08/06/print-spooler-crash-troubleshooting-steps.aspx
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Arbortext(XML) import to Framemaker Error

I am trying to import XML files from Arbortext editor off of Documentum and I can not get them to import into FrameMaker without an "error in processing external entity reference." I am trying to get the files into FrameMaker so I can create an EDD using the DTD from XML file. Is there anyway to import the file or atleast save the DTD in arbortext to use in framemaker?

First you need to find the correct DTD - that is what is used to initate the EDD creation process...
When exporting a document from Documentum (using the export menu choice), Documentum normally will export all the files to the local file system in the location that you specify. It fixes up all the references so that they are local file system references and also fixes up the Doctype to point to a local copy of the DTD. The DTD and any other associated files (generally the entity files) that it references are typically downloaded to a folder in the same location that you exported the files to using the name of the repository. So if your repository name was "repo1" then you would have a folder in your export location called repo1 that has the DTD and other files. You can look at the doctype of the file that you exported and verify the location.
That is the DTD that you need to import into Frame to begin your EDD construction process.
It is possible that your DTD is not imported or correct in Documentum. If you are currently using Arbortext to edit the files, then it is possible that Arbortext is using the public identifier to locate a separate copy of the DTD using its catalogs. In this case the DTD will be in the Arbortext installation tree or if your IT has set a public shared doctypes folder it could be somewhere else.
I know this is clear as mud but it depends a lot on your system infrastructure setup.
First look in the Documentum export folder and see if that is the DTD you expect. If not, then look in the doctypes folder for Arbortext and see if the DTD you expect is there. Then if that fails see if your IT has pointed your Arbortext to a shared folder somewhere.
Good luck - Jim

XML report raises an error

Hi all,
I have a report, in XML format, like this:
<report name="emp_report" DTDVersion="1.0">
     <data>
          <dataSource name="Q_EMP">
               <select>
                    select empno from emp
               </select>
          </dataSource>
     </data>
     <layout>
          <section name="main">
               <groupLeft name="M_emp">
                    <group>
                         <field name="F_EMPNO" source="emp"/>
                    </group>
               </groupLeft>
          </section>
     </layout>
</report>
and the following keys:
cmdkey=cmrephtml, specifying desformat=html
cmdkey=cmreppdf, specifying desformat=pdf
cmdkey=cmrepcsv, specifying desformat=delimited
Using the URL "http://host:7779/reports/rwservlet?cmdkey=cmrephtml&destype=cache&report=emp_report.xml",
it returns a fine output in HTML format. But when I change the key to cmreppdf or cmrepcsv, it returns
this error message:
"The XML page cannot be displayed
Cannot view XML input using style sheet.
Please correct the error and then click
the Refresh button, or try again later.
Invalid at the top level of the document.
Error processing resource 'http://host:7779/reports/rwservlet?cmdkey=cmreppdf&destype=cache&report=emp_report.xml'.
Line 1, Position 1
%PDF-1.3
^"
What is wrong there?
Laszlo Graf

Laszlo,
What exactly are you trying to achieve here? Have you tried OmniPortlet yet?
Udv,
Peter

XML import raises application error / event code "AVAA0-3208-0"

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