Xperia z2 not good manufacturing defect

dear all, i want to say that please do not buy any sony mobile. i purchased 1 z2 on 21-june but from suturday i am facing problem regarding tuch. i went to service center thy told me that in this device water entered. but i want to say that i am not using water on mobile. so service not good.

Hi 240123,
Welcome to the community,
You could always ask the service agent to perform a vacuum test on the device. A vacuum test will clarify if there is any defect in the device that would cause said issue.

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Many Xperia M2 Dual has Manufacturing defect in SIM 1 slot with WCDMA only mode.

Hello, I have problem with Sony Xperia M2 Dual mobile handset. Whenever I switch to WCDMA only mode it shows no network and this issue occurs in SONY phones only. Same sim cards work properly in other handset and even I have changed the SIM card also. But still getting same issue and Sony engineers at service centre are claiming that it's network issue. How is it possible ????????????????? Please find the attached screenshot. This issue occurs only on SIM1 slot. SIM2 Slot is working fine at any network selection mode (i.e. WCDMA only, WCDMA Preferred / GSM & GSM only). The exact steps to reproduce the issue are as below.1. Put SIM card in SIM Slot 1 in WCDMA mode only.2. Put the SIM card in SIM slot 2 in GSM only (In this handset, At a time, You can put only one SIM card in WCDMA mode only.)3. Make a call from SIM2 & continue the call upto 15-20 mins.4. THEN DISCONNECT THE CALL5. and immediately (within 1-2 mins.) try to make the call from SIM1.6. It will loose the network signal in SIM1 slot7. It will never get a signal in SIM1 slot until you restart the phone or put the phone Airplane mode on and then off. I have tested this issue in 3 brand new handsets. Anyone please guide me how to report this issue to technical team at Sony. Thanks,Amit Keskar

I have reported this issue to service centre. however service centre guys are claiming that this is network issue.
I have tried these same Sim cards in my Samsung and friend's Micromax mobile. The Sim cards works properly without any issue.
This clearly shows that there is an issue with Sony Xperia M2 dual.
can anybody in this forum tell me what should I do if service centre guyz are not getting my point or they are not understanding the situation ????
I have sent several emails to Sony's support centre. I didn't get a single reply from them.
Thanks,
Amit Keskar

HP Pavillion dv6 - 6116 tx - Manufacturing Defect

Hi
I have bought new laptop(HP Pavillion dv6 - 6116 tx) on last Sunday, 06-Nov-2011. Last night, I observed that there is a manufacturing defect as follows:
Down to the touch pad, side layer and top layer are not joined properly - I could see a gap in between - I need replacement for this.
I bought it from 'HP World' show room at Koramangala, Bangalore - I think, I should approach to the same HP World show room for this problem.
Before going, I want to know how much time it will take for replacement? Also, please let me know the if there is any process for replacements in case of manufacturing defects .
Thanks
Ganesh Bhima

Hi,
You need to contact the sale person over there, sooner is better.
Good luck,
BH
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Iphone 4 manufacturing defect detected after warranty runs out

I have had my iphone 4 since launch 18 months ago and now the sleep/on off button has become stuck. The Apple store said they charge £119 for a replacement.
My iphone 4 is in great condition, no marks or wear etc so this is obviously a manufacturing defect. Especially when I typed it into google I found out its a very common issue as many owners have reported it.
I cannot believe Apple are not admitting its their fault. Like when the phone first came out they blamed the antenna issue on customers not holding their phones properly...
I will never pay £119 for a replacement just to fix a button that is likely to break again and when it is not my fault.
There is also no way to contact Apple UK to complain, instead they charge people £25 for a one off incident phone support.
what I'm I to do now?
Well I have learnt my lesson and thats the fact that Apple are not as good as they are made out to be ESPECIALLY in terms of their customer service.
Even though I really want to get the iphone 5 when it comes out I will try my best not to as I fear that the level of quality of Apple products are very poor. I will have to start researching Blackberrys and Nokia phones for when my contract expires next year.
Thanks, any advice would be appreciated

I to0 have the same problem. I went to my local Apple Store today and was indeed given the same response: £119 to fix the problem, for a replacement. It is also 18 months old and no blemishes.
Now we all know Apple only give you a one year warranty wheres as most other companies give you two years. I understand you can purchase apple care but as I like the orional OP handel my goods with care I dont see the need for this. The sales of goods act as well as the EU directive states that a product has to be 'fit for purpose'.
'The UK Sale of Goods Act already offers us protection against faulty goods even when the manufacturer’s guarantee has run out and says that goods must last a “reasonable time” – which can be claimed anything up to 6 years from the date of purchase.'
Now if my phone had a smashed up screen and the button was broken off by throwing or dropping it then yes i epect to pay but simple wear and tear after 18 months is unacceptable, and to charge £119 demonstrates the lact of respect Apple has for its consumers. They may be the genuis bar what we are not mugs.
1999/44/EC
http://www.thisismoney.co.uk/money/bills/article-1677034/Two-year-warranty-EU-la w.html

Manufacturing defects on my iphone 5

bought a new iphone 5...
notice a tiny micro metal finish is missing(improer diamond cut finish)...
there is a video on you tube which shows manufacturing defects of other devices thought it was fake but i also have a similar issue...
will apple replace the product????

I am facing a similar problem here with a slight advantage. I am from New Delhi, India and so far I have rejected 6 iPhone 5's due to manufacturing defects. The first one was right at the store of the apple premium reseller. Since I opened the box there only therefore they had to replace it with a new one. The piece I got then had some hardware fault (WiFi connectivity issues with 2.4GHz WEP 2 encryption + huge battery drain). The service centre people have verfied the issue and have raised a service report. Till today I have rejected 5 iPhone 5's because they all had some or the other manufacturing defects (chips, scuffs, odd depth of the home button). This is very annoying because this could only mean one thing that apple is sending all its B grade products to India and reserving the perfect A grade units for US, UK, Europe, Australia etc (I am just guessing here).
Now here's the catch, I am in touch with someone in the service issue department at Apple Singapore directly which handles escalated tickets in Asia region and still I am getting no Apple grade high quality service (post Steve Jobs era perhaps?)
Advantage: I did not have to submit my iPhone to them (getting a replacement takes minimum 3 days) and since all these defected units are their fault so they have to keep sending in new units to the service centre (the courier to them comes under my name ) till I find a good unit.
Frustration Level: 99999999

Am I the only S5 owner who has ALREADY has the USB cover break off with regular use, AND have Verizon and Samsung say it is damage and NOT a mfg. defect?

I bought the S5 less than two months ago through Verizon, not Amazon. One of the selling points is that the phone is water and dust resistant. The USB port comes with a little flap plug attached to the phone by a rubber or plastic pin. To charge the phone, this plug is pulled aside, then replaced after charging. In less than two months, the plug attachment broke. Calls to Verizon resulted in the following: They told me I needed to contact Samsung directly. I told them that I did not buy the phone from Samsung. They agreed to call Samsung directly while I was on hold. When they came back on, they told that Samsung said that this problem was phone damage and not manufacturer defect. The fix would be done at my cost. Verizon said that they would change me $300 if I sent the phone back to them.
I don't believe this dust cover is critical to the enjoyment of the phone, but it is discouraging to think that Samsung should sell a phone for $600 with such a manufacturer defect, and that Verizon refused to go to bat for a customer.

Did you look at your own link? It's not available yet. I don't know how to state that more clearly. If it was available, I would have said, "I was also concerned about that flimsy cover breaking off so I purchased a Samsung QI charging cover for my phone. That way I don't have to mess with the USB port cover." But it's not available yet so I said I'm impatiently waiting for it to be released.
And before you get all excited and tell me how stupid I am, most of the items on your link are for the S3, S4, and Note 3. Those are entirely different phones. The only S5-specific QI products available now are 3rd party units that are held in place with tape and look pretty hokey.

COST OF GOODS MANUFACTURED IN COPA - MARGINAL COSTING?

Dear members,
I need to confirm the following:
COPA provides profitability based on Cost of Sales and not Cost of Goods Manufactured (COGM) for the period.
I need to confirm if this is possible in a COPA report:
SALE as per Billing
COGS:
Material Costs (as per costing key settings in COPA) relevant to sales
Activity Costs:
Labor (cost for the period)
Overheads (cost for the period)
For activity cost if I take the data available from the value fields, it will be relevant to Cost of Sales and and not COGM.
Firstly is it possible to call up cost elements and cost centers in COPA report painter (costing based COPA)? If I can, I take this cost as posted in cost element (primary) and cost center (for my overheads and labor costs) then it provides me cost for the period. But will it show me that cost by SKU (Finished Material)?
If the above is not possible please suggest how can I get Marginal Costing in COPA?
Regards.
MAK

Hello MAK,
Right, you can use both form of reporting simultaniously. No consequenses, but every time ou need to change the type in KEBC.
But while getting requirement from client you need to make sure which type suites the most. This will yield better report.
To achive Marginal costs results you can go for the Costing based report. becase you need to analyse the pattern of change of total cost over period of time.
Ex: Period 01 Period 02 Period 03 P............................
Total revenue:
-Total Cost :
Contrbution Margin:
Hope this helps
Regards
Ajith

Cost of goods manufactured vs COGS+ Material ledger

Hi Experts,
My company is implenting Material Ledger. They want to see the actual cost of goods manufactured. We are able to develop the actual cost of goods sold in COPA. The required report is to show:
1- Direct material used at standard + variances (price + usage) to give the actual.
2- Direct labor (standard + variances = Actual)
3- Manufacturing overhead ( standard + variances = Actual)
Attached excel file is showing the requirement.
Your guidance to develop this report by any means (Report painter, BI, other).
Regards
Ahmed Zain Hassan

Hi Ahmed / Ajay.
1. In order reports KKO0, you dont see the revaluation of ML, as you said Consumption and Activities are revaluated at Material level, and as far as i know, theres no way to add records that represent the revaluation.
2. The easy way to have a Order Report revaluated at actual cost is with LIS(Logistic InfoSys), creating a Z infostructure (eg copy lis S027) that store consumption and activity QTY, and a user exit that read the actual cost of consumed materials (depending if this is V, S2, S3) and activities and revaluate. In LIS, there are standard way to "re-post" or repopulate the infostructures. This LIS can be reported with the standard functions (ReportPainter, quers on SQ01), or create a Z tcode that show the info stored in the way you want. Problem: Not all know how to customize LIS, and also you need code in the exit.
3. In my country (Peru), there are lots of companies that develop a Z Kardex valuated at actual cost (because, is a legal requirement), and also create Zprograms that calculate the order at actual cost (indeed, i create this reports twice). Its a bit complex, but not impossible and depends on custo EG if you have multiple valuations, you need to write code in order to get the infor for this specific valuations.
4. About COPA, you can post to copa the Actual Cost Component Split calculated by ML. In this CCS, you can identify the Labor, Direct Materials, and overheads. You have 2 options, You can post the delta to the original field or have an aditional field that store the difference. This stuff is done in KE27, i see 1 example in the SCN (i guess i bookmarked). Its important to understand you dont have the detail of the delta per consumed material, just an agregated value.
Here is the link
http://wiki.scn.sap.com/wiki/display/ERPFI/KE27+Periodic+Valuation
5. There is a new ML DrillDown report functionality. Indeed, i couldnt spend time analizing the solution (my test system is with EHP5 and dont plant to upload the OSS), but i guess this is the future. You can look for info with tcode KKML0 in the marketplace, also check this oss 1639462 - ERP accelerators: enhancements in ML drilldown reporting
My questions:
What you want?
+ Order Report, i mean Cost detaild per Order? The Actual CCS por order?
+ Material Report? I mean, the monthly average of a Fert, and its CCS ?
+ a PA Report, that show Sales (Incomes), and Costs per matiral , split by Direct, Labor and OverHead?
Arturo.

Bought 4s in USA I am in India. Phone defective apple service says manufacturing defect has to be replaced. Can I do it in India or should it be sent to usa

Bought 4s while on holiday to USA I stay in India phone not working apple service says manufacturing defect. Need to be replaced. Can I do it in India. If so how? Some say have to send it to USA. Not feasible. What do I do

Not only odes it have to be serviced in the US, you cannot simply send it to the US, it must have a US return address associated with it. So you have to send it to someone in the US who will take it in for service, retrieve it and then return to you.
iPhone warranties are very complicated and restricted to the country of origin...as Tim said, have never been international.

ALERT!!!! MANUFACTURER DEFECT IN HAVEN

I had the same issue with the VERIZON SAMSUNG HAVEN as a number of others and everyone at the Verizon store seems to act like this is an unusual problem. It's funny how in a separate blog VERIZON has deemed this problem SOLVED. It's not.
There is a manufacturer defect in the VERIZON SAMSUNG HAVEN. VERIZON should stand by their product and replace it with a new product of equal value. There should be a product recall instead of inconveniencing customers with the replacement process and odd looks from store salesmen.
I paid out of pocket for my phone to avoid a 2 year activation contract. I am going to move to another carrier since I am not satisfied with this display of poor equipment.
Last time I had this issue with the HAVEN, I had to send my phone in and wait a day until it was replaced. As a business executive, a day without a phone is incomprehensible.
I now have the same issue again and will have to go through the same rigmarole and be out another day of business. I can see why people in this country have to have a class action suit; it takes that to have anyone listen from a company like VERIZON.
If VERIZON listens hears this e-mail, I challenge you to post a reply like the following:
"Since many customers are having the same issue with the HAVEN, please return your product for a full replacment of a different device that does not carry this same defect. If you are not satisfied with the devices offered at this grade level, we will credit you with the cost of the device and you can change your phone."
This is the type of service we should all expect from a corporation that wants our business. VERIZON? You listening?

Thanks for the interest and I am not a bot.
The defect is that the HAVEN freezes when using the TEXT MESSAGING options. On my HAVENS (I have replaced it twice and now need to do it a third time), both the INBOX and SENT box indicate that the mailbox is full and messages need to be deleted when infact the messages have been deleted and there are no messages in the boxes. When you go to empty the box, the HAVEN freezes up and you have to remove the battery to restart the phone. When this occurs with the SENT box function, you can still send messages (but you cannot read what you sent) and an error message appears each time you send a messge saying "Message SENTBOX is full delete old". When the INBOX fucntion malfunctions, you can no longer receive text messages.
The reason I report this as a "manufacturer defect" is that in a separate post about the HAVEN entitled (PLeeeasssse help - or something like this), a VERIZON representative indicated that this is a manufacturer defect and that the new HAVEN will not have this issue. The VERIZON representative also directs users with this problem to bring the HAVEN into the VERIZON store to have the error message wiped out. Well, this is inconvenient to consumers. VERIZON apparently knew or should have known about this defect BEFORE it sold me the HAVEN for approximately 160.00USC including tax. Selling a know defective product is incomprehensible. Additionally, the solution that they have suggested is not acceptable for busy working adults.
I am not a VERIZON hater. My family and I, have used the company for over 6 years. Secondly, my company of more than 500 employees, uses VERIZON.
I would expect a company to stand by their product and recall defective devices, refund money, or replace the devices with something comparable in price value - not play lip service to customers who depend on cellular telephones for important personal and business reasons.

External Superdrive USB cable coming apart from drive-Manufacturing Defect?

My drive is a little over a year old. SO i guess it does not fall under the limited warranty. But i have hardly used the thing. Just to install software, and that is pretty much it. Sits in the box used maybe 5 times a year.
I just used it today to install Snow and noticed that the USB cable that sticks out of the back of the drive has ripped/cracked/tore/etc from the support rubber. Looks like the cable cover they used is to hard of a plastic and the part that connects with the larger part of the cord before going into the drive cracked and then tore when the cable was bent/moved. Now i can see the metal jacket that covers the wires under the plastic.
Think if i bring it back to the apple store they will give me a new one or replace the wire. If you ask me it is a manufacturing defect. Like i said the drive is essentially Brand new condition. I have several macs and have been using them for many years. I know the difference between abuse and manufacturing defects.
What do you guys think?
Thanks

I, too, am having the Superdrive cracked-cable problem. Bought my Air and Superdrive 7/14/09, and I've probably used the Superdrive less than 10 times. Just noticed the cracking problem of the cable yesterday and plan to try to return it to my campus bookstore (where I bought it) tomorrow. I have AppleCare. I'm surprised about the poor quality of this cable. Very un-Apple-like. I should also add I've very careful in how I've stored the drive (I don't carry it around in my case), taking care to NOT force the cable to bend too much where it meets the drive. Still, all the outer white shielding is cracked through to the bare wire.
I DO hope that they eventually replace this with a retractable cable, as others on these discussions boards and elsewhere have hoped for. It would most-likely solve this problem (while, hopefully, not inducing a new one!).

Iphone 6 - Manufacturing defect ??

Hi!
Grey crescent around facetime camera ? Not here when i bought my iphone 6 (cf photo)
is it normal ? Manufacturing defect ?
what can i do ?
Thanks a lot

Take it to the Apple Genius Bar. They can give you a definitive answer...we can't.

Manufacturing defect iPhone 4s

Last 23 July 2012, I bought an iPhone 4s from Movistar Spain, the iPhone came with a manufacturing defect, everybody who calls me listen to them with echo, at first, for a couple of days, I throught it wasn't my problem but when everybody complained about the echo, I phoned to Movistar Spain, 1004, in order to get a new one. That day started my nightmare.
Movistar says they usually change the devices but this case is different because it's an iPhone so I must phone Apple, Apple says that Movistar must change the device, and so on. Movistar and Apple want to repair it but I paid for a NEW iPhone, I haven't bought a repaired one.
Meanwhile the time I have to get the iPhone changed is going to expire.
Please help me! What can I do? I went to two different Movistar shops they told me that they can't do anything because I bought it throught a telephone offer (1004), there isn't any Apple Store near my city.
When I threatened Movistar to go to Orange or Vodafone they promised they changed the iPhone but two days later they phoned me to say that's was impossible.
I think Apple must solve this problem because it's a manufacturing defect and Movistar is one of the companies Apple uses in Spain to sell the iPhone.

This is not Apple we are all users here
The iPhone is under 12 months warranty
Regardless of where the store is in Spain if you take the iPhone to an Apple Store retail shop
and make an appointment with Genius bar they will handle your issue
without drama unlike most carriers (worlwide)

Does AppleCare cover manufacturing defects?

I recently got my new iPod touch 5th generation, and today I realized there was a dent in the bezel surrounding the screen. Will apple replace it?

Yes it covers manufacturing defect.However, the warranty includes this statement:
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; .....
http://www.apple.com/legal/warranty/products/ipod-english.html
Therefore, Apple may not replace it.
I would make an appointment at the Genius Bar of an Apple store to find out.
Apple Retail Store - Genius Bar

LENOVO S300 LAPTOP LCD PANEL MANUFACTURING DEFECT ISSUE-REQUEST FOR DOA AS LAPTOP IS JUST 6 DAYS OLD

Dear Lenovo service team,
This is to inform you that I have purchased a Lenovo laptop from Kolkata dealer called Balaji solutions ltd.Bill no E02PSI120xxxxx Date of purchase is 27/02/2013 @ 7.30 pm Model no Lenovo s300,Sr no: xxxxxxxx.
As it is a dos machine windows was not installed there after purchasing the laptop i have installed the software on 2.03.2013and i saw that a line wave is coming on my LCD screen.and i have called to customercare @ 180030029929 and one of your executive has told me that it is a issue of software not of the laptop,he suggest me to install the software once again .then i have installed the software once again but the same problem was there after that on 5/03/2012 i go to the dealer and told my problem and they said they cant change the laptop and suggested me to go to service centre today i go to service centre at DIGITAL CARE PVT LTD. and one of the engineer named Mr t has checked the laptop and told me" it is a problem of LCD panel and it is a manufacturing defect".The LCD have to change . The problem is a manufacturing defect then why should i repair it????.The laptop is just 6 days old and why i would take a repaired one?? Either you people replace the laptop from your end or make it a DOA that i can change it from dealer end or suggest the dealer to replace it. i have spend 30,700 rs for a new one and if it comes a manufacturing defect then you people are liable to replace it out.
Request you please solve this issue as soon as possible. I will not repair it as it has a manufacturing defect it if will use it for 6-7 month i will think to repair but i will not take a repair one as it is just 6 days old and it is a manufacturing fault.
Please reply soon for this issue or suggest the dealer to replace or make it a DOA from your end.
CASE ID: 42706xxxxx
SR.NO OF LENOVO S300: xxxxxxxx
DATE OF PURCHASE: 27/2/2013
BILL NO: E02PSI120xxxxx
DEALERS NAME: BALAJI SOLUTIONS LTD
Regards,
Sudipta kar
Moderator Note; s/n and information which should not be posted openly edited for member's own protection

Can you take a photo of the damage? Once before I saw an LCD that arrived truly internally cracked. The ink was in a perfect circle, writing off any user fault.
In the worst case situation, it might be worthwhile to call Lenovo and purchase a new screen. If you purchase one through them, you can get warranty support for the new screen. I realize that is a terrible alternative, as you should not have to invest more money, but it is the cheapest route to get a functioning LCD.
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Xperia z2 not good manufacturing defect

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