[Xtra] Odd sound distortion every once in a wh

My father and I both have a 30 Gb Zen xtra and we both head an odd "woom" sound every so often when listening to them. Both players have this problem. I've updated the firmware on my Dad's, but mine is still outdated. The sound is not in the music file because if you back up and listen again, the distortion is not there. Any idea on what is causing this?Message Edited by ScooterSES on 2-8-2004 0:46 PM

Whenever you get problems like this do a reset and a disk cleanup. To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu.
You mentioned the firmware was updated on one player, is it still happening? Can you give any more details on the audio file type you are using?

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Manufacturer:                                  Apple Inc.
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[Xtra] Odd sound distortion every once in a wh

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