Yosemite killed my printer!

I've been using my Canon LBP3000 for years with no problems at all. This morning I upgraded to Yosemite and my printer stopped working! Please help, as I depend on it! Thanks!

Please make sure your printer supports Mac OS X Yosemite (v10.10) and that you have the latest driver installed for your printer. You can go to Canon's support website to check if there is any update available for your printer. Please note that, as Yosemite is a rather new OS version, many manufacturers may not have support for their existing hardware or software yet.
I hope this helps.

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XEROX PHASER 5500 drivers kill all print services

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Just got a XEROX PHASER 5500 on our network, most machines deal with it fine, but after installing drivers on a Dual 2.3 ghz G5 running OSX 10.4.8 it kills all print services. Trying to print or pdf from any application gives me a dialogue saying that it can't open printer. I have set it up seemingly correctly in the Print & Fax preference pane, and even once I disabled the printer and reconnected my old one, I still couldn't get it to work. I had to run the uninstaller from xerox to get printing up and running. Any suggestions? Or known problems with this printer? Thanks.

Kill a print dialogue box

Hello !
I have specific scenario here. My Application developer has created an online app wherein, there is link called "Print" , when clicked, opens a new tab with the to-be-printed matter BUT ALSO WITH A PRINT TAB. Now I dont what this PRINT DIALOGUE BOX but just the print tab.
The Developer isn't ready to modify his script. Is there a add-on, or a modification somewhere where in I can Kill this Print Dialogue box ?
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Firefox 3.0 and earlier versions had a preference '''print.use_native_print_dialog ; true''' which could be toggled to '''''false''''', but with Firefox 3.5 it was removed. When that pref was set to false the "print" command went directly to the printer, without the appearance of the dialog box.
It is possible to show a "printer-ready" window, because I see them frequently at many websites, so your developer needs to study up on how to display a "printer-ready" page and not trigger the appearance of the "native print dialog" box. Unfortunately, Firefox users no longer have control over the appearance of that dialog from within Firefox.

After Yosemite upgrade, Kodak printer won't print

After upgrading to Yosemite, my Kodak Printer ESP5 all-in-one, will not print. I get an error message"filter failed"

I found I had to go into Terminal and type a couple of lines as recommended by Kodak. My ESP7 works fine now.

Yosemite killed Magic Mouse

Yosemite killed my Magic Mouse. It disconnects all of the time. Sometimes never reconnecting. Sometimes taking 15-20. Its so frustrating. Switching the mouse on/off from the mouse itself or via toggling Bluetooth on/off my MBP doesn't do anything. Manually trying to connect does nothing either. I participating in the Yosemite beta program from start to finish and submitted feedback on the issue numerous times.
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Thanks
~ G

You've probably fixed this by now, but I encountered it on a Macbook Pro after upgrading to Yosemite 10.10.1 from Mavericks, where the Magic Mouse worked fine. After booting into Yosemite after the upgrade, the Magic Mouse wouldn't resync and the Bluetooth preferences didn't show the mouse. I changed the mouse batteries, turned it off and on several times, turned the Macbook Pro's Bluetooth off and on, and removed the unconnected Magic Mouse listing from the Macbook Pro's Bluetooth Preferences.
I'm not positive what fixed it, but while struggling with this issue it occurred to me an iPad with a Bluetooth keyboard and an iPhone with Bluetooth enabled were just a foot or two away from the MBP. I moved the iPad with its Bluetooth keyboard and iPhone w/Btooth enabled to the next room and suddenly the Magic Mouse connected to the MBP. I then noticed the iPad or iPad Btooth keyboard showed up as available in the MBP's Bluetooth preferences, so I removed that, too.
I'm not sure if this was a coincidence, but the idea it might help struck me based on the following reasoning, which might be faulty:
- maybe Bluetooth in the Macbook Pro, the iPad and the iPhone were all detecting the Magic Mouse and the iPad and/or iPhone were "winning" or hogging, perhaps because they were on next to the Magic Mouse during the Macbook Pro's long hiatus during the Yosemite installation.
- maybe by the time the Macbook Pro finally booted to Yosemite, the iPhone and/or iPad had hogged the Magic Mouse Bluetooth identity so the MBP saw the Magic Mouse as unavailable even though the MM and iPad/iPhone were just friends, not a pair.
I had another iPhone next to the MBP but its Bluetooth was off.
I didn't have time to verify this after the Magic Mouse started working because I was charging a client an hourly rate, otherwise, I would have nailed it down. Still, the agony in the forums over this issue lead me to post this possibility in case it turns out to be true.

Yosemite has killed wireless printing

I updated my wife’s MacBook Air, 13”, Mid 2012 to Yosemite last evening and now it will not print on our local network. I have tried a few things I found here in the forums to no avail.
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Curiously, when I open the Printers & Scanners pref and click on + I get this: HP Officejet Pro 8100 @ Tom Gould’s iMac Intel i5 (2).
Do not recall ever seeing the (2) before. See pics.
When I go to /Library/Printers, there are no files there.
I am stumped. Sounds Like I have to start fresh, but I don’t know what that is.
Can someone help?

I have tried diligently to make the printers work on my wife’s MBA.
I deleted all files and re-installed the latest printer software.
I was finally able to get the printers re-installed, by manually entering the IPA.
However, and this may be a clue, with no printers installed, when I clicked on the + to add one, I selected the HP printer. A small window opened with a thermometer, saying it was installing the printer.
Then it stopped and an Alert appeared:
“The software for the printer is currently unavailable. Please contact the printers’ manufacturer for the latest software.”
Hmmmmmm.

HP Officejet Pro L7590 and Mac Yosemite 10.10 printing software

I just upgraded my Mac to a mew 2014 MacBook Pro with Retina and Yosemite 10.10.1.
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This question was solved.
View Solution.

Hi @rustyblue,
Welcome to the HP Forums!
Currently there are no full feature software and drivers directly through HP for Mac OS X 10.10 for this particular printer model. However, after some searching I found this driver directly through Apple. HP Printer Drivers v3.0 for OS X.
If you need help with scanning without HP software, please see this post, Re: iMac OS X 10.9.3 Scan to iMac Driver for HP OfficeJet Pro 8500A A910a does not seem to exist, by my colleague @Sunshyn2005. Even though this post is for Mac OS X 10.9.3 and a different printer, these steps will work for your printer on 10.10 as well.
Hope this helps you get up and running, please let me know if you have any further issues!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

7.3.1 killed wireless printing (Samsung ML-2510)

OK. It looks like 7.3.1 has killed my wireless printing.
If I attempt to print anything it takes several min for anything to print. When it finally does i get this page that says "Internal error - False"
I have A Mac Pro, A Mac Book Air, and a mac mini. The printer works fine when connected directly to any of these three systems. When it's connected either of my Airport Base Station Extreme(n) routers (Original and Gigabit versions) I get the problem above.
I don't think this is a Drive issue or a Samsung issue. This printer worked just fine before the 7.3.1 update. All my systems are running OS X 10.5.2 with all updates. The printer was working before the 7.3.1 update.
Is this a know issue? any plans to fix this? where can iI report this directly to apple?

Hi,
no solution but same issue to report.
I migrated our imac G5 from Panther (yes, you read it correctly) to Leopard (with all updates) and boom no more wireless printing. Same Printer, same error message : ML-2510, "Internal error...". It works fine if plugged directly via USB but the airport express device is useless for now
Come on Apple, fix it. We have a bug here, right ?
Regards,

Mac OS 10.10 Yosemite and HP Printer Support

With the release of the New Mac OS 10.10 Yosemite, HP has provided a list of supported HP Printers, and an FAQ with Yosemite related content.
HP Supported Printers in OS 10.10 Yosemite and FAQ
If you already have an HP Printer installed and working on Mac 10.9 Mavericks, you should have no issues with upgrading to 10.10 Yosemite and still be able to print/scan.
All HP Printers that were previously supported in 10.9 Mavericks, will continue to be supported in 10.10 Yosemite.
If an HP Printer had an Apple in OS driver, it will have a driver for 10.10 Yosemite.
If there was an HP Full Feature Software for your HP Printer in 10.9 Mavericks, then an HP Full Feature Software will be available for 10.10 Yosemite. The amount of time may vary to complete, so please remember to check your specific product page on hp.com in the future to see if an updated HP Full Feature Software is available for 10.10 Yosemite.
Troubleshooting Steps for your HP Printer and Mac OS X 10.10 Yosemite
If your HP Printer is connected to your Network and you are experiencing Communication Issues, and your HP Printer has an Embedded Web Server (EWS) then check the Bonjour Highest Priority Service is set to “9100 Printing”. If this is not your issue, or you are connected via USB, then proceed to “Check Apple for Updates (ASU) listed further down.
Bonjour Highest Priority Service
1. Print a Network Configuration Page from your HP Printer, check hp.com for specific steps for your printer to complete this
NOTE: If your printer does not have an IP address, then you will need to follow Network troubleshooting steps from your HP Printer Product Page.
2. Enter the IP Address of your HP Printer from the Network Configuration Page into Safari or other supported Web Browsers on your Mac
3. Check for a Network tab and click
4. Click on Bonjour on the left side (Click Advanced or Advanced settings if you do not see Bonjour)
5. Locate the “Bonjour Highest Priority Service” drop down and choose “9100 Printing”
6. Click on “Apply” and or “OK” this step may vary – follow prompts to approve changes
If the above steps resolved your issue, you do not have to continue troubleshooting any further. If you are still having issues, please continue to the next steps.
10.10 Yosemite, first off, ensure you have the latest Updates, this includes Apple Updates as well as HP Updates through Apple Software Update (ASU), presently HP Printer Software Update Ver3.0
Check Apple for Updates (ASU)
1. Click on the Apple in the top left menu bar
2. Click on “About This Mac”
3. Click on the “Software Updates…” button
4. Ensure the “Updates” icon is selected, click on “Store” from top menu
5. Click on “Reload Page”
6. Install any HP Updates (Look for the Latest “HP Printer Software Update” by version number)
Note: If you are unable to Print or Scan if this is a multi-function HP Printer, then follow the steps below.
Remove The HP Printer from the Printer Queue
1. Click on System Preferences
2. Click on Printers & Scanners
3. Click your HP Printer to highlight, then click the “-“ symbol below to remove from queue
4. Click the “Delete Printer” button to confirm
Add the HP Printer back into the Printer Queue
1. Click the “+” symbol on the lower left
2. If a drop down listed with printers appears, simply click on “Add Printer or Scanner…”
3. Select your HP Printer or series printer (this depends on the type of connection, USB/Ethernet/Wireless, so choose your HP Printer with the correct connection , IE Bonjour for single function printers, and Bonjour Multifunction for a multifunction printer)
4. After the lower part populate, click on the dropdown for “Use:” and select your HP Printer Series
5. Click on the “Add” button
If the above steps resolved your issue, you do not have to continue troubleshooting any further. If you are still having issues, please continue to the next steps.
Before Continuing, the following steps will remove ALL Printers from Printers & Scanners, you may need your Software/Drivers for those printers to re-install if it is not part of the Apple Software Updates.
Reset Printing System:
1. Open System Preferences
2. Open Printers & Scanners
3. On the left side where printers would be listed, right click and select "Reset printing system..."
4. Click the "Reset" button when asked to confirm
5. Enter your Password and click OK (if prompted)
6. When complete, (notifications may not pop up) you will simply see the blank "Printers & Scanners", simply close
Remove HP/Hewlett-Packard Software:
1. Go to "Finder"
2. Go to "Applications"
3. Locate and open the "Hewlett-Packard" folder
4. If you see an "HP Uninstaller" listed here then run the Uninstaller, if not, then skip to step 8
5. Click on the "Continue" button
6. Enter your Password and click OK (if prompted)
7. When complete, click "Quit"
8. Remove HP or Hewlett-Packard folder (if still listed after uninstall) drag folder to the trash can
9. Right click the Trash Can in the dock, click "Empty" - then confirm to Empty Trash
Repair Disk Permissions
1. Still in Finder, click on Applications
2. Open Utilities folder
3. Double-Click on Disk Utility
4. On the left side, click on the Hard Drive that has 10.10 Yosemite installed on to highlight it
5. Click on the "Repair Disk Permissions" near the lower middle of the window (the amount of time can vary to complete)
6. When Repair is finished, a message near the bottom window "Permissions repair complete”, now you can close Disk Utility
7. Click on the Apple in the left top corner, click on "Restart" to Restart your Mac
Manually Install HP Printer Drivers v3.0
1.This link will take you directly to Apples download for HP Printer Drivers v3.0
2. Click on the "Download" button (remember where your download is if your downloads are not on the dock)
3. Open the "HPPrinterDrviers3.0.dmg"
4. Double-click the "HewlettPackardPrinterDrivers.pkg”
5. Click on the "Continue" button
6. After reading the license agreement, click on the "Continue" button
7. Click on the "Agree" button if you agree
8. Click on the Hard Drive that 10.10 Yosemite is installed on and click Continue
9. Click the "Install" button (this will install the HP Drivers to your Mac)
10. Enter your Password and click the "Install Software" button (if prompted)
11. Click the "Close" button when "The installation was successful." message appears
Add Printer to Print Queue
1. Open System Preferences
2. Open Printers & Scanners
3. Click the "+" symbol
4. Click "Add Printer or Scanner..."
5. Click on "Photosmart Plus B210 series"
6. Click the dropdown for "Use:" and choose "HP Photosmart Plus B210 series"
7. Click on the "Add" button
If these steps did not resolve your issue, you may need to start a new thread with your specific issue, along with Operating System Information, Mac Information, and the HP Printer you are having issues with, along with the type of connection.
Thanks,
Double-U-Dee
Don't forget to give Kudos where Kudos is Due - OR - if a Response Resolved your Issue, Click the "Accept as Solution"
I am an HP employee, but my posts and replies are my own and do not reflect the opinion of HP.

Hi Omar,
I hope we can help get through this, & Thank You! So since at this point it seems the software did have problems, either from being removed previously or just the combination of a few things, upgrade, install, and uninstall.
If this is the only printer you have, then I suggest the following.
1. Go to System Preferences
2. Go to Printers & Scanners
3. (This step will remove all printers from the print queue) Right click on your printer on the left and choose "Reset Printing System"
4. Close out of Pritners & Scanners and System Preferences
5. Open Finder
6. Click on "Applications" on the left side
7. Move the HP or Hewlett-Packard folder to the Trash
8. Click "Finder" on the top menu by the Apple symbol, click on "Empty Trash" (then click Empty Trash to confirm)
9. Close Finder
10. Find the downloaded Full Feature software "HP-Inkjet-SW-OSX-Mavericks_v12.34.40" and attempt to install again
Note: Step 10 is under the assumption that your printer is still on the wireless network, and the mac is also on that same network.
11. Follow the onscreen instructions, including on the 3rd screen (Customer Install) to CHECK the box for "HP Scan".
12. Continue following instructions to install.
If the Printer was not on the wireless network still, then simply plug the USB cable in before running the installer, and choose to install USB to Wireless. When that install is complete and you have added the Printer Queue for Bonjour, you will then want to remove the printer queue for the USB printer.
Please post back your results. (I hope I answered the questions, if I missed something, please let me know)
Thanks,
Double-U-Dee
Don't forget to give Kudos where Kudos is Due - OR - if a Response Resolved your Issue, Click the "Accept as Solution"
I am an HP employee, but my posts and replies are my own and do not reflect the opinion of HP.

How to kill a print job?

For some reason, I have a print job that is printing endless blank pages.
It no longer appears in the printer's print queue. how do i delete it?

Is there a way of pausing the printer, and sending $1B $45 to the printer? It's only 2 bytes, for crying out loud. Sheeeeesh. It's bugs like this that make the Mac look bad.
Don't know and never cared. Maybe somebody has done some research along these lines. I haven't really needed anything like this since the Print Screen button quit working when we went to Windows and System 7 (yeah, it's a copy screen button now).
It would seem that you would need some kind of command line program running, or maybe an applescript or automator action. Then you would also have to be able to ensure that your model of the hundreds of available printers from all the brands actually honor or respond to the code at all or in time to be of any use. In addition, I'd assume that the configuration of the printer (local, network, IPP, shared with Mac, shared with Windows etc) could affect the required code or syntax.
If there is a feature missing in an OS, then it's not really a 'bug'. That's a pretty loose description to use. That's like saying that not having a 'print' button on a keyboard is a bug. It's a feature I'd like (but probably get in trouble with), but I've never taken the time to map a key combo for it. If I wanted to, I'd probably install Quickeys again like back in the '90s.
Meanwhile, I try to keep it simple, I just turn around, face the printer with a glare, and flip the switch. No code to remember, no command line or script to run, no argument or delay's from the printer. Our best network printer is within a couple of feet of my desk
I'll just bet this thread brings up a bunch of methods that can cancel a print. Including at least 2 or 3 terminal commands and a script or two. Here's one video demo on how to write a script to cancel printing: http://www.youtube.com/watch?v=xH0Yami9_0&feature=PlayList&p=1512FA817EBBF876&playnext=1&playnextfrom=PL&index=19 - I didn't bother to actually do this. Too many Mac's to worry with.
Problem is, I won't remember it when I need it. Killing the power is so satisfying and proactive.

Yosemite Apple Mail prints too small

After Yosemite upgrade the body of text in Apple Mail messages prints extremely small. 2 Printers tested - HP Laserjet 5100tn and a Konica Minolta 5500 with a Fiery controller. Printing to a PDF file first is OK.
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I have had this issue as well and have not really been able to resolve it. Yosemite Mail app doesn't seem to have the option that previous OS did where you could choose "Scale Message to Fit," "Rewrap Message to Fit," etc.
Am I missing something here or did they disable this option? I know I can change font or increase font size in preferences, but I don't really need to increase font size for display, only for printing, which seems to be very tiny no matter what I try to do.

OS Yosemite/Photoshop CS4/Printer Problem

I recently upgraded to OS 10.10, Yosemite. I can no longer get accurate colors printed for photos from Photoshop. I have Photoshop CS4 and I use an Epson Stylus Photo R2400 printer. I am able to use Photoshop for everything but printing accurately. I downloaded all recommended drivers for the printer, reloaded profiles for the printer and even tried a trial of Photoshop CC. Nothing resolves the problem. My prints look kind of solarized. Black and white photos have green areas where there should be black. Please help.

Yosemite introduced a number of serious bugs that Apple has not fixed yet.
Some Yosemite users have been advised to downgrade to Mavericks.

Yosemite can't print to wireless Epson XP-310

When I try to print wirelessly, my Macbook goes through the motions of printing. The printer que shows in the dock for a few seconds and then goes away. Nothing prints and nothing in the que. It all worked in Mavericks and worked for a while in Yosemite. Then one day, the Macbook couldn't print. I deleted the printer, installed Yosemite-compatable software from Epson and it won't print. I can however print wirelessly from my Snow Leopard imac. Does anyone have a suggestion?

Hi orionstaff,
If you are having an issue with printing from your MacBook, you may want to use the steps in this article to troubleshoot -
OS X Yosemite: Printing troubleshooting
It sounds as if you have already tried a few of the steps, but there are more that may help you.
Thanks for using Apple Support Communities.
Best,
Brett L

Yosemite calendar week printing problem (wrong dates)

When I try to print a week in calendar on OS X Yosemite the day which is automatically selected and the range are wrong.
Having set up with Monday as starting day in print view it starts with Tuesday, besides taking the wrong date (week before).
Workaround is to temporarily change to "week is starting on sunday" but this gives wrong view on screen.
Hermann

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

Epson printer software update 2.14 killed my printer

On Mac OS X 10.7.5 - after epson printer software update 2.14 my 9890 started printing images "smeared" out of register across the page.
Over an hour with Epson tech ended with trashing the /Library/Printers/EPSON folder and downgrading to the previous driver. This fixed the 9890 but left my R1900 disabled. R1900 software is no longer available as a stand-alone install - only through Sofware Update. But that will kill my 9890.
Epson tech said it's Apple's fault and they need to fix it.
Apple, where's the fix?

I had the same problem and after untold hours working with Apple & Epson we got to the problem with the Apple software update 2.14. I was told I had to decide if I wanted my 9900 to work or my office printer (Workforce 610) to work. I was incredulous that I would be forced to make this choice but of course chose to get my 9900 back up and running. This fix was given to me 3 weeks ago tomorrow and we still no resolution from Apple / Epson? Are you kidding me? I am considering throwing my Epson 610 in the trash and buying another brand of office printer so I will have no conflict with my 9900. Seems like a pretty stupid solution I must admit.
I called Epson back again on Friday and got a horrible run-around. The guy from the Pro Graphics group (techs for the professional series printers) insisited I needed to talk to the consumer printers group. Once I got to them it was clear they had no clue about this issue. I left the phone totally frustrated and angry. I ended up emailing a very capable guy from the Pro Graphics group I had worked with 3 weeks ago and he was nice enough to reply. The answer however was there is still no fix to the Apple update. At t his point I am not sure how to know if the update has been fixed. The message I get from Epson is just keep checking back. The problem is that it seems few at Epson are aware of the problem so you have to go through a long explanation only to hope you find someone that is aware.
Nothing like running a printing company and telling your customers you cannot print their invoice because your printer doesn't work! Thanks Apple for the quick fix on this!

Yosemite killed my printer!

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