You guys suck!!!! Period!!! You all promise customers and don't deliver...

You guys suck!!!! Period!!! You all promise customers and don't deliver... Look up my account and see how many times I have spoken to you. It's incredible that you put customers though such pain. I am going to write a letter to CEO of Xfinity. I managed call centers all my life and Xfinity can't deliver on their promises. I would STAY AWAY from HORRIBLE and NIGHTMARE service. Every time I call Comcast. One department doesn't know from another department. I end up spending minutes to an hour plus each time I call you guys.. Your support staff are in hurry and get off the phones to get rid of customers. YOU NEVER CALL CUSTOMERS BACK WHEN YOU HANG UP. What happened to customer service. Anyone else experiencing this TERRIBLE service?I should be the VP of Customer Service at Xfinity and I would never keep staff that are providing such crappy service. The call centers in Philippines and outside countries you all use just SUCK!!!! What happened to delivering WOW service to customers and the overall customer experience. You need to be providing an Omni-channel experience to customers. I have to repeat all my information every department I speak with. (FRUSTRATING). Why can't you all do a soft transfer? (Again provide better customer experience). You all are going to loose business with other internet providers and google internet rolling on in various markets. I am going to wait and see what you all do. I will be moving to another service provider soon if this is not taken care off. I am going to get on every social site and bash you all. You should FIRE your VP Customer and Employee executive!!!!!!!!!!!!!!!!!!!!

not 100% sure what you mean
smileys are a sequence of chars like ;-¶ which the internet site or program like a chat program replace with an image typically a small gif image
is your problem that you want to save those images to your harddisk?
is your problem that you wish some other program then facebook to replace the smiley chars with the images that facebook use?
is your problem that when you type on facebook your smileys are not replaced with the same images as others (in which case you should prob as which signs they type)

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