Z10 WONT TURN ON

I was using my z10 and it was at 4% and then it said turning off device. Then I thought oh I will just go home and charge it. I left it to charge over night and I checked in the morning and it wouldn't turn on. I tried charging it for another day, still doesn't work. I also tried using another battery still doesn't work. The firmware I was on was not the recent on older than that.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):With the battery inside, connect your BB to the wall chargerLeave it alone for 2 hours, no matter what the LED or the display doesRemove the batteryWait 15 minutesInsert the batteryWait another 2 hours, no matter what the LED or the display doesThis has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:Obtain an known good and already fully charged additional battery...use it in your BB and see what happensObtain access to a known good and identical BB...use your battery in it and see what happensThe results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!

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