Zen Jukebox 30G "Shutting Down" then ha

I bought this unit about a month ago, and I am not very pleased with it so far. The biggest problem I encounter too often is when I power up the unit, it shuts down after playing for about 5 seconds. However, it hangs on the "Shutting Down" message, and it never goes away. I have to remove the battery or press the reset button in order for it to go away.
The battery is nearly fully charged.
I can get it to go away by letting the battery discharge, then charging it up again. But this is a hassle, I don't want to have to do this. After the battery discharges again, and I recharge the unit, I am back into this cycle again.
I upgraded the firmware to the latest version on the creative site.
Please let me know what I can do to solve the issue. I am ready to take the unit back to best buy and get an ipod instead.

If you upraded the firmware then all you can really do is run a disk cleanup. To access the Rescue Mode hold down the play button and KEEP it held down, press the tiny reset switch once, and KEEP the play button held down until the player boots into the Rescue Mode. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.
If it still misbehaves then the player is faulty.
My only iPod owning friend has had to return his twice with battery problems. And I monitor an iPod forum which also is full of people with problems.

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    Message was edited by: mobotosh
    Message was edited by: ADMIN

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