Zen V does not start up and computer is unable to detect playe

As stated in the subject, I can't seem to on the player and detect the player on Creative Media Player. Need help asap here please. =(

I received a Creative NOMAd 28 MB mp3 player, and i can plug it on the computer, but the computer does not recognise it. I have some music on it and i can play it, but i can't change the songs i have on it.... I tried on several computers, but there is the same problem. I can't see any problem at the USB port... I can't contact any support 'cause it's a gift...and i didn't received any waranty. I am from Romania. What should i do? Does anybody has any ideea?
I am waiting for an answer asap.......please!

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